Costa Coffee in Mid Sussex

Bought a cold drink and slice of cake service was awful, cake was stale, most of the tables were roped off and the ones left were taken. Not impressed, won't be returning

Our kids swim for the club, so we practically live at the Triangle. There are so many occasions I would love a coffee and a bite to eat. But the queues are terrible! The staff are so slow! You could easily wait 20min for a single drink. They must be putting of so much trade. They've now installed a single ordering system (like the ones you use at McDonalds) so now they've split one giant queue into two giant queues. If queueing is your thing, you'll love this place. But for me, life is too precious to waste

Usual Costa range and quality. Super slow service, Long queues and 20 minute wait from point of order every time. Only order if not in a rush.

Service is good and the staff are friendly, there were quite a few rude customers in the queue with me though.

Dirty tables, rubbish/ food debris around the underneath the tables/chairs. Needs a good scrub and a proper clean, it’s filthy! Staff just wandering around aimlessly and even got the lifeguards from The Triangle to do the cleaning up! 🤷🏻‍♂️ Fridge not working since 19/10/23 and not working on my visit on 24/10/23. Poor visit and such a shame as it could be a really nice venue inside the Triangle leisure centre.

Come here every week for our child's swimming lessons and the cafe area is always filthy. The tables are full of used cups and food. The floor are unsweapt and large areas are blocked off for no reason. I dread to think what the hygiene of the kitchen is like. Today I waited in my car

Slowest serving Costa café, tables usually dirty

Very busy as the branch is in a leisure centre. However it was filthy: tables not being cleared and food debris on the floor. The staff not on serving duties were chatting rather than making the place more presentable.

I had a cheese and tomato panini which was soggy and devoid of the main ingredients and overwhelmed with pesto. My granddaughter had a strawberry and cream frappe which had whole ice cubes in it and no sprinkles on top. I had a large latte which was good. There seemed to be a lot of staff with very little going on apart from the teenagers running it’s conversations and comments on whichever song was being played. NOBODY cleared any tables or swept the floor for the half hour I was there. It was fairly busy when we sat down but I was taken aback at how filthy this outlet is (see photos), and it was obvious that that a basic, daily cleaning routine isn’t happening. Lots of uncleared tables, food on the floor which looked like it had fallen from several customer’s mouths. I am a regular customer, and I have to say this is the most disgusting Costa coffee shop I have been to. Never again!

The vibe was university campus meets site workers porta cabin. Busy but relaxed ambience

Had a few of my sons football training sessions at the Triangle due to bad weather and myself and my severely Peanut allergic daughter fancied a hot chocolate from Costa. I saw there were all young adults working and I instantly worried that it wouldn’t be taken seriously….. how wrong I was to presume that would be the case. I told the guy who served me that my daughter wanted a hot chocolate, yet had a severe peanut allergy and straight away he got the allergy folder out, ensured that it was safe, showed me to check, and carried on to explain that he would make it and clean down the machine prior to making hers. At this stage I was already impressed, he then asked if she wanted a chocolate powder to which she did, yet before putting this on he then got the allergy folder again to check this too. I then went the second week and spoke to a young lady there, she stated that she would check the allergy folder again as they have to incase if any changes in allergens. To say I was impressed was an understatement. My daughter can get very anxious about eating / drinking out as so many places have rolled their eyes at us or told us they can’t guarantee, so therefore they aren’t happy to serve her so this experience really was great for us both as they never once made us feel like we were a problem, even though it was a very busy Saturday morning. These young employees, particularly a brunette male ( possible called Ethan or similar) and a brunette lady ( unsure of name) need to be praised for this. Very very impressed.

The Costa is located inside the local leisure centre and has plenty of seating. The usual coffee shop problems …. Lack of staff, slowness of the “baristas” etc. The biggest issue with this Costa is that it shuts at 16:00 on a weekend, which is pretty useless for any parents who are the designated taxi driver and waiting for their children.

Me and my friend went in and I asked for a coffee but said I couldn’t have one unless it was decaf!!

The worst attempt at a Latte I have ever seen, warmed the milk to Luke warm, no texturing, she may as well as pop it in the microwave as there are no microscopic air bubbles that you would normally get for a smooth silky latte. She pours the milk in the cup first then chucks in the coffee. I even point out how poor her technique is and that I am not happy and the response I get is, “oh that’s how I make it” well it’s not a latte, it’s like warm milk it’s coffee thrown in, not what i am paying for, please train the staff in how to make decent drinks and please improve their customer service skills.

This Costa is impeccably average. Literally nothing about it denotes excellence, and likewise nothing about it was terrible either. Just perfectly fine, with a standard toastie and juice which did enough to satisfy me for a duration.

Will not refill private cups if previously used! Makes a mockery of using your own takeaway cup, especially if you purchased previous coffee from same place. Staff are friendly and coffee is Costa good. Shame this silly rule is being enforced and easily five stars otherwise.

I have previously ordered the Black Forest hot chocolate from a number of different costa coffee houses, however what I received was disppointing and it defiantly didn’t look anything like its advertised photo or a Black Forest hot chocolate I had had before. I could have taken it back but I don’t like complaining. Hopefully the next one I have will be better.

Best time of the year to visit a Costa coffee. Black forest hot chocolate. Can't get enough of them. Pleasant service. Can get busy at times but worth the wait.

I waited 15 minutes for one cup of tea. Even the woman behind me got her cappuccino quicker than o got my tea! Literally the slowest place I have ever been to have a drink. I could have popped round there and got one myself quicker.

The franchise is situated within the heart of the leisure centre and is ideal for a coffee whilst waiting for family or relaxing after a swim. Major issue with the franchise is the horribly slow service and the amount of mess that litters the tables. If the franchise employed more staff and worked on it's cleanliness this could be an above average Costa.

Centre of the market place, ideal for just watching the world go by Good standards of food and drink as you would expect from the franchise. Feels outdoors but fully covered.

Looks a bit out of place but very nice and good staff would go there again and would recommend it to anyone.

Nice setting to take refreshment and socialise following whatever exercise takes your fancy. Standard Costa offering & high street prices except it does not have minimal toilets!