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4 Opinions in 1 websites
I love the Comrades club but today I felt discriminated against which made me feel very disappointed. I have a hidden disability which means I prefer to use the disabled toilets. However, today I was challenged by a lady using walking aids. She said why am I using the disabled toilets, I said I really do t need to tell you that and went about my business. Later after using the disabled toilets again I was given a lot of staring from the lady concerned so I admit I pointed to her and said what is your problem. What followed was me having to justify why I was using the disabled toilets which I shouldn't really need to do. I was subjected to comments such as your able to walk in and out okay so why not use the gents. I explained to the person that just because I do not have a walking aid didn't mean I don't have a disability and I felt it necessary to reveal why. The Comrades club has lovely people but today I felt so angry by the reactions of narrow minded people who only see a disability as some who may need a walking aid. More understanding is needed by the committee on this matter.
4 Opinions in 1 websites
I have had really good fish and chips from here -on 3 occasions butt not this time! Firstly the man on the till had very little understanding of the menu. I ordered haddock, small chips and mushy peas. he appeared not to understand or be able to use the till. I repeated my order - 3 times! Eventually a young man came to assist and I asked him to read back my order. He read - chicken and mushroom pie and chips!!! I corrected him and asked again for regular haddock, small chips and mushy peas. Great he said - I asked him to read my order back - he said cod, small chips and mushy peas!!! By now I was getting fed up as there seemed little appetite for good customer service. Eventually after one more attempt it was sorted out. The first guy started frying. He wore no apron, no hat or protective head wear, he didn't wash his hands. The young man on the till wore no 'food prep' clothing or headwear When the fish came out, the batter looked crispy. However when I started to eat it - the batter was not cooked, it had holes in it and the consequently fish was over cooked. The batter was crispy on the outside and slimy white on the inside - suggesting that the fat had not been brought up to temperature before the fish was put in. The chips had clearly been reheated by putting them in hot fat just before serving. The peas were good. I think the owner or manager was sitting in the background on their phone - their time may have been better helping the staff - who clearly didn't have a clue! The key to any good business is quality, consistency and customer care. This business had none! I will not be going back
1 Opinions in 1 websites
Nice airy pub, well decorated with plenty of seating. There are numerous big screens showing different sports. A good selection of drinks and cheerful bar staff.
1 Opinions in 1 websites
Ratten Row Cafe is next to Horrocks’s curiosity shop. Nice dining area and a few seats outside. Lovely staff and very nice cakes
133 Opinions in 2 websites
1331 Opinions in 4 websites
Very busy Saturday today, all staff hard worked and doing well. Evie was a standout star today (as always) as a constant delight and a pleasure to talk to. Zoe did a great job keeping up with all the orders, in-store and through online portal, not sure I could have coped. As usual though, ALL, the staff were the stars and deserve their praise