Gails Cobham in Elmbridge - Phone Number, Reservations, Reviews

So glad that Gail’s has come to Cobham. Popped in for a tea and treat for my 6yr old. Tasty treats and very professional and friendly service from Rachel and the team. Excellent service.

Rachel, Grace & Felicity amongst other staff I encounter are always happy & friendly when I pop in. Coffee is great & the sweet treats are always a winner!

Gail’s have got their amazing Xmas buns in. They are delicious !Lovely with a coffee! Definitely recommended!

What a ridiculously arrogant and complacent little chain this has become. Scones on display… cream in the fridge but no afternoon tea for us as ‘we have no jam’. But but but there was jam for sale standing right in front of us on the counter. I asked the poor embarrassed girl to check again with the manager if this could possibly be true … she came back and said no. We can’t use the jam for jam! Presumably what they actually meant was ‘no we can’t use the expensive rip-off jam and we have run out of the cheap wholesale stuff’. Well Gails… remember the old adage ‘it cost less to keep a customer than to find a new one’. You are going to have to dig into the profits from your jam to find someone to replace me. Bad inefficient managers saying ‘no’ to customers when it is them that are entirely at fault for supply issues - is the type of behaviour that marks out an exciting thrusting new business venture from just another tired greedy old chain. There are lots of lovely independent coffee shops around here… go to any of them!

I'm longing to buy more of the lovely baked goods from this store yet each time I go on a decently warm, sunny day, I'm confronted by an awful view of flies landing on anything they happen to fancy. Despite mails to the Group and complaints to store staff, nothing is being done. The blue light wall unit is obviously useless. Avoid like the plague!

The young lady behind the counter seemed very unhappy in her job and barely said a word to me, not hello, no thank you. The only words she used were”yep, 12 pounds” puts me off visiting again.

Charged me for 2 breakfasts, menu was very bare not much choice very expensive would not recommend!!

Food and coffee is ok, but nothing exceptional. The staff are pleasant enough, but maybe too young to have any idea of how to be professional, and seemingly nobody teaching them any better. Perfectly good for a quick coffee, but nothing exceptional, and prices on the high side.

Gails Bakery is located in the centre of Cobham. You can order on line or go in for a takeaway. Excellent bread and pastries. We enjoyed what is known as Sicily famous Street food namely Panelle and a Pistachio and raspberry bun both of which were delicious albeit a tad pricey. Good service and very clean

Gails ls located in the centre of Cobham. lovely hoy coffee. I can recommend the English Muffins and Potato and Rosemary Sourdough. Also the Apricot and Lavender leaf am which is very different and tasty, The Staff are welcoming and helpful. Takeaway and I believe you can order online