Based on 1.015 opinions finded in 2 websites
Opinions
Quality food, value money & good portion. Recommended
kris . 2022-09-19
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Food completely inedible all in the bin
vanessa . 2022-09-17
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Not happy that the food was late, despite ordering as soon as restaurant opened. Generous portion size, arrived hot, but was not as tasty as we hoped
katherine . 2022-08-29
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Excellent quality and portions....absolutely delicious. We all really enjoyed our meals and I hope to order again in the future. Thank you! 😊
Edward . 2022-08-08
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Terrible! Asked for a refund. Spring rolls were off! Chicken balls not cooked properly and special chow mein cold! Only thing edible was dumplings and aubergine!
Ellie . 2022-08-06
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Tried here as our regular place was shut and was pleasantly surprised! The satay sauce in particular was delicious and I also enjoyed the bean curd dish. Would definitely order again. I ordered for 6.45 specifically so it would be there when my husband arrived home but I don't think that part of the site works properly as they made and sent it straight away meaning it arrived 30 mins early. This was not a problem though as the containers kept the food warm till my husband got home and we didnt even need to heat it up and the food was still great.
Emma . 2022-08-02
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The chicken in the chicken & mixed vegetable entree was so slimy to the point it was inedible. The spring rolls also had a horrible taste to them. Wonton soup was the only good part.
Olivia . 2022-07-26
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Arrived 20 mins late with one item missing. However, the food we did get was hot and tasty.
Steve . 2022-07-25
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The food was good. I would order from this restaurant again as the portions were a good size.
Francisca . 2022-07-17
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Great food, great delivery time.
David . 2022-07-15
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The food was piping hot, delivered in plenty of time and delicious
Kenneth . 2022-07-14
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Food is usually faultless. However the spicy crab shell was overcooked on this occasion.
Cereene . 2022-06-24
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Amazing food and quick delivery despite it being a Friday evening. We love this Chinese takeaway. Best we have had for ages. Thank you
Sally . 2022-06-17
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The food was barely eadable. All food fell out of bags as soon as I opened the main bag so food Went all over the floor. The chicken was so bad I don’t think anyone could eat it. I will never order from here again. Worst Chinese I have ever attempted to eat
Jake . 2022-06-05
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Awful customer service. Food arrived 30 minutes early we weren’t home (preordered with a 45-60minute processing time) eta 10:15-10:30 arrival. Called to ask them to delay apparently they are closed even though just eat still offering orders. Used to use all the time but never again
Seb . 2022-06-05
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I had fond memories of this place but tonight was a let down.
James . 2022-05-31
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Mostly really nice but the chicken chow mein was a little dry… also only 9 pork balls when it says 10. Smoked shredded chicken was delicious!
Dan . 2022-05-16
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Nice fresh tasty food, well done but I do expect this…
Andrew . 2022-04-22
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Lovely food!! Cooked very well and the delivery driver was lovely so glad you come all this was and the food was still hot!! Thankyou so much
Emily . 2022-04-03
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Tasted awful won’t be ordering again
Alicia . 2022-03-19
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Great food great service highly recommend
james . 2022-03-12
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CHANGE WHATEVER BEEF YOU ARE USING IN BEEF CHOW MAINE IT IS NOT THE RIGHT CUT OF BEEF FOR STIR FRY
Albert . 2022-02-28
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Was lovely but did forget my dessert
Chris . 2022-02-27
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The delivery lady was so lovely and the food was amazing as always
Carolyn . 2022-02-22
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Excellent as always thank you!
Clare . 2022-02-16
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Delivered earlier than quoted which was great, nice and hot, and added bonus of free prawn crackers and fortune cookies. Tasted good - not the best Chinese ever but still good
katherine . 2022-02-14
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The delivery driver was unprofessional. The food was good thank you
Sibly . 2022-02-11
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Can’t leave a review as it hasn’t turned up yet, even though I’m being asked to leave one?
Donna . 2022-02-09
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Delicious food, delivered early and enjoyed for Chinese New Year. I would definitely order again!
Leah . 2022-02-01
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Chicken was not good quality at all. Large, soggy chunks of meat. Disappointed.
Leah . 2022-01-29
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Food generally always tasty however fortune cookie was stale but then it was free.
Miriam . 2022-01-28
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Food tasted very plain lacked seasoning and flavour
Adrian . 2022-01-25
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Veruy nice on the whole but in general you really need to re think how you value things.... how is a delicious duck cantonese style only 2 pounds more than a tub of rice... and you should look up a recipe for kung pao chicken... yours is rubbish
Sarah . 2022-01-25
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Possibly the worst Chinese I’ve ever had, sweet and sour chicken thought it was so tough must be pork , chicken in curry had a fat like covering prawn crackers were ok curry sauce little to no taste. Sorry 😬😬
Nigel . 2022-01-21
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Can’t fault food great will use all the now glad I tried it great lad who delivered it nice bloke 👍
Lee . 2022-01-18
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Food was ok as normal but only just hot by the time it arrived 20 mins late having ordered well in advance
Linda . 2022-01-12
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As always so hot, delicious and almost always delivered early by someone friendly! Me and my daughter absolutely love Imperial Bridge and would never order Chinese food from anywhere else!
claire . 2022-01-10
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Absolutely horrible food. Dry, inedible crispy duck, squid and ribs. Looks and tastes like reheated food. Expensive and such a disappointment! Avoid!!
Alice S . 2022-01-07
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we just spent £68 on a Deliveroo for two people. Sh1t, dry and overpriced food. The duck had no salad and plum sauce.. the duck and ribs were dry. I suspect reheated old food. !! I can’t start to describe the crispy squid. It was chewy.. the chicken chow mien was tasteless. When I called the attitude of staff was disappointing, referring me as a new customer so not used to the food. He just said the manager will call me back.. !! Other reviews reflect the same experience.
ravman2 . 2022-01-07
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Great food, excellent service and fast delivery. Never disappointed with this quality restaurant.
Kevin . 2022-01-05
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Really delicious and good value. Arrived hot. Will order from here again, thanks.
OSullivan . 2022-01-04
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This wasnt the food I was expecting! The food was tasteless, cheap and very overpriced for what it was. Even the noodles were bland. I would like a refund- not happy!
jamie . 2022-01-02
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Food was absolutely lovely was still very hot and it came from a 9 mile drive very impressed thank you very much 😊
Savannah . 2022-01-01
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Pink inside the chicken balls and off putting red in the egg fried rice, put off the food so rest of meal in the bin
jason . 2021-12-31
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Food cold and soggy and poor quality. Not happy at all. Very disappointing and a waste of money!
Carol . 2021-12-31
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Very tasty and fresh food, so happy with the service.
Zsolt . 2021-12-31
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This was a £60 order, so I didn't expect it to be late by 40 mins, they had missed out on a portion of boiled rice and the food was average, I am hoping to get a refund to my card for that. This isn't my local as I was visiting family , so I wanted to treat them as they had cooked over xmas for us, but sadly was let down with this takeaway....not happy.😡
andrew . 2021-12-28
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The vegetables were soggy as if they were from previous days, and most of the food was cold and didn’t taste very nice
Ama . 2021-12-27
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A delicious meal and delivered much quicker than we were told it would be!
Alicia . 2021-12-24
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Called after 2 minutes to request cancel as was showing to collect after order but they didn’t cancel and asked £10 to deliver.
chandrima . 2021-11-24
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Hot and sour soup was amazing, so great after trying loads of rubbish ones at other places... crispy beef and tofu in black bean dishes were also great. Didn't like king prawn spicy sea salt or mixed veg, but can easily find alternative dishes for them next time!
Arul . 2021-11-16
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Ordered at 6.30 pm to be delivered at 8pm and they’re still late. Chicken chowmein was good but lacked a little flavour but….the beef curry looked amazing…. Absolutely loads of beef but, I HAVE NEVER CHEWED SO MUCH IN MY LIFE …. It was horrendous. I’ve left so many good reviews for them as usually good but this was the worst ever Sorry guys, you need to up your game to get back to what you used to be like 😢
Katy . 2021-11-16
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Worst Chinese food. I have ever tasted! Chow mein was basically super noodles with a prawn on top! The shredded chilli beef tasted like it’s been cooked in oil that had been used for 10 years! The salt and chilli squid was tougher than a rubber glove! The best thing about this meal was the prawn crackers, I’ll give you 4 star for those!
Caroline . 2021-11-14
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Fantastic. Never order from anyone else. Thanks guys ⭐️⭐️⭐️⭐️⭐️
Clare . 2021-10-30
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Such a lovely delivery driver! Great food as always ❤️
Eleanor . 2021-10-27
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Food was late and cold - this seems to be happening more often with Just eat
neil . 2021-10-27
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Good arrived 20 mins late. Delivery driver was nice tho. Food was Luke-warm. The noodles were overly spiced they were inedible. The ribs were all fat and my special fried rice was very bland. Not impressed
Jasmine . 2021-10-26
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Food was absolutely disgusting chips weren’t even chips they was soggy French fries burst out of a wet paper bag , food looks like it’s just been chucked in spin wash !! I think if you have no taste buds you may like
Teresa . 2021-10-16
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The food was surprisingly bland . Had not much seasoning to the noodles. It was a complete let down especially after spending so much .
Julia . 2021-10-05
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Food is always good... fantastic even and the complimentary prawn crackers and fortune cookies is what makes a cheeky Chinese that more of a special experience. Thank you to everyone involved heres to one year 100% customer satisfaction from yours truly.
Daniel . 2021-09-26
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Brilliant as always, very polite and happy delivery man 👍
Eleanor . 2021-09-25
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The chicken green curry was very bad
Ashraf . 2021-09-16
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Excellent. Fresh. Hot and tasty. Thank you ⭐️⭐️⭐️⭐️⭐️
Clare . 2021-09-14
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Food tasted bland and too oily. Would not recommend.
Saskia . 2021-09-13
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Food was delicious. Good quality.
Aaron . 2021-09-11
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I ordered egg fried rice which could have more egg and seasoning. The vegetables in satey saus was a disappointment as no satey saus was added. I paid for it and hoped to get delivered good food.
Widja . 2021-09-11
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I order from this restaurant as it does best prawn toast ever! Unfortunately I didn't order it on this occasion but order what was mushrooms in grease which is aka beef n mushroom. I was so shocked as never had problem before. Will give another chance everyone has off days evens chefs! Lol
samantha . 2021-08-31
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Food wasn't great. The duck was really dry, deep fried squid was stodgy, and the curry didn't taste nice at all.
Karen . 2021-08-31
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I order my take away at 8:00pm and by 9:20pm i called the restaurant asking about my order where i been told that would take another 40min... what a desaster service, i end up to seat my family on the table by 22:15pm... uncceptable
Jonas . 2021-08-27
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My favourite takeaway currently, the BEST chicken battered balls, love that they are bigger than anywhere else we have ordered please don’t change!. Would prefer larger chips rather than fries for the salt & chilli chips but that’s just personal preference. 5*
Cheyenne . 2021-08-27
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I ordered Stir Fry Bean Sprouts for £6.19 and instead received some sort of mixed vegetable dish which I could not eat as it contained sweetcorn which I am allergic too
Jan . 2021-08-25
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Food was very basic and meats tasted like they’d been cooked days before, the delivery driver was very rude to my father as well even though we gave him a tip, didn’t enjoy the food at all
Adam . 2021-08-19
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Great and tasty chicken chow mein and shredded chilli beef, veggie rice good too
Morag . 2021-08-16
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The food was ok but a bit dry & overcooked particularly the Singapore noodles. The “crispy shredded chicken” was nothing like it should be. There was no sticky glazed texture, it wasn’t shredded, instead it looked more like chicken goujons in red batter, completely dry and sugary with some chopped chillies. Never had it like this before and was not enjoyable and wouldn’t order it again. The delivery was good and fast Overall I would say the food was ok/average.
aimee . 2021-08-13
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Would get the chicken balls again, very large ;)
Perry . 2021-08-03
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Lovely and hot. Decent sized portions and great flavour.
Luke . 2021-07-29
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I hardly ever give a bad review but last night's dinner was very disappointing. The noodles where overcooked and mushy. The chicken fried rice was tasteless and bland to the point we had to try and fix it up at home. Lastly the crispy wontons were not crispy just hard as rock and inedible. On the other hand the sweet and sour chicken and the honey pork were really good. Jus wished everything we was as good as the last two dishes.
Mariana . 2021-07-24
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Was really good. The only slight hiccup was a small bit of bone in one of the buns, and one of the complimentary fortune cookies had a broken seal (looks like it failed to seal correctly by the manufacturer).
Daniel . 2021-07-21
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Great value, good food & service. 😊
Michelle . 2021-07-20
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Excellent quality and portion size for a very reasonable price. Special spring rolls are the best in the area according to my partner!
Becky . 2021-07-14
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First time ordering from here. The food was delicious and piping hot. Highly recommend.
Cheryl . 2021-07-13
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Food was never delivered and exceptionally late, terrible
Aileen . 2021-07-12
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The order was 2 hour late , the chips soggy, cold and inedible due to the white paper bag being stuck to them Food wet and cold due or condensation of being in a car for nearly 2 hrs
Leyla . 2021-07-12
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First time ordering from here as we recently moved to the area! Such a lovely place for the first time order, tasted very fresh and was extremely tasty. Will be ordering again soon.
izzie . 2021-06-29
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Great service and food. Thanks
Melissa . 2021-06-20
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I ordered and it took an hour and 45 mins to arrive plus chicken items were pink inside, and other items were cold. Very unsatisfied.
Sheralea . 2021-06-17
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Lovely chinese, delivered very quickly
Stephanie . 2021-06-14
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Disappointing, over an hour late , cold and tasteless. Chips terrible, chilli beef cold and no taste a waste of money
Martin . 2021-06-07
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My food come cold the first time I have used this website and it was not what I thought.. my food was cold my chips were stale and not edible it was a waste of money if I’m being totally honest I am devastated I could have taken my daughters out for dinner instead we got a cold horrible takeaway..
Sheralea . 2021-06-05
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Excellent clean service every single time.
nelly . 2021-06-01
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Was very impressed. Temperature nice and hot and fast delivery.
Con . 2021-05-23
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We eat from here regularly and it’s always fresh, never late, piping hot and tastes amazing!
Tegan . 2021-05-19
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The food arrived after 1 hour we tried to call the restaurant but they didn't answer so my husband refused to take it.... Unacceptable..
Iulian . 2021-05-12
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Fantastic service delicious food
Donna . 2021-05-09
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Food was absolutely disgusting. Not one of us could manage to eat it. Have requested a refund
sarah . 2021-05-06
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We were happy with the quality of the food. However, we ordered the vegetarian Celebrate Chinese New Year Radish Cake - and while eating we discoverd that we were given one that contained meat. This was frustrating to find as it cost £9.99 and we were unable to eat it.
Anika . 2021-05-04
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Food was cold!! Ribs were oily not bbq
Mathew . 2021-04-21
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Really poor quality food, all dishes taste of nothing at all and all food swimming in oil. Probably the worst Chinese I’ve ever had, would not recommend.
Giedrius . 2021-04-19
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Brilliant. Was cooked so well, it almost tastes healthy! 🤣🤣🤣 would order again for sure.
marc . 2021-04-06
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Fantastic Chinese will order from you again !
Emma . 2021-04-05
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558 Opinions
One of the best Chinese takeaways I’ve had in a long time. Visiting the area for work and ordered beef In Black bean and fried rice. The sauce was rich and delicious and the beef was cooked to perfection I asked for red chilli and peppers and they accommodated my request . I will be ordering again while I’m here working. Would recommend this takeaway to anyone wanting tasty and authentic food. Thank you ladies and gentlemen 👌🏻
24 Opinions
After a long and stressful day at Ashford Hospital we rang through our order on our way home at 6.30. We picked it up twenty minutes later and it was hot, freshly cooked and delicious. We're new to this area and Mr. Turtle had been recommended to us and now we know why. We'll be back very soon!
107 Opinions
Ended up eating an unplanned dinner here and what a very pleasant surprise! Given that we were the only customers eating in, the service was faultless. The restaurant was extremely clean (I’d maybe give the toilets a bit of a refurb to fit with the rest of the venue but still clean and pleasant to use). The food was absolutely delicious. You could taste the freshness of all the ingredients. Would highly recommend and will be visiting again!