Getting worse, dirty tables, sent out burnt sausage mc muffins. Everything is on timer in mcdonald’s, so how did they get burnt? Then they still sent them out and didn’t throw them in the bin, clowns.
Put through an order at 19:30 it arrived an hour later but this wasn’t even the worst of it as 3 portions of chips were missed and had to pay a delivery fee even though it was through Uber premium so no order fee. We called up and explained our predicament honestly and were met with unreasonable staff who manned the phone and the member of our group that called up was met with explicit language. They have lost a loyal customer in the process and the food in general wasn’t very nice one of us was sick. Overall wouldn’t recommend calling up or ordering chips as they may not come but if they do they are cold as ice and as cold as the phone operators heart.
Great food today, came with my son and ate in the restaurant, very clean and staff were extremely helpful and attentive with my son's allergies, thanks guys big thumbs up from me
As we needed to stop after a long car journey, we saw Pease Pottage Services and decided to give it a try. We just wanted a sandwich and a cup of tea. We chose our sandwiches and asked at the counter for a cup of tea. The assistant just said they didn’t have any. She offered no reason but just suggested green tea - not what we wanted. To be fair, I can understand that they might have run out - if only there was a shop like M&S close by - actually, there was!!! Sadly the sandwich was tasteless as well but at least Costa made a decent cup of tea.
We just had a couple of coffees and two sausage rolls. The coffees were OK, but the sausage rolls were vile. They appeared to have been kept warm for a very long time, so the pastry was rock hard and brittle. The sausage meat filling had the consistency of pink sawdust; it was very salty and there wasn't much of it - perhaps just as well really! Without any poetic licence - it really was the worst apology for a sausage roll I've ever encountered, and the most expensive at around £6. I would never eat at this establishment again. The catering offer lets Wakehurst down, bigtime.
Ordered a meal today that has taken nearly 1.5 hours to arrive and it had been out for delivery for at least 45 minutes - hot it is not. And to top it all off they charge £2.50 delivery. Even had to call to chase it up and the guy I spoke with at the store had no idea when it would arrive but said it would be in 5 minutes.
The website said it was out for delivery and then indicated it had been delivered when it had not.
Pizza’s were lukewarm and I had to reheat. Not going to use them again - will go with something more local in future.
40 mins in and still waiting. Worse “fast food” restaurant in town. Lack of staff and endless Deliveroo collections are prioritised over other customers. Very disappointing.
Jobs Lane, Hickstead, Haywards Heath RH17 5NZ England, England
The food was ok but the place was filthy. Every table was dirty and there was rubbish and dropped food on the floor. I asked a member of staff to clean up and he half heartedly wiped 2 tables and swept under one of them. They were barely any cleaner afterwards. Meanwhile another member of staff was just stood on his phone so clearly not too busy to keep it clean