Delivery
Pickup
Outdoor
The best restaurants in Swale South East
446 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
317 Opinions in 2 websites
Ordered a veggie Kabab and there was 1 mushroom! Also asked for extra onion and had none . It arrived freezing cold also and tasted of meat (when I called and asked them not to cook my veggie Kabab near meat juice) it tastes like a burger . Never ever ordering from this place again! Plus the salad was tiny! So disappointed
375 Opinions in 1 websites
The food was very disappointing. My friend was given mash instead of chips.When the waitress was made aware of the error, she said there was nothing that could be done as that was what was on the receipt Having looked at the receipt before we left she was the one who had made the error. The food was also cold.. The customer service was non existant!! Very unfriendly & unprofessional
131 Opinions in 1 websites
I can honestly say this was the worst experience I have ever had in terms of food and customer service. I attended on a Thursday evening in December with work colleagues for our Christmas party. We paid £40 a head so although I recognise the food limitations of large parties, I expected a certain standard for this price. Firstly the food. Starters were luke warm. You could stand a spoon up in my oily soup. Turkey was full of gristle. Cheesecake was a strange texture and inedible. Worse than that though, a vegetarian in our group was told then had run out of her pre ordered option. As an alternative she was given a plate of potatoes and carrots. They had no vegetarian gravy. Someone else in the group was a vegan and despite asking for options in advance, was not given a reply. What she was given on the night was really poor. We faked to speak to the manager. He declined initially. Eventually he agreed to talk to us but wouldn’t come to the table to see the problem. He names his event manager and blamed it on her. She wasn’t there to defend herself. He then blamed an agency chef. When my colleague said the experience did not make us want to stay and spend even more money to which he replied ‘bye then. You lot just want free drinks’. So rude. We stayed as there was nowhere else nearby to go. About 20 minutes from the end the waiting staff appeared with a few bottles of cheap wine. The waiting staff I have to say were polite and apologetic. I felt really sorry for them as their manager did nothing to support them. I will never set foot in that place again. It was so poor I was almost speechless. Worst food and customer service I have e we had. It was like fawlty towers.
30 Opinions in 1 websites
I found this online as I wanted to take my Mum for tea and cake somewhere, so off we went. After quite a search (using SatNav) we eventually found it. It’s exactly as we’d hoped - warm and cosy, excellent staff, delicious cakes and a really good pot of tea. Definitely glad we persevered and we will go again for sure. Lovely 👌
29 Opinions in 1 websites
Been going here for years, good food ,prices have gone up a bit but good portion sizes n nice fresh food 😋 if in sittingbourne it's the best place to get proper food Inc roast dinner, highly recommended 👍
28 Opinions in 1 websites
Lovely staff all ways clean and tidy we both have a laugh with most the staff and got friendly with customer to
24 Opinions in 1 websites
I recently had reason to contact Greggs head office following a visit to this branch. When I informed them that I wanted to eat-in, they said that I had to give them my details. I gave them the information asked for, but felt uncomfortable with the manner that my details were taken. The information I provided was typed into a tablet held behind the counter. Once provided, I sat down. I decided to speak to the manager about my concerns. He was unable to provide me with any information about where my data would be held, for how long and what use my data would be put to. He indicated that it was for COVID and nothing further. I pointed out that I was wearing a mask to prevent spreading this illness and not one staff member was. He said that it was personal choice. I contacted head office to ask what their data protection policies were and was offered a general explanation, not related to what this branch was doing. Anyway, their head office said that shop staff should NOT be stopping entry into the restaurant because of anyone not giving personal data. Today I returned and staff are doing the same thing. Still nothing about data is displayed in store and no explanation about how the information is used.