The Bistro at Mercedes Benz World in Elmbridge

Ordered a waffle and milkshake as a special gift on Just Eat. They waited nearly an hour to cancel. No call, no communication, nothing. Don't bother if you're ordering for a birthday as this place will spoil it for you. Shouldn't be advertising to deliver on Just Eat or anywhere if they can't! (Cue the shop and their excuses...).

Appalling service, security may as well have had my 3 year old watching the door. Friend hired the place and they failed to keep everyone safe after letting trouble makers in. Strongly recommend you don’t waste your time at this establishment.

We ate in. Service was good and the food is excellent. Best sweet and sour in town. Not a fancy place to take your soulmate on anniversary but the food es amazing.

I pre-ordered for 6pm. The app said it was out for delivery. I called at 6:15 and then about 15 more times. Total chaos. The pizza never arrived although the app congratulated me and told me to enjoy it. They rarely picked up the phone, couldn’t find the order, very poor English and kept sending me around the houses. In addition to making a last-minute dinner and disappointment you then spend hours *trying* to speak to them to get a refund. 15 hours later and I’m still phoning just to get my money back. Extremely poor service.