Based on 267 opinions finded in 3 websites
Based on 267 opinions finded in 3 websites
Nº 382 in 421 in Elmbridge
Nº 11 of 13 Pizza & Pasta in Elmbridge
Opinions
Used to always get a good curry when it was in Hersham but since it moved to molesey it’s 50/50 whether good or not. Also they would to offer a 10% discount but not anymore and the prices have jumped up since lockdown, very disappointed will not order from here anymore which is a shame as we have been customers for many years.
Lisa H . 2020-08-28
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Used to be the best take away in town, now the worst, poor quality ingredients and recipes bear no resemblence to previously. Such a great shame.
Culture604662 . 2020-02-13
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I used to love this takeaway the food quality has gone down hill either new chef or management will not use again
Q4896XFians . 2020-01-26
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Amazing , did a big order for a birthday celebration, service was great, didn’t have to wait long and food tasted wonderful
wall3105 . 2019-11-08
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I placed my order and waited around 10 mins. As I looked around I saw a run down, dirty establishment that cannot possibly pass health standards. I was hungry so I ate the food which frankly was dreadful. The kitchen staff are not chefs and the place should be avoided at all costs. Terrible terrible food.
tonyjacaranda . 2019-09-14
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little gem between all indian takeaways I have tried so far. Good priced and really nice food, highly recommend.
Tomáš S . 2019-09-07
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Very welcoming chef with very good skills. Been here countless times and would recommend to everyone.
Tamara R . 2019-08-08
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If you are indian/Pakistani/Bangladeshi; this is amazing food! Just specify you want ‘desi’ food and if you’re like me, spicy af! Amazing food. Returning again and again. Ordering from there for a couple of months and won’t stop!! Thanks
roshpan . 2019-08-05
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I got here a lot and today I went ! The food is absolutely amazing best around I would highly recommend this place also the chef is a wonderful bloke
Luke B . 2019-07-08
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This is a fabulous takeaway and I want to thoroughly reccomendation this restaurant, especially the pathia. I asked for it to be a bit hotter than usual and it was absolutely delicious. Best onion bhaji ever! I keep coming back and am never disappointed. We haven't been to the restaurant yet as we always get the takeaway.
laswift . 2019-05-19
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This is the first time we've ordered from Guru Express and we were really impressed. The food was delicious (not greasy at all, like some we've had) and very good value. We'll definitely be ordering from here again!
laswifts . 2019-02-23
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Have had 3 takeaways now and have all been lovely and tasty for 5 of us. Highly recommend 😀 the keema naan is huge and stuffed well and the mint sauce is gorgeous 😀
lisyloutan . 2019-01-13
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I ordered the mixed grill! Succulent meats and fresh salads. Great customer service and speedy delivery. Friendly chef!
Nazif K . 2018-06-24
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I do think this is the best Indian in the area as the food is delicious & the option are really great. On the other hand I have a real problem with the delivery side of it. One they never read your delivery notes (you'll never receive your free drink) which means if you've asked them to call instead of knocking & waking up people they'll still knock loudly. Also the delivery driver I had was terrible, I opened my door & his first words were "no dog, no dog". I'm sorry but that is not how you greet a paying customer! My dog wasn't home on this occasion but this is her home & I have every right to own a dog & order food. It should be a interview question to ensure your drivers do not have a huge fear of animals commonly at homes!! My dog is harmless & will go to the door if someone knocks like any other, it's my house & you're providing a service. I understand people have fears but I do not wish to be greeted in that manner again. If the delivery drives were to the same standard as the chefs & front of house this would be a perfect restaurant.
Shelley . 2017-10-07
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Food was 30min late , it shouldn't have taken me to chase it up , they know it's late it would be basic manners to call to apologise & let us know !! No kind of compensation was offered, the food was cold , I received a call from the driver for directions again if you aren't sure where you are delivering to check & make sure you are clear before you leave . When it did arrive there was some kind of mumbling grunt that I think was an attempt an apology. I think I could be more understanding if they acknowledged their poor service & lateness but when I attempted to address it , they just said "it's on its way" & hung up!!! The should definitely remove Express & Guru & replace it with Rude & Slow !!!
Terri . 2017-09-30
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Quality of food was great all fresh ingredients as I had ordered prawn Balti this was not rubbery like some I've had before and nan bread soaked up the sauce highly recommended
Anne . 2017-08-25
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Excellent quality curry, will be ordering again! Took a little bit of time to come but was worth the wait, and they slightly beat the delivery time given at the time of ordering so can't complain! Overall very pleased with this.
James . 2017-08-22
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food tastes amazing! the only downside is they forgot my bottle of Fanta :(
Georgia . 2017-08-06
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One thing with Guru , they are reliable & the food is of a consistently good . Definitely a family favourite for us .
Terri . 2017-07-29
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Staff a bit moody n always say order direct but food nice could be warmer
Katy . 2017-06-17
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Great food as always. My only comment is that I filled in some requests in the comments box which were not picked up. This would have made things even better.
Sarah . 2017-06-05
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Lovely food and prompt delivery service. Ordered set meal for 2 and there was plenty - would've served 3 people
lynnmerry . 2017-05-24
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Really tasty and good quality! Cheers!
Stephen . 2017-05-19
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Lovely food,very substantial, lovely service although an hour early didn't make any difference to us,better than very late! Would def order again :) many thanks
Cherri . 2017-04-15
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Guru Express son obviamente haciendo tan bien que no quieren o necesitan más negocios!
Helen R . 2017-03-28
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We didn't get what we ordered.
Lucy . 2017-03-05
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The food was great but there was a lot of sauce and not so much meat... also the free drink on offer was not delivered
Anna . 2017-02-27
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The food was great but there was a lot of sauce and not so much meat... also the free drink on offer was not delivered
Anna . 2017-02-26
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Delivery took 1.5 hours which is very unusual as ordered before with no issues. Still the best curry around so I wouldn't hesitate to order again.
Mrs . 2017-02-26
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Delivery took 1.5 hours which is very unusual as ordered before with no issues. Still the best curry around so I wouldn't hesitate to order again.
Mrs . 2017-02-24
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The sauces were spilt all over the other food when it turned up, but food was good
Rick . 2017-02-04
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The sauces were spilt all over the other food when it turned up, but food was good
Rick . 2017-02-04
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Food was watery, took ages to come. Rung up and was told 15 more minutes and took half hour longer
Hollie . 2017-01-21
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Food was watery, took ages to come. Rung up and was told 15 more minutes and took half hour longer
Hollie . 2017-01-21
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Feels too tomato'ey in their rogan josh and watered down. Korma was tangy but not spice rich. I'd give it a miss for next time. Only thing is they were fast in delivery at least.
Tim . 2017-01-20
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Feels too tomato'ey in their rogan josh and watered down. Korma was tangy but not spice rich. I'd give it a miss for next time. Only thing is they were fast in delivery at least.
Tim . 2017-01-20
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Habiendo mudado recientemente a la zona y buscando un nuevo decente hindú para llevar tratamos este.
Lara P . 2017-01-03
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We ordered a large quantity of food for 5 adults & it arrived on time piping hot, very pleased with the excellent quality of food & will certainly use them again.
Patricia . 2016-12-18
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We ordered a large quantity of food for 5 adults & it arrived on time piping hot, very pleased with the excellent quality of food & will certainly use them again.
Patricia . 2016-12-17
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We're quite late delivering but food was good.
Joseph . 2016-12-16
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Yummie, best Indian food in a long time
Leona . 2016-11-26
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As ordered, quick, hot and good quality food. All you can ask for.
Simon . 2016-11-20
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Terrible shashlick and the rest wasn't much niether
Darren . 2016-11-18
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Great tasty food, but it was delivered 20 minutes BEFORE the requested time! Fantastic you'd think, but my friends hadn't reached the house yet, so I had to reheat the food. Otherwise great service.
Ben . 2016-11-18
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Tengo que escribir esto después de continuo servicio grosero de negocios. . Si su orden de hungryhouse u dieron una conferencia del personal de quejarse de tener que ellos pagar una comisión. . Actitud grosera. repugnante. . . . Entonces he pedido directamente sobre el orden teléfono viene a £28 pido para pagar la tarjeta, el empleado se queja de nuevo sobre las comisiones, etc.. . Tenía suficiente. de esta empresa, hizo sentir su puesta y hay apenas barato para ser justos. . Yo traeré a mi negocio a otro lado en el futuro, lo cual es una pena porque la comida es buena.
scottspurs . 2016-11-13
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We use Guru for a cheeky take away and it never fails to impress. Quick delivery and incredible food...we recommend this to friends and family alike....
Shaun S . 2016-11-12
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Order came 45 mins before we ordered if for. Driver forgot the drink. Food was good though
Chloe . 2016-11-11
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Absolutely bang on food and delivery (arrived 20 mins earlier than expected) took some review advice and went for the madras, great taste and a lovely heat in the after taste
Ross . 2016-10-22
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Mi marido y yo hemos estado pidiendo desde esta cadena por 7 años. Sin embargo, siempre feliz no tengo quejas, no estoy seguro de si es un cambio en la gestión, pero los últimos 2 pedidos de comida ha sido horrible. Sosa es colocarlo bien. Sabe como sobras viejo de ayer. Pedí un al vindaloo y sabía como siempre como un suave como también curiosamente tenía Korma de pollo tikka piezas! Claramente tratando de utilizar las sobras el domingo. Es seguro decir que ya no estará pidiendo desde aquí. Una lástima después de darles 7 años de negocios leales. Pasa de probar otro indio.
Tbelle2009 . 2016-10-17
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Forgot the drink , didnt replace it.
Sam . 2016-10-15
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Had takeaway that was delivered 10 mins after we expected it. Food was fab though. We didn't use the restaurant
Lizz . 2016-10-03
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Great food, hot and fresh. The chicken Madras had a good level of heat. Perfect.
Ben . 2016-09-23
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The food was poor and the driver brought the wrong food and had to come back and swap the bag he delivered. Will not order again
Nathan . 2016-09-10
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The food was poor and the driver brought the wrong food and had to come back and swap the bag he delivered. Will not order again
Nathan . 2016-09-10
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Love it great food very fresh fab quality for a take away
Tabitha . 2016-09-09
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Food was good, on time, hot, everything you need.
Simon . 2016-09-08
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Absolutely love the guru! Best chicken madras I've ever eaten! Friendly staff and always get extra poppa Most of the time it's delivered early aswell.
Daisy . 2016-09-08
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I've ordered from here for the past 3 years, and can honestly say I have never had a bad experience. Madras flavourful and onion bhajis are fantastic. 10 out of 10.
e_baron76 . 2016-08-24
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Good food, but more than an hour late and not all items ordered were delivered.
Tim . 2016-08-20
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Curry nice but was late over 2 hours from order I had to call about it. When it came no drink again and missing popadoms which I paid for and delivery man said would come back with it and no one came!! Not happy
Catherine . 2016-08-20
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Delivery driver was rude to us about the fact he couldn't park, and told us we wouldn't be laughing when he got a £60 fine. Food was very bland and tasteless and seemed to have to same sauce no matter what we ordered.
Nicola . 2016-07-31
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They could not find my address despite me giving clear instructions. I ask the driver to wait while I got dressed he said he didn't have time for this. By the time I got outside he had gone I called him and was a bit rude for which I apologise but I am disabled and you couldnt wait while I tried to find you. Wouldn't recommend unless you have a giant neon sign with your door number on
Peter . 2016-07-31
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Always fresh, always delicious. Their biryani is always top notch.
Lillie . 2016-07-07
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Soy un cliente habitual, y en mi última orden había perdido desaparecidas, QUE HE PAGADO!! Así que cuando llamé hasta fin de nuevo les recordé esto y me dijeron que a veces sucede mate! Y él no puede hacer nada, mientras riendo! Y que la comida que he único que no vale la pena cocinar si él tiene que entregar ya que sólo tiene 1 conductor! Nunca un grosero conmigo de nuevo! penny
heathers100101 . 2016-07-06
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Pedí un plato con entrega para llevar a nuestra casa. La persona tomar mi pedido estaba hablando con alguien más en la India al mismo tiempo que ordenar mi comida, que fue una conversación muy confuso, cogió mi codigo postal y no decir que hubo una entrega de problema para nosotros. Que pedimos desde este restaurante muchas veces en el pasado con una entrega a nuestra casa y nunca he tenido un problema, pero esta vez el conductor era despotricando en nosotros por haber tenido que viajar demasiado lejos! Creo que debe haber perdimos como nuestra comida estaba helada. Pagamos casi 50 libras, que al registrarse los precios en el sitio web, descubrí que nos cobraron. Creo que el conductor elegido cargo extra para el coche yto! La cebolla bhajees parecían haber sido sobras de ayer recalentados, eran incomibles. El pollo Dhansak, que deberían ser razonablemente caliente, era tan escaso en el sabor que era como un chole con pollo! Por desgracia, creo que este, una vez buen restaurante, ha ido justo en el pan!
Beanhereandthere . 2016-07-05
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Another great dinner from the Guru
Kevin . 2016-06-27
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Lovely food great value Thankyou
Sharron . 2016-06-23
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- el hombre para llevar en el teléfono no estaba prestando atención cuando pedir, él era de hecho hablando con un compañero. Por lo tanto, me dieron un plato equivocado! Cuando fue entregado el hombre entrega fue muy grosera, diciendo que él tenía que viajar muy lejos y que era nuestra culpa. Entonces, él trató de no dar nuestro cambio debido a esto. También nos cobraron de más por nuestra orden! La comida estaba fría y muy soso, el único plato que sabía bien era el arroz! Aconsejaría no comer aquí, sin duda no nos!
A TripAdvisor Member . 2016-06-22
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Very tasty but the lamb was very gristly which was a shame :(
Ian . 2016-06-17
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Quick delivery, food quite bland
Gemma . 2016-06-05
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Excellent food & delivered on time piping hot, will defiantly use them again,thoroughly enjoyed the meal it was delicious.
Patricia . 2016-06-05
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We got a delivery and it arrived there was a drink missing the driver was getting in to his car and my wife called out to him to tell him that it wasn't there he told her he didn't care and drove away then she called the restaurant and told them and they said they ran out but they didn't think to call and tell us and to be honest I work in this industry and the food was pretty sub-par as well I would stay clear of this place !
crash147 . 2016-05-26
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A great meal, arrived nice and hot, will order again
Elizabeth . 2016-05-16
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Quality of food was great but cocked up order had to wait for a re deliver
Ian . 2016-04-25
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What a takeway we had tonight a quality food the lamb was really good quality the chicken shaslic beautifully grilled the rice fluffy overall all was good well done
Sampurna D . 2016-04-06
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My daughter birthday party was organised by guru express for out door catering it was about 50 people the food was very good service was high class what more I can say well done
Manju C . 2016-04-05
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I've had better. Arrived about 45 mins later than scheduled.
Ian . 2016-04-02
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I didn't receive the coca-cola and was then told I'm outside the delivery area and will be charged a delivery fee. This was not my problem as I simply ordered through JustEat.
Chloe . 2016-03-30
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Can i say anyone looking to order an indian should straight away go to guru express. The food is always piping hot and staff are lovely. Delivery is quick and the chefs are very talented. I have been living in hersham for 15 years and the food still taste great.
Akhebkwis . 2016-03-15
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Waited over an hour and a half, but it was peak time on a Saturday so not entirely unexpected. Food was good.
Andrew . 2016-03-12
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Great food quick service. I've order from here before and will again ! I live in the heart and the guy always tries to get to my door other delivery orders always make us go to the main entrance! Great service
John . 2016-03-05
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Order all our Indian takeaways from Guru Express - always good food, on time, and very reasonably priced.
Alasdair . 2016-02-26
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Lovely food. Took an hour to get delivered when app said 30 mins.
Simon . 2016-02-19
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Delivery was slightly late but that's no issue at all because the food was great. Thanks guys. Will be back
Dan . 2016-02-05
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Arrived on time and was very nice highly recommend
Ben . 2016-01-12
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Food consistently good. Delivery time awful, stated it had been delivered 30 mins before it was. No apology or regard given to long term regular customer. I won't order here again
Nick . 2016-01-02
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Quick delivery and in the words of borat the food "is niiiiicceeeee"
Nick . 2015-12-08
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Quicker than expected and good sized portions.
Andrew . 2015-11-22
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The food was very good as always, very prompt, great service. Thoroughly recommended!!
Graeme . 2015-11-12
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Very good food. Lamb sagg is beautiful.
Fran . 2015-10-21
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Ordered with the delivery time of 8:40 PM, so we went out to grab something to drink with the meal. Only to receive a text at 8:20 saying to call the restaurant that we;d ordered from. We called and was told that they had tried to deliver the food at 8:20 PM we said we would be home in 5 minutes, they said they had already left and they would bring the food back in half an hour. Eventually the food was delivered at 9 PM. Chips and rice were cold, poppadoms were soggy and the sauce was watery. Won't be ordering from here again, would suggest that they stuck to their delivery time, not 20 minutes before it's supposed to be delivered and not 20 minutes after it's supposed to be delivered.
Sean . 2015-10-09
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Food was ok but ruined by late delivery. 30mins late. Offered a "deal" next time but not sure there will be one.
Ankit . 2015-10-03
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We've been ordering the curries from here for the last few years because the quality is always exceptional, there is always plenty of perfectly cooked meat in the curries, the food is always hot and is delivered quickly. The popular dishes come in good sized containers, my only criticism would be that some of the more unusual dishes come in smaller containers and this isn't evident from the menu. The quality of the food and service is perfect though.
LaFolie1981 . 2015-10-03
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Had a chicken madras and a dhansak. Both were tasty with a good level of heat. Will definitely order again.
Ben . 2015-09-12
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Efficient friendly service, delivered quickly, nice and hot, lots of meat in the dishes, good portions, fantastic taste, by far the best around, consistently brilliant.
Gary . 2015-09-01
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Jalfrezi was fantastic, very flavoursome and hot! The Mrs had a korma which she wasn't too keen on, but tight on the lime pickle but all round great meal!
Matt . 2015-09-01
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Lovely food, nice and hot, delivery was brilliant and very friendly:) will def order again, thank you .
Colin . 2015-08-28
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The food tasted nice but the size portions were very small. Silver containers which normally contained starters had the main meals in it. Very disappointing.
John . 2015-08-05
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Lovely food, great service, good value. Very friendly delivery service. Will def order again 😃
Colin . 2015-08-02
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Great meal as always and very tasty and not too oily - first class as always
James . 2015-07-24
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512 Opinions
I live locally, walking distance in fact and I can guarantee you we will never be back. We stood at the front door at 17:30 for 10minutes without so much as a glance from staff. Blatantly ignored. There is clearly no manager in this restaurant as everyone just looked run off their feet, tables remained filthy. Eventually we were seated and then the service was provided without so much as a smile. Grumpy, uninterested waiting staff. ALL of them. The food was completely average. They clearly have a monopoly in the area in terms of a restaurant that caters to children and therefore feel no need to make an effort to make it a pleasant dining experience. My advice - avoid it at all costs. I will be off to Casa next time.
151 Opinions
Avoid. You’ll wait for hours and the pizza will be cold when it arrives. They also never pick up the phone.
446 Opinions
I went to pizza express Walton today. I ordered food with a brilliant waitress, then the dough balls arrived as a starter alongside water and a Coke Zero, when I ate the dough balls there was relatively large pieces of what looked like china inside one that I didn’t realize till I ate and swallowed some. I showed the waitress the part I spat out who said they’d get there manager, who came over and after seeing a chunk of china told me that I could have the portion of china infused dough balls for free (they were already free as a pizza express member) and charged me for the coke that I didn’t get a chance to drink. I have autism and therefore sensory issues so lost my appetite and couldn’t stomach lunch anymore and was met with begrudgement about cancelling the mains rather than the understanding I expected. This ruined my meal out and I was disappointed. I would be cautious of health and safety standards at this particular pizza express.