Pizza Express - Esher in Elmbridge

Quality Food , With friendly staff !

10/10 service, food and atmosphere. I’d highly recommend eating here!

Had a bad experience . Popped in for lunch My wife was served a margarita pizza that arrived cold we sent it back it was returned reheated therefore the base was really tough and very difficult to cut and digest. My pepperoni pizza was warm therefore cold before I finished it. When our pizzas arrived our starter plates were not cleared and we were not offered any condiments. It was a shame because it was my wife's birthday. We have always had good meals at pizza Express so was surprised by the service and substandard pizza . Very disappointed.

Food was amazing the service was brilliant. Food came fresh within minutes after ordering. Waiters are very friendly definitely coming again!!

always helpful and great deals on the app, staff helpful and food always great. chefs been the same and always working. they seem never to have a day off

Great meal, staff always attentive

The place is comfortable and pleasant, as is its staff, but the food leaves a lot to be desired. Two chicken parmesan with pasta and a pizza, the pizza is very small for the price and the dough seems to have no fermentation, it was like a supermarket Mexican tortilla with a little cheese on top and few ingredients. By changing the measurement and the mass they could gain a lot in quality for such a cheap product. Italian food is simple, and is based on love and good products, which can easily be improved, but we were very disappointed with our dinner.

I request the food by Deliveroo and I received a burned food and missing dessert. I didn’t receive any refund from the Deliveroo and when I call pizza express nothing could be done about it. It’s was a horrible experience. First and last time I ever order from Pizza Express

Great atmosphere and service is quick and amazing.

Lovely staff very accommodating and good was delicious ! Thank u :)

Love this pizza express!! Always lovely food and friendly staff. Delicious cocktails, too!

Absolutely great, just want give a special mention to Paul who was extremely helpful on the phone. Thank you for saving our night!

I ordered at 18:49, Estimated time kept changing, I had waited until 21:00, at which point eta changed to 21:30, so I went home (I was at work). I had called the restaurant at 19:27, they said food was ready, and waiting for it to be picked up. I can see that some one attempted delivery at 22:00, which is over 4 hours late. I’m sure you can understand, I’m expecting a full refund

Delicious food as usual and super quick service! Paul was a super friendly server!

great service and delicious food! paul was amazing!

Great service, nice atmosphere and staff very friendly. Food great as always :)

We went in & sat down at a table it took them about half an hour to serve us & we were waiting for hour for our food , saw a couple of waters talking to each other , when it was busy like they didn't care , half the of the tables in there won't even clean

I recently dined at Pizza Express and was extremely disappointed. The food was utterly tasteless, and I felt like I was eating overpriced frozen pasta rather than a freshly prepared meal. The lack of flavor and creativity in the dishes was shocking, especially given the prices they charge. I left the restaurant feeling dissatisfied and unhappy with my experience. Unfortunately, I will not be returning and cannot recommend this place to anyone looking for a good meal. Save your money and look elsewhere!

Great atmosphere with friendly, quick service. Food was perfect. Couldn’t ask more for my mid week treat

Lovely pizza express. A staple of the esher high street.

The staff were extremely attentive at making sure your meal was the best it could be.

I had a great experience at Pizza Express. The staff were friendly, and my American Hot pizza was spot on—crispy crust, just the right spice, and generous toppings. The dough balls were a perfect starter. Quick service and a satisfying meal. I'll be back.

Pizza was great, service was just as good

Pizza Express exceeded all expectations! The service was outstanding—warm, friendly, and attentive. The pizza was simply delicious, with a perfect crust and fresh, flavorful toppings. Even the sides and desserts were excellent. If you're after a fantastic pizza experience, look no further. Highly recommend!

My experience was a fabulous incredible impeccable service the waiters were very kind helping and funny helping me with brightening my day

Brilliant service manager helped us with our needs.

I just love this place, service and food are always really good. It doesn’t matter how busy they are, the service is never compromised. Highly recommend 😊

Very good place doubles 10/10 super clean and good customer service would defo recommend

We came for Sunday lunch, the place was nearly empty, yet it took 55 minutes to get two pizzas. Atrocious service and we won’t be back

Great lunchtime meal here on Saturday. We enjoyed dough balls, pizza and dessert. The service was very good. Highly recommend.

Staff are lovely and food was good.

Very good, staff are so friendly

Of all the Pizza Express restaurants in Elmbridge, Esher is my favourite. They consistently provide excellent, friendly service and the chefs are amazing. They are genuinely happy to serve you and always make you feel welcome. Thanks Pizza Express Esher - we appreciate you all and look forward to seeing you soon 🔜 ✨

Enjoyed a lovely afternoon here with a two families. The manager and waiting staff were very friendly and welcoming. Food great, as always. Kids loved it. Biscoff desert was well worth a try! :)

You can't really go wrong with pizza express. Their food never disappoints, plus the offers and rewards always feel like a win win.

Fantastic food and service, hard-working team

The restaurant was very clean and the staff extremely friendly and helpful. The food was excellent

Lovely restaurant with excellent service and delicious food. One of our regulars now!

It was an hour late. Not happy.

Really nice pizza place in Esher !

Quiet and friendly environment in the week.

Dont spend your money on the lasagna! It was only tomato sauce, 2 sheets of lasagna and bechamel on top... didnt even feel the mince beef... really bad sadly. Apart from that, staff were really professional and frindly and a nice atmosphere. I will come back BUT i will get pizza.......

Lovely food, staff very attentive and happy

Food ace, and Service impeccable. To top it all off Chef’s 20th anniversary tomorrow and his food is still as great as it was. Well done Chef and I really hope the CEO of express comes down and has a pizza with you. Well done and keep it up

The Esher branch is quite loud due to the layout, but the pizza is always decent and the service prompt. If you've ever been to a pizza express before, you'll get what you expect. The kids love it!

Paul was fabulous in dealing with our orders mishap, an absolute legend

Pizza Express is typically a safe option but this time it just fell short. Pizzas were ok (not great) but the service was poor (got the bill wrong twice….both times in their favour….mmm). Also the cost now is just getting too high for what is fairly simple food. Sadly many better options in the area for pizzas…..

Im not happy at all with how it came the food came all over the place not even on the pizza. The pizza also looked like it’s been rushed and there was missing things off the pizza I’m not happy as last time I ordered from here it came an hour after I ordered it it told me it would take 20 mins

Service was a little slow and the food wasn't as tasty as it usually is. There wasn't many staff on shift and seemed panicked between clearing tables and serving customers, which is a shame as we usually really love it

Very pricey for what you get, especially the starters. Lovely flavours on the pizza, however 😋

Came lastnight for the valentines meal. I arrived 15 minutes early but when arriving I did say sorry I am early and the front of house waitress replied by saying I can see that not that I can turn you away is it because your here which was rude!!!!! The waiter was nice blonde gentleman however seemed new and no one came to take our drinks order for 20 minutes so we were just sitting there. Service was poor waited a very long time for plates to be taken and to be asked if we wanted a drink. Asked for a pot of sauce with my meal which came towards the end of the meal which was pointless. As it’s an open planned kitchen, the lady chief was eating and did not her wash her hands which is disgusting! Overall it was terrible experience seen as the restaurant was not busy at all. Wouldn’t return

After a fab afternoon at Esher Jump-In the kids wanted to eat at Pizza Express. We normally go to Walton but as we were in Esher decided to visit that branch. Big Mistake. Huge. We were a group of 2 adults and 6 kids. The first thing that was said to us after asking for a table was - “well you should have booked” “next time book”. This was said by the tall blonde lady who was the branch manager. This was at 5:45pm on a Tuesday - there were 2 tables with customers. The restaurant was dead considering this was during half term. Our order was taken by a male waiter- who didn’t seem to be too happy. Food was fine. Walton branch is much better. The dessert was ordered for the kids after they had their meal and was brought out by the same waiter. He dashed the spoons on the table for the kids to help themselves. Absolutely disgusting behaviour. We asked for the bill and on realising that we didn’t pay any service charge, the same male waiter also dashed the bill on the table. This was by far the rudest and most appalling behaviour I have come across. No consideration for the fact that we were there with kids. Both staff members had miserable faces and not once did they smile or have banter. Worst customer service. I would never visit this branch ever again. I just hope that these staff members realise that they work in hospitality for which customer service is key! Do not waste your time and money going into this branch. Visit Walton instead!!

absolute joke, i had to pick up the food. inept service and communication throughout.

Consistently good over the years and yet still exciting. That's a hard act to pull off!

As a black person, I always heard that Italians are racist terrible people which I didn’t want to Beli but this place has further proven that to me. The first thing I heard when I got there is shouting from a mid age munter who shouted “YES” and while I was seated somewhere I saw how she delightful and welcoming with the other customers who are mainly white. The food itself doesn’t worth the money as I ordered Fiorentena pizza which was £15 and a can of lemonade for £4. Don’t recommend it at all. The pizza has barely got a cheese on it with around 5 pieces of olives and the can of lemonade can be bought from the corner shop for around 30p. Nice decor though.

Whoever was filling up the takeaway pots of garlic butter at pizza express esher on 4th Jan 2024 at 7.30. Shame on you. Couldn’t be less stingy if u tried.

Service was good but the pizza I had wasn't great but the others enjoyed their food.

Staff are really friendly and helpful. Food was delicious as always.

Food was freezing. Have ordered from here before and usually great but that’s 2 days running had cold food from just eat. Wont be ordering again from here.

Evening out with friends. Waiter brought the wrong wine, after tasting realised it was incorrect, told waiter and he said oh thought you asked for ,,, Went to get correct wine, came back saying they had run out, picked another wine. Few other issues but food ok When bill came the original wine plus the replacement was on there. If he thought I asked for a different wine why was it on bill at the top. Were they trying to palm it off

Fabulous food and great attentive service from Jean-Claude the French guy. Will come back soon Thank you David

My food arrived 2 hrs after it was ordered. It appeared that the restaurant only began preparing the food after I indicated that it was already late.

Delivery time needs somevwork. What's going on?

Fantastic from just eat however pizza express gave me the wrong pizza with the correct receipt on it

Amazing time. Always friendly and helpful staff. Great food aswell!

We came in and we’re served by Mo. Had some issues with what was available but he made everything easy for us and was very friendly, great service . The food was very good as well. Staff and food a lot better than the other Pizza Express’ in the area.

Love Pizza Express. Esher branch has a good vibe. Plenty of space

First time in Esher and getting a delicious pizza here was a great way to spend the evening! Lovely food and we had a really nice guy called Mo serve us. I definitely recommend this restaurant and hope you have a friendly waiter like Mo serve you!

Booked in advance to avoid disappointment. Wasn't necessary as was empty on a Tuesday lunchtime. We where hungry after a morning of veg and strawberry picking at garsons farm. We had starters which where devoured completely. 🐽🤣. We all had pizza 🍕 😋 also scoffed with enthusiasm 😋. Lots of refreshing soft drinks. All done and dusted within an hour. Bish bash bosh. 🥳. We where looked after very well by the staff, and everything arrived at our table promptly. 😀 very nice lunchtime experience with my daughter and her sons. ❤️ 🥳🥸🥳🍕🥗🥤

Food was really delicious, esp pizzas. We tried 3 different kinds of pizzas and some pastas, all were really good. The best was the beef pizza.

Great atmosphere music fast delivery

Very good service and good food

Lasagne Classico was excellent. Very tasty. Pizza also good. Would pick a thicker crust next time. The this crust was too this for me.

I do like the pizza and staff are friendly. BUT I always want to leave as soon as I finish, something about decor and seats. I'm guessing that is the express.

Pizza bardzo dobra ale mini bułeczki z masełkiem rewelacyjne i sałatka POLECA !!!

I highly recommend this place, food is very good, waiting time satisfying and very nice and friendly service! Good job 👍😊

bardzo miłe miejsce jedzenie dobre i szybka obsługa jestem pozytywny do Waszej pizzerii

Very good. Can always get a good pizza at PE

Good food but not as atmospheric as some other venues.

I went to pizza express today and was served by a lady called Jazz. Incredibly happy with the care and attention i received. Nothing was to much trouble. I love pizza express i have there app and have made my way to Gold status meaning i get great deals. The food is incredible i get romana hot which is thinner and crispier. I am never disappointed by pizza express the food is great and by far the best pizza locally.

The service is always hit and miss here but the pizzas are excellent quality. Luck of the draw who serves you - sometimes super friendly and others like they’re doing you a favour. I’d still rate the place five stars because the food is excellent and the good staff shouldn’t be dragged down by the staff that couldn’t care less. Chop the bad staff and this place would be brilliant.

We had a lovely meal here and the temporary manager Farook was so friendly and helpful, we had a long chat with him. The meal was lovely as always!!

We stopped by for dinner. We shared the honey chilli doughballs and each ordered a pizza - bbq burnt ends and the funghi pizza. The Funghi pizza was delicious, burnt ends less so. Honey chilli dough balls were tasty, I would order those two vegetarian options again.

Our server was knowledgeable., helpful and chatty.she made our dinning experience very pleasant . The pasta was a little over cooked and the zuchinni soggy. Bu t it was hot with plenty of sauce. Left out capers and added prawns. Very clean resturant and loo.

Absolutely shocking service. Order pizza express for my 2 kids. Items missing from the order. Neither just eat contactable nor Pizza express. Shocking !!! Delivery driver said NOT MY PROBLEM , CALL JUST EAT - appalling !!!!

My main issue with Pizza Express is that it is such poor value for money. The pizzas are not particularly good quality, and small portions, yet the prices are double competitors that make much better pizza such as Franco Mancas. At this restaurant our server was the most miserable waiter, never smiled at all, and was not friendly in any way.

Food came out fast, looked as described and as expected. Nothing more nothing less.Good value for money

Food was 5 ⭐️⭐️⭐️⭐️⭐️ Service by Mo & the team was absolutely 1st class, 5 ⭐️⭐️⭐️⭐️⭐️ Best pizza express I’ve had the pleasure of eating in. Highly recommended Thank you

Customer Service was Tremendous! However I was concerned when a Man Wearing a Black Suit Arrived, with his Family. He looked very Shifty. He had to dash to the toilet. (I was concerned about his Bowels) He then returned looking sweaty, and flustered. His Daughter Seemed to be Concerned. Staff were very Attentive to his needs. Polite, and Courteous. So in Summary, I'd like to amend my review to 5 Star.

The food was pretty much the same as most other branches but it just took sooooo looooooooooong for food to arrive. 50 minutes for mains to appear.

Great menu. Great service! And great pizza!

I rang ahead and spoke with a lady, I think it was Liz, expressed that I would order through a delivery company but wanted bbq base. She kept an eye out for my order and made it happen! Someone with common sense is the best employee a big chain can get. Thank you and also very tasty as per usual

Food took a while to come bad burnt doughballs. Took ages to serve us and take our order and then double that time to give us the bill.

Always good at pizza express in Esher

Such a helpful friendly waitress who really helped put the kids at ease, table of 8 so plenty of demands met with a smile and prompt service. Food was delicious. My Pollo Ad Astra pizza was perfect tasty and just enough spice. American Hot is a firm favourite too. My son loved his Dynamite Dough Balls. My calamari was perfectly done too. Sticky toffee cake was generous and cheesecake was absolutely delicious. What's not to like! Especially as my dear brother picked up the bill :-)

Really good with kids - great value menu and colouring too. Pizza was decent, service was good.

Ordered a pizza for sit in in Boxing Day, it was burned round the outside, when we mentioned it the young waiter said he would have a word with the chef, but we didn’t get any further response, and no money was deducted from the bill.

lovely food but terrible service from our waiter. he was very rude straight from the beginning. shouted at us for asking about a discount and he was unpleasant for no reason.

Very disappointed with the male server today not only was he rude from the start but he also had a go at me and my friend when we asked about student discount code. It’s a shame as the food was great and we’ve gone there before with no issues.

Not much open on a bank holiday. So got takeaway from here. Staff seemed disinterested and unorganised. Food was not great. Totally regretting not getting a frozen meal at the convenience store instead. £27 for an average pizza and a terrible lasagne. Do not recommend.