The best restaurants in Runnymede South East

I have never in my life experienced such poor service from senior management. This place makes you pre-pay for your meal and then deliver stone cold food which is not edible. When I asked for a fresh hot meal which I paid for or a refund the senior manager refused and was completely rude. He took my food away and then brought it back saying we are not doing anything with your food. I’m not eating food that you have taken away and all the chefs are poking there fingers in my food. The manager then called sercuity as we kicked off about a refund which was refused along with a replacement meal. Thorpe park need to take a long hard look at this company who they have running the food bar as this is not good and to be spoken to like I was is damn right disrespectful

The service was horrible and they forgot my ice cream and a little double cheeseburger is £8.

Give sana a raise This was really good food no cue and very cheap Sana was very nice give her a raise pls

Some sort of black magic genuinely. How does a KFC make food faster than customers could pick up? It’s fast to an unimaginable speed

Excellent staff, excellent service, excellent managment, pretty good food/drink (depending on personal taste, but if you like the items available, you'll probably enjoy the taste of it). Only negative: the security on big nights can be confrontational and rude unnecessarily to generic customers. Would recommend to any newcomers. If you leave behind/loose something staff are really good at keeping lost property. 10/10 all around

I am personally obsessed with this place, it offers halal food, perfect customer service, food gets done quickly, and you get great quality for what you pay for! I don’t know why there are so many negative reviews, I believe people are comparing it to other places and/or pizza stores which obviously is not fair, they offer many different types of foods from Asian food to pizzas and burgers, it is true the food quality is not the greatest but you are getting what you pay for, it is comparatively cheap and I have never once went sick due to how clean they are, some people are complaining about being sick from the pizza but maybe they’re just lactose intolerant. Overall if you’re looking for a cheap, halal, and good food then you must give them a try, don’t raise your expectations! They seem to be temporarily closed atm which sucks for me because I have been hoping to order for a few days now, I hope all is well with them.

Very unfriendly team, two blondes. Feels like customers are a bother to them. Would rather go to the costa two blocks away. Total waste of time and money, as drinks were poorly made

The place looks and smells lovely inside and I looked forward today to eating and having a cuppa with my husband. The young staff are very nice and polite, I only wish I could say the same for the owner/manager. You help yourself to a table & order at the counter. Drink orders are shouted out once they are ready for you to collect. A shame as it’s a busy place so hard to relax or have a conversation when this is going on. Food is brought to your table. My husband ordered a sausage bap which took about 15/20 minutes. I ordered 2 poached eggs on sourdough toast. This took considerably longer by then my husband had finished eating and we’d had our drinks. The toast had no butter at all & with 2 of the smallest poached eggs I’ve ever seen. One was not much bigger than a quails egg & this was overcooked & hard, the other was undercooked & snotty. I took it back & politely explained why I was returning it. The manager looked annoyed & said ‘you won’t find anywhere that butters your toast or provides butter for it’ I disagreed but he carried on saying the same thing. A young staff member said they would make it again for me. 20 mins later my food arrived & again one egg was completely hard & absolutely tiny. Although this time they had placed loads of butter pats on my plate. I returned it again but said ‘I will eat it but I just wanted to show you there is still a problem’ I didn’t want anything for me, I just wanted them to be aware. The manager then picked up the hard egg in his bare hand & looked at it before plopping it back onto my plate, saying ‘they are eggs. Eggs come in different sizes so some will be overcooked and some won’t ’ shrugging his shoulders. I replied that I wouldn’t be able to eat it now he’d handled it & he rolled his eyes & said he’d refund me in full. I was then stood at the till with him & he went on to serve 2 more customers & just ignored me.I was then handed the money for my food albeit £1 short. I asked for his name & he said ‘I’m the owner so if you are thinking of complaining then email and it’ll be me that picks it up so….’ & smirked at me. I said it’s reviews that can make or break a place and he shrugged & said ‘I don’t care, I already have 4.8 score on google.

The food from here is usually very good but our recent order wasn't at up to the usual standard. Everything was very salty and lacking in other flavour. We will go elsewhere next time.

The pizzas have gone downhill whilst the prices keep going up. The pizzas are now beginning to taste all the same and it seems that there is some skimping on the base ingredients. Rubber pizzas I am afraid.

Ordered via JUST EAT. Delivery guy phoned me twice but hung up when I answered. I called him back but didn't answer the call. I called the Take away who gave me the wrong address for my order and blamed JUST EAT. I have to say JUST EAT have not got my address wrong prior to this. I asked if they could delivery fresh 1 hour later which they did but it was just the first delivery reheated. The pork balls were limp. No apology and JUST EAT are of no use at all. Both Kwok Lai Chinese Take Away and JUST EAT need to get their act together. The food was dreadful by the way.

i ordered plain chicken wings but they had some medium sauce on them. i ate them but let our server know just in case there had been some cross contamination. they still offered a free dessert for me and one for my partner too! great service will definitely be coming back.

Whoever is Tommy, he needs to go to jail for making me a wrap like that. Frozen, I was literally cold just from eating this wrap. There was nothing in it and the taste was dreadful. Ask 4 times to get one coffee cause they couldn’t even remember that . What an experience! First and last time there .

A fabulous place to eat, staff are welcoming and friendly and food is reasonably priced, fresh and superb. Highly recommended

We live locally and Dominic’s is our go to Friday night pizza takeaway! Fantastic base, great amount of toppings and the cheese is delicious. We’ve tried everything on the menu, and honestly can’t go wrong. Definitely recommend.