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3.5

Based on 1.153 opinions finded in 3 websites

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Nº 327 in 421 in Elmbridge

Nº 39 of 54 British in Elmbridge

CUSTOMERS TALK ABOUT DISHES WITH..puddingcheeseoldcookedroaststeakroastsgarlicfishladycoffeeroundmusteggsporkmeatchickenpie

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The staff and atmosphere were brilliant, I ordered a mixed grill and I thoroughly enjoyed it. Matt and Ben were lovely and ill definitely come again! *Update* Well tonight was hard for me (the 19th) as tomorrow is the (20th). The 20th is 18 months since I lost my wife. Dave, Mat, Ben and Tracy (all staff) thank you for being normal, it means everything. To Tom? Dude you are friends with friends of my daughter, thank you for being yourself, it means more than you know. Finally to the two people dancing ( I bought you a drink if that helps jog your memory), thank you so much, as your normal smashed my normal and helped me more than you will ever know. To bring all of this into context, I lost my wife 18 months ago, your normality, sense of fun, and kindness helped me more than you will ever know. Love to you all ❤️

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Marc Shaw . 2024-10-20

MORE AT Google

Daniel was really helpful and great guy that looked after us very well. The food was first class and the prices Very realistic Fred Finn world's most traveled person Guinness World Records 718 flights in Concorde 15 million miles

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Fred Finn . 2024-10-20

MORE AT Google

Haven’t been here for a while but service was excellent and perfect Sat afternoon vibes!

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Claire Graham . 2024-10-12

MORE AT Google

Really great service from Tracy and Ana. Nice pub fare, nothing too fancy, but hearty and tasty. Good selection of drinks in bottles and on tap - could do with a few more ales maybe?

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Owain Shave . 2024-10-09

MORE AT Google

I'm a long-standing regular of the Ashley and am proud to have been barred 20-odd years ago for correcting the chef's spelling on the blackboard. Anyway, these days I'm allowed in. It's by the train station so gets a lot of passing traffic but also a strong bunch of regulars. Sunday nights are quiet but there's a great quiz. Another quiz on Thursdays, generally very busy. Good selection of drinks and food. Only loses a mark for manky lavs. Edit: still manky lavs. No evidence of effort to de-mank the lavs.

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chris ritchie . 2024-10-07

MORE AT Google

Had my mums 80th party the food was great the staff was fantastic and in particular Tracy was exceptional will definitely return

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Steve Bell . 2024-10-06

MORE AT Google

Wonderful service from Tracey & all the staff, went above & beyond! Food was great & good value for money! We stayed at the Travelodge next door for 2 nights & so easy to pop in to the pub for drinks and a hot meal. Thanks to all the team.

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stuckinthemudb . 2024-10-06

MORE AT TripAdvisor

Nice pub (Ember Inn) with friendly staff. The outside could do with a splash of paint, but the inside is in good nick and provides a comfortable environment. There are steps to the front entrance, but I think a wheelchair could get in the side entrance through the little beer garden if they wanted to. The Posh Fish & Chips was a lovely meal - VERY filling. The Guinness was excellent as was the London Pride.

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The Whisperer . 2024-10-06

MORE AT Google

Tracey is amazing, so friendly, so funny and great service 🩷

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Sally O'Regan . 2024-10-05

MORE AT Google

Tracey served us and was very friendly and efficient. The food and service was lovely. Thank you.

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Denise Scannella . 2024-10-04

MORE AT Google

Lovely pub with friendly staff. The food is great value also

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Biba Miles . 2024-10-04

MORE AT Google

Great time at the quiz night! Brilliant service, good food and drink! Plus some epic dancing from Ben 🕺 we'll be back! Thanks

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Emma G . 2024-10-03

MORE AT TripAdvisor

Great food at affordable prices with great services

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David Rodríguez . 2024-10-02

MORE AT Google

Great atmosphere and excellent staff and the price is very reasonable

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Amanda Mepham . 2024-09-27

MORE AT Google

Such a wonderful atmosphere here, the food was great as well as the drinks/beer choices. Dave was absolutely wonderful and attentive, nothing was too much for him to handle. I would definitely recommend this place, reasonably priced and great portion sizes! Looking forward to going again!!

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362TFE . 2024-09-19

MORE AT TripAdvisor

I walked in to the pub and was greeted very friendly by tracey and the services was with a smile the whole time and she made sure i had sauces and cultery amd napkins and made sure the food was all okay I would come back again

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Daniel . 2024-09-13

MORE AT Google

Came for a family meal with our quiz winnings throughout the year. Amazing service from Amy, James and the team! Definitely recommend as a family friendly pub!

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Charlotte . 2024-09-03

MORE AT Google

Spacious pub and very comfortable. Beer quality was good as was the food. A good resource so close to the station.

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Wade Brice . 2024-09-02

MORE AT Google

Had a lovely lunch was served by tracy who was very welcoming and friendly

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Jay Mason . 2024-08-30

MORE AT Google

Tracy was so lovely and helpful from the start. She went above and beyond with the service and would return happily again.

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Catherine Wollaston . 2024-08-30

MORE AT Google

Great staff. Welcoming. Efficient. Helpful. Especially recommend Tracey (Supervisor) and Dave (Manager). Nothing too much trouble.

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Joanna Ewing . 2024-08-30

MORE AT Google

Nice place ... under rated ... give it a go. Food was good when we came and veg / salads fresh.

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Stu Thomas . 2024-08-27

MORE AT Google

Friendly helpful staff,very pleasant.

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Christopher Roberts . 2024-08-26

MORE AT Google

I want to compliment a member of staff. Anna Anna , has been the for a while now She is always smiling, goes out of her way to help customers . A great assist to the pub .

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Sallybenn . 2024-08-23

MORE AT TripAdvisor

Prompt service. Affordable excellent food, promptly served. Tend to run out of roasts early on Sundays. Courteous staff. Nice atmosphere..recommend. UPDATE: Jan 2022. Revisited regularly (when Covid rules allowed) over last 2 years. Remains excellent as above...lovely staff,promptly served excellent food and drink. Good value . Even had one type of Sunday roast still available at 4pm! (Improvement indeed!)..Remains our favourite go-to place to eat. FURTHER UPDATE JULY 2023 Still excellent and wonderful value for money. If you install Ember Inns APP you get points every time you spend £10 and eventually free drink/money off rewards etc. Ukrainian waitress ANNA is a star...efficient, smiley, nothing too much trouble. Food lovely, generous, hot and promptly served! Value for money. Recommend. Update June24 Having been in doldrums for some months with different manager and chef problems, this place is picking up again, but the new menu is really disappointing as they've done away with Sunday roasts (a huge mistake) the only roast available is chicken. Desert Eton Mess continues to disappoint with no or very little fruit or berries as advertised. Sea bream was beautifully cooked and presented. New type of coffee is really not nice. Why they try to fix that which isn't broken is beyond me and I don't think much of their attempts to 'modernise' the menu. Compared to other establishments,this place still offers good value for money...the old manager has now returned and thank heaven the legendary Anna is still there.

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Gaynor Littlewood . 2024-08-20

MORE AT Google

Dave and the team, lovely friendly service

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Ruth Sarcevic . 2024-08-17

MORE AT Google

Hannah was very polite and suggested the mixed grill which was lovely.

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Stu Jones . 2024-08-08

MORE AT Google

Had a lovely meal here, just 2 of us. Our waitress Tracey was the perfect amount of attentiveness, second time we’ve been and had a great meal. Great prices, friendly atmosphere. Will be back again

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Tanya Willox . 2024-08-06

MORE AT Google

Tracey was amazing from the moment I placed the order to the service at the table food was hot and delicious I’m from a pub catering background and I could fault the 3 course meal. We were on a works stay and I’m so glad we decided to eat at the Ashley Park pub they should really praise Tracy for her customer service and attitude. Will be back to eat here again when next passing.

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Keri Ellaway . 2024-08-06

MORE AT Google

Absolutely great pub! The food was great and Tracey and Hannah were fantastic hosts made me feel like a local!

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Richard Bamford . 2024-08-05

MORE AT Google

Tracey & Hannah have been absolutely brilliant, so so helpful. The food was amazing, tasty, well presented and a quick turnaround. I am here for another two evenings & I’m looking forward to tomorrow meal already. Thank you.

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Steve Lacey . 2024-08-05

MORE AT Google

Great place atomsphere made very welcomed as we walked in. Can't thank enough the amazing deputy Manager i think her names Jane. She moved outside chairs so my mum could park up her mobility scooter along the side by the back door. She was so helpful nothing was to much trouble. Compliments to the manager who's also the chef all 3 courses were delicious we all enjoyed our food. I wanted the battered Hallomi that wasn't on the evening menu and he was only to happy to make it for me it was delicious. The bar team are lovely. We had such a nice relaxing evening thankyou. Will definitely be back 5 stars from us 😃

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Kimberley H . 2024-08-01

MORE AT TripAdvisor

Tracy was 5 star as she was helpful, polite and friendly. It was our first visit and stay. Would willing return. Thank you Tracy.

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Steve Duwensee . 2024-07-31

MORE AT Google

Excellent place, staff super friendly and helpful, good really good, we had a large selection of starters between 4 of us, ample food and really tasty.

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Denise Rodgie . 2024-07-31

MORE AT Google

Nice chilled atmosphere, good food and staff are very friendly

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Dan Batten . 2024-07-31

MORE AT Google

I have never been served such a dreadful meal. I ordered medium/rare rump steak & chips, mushroom, tomato & peas. The steak that came was sirloin & cooked to black I sent it back & after half hour I chased it up. It came with the same chips etc., as before the mushroom looked like a piece of coal the chips were warm & the steak was tough & not much different to the 1st offering. They did compensate me with 2 free drinks but I couldn't eat the inedible food. Norman

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norman hayward . 2024-07-28

MORE AT Google

Super friendly staff. Would highly recommend

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Belinda Bowman . 2024-07-26

MORE AT Google

The Ashley is a lovely place to visit for lunch, dinner or just to hang out with your friends. It has a lovely atmosphere and the staff are friendly. The food is great, sometimes they had got a few things wrong or it took longer than expected, but it was always corrected quickly and was fresh. My only real problem with the place is the state of the gents toilets. For months there have been wet floor signs around the urinals, there is always a nasty smell, it's rancid, you would think with such an "up market" place their loo's will be better than this. Even a weatherspoons has better kept toilets than this place and you would expect them to be horrible. But all in all you don't spend your time in the loo's but thought I mention it here as it seems they might end up doing something about it, as every time I mentioned it to the staff they just said "Sorry".

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Eddie . 2024-07-26

MORE AT Google

Food really great .polite helpful staff .our server tracey was brill really helped us .alwayps there to help .prices reasonable.clean tidy David pub landlord Alex hannah Jacob matt kayleigh.anna

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Alan Standing . 2024-07-24

MORE AT Google

Came in for a drink this afternoon, the bartender Hannah was amazing, super friendly and a great asset to your team.

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Shenay WAlker . 2024-07-24

MORE AT Google

I had a great time at this pub. Great atmosphere

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Mike Llitoris . 2024-07-24

MORE AT Google

Popped in for a drink today. The bartender Hannah was busy but very attentive. Will be making a return trip soon

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rora-joanne Baxter . 2024-07-24

MORE AT Google

Tracey bar staff and Ben the chef thank you so much you where so accommodating when ordering food for my daughter who has AFRID, ASC, and ADHD. Thank you so much, it's highly appreciated.

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Amanda Birch . 2024-07-24

MORE AT Google

Ashley Park is such a cozy place. I pop in for a drink the other day . Location is good staff IS perfect especially Waitress Anna . Highly recommend this place.

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Сергей Борковский . 2024-07-23

MORE AT Google

Visited your pub recently with family. very good service, delicious food. special thanks to the waiter Anna for the quick service, care and good conversation.

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Slava H . 2024-07-22

MORE AT Google

Please do not have a roast dinner here. Expensive for the fact that it’s all dry and hard to swallow and the staff are rude. No one is here on a Sunday for a reason.

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Megan Maddocks . 2024-07-21

MORE AT Google

I was here during the day, Hannah and Tracey always had a smile on their face and were always freindly. Absolutely recommend this place, came for work stayed at the travelodge and the food was excellent

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chris derbyshire . 2024-07-16

MORE AT Google

New menu and not impressed. Very limited selection of starters. The meat in the shepherd pie is gristley and not particularly pleasant - steamed greens, very mushy. Hunters chicken schnitzel is literally an overcooked schnitzel with barbecue sauce tipped on top. Nothing at all like a hunters chicken. Overall the food is very disappointing. The only saving grace was the staff - they were lovely. Tracey was our waitress - very pleasant and nice to deal with, otherwise rating would be a 1

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Beentravelling . 2024-07-12

MORE AT TripAdvisor

The new menu is rather odd. The Hunters chicken should be left traditional not a schnitzel. However, the staff more than make up for it. The bar staff were great and a special mention to Tracy our waitress. Couldn't do enough for us and seeing her buzzing around the pub she works very hard to make sure everyone is looked after and happy.

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Richard Kiernan . 2024-07-10

MORE AT Google

Nice friendly pub with great service and food

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Ashley Phipps . 2024-07-10

MORE AT Google

I recently visited the Ashley Park Pub and had a great experience. The atmosphere was friendly and relaxing. Tracey, who served me, was wonderful. She was friendly, attentive, and made sure everything was perfect. I highly recommend the Ashley Park Pub

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Amy Bridges . 2024-07-10

MORE AT Google

I would give the establishment 0 stars but for the staff I would give them 5 stars. We booked for the family to have a meal on Sunday evening, the food took an unacceptable long time to arrive. The pub was full but clearly short staffed. Only 2 people to serve at the bar AND the food and one other guy who works in the kitchen was helping them. They were really pleasant and doing their best but were struggling. Ember Inns, get them more staff!

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Jen N . 2024-07-10

MORE AT Google

Lovely service by Matt and Hannah! Will come again soon.

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Gareth Williams . 2024-07-07

MORE AT Google

Seriously they need new management. Turn up on on a quiet Sunday and practically every food option out of stock. Rude staff don’t bother coming here if you want actual food.

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Andrew . 2024-07-07

MORE AT TripAdvisor

Great value for money brilliant food, just what we needed on Saturday after being in London all day, off the train, straight into the ashley park hotel for a much needed cooked meal, highly recommend great staff friendly service 😀

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Lesley Tugwell . 2024-07-01

MORE AT Google

Amazing place, food is so tasty and value for money. Service is fab, thanks to Tracy and Hannah :-) best thing about this place....so dog friendly. Highly recomend, thank you

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Hev HDB . 2024-06-30

MORE AT Google

Great service from hannah and tracey.

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Sarah Roberts . 2024-06-30

MORE AT Google

Tracey provided excellent service, was very friendly and when they did not have hallumi she offered me an alternative, we had a lovely evening

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Lizzie Brett . 2024-06-28

MORE AT Google

Lovely lady named Tracy looked after us

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Susan Brown . 2024-06-28

MORE AT Google

Staff was lovely, food was delicious

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John Kelleher . 2024-06-27

MORE AT Google

Hannah, Anna, Tracy gorgeous company

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Dylan Arthur . 2024-06-24

MORE AT Google

Anna Hannah and Tracey, absolutely lovely ladies, very welcoming would highly recommend this place. Think they need a pay rise!!

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Macauley Harris . 2024-06-24

MORE AT Google

Great service from Hannah from Darwin

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Jack Brooks . 2024-06-23

MORE AT Google

Nice clean pub. We ordered food and my husbands came out, pie and mash He ate his and I was still waiting for mine. I had ordered nachos with a side order of garlic bread for us to share. We waited, it did not arrive, so my husband went to the bar and asked where it was and that he would have liked to have eaten at the same time as his wife. A young lady came to me and apologised and refunded my meal, which I would then receive free of charge. I then orders portion of cheesy chips for my husband so that he had something to pick at while I was eating. These did not arrive at all. So I went to the bar and cancelled the order. We were staying in the travel lodge as it was our wedding anniversary (cheap day out !!) we had been to Sandown for the day with Coral book makers on a hospitality day, so it was just something to eat to finish off the day. What I will say is when the food arrived it was nice. The service let them down and it was not busy. For convenience to the races I would go again and hope to have a better experience.

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Julie Patricia B . 2024-06-19

MORE AT TripAdvisor

Food was missing from breakfast no mushrooms. Asked without egg and still had it in the burger.

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Hannah Avery . 2024-06-16

MORE AT Google

We tried to arrived on Sunday night and most food was off the menu, food was ok, but steak wasn’t the best. Tracey who served us was a superstar though, she did everything within her power to solve the issue and make sure we had a fabulous night. We all agreed she is a treasure and the pub is very lucky to have her working for them

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Fiona Womack . 2024-06-09

MORE AT Google

Tracy did a wonderful job looking after us

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David Gudgin . 2024-06-07

MORE AT Google

Tracy looked after us super well and the food was great

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Fiona Hiscocks . 2024-06-05

MORE AT Google

Lovely pub, lovely food, lovely place. Thanks Tracey for great service.

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Ben Bury . 2024-06-05

MORE AT Google

Tracey was fantastic! We were a party of 16 and the Chef was being awkward because it was only him, but all got sorted and we really enjoyed our breakfast!

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The Wilshaw Squad . 2024-06-02

MORE AT Google

Came in on Friday for drinks with the girls. Had heard good things but wanted to make sure it lived up to the hype; and boy was it worth it! Got served by what I assume was the manager (Scottish lad) who had us in fits of giggles the whole time! Heard he just got a new dog which was so cute! Will defo return 5/5!

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Evie Schembri . 2024-06-02

MORE AT Google

Great pub great food great staff. Big thank you to Tracy. Always makes you feel welcome and looked after.

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Daniel florey . 2024-05-26

MORE AT Google

Overall the Ashley is great value for money and my son and I will visit now and then as a treat. Over the years it has been one of our favourites places to go. However, on our last visit we discovered since recent menu changes, if you order from the daytime fixed menu the portion sizes are smaller than that of the evening fixed menu and the difference is noticeable! Also, if you order some items on the menu you end up paying extra even if they are part of the fixed offering. The kids menu is reasonable but is really only suitable for up to 10 year olds at a push. Overall the service is great and Tracey ( a new edition to the team) made sure that the service was on point especially when the order came and portion sizes were not up to scratch. The food was cooked to perfection (for us) and tasted great. The atmosphere as always was good and with children and dogs both welcome and being opposite the train station, it is ideal if you want to stop off on the way back from your travels. However, the outside area is paved and not very big but it is there! Overall, well worth a visit if you are in the area and have never been before.

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Terri Brookes . 2024-05-22

MORE AT Google

I'm a turist, came with my mum!!

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Sebastian Ruiz Bartilson . 2024-05-16

MORE AT Google

I met Tracey at Ashley park and I really appreciated her service!

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tara simms . 2024-05-15

MORE AT Google

A very pleasant experience the food was spot on especially the desserts. We were served by Tracey and Hannah who were excellent, thank you ladies

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Suu Zee . 2024-05-15

MORE AT Google

Lovely service from Tracy, will definitely be coming back!

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Jack . 2024-05-14

MORE AT Google

Lovely atmosphere and friendly staff. Great to have David back.

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TRACY PERRY . 2024-05-12

MORE AT Google

The food was great, the service was amazing and they were absolutely the most accommodating business/people I've seen in awhile. Highly recommend swinging by!!!

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Patt . 2024-05-11

MORE AT Google

Tracey was fantastic. Love this place. Quiz always good though don't win enough. Recommend

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Dan Robb . 2024-05-10

MORE AT Google

Absolutely fantastic food and service, Tracey was extremely friendly and went out of her way to ensure we felt welcome and had everything we needed.

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Mike oxard . 2024-05-08

MORE AT Google

We were staying at the adjoining Travelodge so The Ashley Park was extremely convenient. The food was good and tasty, the only slight negative was that a mistake was made by a member of staff when taking our order and our daughter received the wrong meal, however this was quickly rectified and wasn't detrimental to our visit.

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Robin Binnington . 2024-05-08

MORE AT Google

Staff were brilliant, a lovely lady called Tracey and two other staff, don't know their names. No ice, no garlic bread and no decaf tea

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Rachel . 2024-05-08

MORE AT Google

Tracey was lovely and very attentive Amazing service

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keona melton . 2024-05-07

MORE AT Google

A friendly local pub with good food. Often busy which shows it is popular. Good quiz night on Sunday's.

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David H . 2024-05-06

MORE AT Google

Service was very good and the staff were very friendly. The food was excellent, Hannah and Tracy were very helpful and made our lunch time that more enjoyable.

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Nathan Beer . 2024-05-06

MORE AT Google

Tracey our waitress was lovely. Really enjoyed our food and drinks.

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robert taylor . 2024-05-06

MORE AT Google

We're staying at the travelodge attached and fancied a good old Sunday roast. We were not disappointed in the slightest! When we ordered we were asked about allergies. I have a food allergy that is not one of the 14 common registered allergens. The methods they went to to ensure everyone was on the same page was fantastic! It was amazing to see the seriousness taken in regards to all food allergens. The food was wonderful, chicken was perfect and even though there was an issue with the printer in the kitchen which delayed our desert as soon as I mentioned the deserts it was quickly rectofied and with us so fast. So we want to say a massive thank you to our friendly staff members Tracy and Dave for being so darn fantastic. Also to the young lad that helped (sorry we didn't get your name) but you were fabulous aswell. Cheers guys ❤️

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sarah-jane Figgles . 2024-05-05

MORE AT Google

We we're served by a very friendly and attentive young man called Luke, his politeness and engaging attitude towards his customers was excellent. Top marks Luke.

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John Lockwood . 2024-05-05

MORE AT Google

Tracey behind the bar she was lovely and very helpful. She was the only one that was

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N8TH4N 0N31LL . 2024-05-05

MORE AT Google

Came here Wednesday and was met with a lovely welcoming from Tracey and Dave. Pub is very big with ample seating inside and out. Food was amazingly tasty, great portion and reasonably priced. Tracey was very polite and friendly and made me and my mother at ease very quickly. Great selection of drinks available and again all reasonably priced. Parking is ample and as long as you remember to input the car details, it's free. We are looking forward to coming back to sample some more delicious food soon! Would highly recommend.

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Sam Patterson . 2024-05-03

MORE AT Google

Lovely meal, great value for money and Tracy provided great service 😊

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Olivia Fairbairn . 2024-05-02

MORE AT Google

Great value for money! Tracy was lovely :)

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Lauren Lumley-Kelly . 2024-05-02

MORE AT Google

Revisited with the kids. Service was excellent and very very friendly excellent value and honestly the servers at the bar and table were extremely friendly and kind. Food was excellent. We'll be back.

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Rachel Smart . 2024-04-27

MORE AT Google

Love this pub! It's my favourite local, always friendly atmosphere and staff are great. David is always smiling and is super behind the bar. Good location and always happy with food and service 🙂

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Samantha Williams . 2024-04-26

MORE AT Google

Tracey, newly recruited, could not have been more fun or more helpful. From the moment I arrived solo to the time 3 of us left, she checked up on us, ensured we got answers to our questions and could not have made us feel more welcome, more individual or more relaxed. What a fab woman - thank you so much, Tracey!

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Diana Burnet . 2024-04-25

MORE AT Google

Always great to have a meal or a drink with friends, atmosphere is good and price is convenient.

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Ioan-Ciprian Buica . 2024-04-18

MORE AT Google

Great to see David back, always very attentive and welcoming.

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David Baxter . 2024-04-15

MORE AT Google

This was my first time at The Ashley Park, and it definitely won’t be my last. Service was excellent, efficient and staff were very friendly and helpful. The Sunday menu was comprehensive and very good value for money, as indeed are all the menus offered. The was hot and plentiful and with the excellent service, our visit was complete and exceedingly enjoyable.

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Paul Smith . 2024-04-14

MORE AT Google

This was my first time at The Ashley Park, and it definitely won’t be my last. I was here with an elderly friend, to bring her out after she’d had a stroke. Service was excellent, efficient and team members were very friendly and helpful. The Sunday menu was comprehensive and very good value for money, as indeed are all the menus offered. The was hot and plentiful and with the excellent service, our visit was complete and exceedingly enjoyable. Looking forward to many more visits in the future.

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PaulHelpsPeople . 2024-04-14

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