Fairmile in Elmbridge

I stayed at Fairmile (Premier Inn) and it has seen better days. Was waiting 39 minutes for someone to take my order, before I went to the bar and orders myself. When food came it was lukewarm, overcooked and over seasoned . Staff don’t look like they enjoy working there. Not a good experience and won’t be back

Nice food, good cost and fantastic staff… I will be back, wait for me :)

We went for Sunday lunch and to celebrate a birthday. The food and service was amazing. The atmosphere great and we would definitely go again. Great price too.

Had a cousin's Sunday lunch there for 10. Great food and company

Sunday Dinner is great. Service is abysmal. Finished our food and it took 15 minutes for our plates to be cleared.

This Greene King pub/restaurant is well known to us and we use it if we want certainty in delivery of food/drinks & hospitality. This visit did not disappoint. We were received and setted by a rather casual jean wearing member of staff who just had sufficient presense to be noticed. Drinks were ordered and meals selected. The menu is not large (a good thing) but lacks a little in variety, (are tastes changing or is the cost a factor here?). Selections made we waited no longer than anticipated to be served. Food was well presented, warm and to our expectations. There appeared to be sufficient staff on duty and we were happy with the service provided (especially the shorter, dark haired, non english server who was a delight). We took about two hours over the meal and enjoyed the time spent. Go again... Yes indeed, on this we all agreed.

Evening meal for 2 after a long journey, food was great, server Danielle excellent. Would definitely revisit

Disappointing. We and a number of customers were ignored for long periods of time. Food average, pricing silly how does a burger cost more than gammon unless they are charging more on the popular items on the menu? Wont return.

Great service, good food. Danielle was super lovely, helpful and very funny.

Great food and great service, staff can’t do enough for you. Danielle was especially accommodating, assisting with bookings that we have in the morning. Would definitely recommend.

We booked here for a family funeral we had a buffet for 50 people i have to say the food was amazing and plenty of it the staff from the time of booking to the day have been so helpful Thank you for making such a sad occasion a little easier

The food was really good. I had a cheese camembert sharer starter as my main course and a latte coffee for dessert. I cannot fault the food but the waiter service was very slow and I felt he didn't really know much about the menu and it took a long time to serve the food and collect the plates once finished.

Had a lovely lunch. Food was amazing , the staff super friendly and polite and the ambience is very cozy. Loved everything

This pub has come on leaps and bounds since manager Dan has taken over. The staff are always so accommodating and the food is delicious. A great dog friendly pub so bring your Pooch along

Lovely place.very clean.friendly staff.nice reasonably priced food...

Can get busy on car night meets

Wow, staying in hotel nx door, had the restaurants venison mixed grill special WOW WOW WOW, meat cooked to perfection, hats off to the chef, and Dan front of house, an asset to the company , I will be back

love this pub/restaurant very friendly staff and really lovely food. a large pub, lovely outside area.

We did MemoryWalk in Paunshill Park on Saturday and were looking for somewhere to grab lunch. What a cracking place. Set back off main road. Lovely outside seating and dining area inside. Staff were fast friendly and efficient and the food was excellent. Rump Steak Ciabatta with chips for less than £10. Awesome!

Great food fantastic atmosphere really friendly staff. We were looked after by Jack really lovely guy who made our family feel very welcome. Definitely will be returning.

Lovely place to visit had a great experience was served by Jack always makes you so welcome , very attentive he is a great asset to the fairmile and the company itself, food was great and well done jack your a star 🌟. We have booked our Christmas day lunch here too !

Traveled from London to have a family lunch. Arrived to find only 2 members of staff working and one of them was dealing with an elderly gentleman who was unwell. Waited 20 minutes for someone to arrive to serve us drinks, but by then we had already decided to go elsewhere. Of course their priority was the poorly gentleman, BUT why was there only 2 members of staff working in such a large pub restaurant? We went to Harvester and the service and food was exceptional.

Food was great, tasty and properly cooked. The staff were friendly and helpful. The atmosphere was inviting and welcoming. Will be visiting again shortly

The Fairmile is a lovely pub with great food and friendly staff, especially Vietor who was very polite and looked after us well

Food pretty good service great fab place for a car event

Had a lovely meal, friendly staff, and a great atmosphere.

Without any fault of their own they were very understaffed but the present team worked well together and my wife and i had yet another wonderful meal there. Henry & Annie served us tonight and were faultless and friendly. Dan in the kitchen kept it going and even came out to apologise for the lack of staff but there was no need as the food was fabulous and Henry & Annie were amazing All 3 are a credit to your establishment

Great food and friendly staff. Tom was my server and was knowledgeable and attentive. Bar area is nice for a relaxing drink and a large outside area for better weather days.

Great food ! And great friendly staff ❤️ The Sunday Roast is Superb ! Highly recommend 👌

this is a 'Spoons' at ridiculous prices! stick with fried ready made frozen for safety and accept that it will be the same as Iceland yet marked up to London prices. Absurd!

Annie served us extremely well. Very helpful and friendly.

We had a lovely waitress called Annie, and the food was fantastic

Great pub, great food and great service! Had a lovely meal on bank holiday Monday. Really lovely decor inside which created a relaxed atmosphere. We used Tesco vouchers to pay for the food which made it all the better! 😁 Was our first visit and certainly won't be the last, look forward to next time.

Lovely food. Danielle was friendly and helpful.

Great food very friendly staff and good service

Have been there for a couple of the Porsche events, great food and service even when it's very busy

When because of car meeting. Did not use pub area.

Pleasant pub/hotel with large car park and outdoor seating. Plenty of room inside didn't have food. Bar service a bit slow the first time I was served as no one at bar.

Appalling attitude by the girl and the duty manager on Sunday 28th July for breakfast. Booked table for 9 30am and they didn't have our room numbers in the system so great start, then when we got that sorted, the girl had an attitude because she 'just set the tables up for lunch' at 9 35am and threw the cutlery on the table. Breakfast was below average. Cold cooked buffet, no beans and when we asked for more the duty manager said ffs but took 15 minutes then bought it over. No coffee no orange juice and they refused to help. The duty manager did finally give my father in law coffee but when asked if another member of our family wanted a coffee the girl said no and then argued and very unprofessional. We walked out along with 6 different parties who also experience the lack of professionalism. I've never experienced what I saw today and if I hear my colleagues do that, they would be gone straight away and I'm in the hospitality business so I understand more than anybody but that was truly the worst experience ever.

Difficult to find someone to serve.

The waitress at the Fairmile was unbelievably rude to myself and several other guests during our breakfast on 28/7/24. She barked ‘room number’ when we walked in the door - a hello wouldn’t have hurt, then barked ‘it’s on the table’ at my partner for trying to get some cutlery off the trolley. She was also rude about a party of guests on the next table who then confronted her about her rudeness and she got even ruder towards them causing them to leave without eating. The food was cold, there was no milk or beans out, no pastries or muffins left for the continental breakfast at 9.30am, only toast! Truly an awful experience. There were a large group of guests from different parties complaining and requesting refunds in the end. The waitress needs to be in a job that does not involve customer service, or one heck of a lot of training. She was absolutely vile in her manner.

Nice menu with good value lunch options. Coffee comes with homemade biscuit! Lots of space inside and big carpark set in far away from the road in parkland. Fabulous staff.

The server Danielle was brilliant with her service,, food was delicious.. definitely a place to visit with a calm atmosphere

We stayed at the Premier Inn next door. The Fairmile provide the breakfast which is great. We dined on two consecutive evenings. The menu was a good mix and the food excellent . We were looked after by Victor. Professional and very friendly. We shared a laugh. A great stay.

Food and service for an evening meal good. Service was quick and friendly and food well prepared and tasty. The only complaint was that the pub has tatty decor, peeling wallpaper, paint, cracked windows and mucky radiators, which is off putting. Do you not have some sort of regular maintenance just to keep the place a bit more presentable ?

Went for lunch - Milena was amazing very friendly and helpful - great service and food thank you! We will be back again soon ☺️

Came here for my brother's birthday and they catered perfectly for his special day. He has down syndrome but felt very welcomed here. They really went the extra mile by supplying candles in his desert while singing as they brought it out. We were served by Annie who couldn't have been any better. Very friendly and always has a smile. The food was delicious and the service punctual.

Really disappointed. Looked lovely but all food. was so bland. Don’t understand how a chef can taste the food and think is ok to serve. Try seasoning the food

Jack and the Team were exceptional, great service and really impressed by the food! The Halibut was beautifully presented, perfectly cooked and bigger portion than expected! Well done, will definitely be back!

always good reliable placefor lunch - bangers and mash wonderful as was the three puddings desert- nice ambience and good service

Not as good as it used to be: 1. Prices have crept up, so no longer competitive. 2. Supper Club menu has been removed. 3. Chairs look great, but are uncomfortable. 4. Two of the items on the starters menu weren't available. 5. No tea/coffee served after 9.30pm Used to like this place, not so sure anymore, there are nicer places at similar prices now. Sorry.

So very average. We went for a very late lunch and were disappointed. We both had two starters each and they were ok but nothing special. The service was ok up until (I’m guessing) the evening staff took over, and then it improved. I wouldn’t hurry back.

The best beef rib for Sunday lunch ever!

Lovely setting and good service. Had chicken burger & chips, very nice, simple but amazing how many can't get this right. Recommended. Disappointing that I have to edit this review. Still a lovely venue, but the attitude of the restaurant manager was shocking and extremely rude when I attempted to get a table. Will not be eating here in the future.

Good pub, good food, good beer, good service.

Very good meal in pleasant surroundings.

Fantastic night last night. We were a group of 12, the service was brilliant and each person was very happy with their food. The 7 hour cooked beef rib was fantastic. First time we've been there and everyone agreed it won't be the last.

A lovely place for a lunch with friends 😊 😋

Dealt with by Zara Lovely girl

Good value but they need more staff

Had a lovely lunch here today - pork belly was amazing. Milena was a very attentive and friendly hostess. Will be back x

Good value and pleasant atmosphere.

Jach had amazing service, food was lovely and lovely atmosphere too!

Jack was amazing. Went the extra mile. Will be back.

Staff were very helpful and friendly. Had a full English breakfast, great value for money. I will most definitely recommend it to my friends and will certainly be back. Just to add, there is a great field to give the dog a run as well. 10 out of 10.

Went to the Fairmile for a family birthday lunch on Saturday. The staff were brilliant and very attentive. Food was delicious and service friendly and efficient. Thank you for making a special birthday such a success.

Had an enjoyable evening but... We were told on subah that there be a 1hr wait for did. We reluctantly accepted and sat down. We then waited 15-20 for our drinks order to be taken ash's to place our food order. It eventually arrived over an hour later. Getting orders were equally slow, after eventually getting someone's attention, our drinks were ordered and just left on the bar for us to collect another 15 minutes plus, later. Overall, the waiter was friendly and apologetic, but the wait for everything was painful. No doubt they had a lack of staff, which I guess they can't help.

Took 2 Granddaughters there for lunch today ,food and service excellent shall definitely be back

Served by Danielle was very good. Food was was very very average. Service for breakfast in the morning was terrible. (Premier inn next door). The man greeted us at the door was very rude And needs more hospitality training. If I was to recommend, I wouldn’t recommend going there for breakfast because of his rudeness

Food was nice. Service was good. Unfortunately the lunch menu was not available, you could only order from the main menu. It would have been helpful if we were told this as we were taken to our table.

Came for a pre booked meal last night. When we first arrived, we were told there would be an hours wait for food as they’d been so busy during the day. We decided to stay and have a drink and order some starters. The food actually arrived very quickly and was very nice. The whole experience was made so much more enjoyable by our waiter Henry. He actually couldn’t do enough for us. He was a very pleasant and cheerful young lad The only thing that let it all down was the amount of dirty plates and glasses left in the outside area, and it was the same on the inside. No member of the team picked up glasses or plates as the walked by empty handed

Sunday lunch was delicious and very reasonably priced at 12.95 for the turkey roast. Just want to mention our server Henry who was very attentive. Great service all round.

The staff are so lovely and helpful. A very nice pub!

The service from Milena was exceptionally good. She was very friendly and helpful. The food offering was good as it included a wide range of affordable main courses.

No hot beverage facilities and the staff member explained this was due to boiler issues. But strange that they didn't even have a kettle for tea/coffee. We went in the morning had breakfast which was dry. Bacon eggs all very dry. Avocado toast and poached eggs not tasty/fresh.

Great food, great service, superb slow cooked beef Roast, out of this world

We met with friends to celebrate our son’s birthday for lunch yesterday. We were in the dog friendly section which was really nice. Good food, nice atmosphere, reasonably priced. Jack and Danny (manager) are very efficient and it’s apparent they run it so well. We will be back ! Thank you again

Staff are brilliant and always attentive

Got wrong order we both ordered Barbers and bacon burger my partner asked if chips come with the burgers our server said yes they come with chips he returned with our food and we ended up with barbers chicken and bacon, I asked our server to confirm what we had ordered he said that we had ordered the chicken I said no we both asked for the burgers and I said that we enquired about chips which as I've already mentioned he confirmed, not once did he say sorry I got you the wrong food. We left and wasn't really pleased

Good varied choice of food. Great food with a very good service that was proffesional and friendly. Also at a very good price.

An excellent pub. Food, drink, service all fine. There are patio tables. I enjoy coming here on a warm ☀️ day!

Disappointed with the food as my vegetables served with Sea bass was small and not as described. Similarly my wife's Barber's Smothered Chicken was served with a miserable portion of vegetables. However we were served by Milena a delightful Waitress.

Been here 3 times now and every meal has been excellent. Steak pie, and burgers all spot on.

Aboloutley disgusted 20 minutes to be severed. £10.50 for a double vodka. Absolute extortion. Kids with very little service experience. Not impressed one little bit.

Visited for Easter Monday. Food was great, service was great and would really like to thank all the staff for treating us to a great lunch. Thank you all! We will return soon.

Very tasty food and friendly staff

Great food and great service from Dan and Victor. Everyone was very helpful. Thank you. We will definitely be returning in the near future.

We went here for lunch on Mother’s Day as a group of 7, the lunch was amazing, the staff were amazing, insanely busy for Mother’s Day but they had absolutely everything under control and looked after everyone. Can’t recommend enough and we will definitely be back. Thank you

Always enjoy a great lunchtime meal at The Fairmile. Lovely food and friendly staff.

We meet with family three or four times a year at The Fairmile for lunch. The staff are always friendly and welcoming. We enjoy the food very much hence frequent returns. The restaurant is well laid out and very comfortable. A lovely relaxing meal.

Erg jammer. Had recensies gelezen en was vol verwachting over het eten. Helaas viel dat erg tegen. Smaakloos, alles ver doorbakken. Brutale manager/eigenaar. Viktor die ons bediende was super, wat n lieve leuke man. Zeer attent tegen alle gasten, dat maakte de avond ietwat beter.

We had a wonderful lunch today celebrating my birthday. Milena our waitress couldn't have been more attentive. We loved the relaxing eating area and excellent food and drink. We will be back x

Was passing so popped in for lunch….food was delicious. I asked for more salad and fewer chips with my steak…which they were happy to do for me. All staff were welcoming and friendly, especially Milena, who served us. Extremely friendly and happily spoke to us about her homeland Bulgaria. Although we didn’t have much interaction with other staff members, so I can’t really comment on them….Milena, my friend and I agreed is a total asset to your company. Look forward to popping in again sometime. Amanda

Great service on Mother’s Day. Fantastic staff and great quality food.

Delicious food and good variety on the menu. Very friendly and helpful service from Milena.

Had a lovely lunch with friends. Served by Milena who is delightful and attentive as usual making the experience exceptional.

Good food and excellent service provided by Milena who was very attentive and provided gluten free menu to one of the party.

The Fairmile was extremely busy for a Wednesday lunchtime. This did not spoil the atmosphere, food or service. All was very good.

Great service every week during lacrosse practice! Thanks team Fairmile!

Brilliant service (with a smile) from Milena, as usual. Excellent food at reasonable prices. Not a bad word to say. Love this place.