Burger King in Mid Sussex

not a good experience ended up getting food poisoning from BK and feel worst than ever so thanks burger king means so much to get food poisoning from you

Bins overflowing, floor disgusting, tables dirty. Avoid this place. Very long wait for food. Pre pay means you can't change your mind. Dismal.

After waiting for over 20 minutes for our food you would at least expect it to be fresh and hot but it was all stone cold, took food straight back for a refund and after seeing into the prep area glad we did as it looked filthy. £30 for two for fast food is not cheap and at over 20 mins it's not fast..... should be shut down if they can't provide half decent food.

I visited this BK at the weekend with my two young Grandchildren. After the appalling experience we had here with the manager and the shoddy service it will definitely be the last time. My 11 year old Granddaughter had asked for a chicken burger and the woman (manager) who took her order was incredibly hostile and abrupt towards her. 😡 The kid is 11 years old!!! I was so shocked that a person in the position of a manager and in a customer facing role could be so rude unhelpful and obnoxious. When I pointed out to this woman that I thought she had a terrible attitude, she became angry and was raising her voice to me and pointing her dirty finger at me saying “what you gonna do about it” That was after she had given my Gdaughter a burger with mayonnaise that she had clearly asked not to have because of allergies. The burger that I ordered was thrown in the bin because it was overcooked and looked inedible. I will definitely be escalating this matter to make a proper complaint as I think it’s so wrong that this manager can treat people so disrespectfully especially a young kid and think she can get away with it! I have just read the other reviews from this place but wish I had read them before going. Absolutely shocking experience 🤯

Have used this Burger King three times and each time they have got my order wrong and missed items. This time I checked and went back as a third of my order was missing. I asked a lady who was working 28th March 24 approximately 19.00. No apology and very rude. She said the reason items were missing was because a new person had packed it. I asked what difference that made. She totally blanked me then packed the rest of my order smashed it down on the counter and walked off. She was so lucky I had my youngest daughter with me otherwise I would have not left it there. When I got to the car the food they had given me was dry, luke warm and uneadable. I wanted to go back but my wife told me to leave it. Which I did. I use a Burger King locally, the staff are friendly, helpful and the food is spot on. No longer angry just disappointed and £38 out of pocket.

Honestly the worst Burger King I’ve ever visited. Most dirty fast food restaurant I’ve seen. Staff standing on old food. Old food all over the sides. Staff eating in front of customers. IF YOU HAVE ALLERGIES OR INTOLERANCES DONT EAT HERE. When asking for a plain burger due to intolerance received burger with all the stuff in it. When approached the staff the lady handed it to another member of staff opened the burger took the extras out and handed it back…. Rude staff.

Pleasant and polite staff and no problems with my order. Food was hot and freshly cooked. Area was clean and tidy, so I am surprised having read the other reviews. As this is effectively a motorway service station there was an option to sit outdoors under cover or indoors in the dedicated Burger King seating area.

We ordered for delivery and * It took almost 2 hours to arrive * The order was incorrect * Those items that were correct were incorrectly made (missing ingredients) * The drinks order was wrong * The food was not cooked enough Not great at all and will not use them again

This is the worst Burger King I have even been to. Staff chatting messing around while customers wait ages for food. Good came out cold and chicken nuggets was over cooked. Never again

What a dump! I never usually write crappy reviews as I’m quite easy going and things don’t usually bother me. I was so shocked with this place yesterday. The eating area was disgusting food all over the floor, every table was dirty. All the bins were overflowing so couldn’t empty our trays. The kitchen door kept opening and I saw a few members of staff standing chatting. One girl was dancing, why is no-one cleaning? This place needs sorting stat!

Seemed the staff were happy to be messing around rather than deal with the large queue of customers, we have used this site many times over the years, but will never bother again eventually walked out without buy anything