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3.6

Based on 558 opinions finded in 3 websites

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Nº 325 in 421 in Elmbridge

Nº 13 of 14 Chinese in Elmbridge

CUSTOMERS TALK ABOUT DISHES WITH..ricenoodlesfriedduckcookedchickenorientalladyprawnschilliprawn

comment_iconOpinions

One of the best Chinese takeaways I’ve had in a long time. Visiting the area for work and ordered beef In Black bean and fried rice. The sauce was rich and delicious and the beef was cooked to perfection I asked for red chilli and peppers and they accommodated my request . I will be ordering again while I’m here working. Would recommend this takeaway to anyone wanting tasty and authentic food. Thank you ladies and gentlemen 👌🏻

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Martyn Jones . 2024-10-30

MORE AT Google

Been eating here for the last 15 years Food has always been cooked well They are very accommodating when I am giving fussy orders such as changing proteins or asking for vegetables to be removed or extra sauce The portions are good value for money . I am particularly in love with the spring rolls which I think of the largest in Surrey for the price that you pay and two in a bag highly recommended if there has been a problem with an order, the staff have been really quick to fix the problem to my satisfaction Only mini moan that I have is that the Just Eat site says you are open for delivery on a Monday but I have had several orders refused other than this love these guys

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KT B . 2024-10-24

MORE AT TripAdvisor

Excellent, very promptly- served takeaway food. Cheerful friendly welcome. Open late til 11 pm. Parking difficult - small designated area outside always full. Double yellow lines. Might make use of their delivery service next time! (Free over £20).

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Gaynor Littlewood . 2024-10-24

MORE AT Google

Really like these guys, I’ve been coming for 15 years and highly recommend them I think their food is good value for money some of the best spring rolls in the area They have been super happy to come accommodate my fussy requests at times.

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Kt Bennett . 2024-10-24

MORE AT Google

Great food would help if they awnserd the phone so u could order it

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adam sheargold . 2024-10-18

MORE AT Google

Excellent customer service, fast delivery and above all amazing food

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Dean Fuller . 2024-09-01

MORE AT Google

Food is ok, standard stuff. Delivery by meal map is atrocious, you will wait hrs and hrs.

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Tim Johnston . 2024-08-13

MORE AT Google

Grabbed some food on my home from the pub. It was nice hot and well cooked.

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steve mcculloch . 2024-06-29

MORE AT Google

Lovely food! Lovely service and lovely place. I’ve ordered from here several times, just reviewing today.

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Alana Sarpomaah . 2024-05-29

MORE AT Google

Excellent and been coming here since a child. The food is perfect and very Chinese/HK authentic. Perfect for takeaways or deliveries. Lovely lady owner too who I always enjoy speaking with.

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S B . 2024-05-11

MORE AT Google

Another great dish from our favourite Chinese take away! 👌

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Ali . 2024-05-05

MORE AT Google

Idk what to say who else came from tt?

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Muzamil Popalzai . 2024-04-27

MORE AT Google

Used to be good but the food last time I had it was not very good and they never pick up the phone.

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James Whittaker . 2024-02-16

MORE AT Google

Shocking delivery time. Was almost 2 hours late. No way of contacting the restaurant as no one was answering the phone and no way to leave a message.

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Lynne Tomkins . 2024-02-02

MORE AT Google

Brilliant takeaway, always hot food and very tasty!

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Craig Somerset . 2024-01-30

MORE AT Google

I had two dishes, both were inedible!! The oil used for cooking was on the verge of rancid!! We had to throw the food away. NEVER AGAIN!!!

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Chris H . 2024-01-06

MORE AT TripAdvisor

We love the food and order regularly. Top quality, very tasty and reasonable prices. Consistently good food and highly recommend

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Maria McLaren . 2023-12-31

MORE AT Google

Booked a Chinese…3hrs later…no delivery! When it eventually came, it was all cold! Disaster! Never order from them again!!

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Peter V . 2023-12-09

MORE AT TripAdvisor

Lovely food, big portions, so nice, we'll be back soon, loved the duck and beef black beans sauce, chicken with ginger and spring onions lovely aswell

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Elena Fedorova . 2023-10-30

MORE AT Google

Had food poisoning from take out last night. 2 of us very sick. Very worrying.

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Shona Corben . 2023-08-26

MORE AT Google

Last minute decision for a takeaway. Delivered very quickly and amended for a dish not on menu - special chop airy Would defo recommend

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Sairdixon . 2023-08-08

MORE AT TripAdvisor

A really hit and miss take away which is such a shame. Lovely service but food price, quantity and quality a bit of a letdown on various dishes. It's a bit of a lottery, your dish might be a winner so good luck!

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M M . 2023-06-04

MORE AT Google

Ordered our food at 7:30 it’s currently 9:10 they are not answering calls and letting them ring out. I will forever go to Pearl of China quality is second to none and you know you actually getting your food!

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Zowie Collier . 2023-04-29

MORE AT Google

Very delicious food, quick delivery/collection and a great selection of items. Good value for money.

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Nikol Neykova (Никол Нейкова) . 2023-02-23

MORE AT Google

I used to order from here regularly, at least twice a month (around 2014-2016) and the food was always fantastic. I ordered a meal on the 16th of Feb, and I've been violently ill ever since. I ordered a Kung Pao Chicken, after the second bite I noticed a really odd taste. I bit into another piece and immediately threw it out. Disappointed at the time, sure, but whatever. 3 hours later, and for the next 72 hours - I have been violently ill. I've contacted Uber eats as well as emailing Oriental Express directly with zero response. Avoid it. Just avoid it.

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Alborz Izadi . 2023-02-20

MORE AT Google

Great Chinese, every dish a hit so far.

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Tim . 2023-02-12

MORE AT Google

Possibly the best Chinese restaurant in town. I placed an order on a busy weekday at 6.45pm and food was at my door half an hour later, warm to perfection, absolutely deliciously tasting. If I could give 10 stars I would!! The person who took my order over the phone was super polite, welcoming and professional. Order was delivered and nothing was missing or wrong, so on top of excellent food, outstanding customer service! Will order surely soon again! Thank you!

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Floriana R Pape . 2022-12-03

MORE AT Google

Great pad thai and chicken curry!

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keith smith . 2022-10-13

MORE AT Google

Very good food, nice variety on menu, reasonably priced and lovely staff. What’s not to like?! Thanks OE. :-)

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Robin Ash . 2022-09-11

MORE AT Google

Always great food & delivered quickly

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Vicki Ryan . 2022-08-28

MORE AT Google

We tried every Chinese in the area several times. We will stick with these guys. Food always FRESH and just EXCEPTIONAL. Worth every penny. Also if delivery is slow, it means they cook it FRESH! If you want yesterdays microwave food, then you get it in 10 mins. Speaking from experience

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MM LABS (MM LABS) . 2022-08-24

MORE AT Google

A good reliable Chinese takeaway. I like the vegetarian duck options. Can be busy and delivery times can be slow, but in general, a great place to get food.

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Lewis Fernandes . 2022-07-29

MORE AT Google

Slowest delivery ever… I’ve rated 2 stars because historically the food here has been really good, but the appalling delivery time is simply unacceptable. Waited 1hr 45mins on a Saturday night. They need to sort this out or they’ll lose custom rapidly.

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Teresa . 2022-04-02

MORE AT Google

BBQ ribs, more like dry pork in gravy. Egg fried rice with chicken with a side of hair. Smoked shredded crispy chicken , 80% is vegetables. If you’re hungry and really want a Chinese, look elsewhere.

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Monica Garcia-Suarez . 2022-04-01

MORE AT Google

Always enjoy the takeaways from here.

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Adrian Palmer . 2022-02-19

MORE AT Google

Great takeaway. Food was lovely and big portions. Delivered promptly too. They will amend dishes at your request and my special chop suey was fab.

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Sairdixon . 2022-01-05

MORE AT TripAdvisor

Had a horrible experience. Ordered for delivery and waited 2 hours with various promises via Just Eat food would arrive. Called them direct and was messed around and gave up. Try somewhere else is my recommendation!

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Duncan C . 2021-12-03

MORE AT Google

I enjoyed the food here, vegetable chow main was a little too salty But for a first time customer i was very happy.

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L M . 2021-11-17

MORE AT Google

I paid for takeaway with bank card, but the lady said it hadn’t gone through, so I paid again. Next day I saw I had been charged twice. I went back and they said they had refunded my card, however, I have still not received a refund after 3 weeks. I have emailed and left messages on their phone, but they have not returned my calls.

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greenlandclaire . 2021-11-08

MORE AT TripAdvisor

Great food, highly recommended 👌

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beth ea . 2021-09-10

MORE AT Google

Great prices great serving sizes and great taste!

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Andrew . 2021-08-01

MORE AT Google

Good portions, fast delivery, good quality. Pretty decent by all accounts, and arrived before the stated delivery time too

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Sarahp468 . 2021-04-05

MORE AT TripAdvisor

The best Chinese food around. Always delivered piping hot and fresh. We honestly wouldn’t go anywhere else. Delicious food, every single time. Thank you.

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Sophie Jennings . 2021-03-20

MORE AT Google

Our new favourite Chinese takeaway! We tried it by chance after our old regular let us down, and have been blown away! The flavours are bold and the ingredients fresh, everything arrives piping hot and just as it should be. It can get a bit busy on Friday and Saturday nights and so takes a while to arrive, but it is absolutely worth the wait! The customer service is also excellent, which is another real plus point compared to others locally. I'd particularly recommend the honey chilli chicken, and the veggie pancake rolls.

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Steph Franklin . 2021-03-07

MORE AT Google

Had a takeaway meal for two, ample food, very fresh and tasty. Excellent ribs, very generous portions of prawns, duck and shredded beef.

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John P . 2021-01-24

MORE AT TripAdvisor

Ordered food online at 6:30 pm on new years eve, via deliveroo website, but apparently they use their own drivers and not deliveroo drivers, it’s 10:08pm still no food has been delivered! I’ve called them 35 times (no joke) and their phones are constantly engaged! I’m so disgusted in their awful customer service, they haven’t even bothered to contact me to tell me that they are either running late, or not turning up at all! I’m livid! I’ve emailed deliveroo for their help to get a refund. I will never deal with this place again.

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LolaABC . 2020-12-31

MORE AT TripAdvisor

Have been ordering from this place for years and once again, food was amazing.. 100% the best Chinese around.

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SurreyNetworker . 2020-10-20

MORE AT Google

Good food but appalling delivery time. Won’t be ordering again sadly. Poor customer service can often kill a business despite the quality of product.

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andrewrbroadhurst . 2020-10-16

MORE AT TripAdvisor

Great food, great prices and friendly staff. Always deliver on time and the food arrives nice and hot.

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Laurabelle . 2020-09-06

MORE AT Google

Squid with chilli was excellent, but the prawn curry was horrible, it tasted of perfume ! Prawn crackers were ok , rice ok . Sorry but we wouldn’t recommend this place . It spoiled the evening .

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Darcyknight64 . 2020-06-27

MORE AT TripAdvisor

Excellent food, great selection on the menu too! Always order from here and always fully satisfied!

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Engin Uluturk . 2020-06-07

MORE AT Google

We have changed to this restaurant after popping in by chance when we were driving past. The food is restaurant quality (was surprised by some of the not so good reviews on here). The satay chicken is awesome, the king po prawns are also delightful! I highly recommend you give it a try.

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Sarah R . 2020-05-30

MORE AT TripAdvisor

Have ordered online from this local Chinese for some time now and have always been very happy with the food, value and speedy service. Very generous amounts of tofu in the tofu dishes (I'm vegetarian) and great flavours. Food feels healthier and I never feel thirsty after eating from this takeaway. Fabulous treat!

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Jane W . 2019-11-22

MORE AT TripAdvisor

I’ve had loads of takeaways from here over the years and it’s always been average but ok as a late night scoff. Tonight the food was disgusting, soggy rice, inedible noodles, prawns and chicken awful. These people clearly think their customers are idiots and they are serving up disgusting food accordingly! If I hadn’t had so much to drink I’d have gone back for a proper row!!! Never, ever buying their s**** food again. Avoid like the plague!!!

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Uniconst . 2019-11-02

MORE AT TripAdvisor

I ordered a vegetarian imitation duck dish. When it arrived I genuinely though it was real duck it looked so convincing. Eating it it’s obviously not duck but I’m still seriously impressed.

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tomlO3902KG . 2019-10-03

MORE AT TripAdvisor

I gave an average rating because it was all cooked well enough but nothing was outstanding. The crispy duck was a little too greasy, that would be the only negative, but it was still very tasty. The chicken fried rice on the other hand, had more flavour than when ordered from other takeaways and the veg stir fried in garlic was nice. It was nice to have the option of which sauce you wanted them stir-fried in.

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LaViaBelle . 2019-09-28

MORE AT TripAdvisor

Best chicken satay I’ve had ! Always tasty. The staff is brilliant and friendly . Very quick service up to 10mins and my food is ready . Highly recommended!

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Tina_argentina85 . 2019-07-31

MORE AT Google

Says they are open on just eat put order through took my money and no to go online to to see it's not open.. what a joke . Dont advertise as open when you're not.

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Georgy Heede . 2019-07-01

MORE AT Google

Started off initially good but the last and final time we ordered the crispy beef was disgusting and had been reheated in microwave for sure. Bland rice terrible. On a weekend we understand you’re busy but maintain standards.

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Frank White . 2019-03-20

MORE AT Google

Whenever we want a Chinese Takeaway this is the place we have always used.Food is excellent as well as value for money. They have always been so friendly and a relaxed atmosphere.And thank you for the beautiful Calendar given in January.

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Anjela Levy . 2019-01-30

MORE AT Google

Great food and great staff. We wouldn't go anywhere else.

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Annie Scott . 2019-01-10

MORE AT Google

By some measure the best Chinese Takeaway I've had in years. Absolutely recommended.

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John Sanday . 2019-01-01

MORE AT Google

Fantastic food great service!!!!

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Razan Chowdhury . 2018-10-02

MORE AT Google

Always great food, and great friendly staff. Makes ordering so much easier when talking to someone who’s nice. And they always accommodate to my fussy orders with no hassle Amazing

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Stuart Leach . 2018-07-13

MORE AT Google

Great food, on our doorstep, Good prices

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Dominic Ayara-Ekpe . 2018-06-16

MORE AT Google

Beef and black bean (which I didn’t order) basically salt. Chillie beef basically sugar. Very poor meal we won’t be going back

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Steven Murray . 2018-03-03

MORE AT Google

We have had a few meals from here now. The lady who answers the phone was very helpful in describing various dishes that we hadn't tried before. We had Chicken with Pak Choi in Oyster Sauce and a vegetarian one called Eight Treasures. Delicious!!

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Peter Ramsbottom . 2018-01-09

MORE AT Google

Never had a problem . Always prompt delivery and food fine for what it is. Use it on a regular basis.

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thebosshogg . 2017-09-10

MORE AT TripAdvisor

Very friendly and efficient service . Lovely food that is always hot and freshly cooked .

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Katherine Dillon . 2017-08-26

MORE AT Google

La comida estaba por debajo de la media de hecho era horrible. Cada cosa sabían igual, demasiado ajo sin cocer y no sabor suficiente. Mi habitual llevar estaba cerrado, así que cometí el error de pedir desde aquí. Me esperaba una comida decente porque este lugar era más caro. Nunca más volveré a hacer este error de nuevo.

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suki1103 . 2017-07-08

MORE AT TripAdvisor

Blessed munch and legendary staff

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Harry Hinch . 2017-04-21

MORE AT Google

Yo solía ir allí al menos dos veces por semana, pero han notado el descenso de calidad en los últimos meses. El arroz es más enganchado y el pollo es tipo de diferentes. No puedo poner mi dedo en él, pero no tan bien como antes. Así, no va a bloquear completamente, pero no ve ningún sitio cerca tanto como solía.

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Martin D . 2017-03-14

MORE AT TripAdvisor

Great Food. Friendly Staff. Fast Service. Excellent.

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David Boalch . 2017-02-23

MORE AT Google

Friendly staff and great food for the price. 3 star food at 1 star price. Great for Friday night take-away.

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Mat Ludlam . 2017-02-18

MORE AT Google

I also like the review below have used Oriental Express for years, food always fantastic, however weekend 21st January had a takeaway all seemed fine, but unfortunately threw the night myself and one of my friends became violently ill, very easy to pinpoint where problem was, Prawn toast, as our third friend who was with other is allergic to prawns, did not have them and was absolutely fine. A great shame as a good go to Chinese is hard to find. Really hope that we are just unlucky, but if other posts appear like this be careful, sadly I won't be going back.

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Jameslowe71 . 2017-01-23

MORE AT TripAdvisor

Utiliza este sitio para llevar siempre fabuloso no me puedo quejar. Sin embargo, la semana pasada pedí huevos pollo dulce y agria arroz frito y pollo pelotas me violentamente enfermo a la hora y con la enfermedad y diarrea y todavía estoy sufriendo como resultado. He tenido que tome tiempo de trabajo nunca ha sido este mal en mi vida, no quisiera que mi peor enemigo! Las autoridades están investigando por favor evitar! ! ! !

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Emma T . 2017-01-09

MORE AT TripAdvisor

Good food but are terrible with orders

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max j . 2016-10-21

MORE AT Google

This is the first time I have ever had a bad experience from this Chinese take away.

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Sarah W . 2016-10-11

MORE AT TripAdvisor

Lovely food - noodles too small for the price

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Kat . 2016-09-25

MORE AT Just Eat

Lovely food - noodles too small for the price

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Kat . 2016-09-20

MORE AT Just Eat

Lovely food - noodles too small for the price

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Kat . 2016-09-20

MORE AT Just Eat

Excellent food, always on time. They're not even in my town but I wouldn't order anywhere else.

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lillie . 2016-09-17

MORE AT Just Eat

Excellent food, always on time. They're not even in my town but I wouldn't order anywhere else.

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Lillie . 2016-09-16

MORE AT Just Eat

Very disappointing , hard and greasy . Terrible chips and not good value for money .

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Jane . 2016-09-16

MORE AT Just Eat

Very disappointing , hard and greasy . Terrible chips and not good value for money .

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Jane . 2016-09-16

MORE AT Just Eat

I have tried to tell you several times that my order was not delivered completely! Stuff was missing! Called the restaurant no reply!!! No joy from just eat either! Good was dry and cold. Horrible

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Evi . 2016-09-15

MORE AT Just Eat

I have tried to tell you several times that my order was not delivered completely! Stuff was missing! Called the restaurant no reply!!! No joy from just eat either! Good was dry and cold. Horrible

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Evi . 2016-09-11

MORE AT Just Eat

Food was 35 minutes late and below average.

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Paul . 2016-09-10

MORE AT Just Eat

We have had many take aways from here and they're always good. Love the chilli beef and any chow mein dishes. Free prawn crackers with delivery and they're usually pretty quick too.

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Taitin . 2016-09-10

MORE AT TripAdvisor

Food was 35 minutes late and below average.

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Paul . 2016-09-10

MORE AT Just Eat

He ordenados en línea comida y dice tiempo de espera 35 min. luego he recibido el texto diciendo que es de 1 hora y 15 minutos de tiempo de espera. Al final tuve que esperar 2 horas para la comida. No hay comunicación de la tienda ALGUNO TUVE QUE chase y chase. Comida no compensan, por desgracia. La última vez he pedido desde aquí!!!

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299andriyv . 2016-09-03

MORE AT TripAdvisor

2 hours wait for food after ordered online. No prior notice nor even after order from the shop! Completely unacceptable. Food unfortunately didn't make up for the wait. Not going back there again.

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Andrew Vinnitskiy . 2016-09-03

MORE AT Google

Rally enjoyed my food.... When it finally arrived. Nearly 2 hours after ordering. Didn't even offer me any discount, just suggested that 'I'd really enjoy it' as I was so hungry from waiting. Shame because the food was really pretty good!

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John . 2016-09-03

MORE AT Just Eat

Lovely meal best i've had in a long time, The food was still hot which obviously helps. Excellent will order again from here

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Amber . 2016-09-03

MORE AT Just Eat

Rally enjoyed my food.... When it finally arrived. Nearly 2 hours after ordering. Didn't even offer me any discount, just suggested that 'I'd really enjoy it' as I was so hungry from waiting. Shame because the food was really pretty good!

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John . 2016-09-02

MORE AT Just Eat

Lovely food and would definately recommend

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Angela . 2016-08-31

MORE AT Just Eat

Unfortunately we waited a really long time for this meal. We called up and offered to come and collect but were put off. After an hour, we called again to see where out food was. The lady was unhelpful as told us she would find out and call us back but never did. Eventually got our food- part of it was dry. Really unfortunate as had read good reviews.

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ROSIE . 2016-08-31

MORE AT Just Eat

Unfortunately we waited a really long time for this meal. We called up and offered to come and collect but were put off. After an hour, we called again to see where out food was. The lady was unhelpful as told us she would find out and call us back but never did. Eventually got our food- part of it was dry. Really unfortunate as had read good reviews.

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ROSIE . 2016-08-31

MORE AT Just Eat

Lovely food and would definately recommend

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Angela . 2016-08-30

MORE AT Just Eat

good food, nice people, be sure to come here again☺️

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Mirabella . 2016-08-30

MORE AT Just Eat

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