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3.0

Based on 22 opinions finded in 1 websites

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Nº 237 in 265 in Runnymede

Nº 26 of 27 Other cuisines in Runnymede

Score
OpinionsNoteTripAdvisor223.0

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A fabulous place to eat, staff are welcoming and friendly and food is reasonably priced, fresh and superb. Highly recommended

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Sarah D . 2024-03-02

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Very attentive cheery service, Lovely coffees but bacon roll? All the lovely breads available in the bakery and got given the stodgiest doughy white soft roll that could be found. Won’t bother again. How can you make a mess up with that? Needs addressing

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Gill T . 2023-12-23

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Good atmosphere and the staff was lovely. Prices are reasonable !Will definitely visit again with my family

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Jeremy Aquino . 2023-10-10

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This is the best Tesco cafe in Addlestone. Lots of variety in menu for both vegetarians & non veg. Food always served hot and well presented. Staff is very friendly, professional & hardworking. Cafe is very clean. The manager Crina & her team Walter , Jacob & others chef etc all have really good vibe. Which adds to the cafe the fresh energy it needs. Over all ambience is very chill , fresh & relaxing. A good place to rejuvenate. We come here solo, as couple & with family. Even on tesco cafes busiest days you don’t get disappointed with food. Very good service.

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Yogiprem . 2021-10-07

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not only did we wait 10 minutes for someone to finally notice we are waiting to be server the lack of dietary needed products where awful. They don’t do any gluten free products what affected other people queuing. after deciding what to eat i was going to do for a millionaire shortbread that’s until i saw a fly comfortably making home on it. i know it is cheap and cheerful but basic hygiene should be included with no second thought. when i told the woman working about the fly she went ‘oh no. more fly’s one them’ safe to say won’t be eating there again.

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Aimee H . 2021-06-11

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Went to visit my local Tesco cafe for a bite to eat at 2pm. The cafe closes at 3pm. Was left waiting for 7mins at the counter whilst the staff were all chatting in the back before someone came out, went to order and was told at 2.07pm that tbh e kitchen was closed. No sign, no apology, nothing.

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tashap44 . 2020-09-23

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I always find the service in the upstairs cafe very very poor. I mean I know its Tesco and all and probably shouldn't be expecting the best but it's not hard to smile once in a while or to actually have someone on the front to serve instead of a bell. When you do ring that bell they come out looking appalled that you ring it. I'm in here having breakfast now and it took 10 mins to get served, a lady called andrea peered out twice, looked straight at me then disappeared again so she could finish her conversation with whoever was in the kitchen 🤦‍♂️.

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H565FEjohnm . 2019-06-24

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My wife and I visited the Cafe upstairs today at about 3.15 for a late lunch. The solitary staff member could see us waiting to be served at the counter but she chose instead to continue what she must consider to be the far more important tasks of stacking cups and re-stocking the cutlery. When she finally deigned to serve us she was only able to offer us 2 or 3 unappetising rejects left over from lunch, with a take it or leave it attitude and no hint of an apology for keeping us waiting or for the limited food options. We chose to leave it, and won't be hurrying back.

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MarkUs988 . 2019-05-04

MORE AT TripAdvisor

If I could rate this a -1 then I would. I visited today at 12.15pm looking for a meal rather than a light bite as I was hungry. I was 3rd in the queue and it took 15 minutes to be served because there was only 1 server, a very slow youngster. I asked for the chicken tikka masala, rice and nan only to be told there wasn't any rice. In a huge superstore. At 12.15pm. I was offered chips but didn't get a nan offered as well. This, with a coffee, cost over £8. When I went to eat my meal, it was stone cold. I didn't eat it. To say I am not impressed is an understatement. Tesco, you need to look after your customers more than you look after your profit margin.

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carolen45 . 2018-12-03

MORE AT TripAdvisor

This is a Harris and hoole(?) cafe not bad but compared to a normal Tesco’s cafe the prices are higher for similar quality.....

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David B . 2018-10-02

MORE AT TripAdvisor

(09:00 am) Although the prices are similar to central London prices, the friendly staff and knowledge about the food on offer makes up for this. Being vegetarian the breakfast, to my tastes, was a bit limited however the lady who took my order was very helpful and even took time to explain possible vegan options. Also eating alone was fine as several customers doing the same, felt very comfortable. Also family friendly. Very good experience all round and would recommend 🙂☕️

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Alison B . 2018-05-04

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This cafe is a bit of a disappointment. Nothing exciting on offer and not particularly cheap either. Perhaps the management is trying to encourage us to use the very expensive coffee concession on the ground floor?

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Carole L . 2018-04-02

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The service was adequate, the food was warm, but tasteless, the place was not dirty and the price was inexpensive.

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keith_hawes . 2018-03-09

MORE AT TripAdvisor

Tesco cafe provides an adequate breakfast for less than £5 no frills but usual choices for cooked breakfast

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ClumberSam . 2017-12-09

MORE AT TripAdvisor

Nothing of excellance will make you remember of this spot, but the location within Tesco, the possibility of parking and close distance to all Addlestone services make it a local hub for an easy going breakfast, lunch or tea/coffee break.

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Serelinda . 2016-11-25

MORE AT TripAdvisor

Pretty terrible place, this is the Tesco cafe upstairs, not the coffee place downstairs, the tables were dirty, chairs uncomfortable, place was cold and food was terrible quality, service wasn't great and the girl taking the money at the til was also handling food which just isn't right. I wouldn't come back here again

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stuart w . 2016-10-04

MORE AT TripAdvisor

Rude member of staff! Complained to the lovely manager ?? Lady in black trousers and shirt she was so helpful and friendly !! Food was ok, service was quick :)

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eskriett . 2016-09-03

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This is a branch of that small chain Harris & Hoole. The coffee they use for their espresso is really distinctive. A real gem for coffee lovers.

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Le-Majoun . 2016-08-12

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Service not great stood at the till waiting to pay with my hot breakfast going cold after I paid the cashier walked off leaving my friend waiting to pay she had to go ask someone to come to the till to pay by the time we sat down good was not that hot

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Nicki J . 2016-07-11

MORE AT TripAdvisor

Staff very helpful and friendly....willing to accommodate individual needs...caring nature from all....Visit regularly

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KayF106 . 2016-02-22

MORE AT TripAdvisor

Fine for breakfast or lunch. self service cafeteria. Average cafeteria food. Tables kept clean, friendly, helpful staff.

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shirleyLondonUk . 2016-02-10

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Tesco cafe is located at the far end of the first floor above the main Tesco store. Very much a canteen culture queue up food is placed on your tray and you pay at the till at the end. all food is prepared and very tired. when we went there was not much choice. The food was edible but not much more. Free Wi Fi was advertised but we asked two members of staff for the password and they did not know or try and find out, We found the staff to be most unhelpful. The tables were not cleaned regularly.The only reason we did not give it the bottom rating was the price of the food was cheap. However we would not eat here again but maybe alright for just a drink of coffee or tea.

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Richard10 . 2016-01-21

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