The best restaurants in Elmbridge South East

I and my son stayed in Crowne Plaza for 2 weeks. I always go to the 360 Restaurant to have breakfast and dinner. The staff are all very kind and polite, especially Paulo, he is professional to serve all customers. There are a variety of food and drink options. The taste are good and the temperature of the dishes is hot enough. Also the environment is comfortable. I think it is suitable for tourists to have meals there. I would like to come back 360 Restaurant with my family again.

Nice local little coffee shop on the station platform. Good selection of pastries and good coffee that is not too expensive.

Order was over an hour late, we wanted to cancel the order but the person we spoke to was rude and put the phone down.

Great value. would be better if the pool spa areas were regulated better and cleaned from water bottles and towels draped over the sauna

It's an average Starbucks with average service. You have probably been to one before and know what you are getting. Glad to see they have ethical coffee.

Won’t be using this Subway again.

Used to always get a good curry when it was in Hersham but since it moved to molesey it’s 50/50 whether good or not. Also they would to offer a 10% discount but not anymore and the prices have jumped up since lockdown, very disappointed will not order from here anymore which is a shame as we have been customers for many years.

Quality food, value money & good portion. Recommended

My delivery order was missing a double big mac (aprox 9£). Ive tried for over an hour through various methods to get in touch. The number in the message didn't connect me, its impossible through the app as the virtual assistant doesn't connect you, ive tried numbers found on Google, on their website, etc. It didn't work and it ruined my evening. And i will probably never get a refund. I'll never order from them again.

Worst thai meal ever , washed off curried meat used to make a sweet disgusting thai dish .Soppy stale tasting pad thai , stale prawn crackers cooked in old oil , threw the lot in the bin waste of time and money . I'll never use them again

I had the halloumi and avocado sourdough sandwich with a caramel latte and it was amazing. The coffee was made to perfection as sometimes I found people burn the coffee but this was amazing. The staff are friendly and kind too.

Rubbish coffee. Asked for latte, given a cup of milky coffee with no froth. Not up to my usual Starbucks in Merstham.

I used to visit this branch most days for my morning coffee and pastry, but a few years ago it went downhill. I recently by chance met the local franchise manager who acknowledged staffing issues but assured me things had improved, so I went back today. Big mistake. We walked in at 2.30pm and there was one young guy ahead in the queue (with FOUR staff on duty). The guy wanted a blended iced drink. The woman serving him (Eastern European) took his order then spent six full minutes chatting to the other female team member. The guy waiting for his drink I think had some learning difficulties and was getting agitated due to the wait. I actually felt quite sorry for him and intervened to say "please can you serve your customer, you can see he is getting upset." Then it was our turn. Four times I was asked if our toasted sandwiches were to have in or take away. I was asked about whipped cream. I said no, but they put the whipped cream on anyway. One of our two toasties was cooked. The other sat on top of the oven till I reminded them. I had to ask (twice) for cutlery. From walking in to getting served almost 15 minutes had elaped, and there were 4 staff on duty and no queue. I complained quite strongly about the shambolic service, at which point a woman with a clipboard (who said she was the manager) told me (and I quote exactly), "you have no idea how harrd we work in here." Actually I do know. My husband and I run a local hotel and restaurant, we know exactly how hard it is and we also know what good (and bad) customer service looks like. She then said, "I can do without this, I have been here 14 hours already." Well, given it was 2.30pm, she must have started at midnight to have been there 14 hours. If this is true, Caffe Nero should be prosecuted for the way they treat their staff. Or perhaps the woman was lying. I was then told, "well if you don't like it you can go elsewhere". When I asked the manager for her name, sge said... "I am not telling you that mate" at which point she walied into her office and locked the door. Sorry Caffe Nero. This isn't good enough, and I am actually angry that once again we received bad service, but the aggressive, insolent and appalling way we were addressed by your representative.

Never go here. We had to queue for 45mins just to get our food. Which was total disorganised chaos. Once we got our food, my son the was continually sick for the next 24hours. He didn’t had have bug so had to be the food!