Based on 545 opinions finded in 2 websites
Based on 545 opinions finded in 2 websites
Nº 228 in 265 in Runnymede
Opinions
Earlier today visited burger king for lunch had whopper and chicken nuggets very fast service and good ambience
Sageenthan Sabaanaayagam . 2025-05-02
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Great service from balaji Speed service
Vinithrao Chowdary . 2025-04-29
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Amazing service from navya Great experience
rakesh reddy . 2025-04-29
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The food was tasty and the staff were really friendly and helpful
Sarukka . 2025-04-25
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Had an amazing experience after a hectic day of rides. We went for a couple of Whopper meals, and they were prepared as expected – tasty flame-grilled burgers and decent fries. It's a busy spot, as you'd imagine being inside a theme park, but the staff seemed to be working efficiently to get orders out. We didn't have to wait too long, which was great. They were also really friendly! Overall, Burger King offers a great experience for anyone looking for a quick, tasty, and reliable meal during their visit. 😊
Kobika Puvanendran . 2025-04-25
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One of the member was really frank and kind named (Anjali). Really appreciated with her service
Kishor Magar . 2025-04-24
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Hot and tasty food . Friendly staff with good service
munish kumar . 2025-04-20
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Burger King definitely holds a special place in the fast-food landscape for many, and a big reason for that is the iconic Whopper. That flame-broiled patty, combined with fresh toppings like crisp lettuce, juicy tomatoes, and creamy mayo, all nestled in a soft sesame seed bun, creates a flavor explosion that's hard to beat. Beyond the delicious food, a great dining experience hinges on service, and when Burger King delivers friendly and efficient service, it elevates the entire meal from simply satisfying to truly enjoyable.
Mukesh M . 2025-04-20
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Nice staff over there and all are very helpful...
Ch Navya . 2025-04-18
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Food is served hot ,on time ,customer experience is satisfying .completely happy with our meal today.
Harshitha Duggempudi . 2025-04-13
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Quick and good customer service an
Simarjit Singh . 2025-04-13
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We ventured out, stomachs rumbling with need, For burgers and fries — a royal feast, indeed. But oh, what a tale of sorrow and woe, At this sad little Kingdom, the standards were low. My girlfriend’s Whopper? A tragedy, please! No sign of the cheddar, just tomatoes and peas— Well, pickles, but plenty — like someone went wild, Stacked high and soggy, not fit for a child. My nuggets arrived in a curious shape, Bland as a biscuit, no seasoning cape. Were they meant to be stars? Or blobs from the fryer? They tasted like cardboard, and none could inspire. The chips? Bone dry, with no hint of zest, Flavourless spuds that failed every test. And to wash it all down, her Coke brought a frown — More water than cola — it let the meal down. So here’s my review, from the heart, not in jest: This Burger King visit was far from the best. Next time we crave burgers, we’ll look elsewhere, 'Cause this royal meal? Was a cold, bland affair. (This is all serious btw just had to add some fun)
Melting. ggs . 2025-04-12
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After my rides in Thorpe park I got my food from burger king got a royal meal for myself was really tasty completely satisfying my hunger, I got it on time and hot . Next time going to burger king again !!!!
sanjeev reddy . 2025-04-11
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Restaurant really nice and clean, got my order quick and everything was fresh and tasted good! Staff really very nice.
Muskaan Azad . 2025-04-08
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Very good and very nice service
Rakesh Naidu Singana . 2025-04-06
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Fast service was too busy but they pulled it
Harkishan Singh . 2025-04-06
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Great service fast food great staff
Mr. Ankit . 2025-04-06
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Very nice service staff is really friendly with everyone
Varinder Singh . 2025-04-05
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Absolute garbage food production and presentation. Cold, hockey puck of a burger. Cheese still solid, flapping around like the rubber off a ping pong bat. I wouldn't bring leftovers for my dog. Disinterested staff unwilling to put things right. Thorpe Park should cancel their concession.
Anand Panjabi . 2025-04-01
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Service was very nice. Especially "Srija" is very helpful. Food was supplied quickly.
Salman Khan . 2024-10-29
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I really loved the experience and food is so precise
Sonam Gurung . 2024-10-29
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Today me and my friends went to Burger King in Thorpe park , we enjoyed the food and service, especially ‘Srija’ and mythri
GAJJALA HARISH . 2024-10-29
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staff and service was very good.
Wafa Ahmed . 2024-10-26
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Food was dmn good and nice service by Simran
Fateh Singh . 2024-10-25
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nice staff good food nice experience well served
Tanveer Mann . 2024-10-25
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Extremely fast and polite service by the staff. Simran was especially helpful in aiding us 10/10
Bavneet Singh . 2024-10-25
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Great service, Simran went above and beyond to provide us with a great experience at Burger King during our visit.
Harjap Dhindsa . 2024-10-25
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Had a wonderful day in Thorpepark and Burgerking which I had great experience loved my food everyone is wonderful !!
dilip pashikanti . 2024-10-21
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Very nice staff. Simran was very helpful. Great service
Dilmeet Manku . 2024-10-20
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Small portions and high prices. Better off going elsewhere
Robert Ryan . 2024-10-11
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I always refer everyone about this place
MOVIES WORLD . 2024-10-06
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Very good quality of burger and fries
Harnoor Singh . 2024-10-06
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Had a great experience with burger king specially with plant whopper meal today served hot with best experience like always .great customer service friendly staff .
Sanju Reddy . 2024-10-06
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Had a very great experience. Management was friendly and approachable
Shazil Yasir . 2024-10-06
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Food 10/10 Management 10/10 Had a very pleasant experience
mounika chatharaju . 2024-10-06
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amaging taste Great customer Service ☺️
Veenus Sharma . 2024-10-06
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Great customer service, especially front desk team are very good.
Supriya Bollineni . 2024-10-06
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Service is very nice. Although the restaurant is very busy, we received food with in 5 min. Especially the girl at till srija is very friendly.
Salman Khan . 2024-09-16
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Well experienced staff and service is very quick and nice.
simran kaur . 2024-09-15
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Amazing service loved the food again same quality loved it
Rushi tapadiya . 2024-09-13
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The management was approachable and friendly. Food was up to the mark.
manisha rathod . 2024-09-13
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Food is amazing and staff are exceptionally helpful. I would recommend more to visit the place
Hemanth Palnati (hema) . 2024-09-13
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Hygiene is actually outrageous. Waited 5 mins to ask them a question as i stood there waiting and they ignored me to sit around chatting when there was no orders on the screen. to top it off one of the workers literally looked me in the eye as he scratched his eyebrow then proceeded to wipe his nose with his hand and didn’t wash his hands. Only one worker was wearing a hairnet -Actually foul can’t belive it.
Phoenix Sherwood . 2024-09-11
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Ambience is good. Service is good thank you
Raju Rasala . 2024-09-04
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Had a great experience at Burger King! The Whopper was delicious, with that signature flame-grilled flavor that I always enjoy. The fries were hot and crispy, and everything was served quickly and with a smile. The staff at this location were friendly and efficient, making sure my order was correct and delivered promptly. The restaurant was clean and well-maintained, providing a comfortable environment for a quick meal. I also appreciated the variety on the menu, especially the plant-based options like the Impossible Whopper. The prices were reasonable, and with the ongoing deals, I felt like I got great value for my money. Overall, I’m very satisfied with my visit and will definitely be coming back
Sumanth Palnati . 2024-09-01
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Delicious food, friendly staff and best atmosphere.
mounika palnati . 2024-09-01
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Food tastes so good ! It has better ambience also !
Reethika Palnati . 2024-09-01
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this was rubbish frozen nuggets gave me wrong meal never coming back should of went kfc dont waste ur time here and the chips are cold and rubbish
Killshot Raptor . 2024-08-30
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Good staff thank you for lovely lunch
Scott Brown . 2024-08-20
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Whopper is the best also the staff
Suvinda Gomes . 2024-08-20
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Staff over here is very kind and Helpful specially Simran, fresh food. Recommend this place if you are at Thorpe Park
Henil Patel . 2024-08-18
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The staff is friendly and the food was so good 🌟
Vamshi Krishna . 2024-08-16
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Had a great experience the management was friendly and approachable.
srisingana Rakesh naidu . 2024-08-16
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The staff serves hot and fresh food
HAPPY SINGH . 2024-08-11
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Well experienced staff and all the staff serves the best food.
Simran Kaur . 2024-08-11
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I have the best experience at Burger King and serves food quickly and hot.
Simran Kaur Gansinh . 2024-08-11
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Fresh food and friendly staff! Really nice
Lily S . 2024-08-03
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Simran was really nice she had a good attitude and was very friendly
Navy_c . 2024-08-02
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Great place and have a break in Thorpe park love the food and the service
Prasanna Subramaniam . 2024-07-28
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My experience at Burger King in Thorpe Park Resort is the best one as they serve food very fast and they take care of each and every need of their customers. The staff is very good and excellent serves hot and fresh food always. That's the excellent experience.
Fearless Kaur . 2024-07-27
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The customer service was outstanding, “I was so pleased with the service.They went above and beyond to help me find the perfect item.” “I was very impressed with the quality of the food I received.The food was excellent! I had the steak, and it was cooked perfectly.
somi sajid . 2024-07-27
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The food was so delicious and the service was really great, too! The mayo chicken royale meal was so yummy and I ate the whole thing, even though it was quite heavy for one person. Crispy and tender chicken was really amazing…and when it comes to sides, chicken nuggets with spicy mayo will be the first thing comes into my mind. I highly recommend this restaurant if you wanna spend some time with family or friends to go for a water games at Thorpe park and having food at Burger King…. 👍
CHIRANJEEVI SANGARI . 2024-07-27
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Love it , best place to have a meal
Saikiran reddy . 2024-07-25
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Very disrespectful and extremely slow service my food was waiting on the shelf for more then 10 mins and the workers was just chatting
Rifat Hacisalih . 2024-07-24
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so basically i ordered vegan royale and guess what i got i got a whopper (i am vegetarian) i am very disappointed and will not be coming again. disgraceful
Julia Oniszczuk . 2024-07-21
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Really good and quick service even its too busy. Staff is really friendly and tries best of them to get the food ready.
Madhu Bharadwaja . 2024-07-14
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Excellent speed of service and food tastes good!!
Maan Rajoke . 2024-07-14
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Amazing and friendly staff! Food served on time with additional assistance on how to place an order. Must visit place.
Rekha V Komaragiri . 2024-07-13
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earlier today visited burger king in thorpe park. woww what an wonderful experience and great gesture from the staff.
ashen . 2024-07-10
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Today we went to the burger king which is in thorpepark . The ambience of the restaurant is amazing. We are well satisfied with the food and customer service.
Sai Kiran . 2024-07-10
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Really good and quick service even its too busy. Staff is really friendly and tries best of them to get the food ready.
Pratham Brahmbhatt . 2024-06-27
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We enjoyed a lot at burger king with service by the entire team and specifically treated us amazingly by Mr. Hemanth with smile 😊. Thank you very much burger king team.
Milan Italiya . 2024-06-14
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Amazing service by whole entire staff we feel like we are in town good luck guys keep it up
ashik italiya . 2024-06-14
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Food is really good and delicious, quick service and staff is very friendly and helpful
Jaimin Italiya . 2024-06-14
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Amazing experience in burger king, delicious food and staff was very kind and supportive, we get it order on time and also my family was happy with food
Sharmila PalsanaN . 2024-06-14
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Ambience is very good and I ordered crispy chicken they served me hot food and the staff was really good
Uday kumar . 2024-06-13
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My experience visiting the store today was excellent. The counter staff member was really helpful and helped me to order using the kiosk. They customised my order exactly as I requested and the food was delicious and warm. We sat in and the table was clean.
Surya Teja Nomula . 2024-06-02
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Food quality was upto the mark, ambiance was also pleasant.
SHIVA TEJA . 2024-05-26
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Very good service. Help full staff
H Singh . 2024-05-22
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Lovely staff, quick service and hot food couldn't ask for a better experience
The Whitworth . 2024-05-14
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Such friendly staff and good food
Mia Saint . 2024-05-14
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Very good staff and service is so fast
Anjali Mahato . 2024-05-12
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Very good food had a great experience
Manjinder Kaur . 2024-05-12
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The food is good. We hit served right after we have ordered. That was pretty amazing
Brahmmaji . 2024-05-12
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Not particularly superior to Mr MacDonald's restaurant however the atmosphere is splendid. I placed my bottom on a wooden stool, searching for respite after my exquisite day at Thorpe park resort, and contemplated why the condiments are titanicaly overpriced, yet are the size of a child's bollock. Furthermore, my experience with the slaves of this establishment has been overly negative as the seemed to have "misplaced" my order of a small slushie. Utterly unacceptable.
Alice Ziglioli . 2024-05-08
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It’s amazing must have visit once
Dhruv Sen . 2024-05-08
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Food is amazing and staff are exceptionally helpful. I would recommend more to visit the place
Hemanth Palnati . 2024-05-04
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If I could rate no stars I would! Ordered via self service and the order for some reason was cancelled even though Burger King took the money out of my account? Had to order another order, so I paid £24 for one meal!!! I'm being reassured I would get the money back within 24 hours but the money has been taken out of my account! Scammers!!!
Rhiannon Rosemary Goodall . 2024-04-28
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Friendly staff with good service followed by an amazing tasty and hot food
Raja Sekhar . 2024-04-24
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None of the machines worked, went to the counter to order instead and ended up paying much more than the meals actually costed! I spoke to the lady there and she said it can’t be made as a meal which was a lie as the machine did it and then the next guy I spoke to said that she mustn’t have put it on as a meal not that it wasn’t possible! He then said the store only opened yesterday… and offered me chips to make up for the extra money they charged me, which was no where near what I payed extra but I said yes anyways. Then they never came back so didn’t even get the chips! The lady who took my order was a manager but had to ask another colleague for help, ridiculous.
J. Thompson . 2024-04-19
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food service so good and staff was so fast
Yousuf Ali Promise . 2024-04-09
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Very good food had a great experience
jamo 2010 . 2024-04-05
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Great food and great service from mithiri
adunoori rajashekar . 2024-03-27
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Excellent speed of service and food tastes good!!
achyuth kumar . 2024-03-27
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Ambiance is really good and cosy. Staff are friendly. I ordered a steakhouse crispy chicken meal and with in 3 min they served my food and tasted really good.
Balaji Pasupuleti . 2024-03-27
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Awful food. Barely any salad-in a whopper! Presentation extremely lacking! Highly overpriced. Terrible dining area! ...and it was a quiet day too! (Very experienced working FF joints, but this was much better than Gunwharf branch!)
Seajay73 . 2024-03-26
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Order came wrong, twice. Tea was cold Food was cold. Gave my celiac cousin gluten.
Apollo Moor . 2024-03-17
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Very good ambience and satisfied
mythri nalivela . 2024-03-15
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It’s a normal Burger King branch, it has okay service and nice food.
Talal Abukhalaf . 2024-02-28
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Very friendly manners & always wanting to go back. Staff always having a smile on their face when either serving a customer or cleaning the restaurant.
Jananey Thananjhayen . 2023-11-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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80 Opinions
I find this store’s atmosphere consistently unpleasant, primarily due to the attitude of the staff and, most notably, the manager. The staff at this location often appear miserable and unwelcoming, making it feel as though customers are an inconvenience. This has been a recurring issue, and despite my frequent visits, the experience never improves. The manager, in particular, sets a poor example. She is visibly unhappy, unapproachable, and outright rude. Basic courtesies like “excuse me” or “thank you” are entirely absent, which I find unacceptable for a brand that prides itself on creating a welcoming environment. I’ve had numerous incidents over the past year, but today’s experience was the last straw. My sister accompanied me to the store, and after being served, she commented that it was the worst customer service she has ever experienced. This confirmed to me that it isn’t just my perception—there is a clear, systemic issue with how this branch operates. Specific issues include: 1. Attitude and Customer Service: Staff consistently display no warmth, courtesy, or willingness to serve. Requests for even small customisations to drinks—such as extra shots, alternative milk, or adjustments like no syrup—are met with resistance, frustration, or are outright ignored. 2. Manager’s Behavior: The manager’s behavior is especially problematic. One incident I recall vividly involved me asking for the door to remain closed during the winter for safety and comfort while I was with my two-year-old. Despite acknowledging my request, the manager opened the door again without explanation, leaving us in an uncomfortable and cold environment. 3. Consistent Disregard for Customer Needs: It is clear that this location lacks the fundamental customer service values that are standard at other Starbucks locations. This branch’s atmosphere is the opposite of what Starbucks promises—relaxing, welcoming, and uplifting. I continue to visit this location only because it is conveniently close to my home, but the experience leaves me frustrated and disheartened every time. Something needs to be done to address the culture at this store, as it is severely damaging to the Starbucks brand.
577 Opinions
Excellent staff, excellent service, excellent managment, pretty good food/drink (depending on personal taste, but if you like the items available, you'll probably enjoy the taste of it). Only negative: the security on big nights can be confrontational and rude unnecessarily to generic customers. Would recommend to any newcomers. If you leave behind/loose something staff are really good at keeping lost property. 10/10 all around
89 Opinions
I am personally obsessed with this place, it offers halal food, perfect customer service, food gets done quickly, and you get great quality for what you pay for! I don’t know why there are so many negative reviews, I believe people are comparing it to other places and/or pizza stores which obviously is not fair, they offer many different types of foods from Asian food to pizzas and burgers, it is true the food quality is not the greatest but you are getting what you pay for, it is comparatively cheap and I have never once went sick due to how clean they are, some people are complaining about being sick from the pizza but maybe they’re just lactose intolerant. Overall if you’re looking for a cheap, halal, and good food then you must give them a try, don’t raise your expectations! They seem to be temporarily closed atm which sucks for me because I have been hoping to order for a few days now, I hope all is well with them.
6411 Opinions
Quick food, no condiments offered (salt for the fries) - fries were over cooked.