The best restaurants in Mid Sussex South East

Never any napkins. Also confused bakewell slice worker. Big prices, small portions. Overall would go here again.

Kashmir Balti may be the best Indian takeaway no cap. AJ has the best customer service. Honestly could eat here everyday 3 meals.

Phoned by restaurant to advise no brown bread available. Perfect communication. Able to amend choice. Food was lovely

Getting worse, dirty tables, sent out burnt sausage mc muffins. Everything is on timer in mcdonald’s, so how did they get burnt? Then they still sent them out and didn’t throw them in the bin, clowns.

Put through an order at 19:30 it arrived an hour later but this wasn’t even the worst of it as 3 portions of chips were missed and had to pay a delivery fee even though it was through Uber premium so no order fee. We called up and explained our predicament honestly and were met with unreasonable staff who manned the phone and the member of our group that called up was met with explicit language. They have lost a loyal customer in the process and the food in general wasn’t very nice one of us was sick. Overall wouldn’t recommend calling up or ordering chips as they may not come but if they do they are cold as ice and as cold as the phone operators heart.

Usual tasting food, didn't have to wait too long, order via self order machine is handy, had to clear away previous contents of the table from last customer, loud teenagers present on my visit.

Family meal ruined by driver…spoke to me like dirt …half to say manager was perfect she handled it so well as for driver he should be sacked

As we needed to stop after a long car journey, we saw Pease Pottage Services and decided to give it a try. We just wanted a sandwich and a cup of tea. We chose our sandwiches and asked at the counter for a cup of tea. The assistant just said they didn’t have any. She offered no reason but just suggested green tea - not what we wanted. To be fair, I can understand that they might have run out - if only there was a shop like M&S close by - actually, there was!!! Sadly the sandwich was tasteless as well but at least Costa made a decent cup of tea.

We just had a couple of coffees and two sausage rolls. The coffees were OK, but the sausage rolls were vile. They appeared to have been kept warm for a very long time, so the pastry was rock hard and brittle. The sausage meat filling had the consistency of pink sawdust; it was very salty and there wasn't much of it - perhaps just as well really! Without any poetic licence - it really was the worst apology for a sausage roll I've ever encountered, and the most expensive at around £6. I would never eat at this establishment again. The catering offer lets Wakehurst down, bigtime.

No issue, you know what your getting. Could be cheaper but it is what it is. Im happy to use and would recommend if you got spare money

I have been a regular customer of the Haywards Heath store for many years and purchase a coffee everyday. Recently I have experienced two issues which I couldn't speak to the store about to resolve at that moment in time as I had take away drinks so reported both issues to the customer services/complaints team but after acknowledging the issues they have failed to respond and ignored any further communications which is shocking especially as one of my complaints was regarding what appears to be a large piece of nut found in my drink (I could feel something float into my mouth as I took a drink and took out on my finger and placed on top of cup to show the size). Luckily I do not have a nut allergy, however you read in the news about incidents where people who have eaten or drank at other coffee shops have had a reaction and for me Nero should be taking this incident seriously rather than ignoring as I would not want anything serious to happen to someone who has a nut allergy. I have kept the object and have pictures which I have provided to Cafe Nero but since I sent in the pictures they have ignored me and after giving them a few weeks to respond, I will now be going to the Food Standards Agency (FSA) to report the incident as clearly they are not going to do anything to prevent this from happening to other customers who might have a serious nut allergy. I also reported an another incident where I had a faulty cup which resulted in the lid popping off and covering me in my hot drink, there was a big dent in the top of cup on the lip that the lid connects with resulting in the lid not being able to connect properly and this was also ignored. I really enjoyed my Nero morning treat before I started work every day and due to the lack of customer service and care for the safety of their customers I have now switched to another local coffee shop who appreciate their customers and ensure their safety. Very very disappointing after being a loyal Nero customer for many years.

Ordered a meal today that has taken nearly 1.5 hours to arrive and it had been out for delivery for at least 45 minutes - hot it is not. And to top it all off they charge £2.50 delivery. Even had to call to chase it up and the guy I spoke with at the store had no idea when it would arrive but said it would be in 5 minutes. The website said it was out for delivery and then indicated it had been delivered when it had not. Pizza’s were lukewarm and I had to reheat. Not going to use them again - will go with something more local in future.

40 mins in and still waiting. Worse “fast food” restaurant in town. Lack of staff and endless Deliveroo collections are prioritised over other customers. Very disappointing.

The food was ok but the place was filthy. Every table was dirty and there was rubbish and dropped food on the floor. I asked a member of staff to clean up and he half heartedly wiped 2 tables and swept under one of them. They were barely any cleaner afterwards. Meanwhile another member of staff was just stood on his phone so clearly not too busy to keep it clean

not a good experience ended up getting food poisoning from BK and feel worst than ever so thanks burger king means so much to get food poisoning from you