GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.9

Based on 463 opinions finded in 2 websites

site_photo4

Nº 268 in 383 in Wyre

Nº 11 of 21 Fast food in Wyre

CUSTOMERS TALK ABOUT DISHES WITH..cookedcurrycodfishbutter

comment_iconOpinions

Great chippy food excellent Staff very polite and helpfull very fresh food

site_logo

Stephen Hampson . 2024-09-28

MORE AT Google

The best chippy tea we have had in ages! Ate in. The manager served us straight away. Very friendly and helpful. Our fish chips and peas were absolutely spot on. Highly recommend

site_logo

Global55630979448 . 2024-09-25

MORE AT TripAdvisor

Great food and service. Professional young crew.

site_logo

Ross Crampsey . 2024-09-17

MORE AT Google

Ordered small fish and chips and peas, they said this includes a side, too k a water, got home and when opened small fish, large portion of chips and no peas , paid £8 for a small fish, and too many not very nice chips,bottle water. will go to fish bar in future.

site_logo

Alice N . 2024-09-13

MORE AT TripAdvisor

Wow....fantastic food served by amazing staff especially Chloe who is an absolute asset to Seniors, sooo helpful, friendly and witty. Great place !!

site_logo

Passport07851595924 . 2024-09-13

MORE AT TripAdvisor

We visited a few days ago with our grandchildren and it was an excellent experience. The fish and chips were tasty but the welcome and service were exceptional. A big thank you to Chloe who really looked after the children!

site_logo

boblecostaud . 2024-08-29

MORE AT TripAdvisor

This is my go to chippy when I'm home! Very reasonably priced. They have some excellent deals on their website. We tend not to eat it but have done so in the past. The service is always excellent.

site_logo

Shanks Choudhury . 2024-08-17

MORE AT Google

Great place to eat staff very helpful ans friendly

site_logo

Marilyn Eastham . 2024-08-10

MORE AT Google

Great service from Andy who was helpful and friendly. Fish and chips meal deal was delicious, the fish was lovely and crispy and the fruity curry sauce was yummy 😀

site_logo

David Nickson . 2024-07-18

MORE AT Google

I love freshly cooked fish that is perfectly cooked and battered.. here we have perfectly cooked fish, great service and value with offers .highly recommended from a real pedantic foody! ... great place x 👌

site_logo

Chris D . 2024-07-18

MORE AT Google

We've been going here for years because it is really convenient. No longer. The quality of food that comes out of this building is horrible. The soggy chips are the worse I've had. I can't compensate for convenience any longer. I won't be back.

site_logo

Mark Franklin . 2024-07-18

MORE AT Google

This is a small but very busy place, possibly as they were clearly lacking in staff. The friers could not keep up with demand. The fish was good, however the chips were terrible. Why oh why do they not peel the potatoes. If I go to a fish n chip shop I want chips not potato wedges. The chips were also anemic with no colour or crispness. On a positive note the staff were very friendly and helpful. The mini meal was excellent value. It was hard to see the difference in the full price fish and the mini meal deal (there was less chips on the mini meal deal, but enough for my wife) If only they could sort our the chips this place could be first class

site_logo

Simon M . 2024-07-12

MORE AT TripAdvisor

I have been a regular customer since seniors was owned by the Senior family and my parents also. I called into Poulton as l do regularly after work for my tea. I was ignored for quite a while then a family came in and was served straightaway. I finally caught the eye of the young man serving and told him that I’d been there a while and the other people were served straightaway. He didn’t apologize and said you haven’t been here that length of time as though l lying he was very rude and cocky. I told him to forget it , he wasn’t bothered and couldn’t care less. Though l did notice he went straightaway to the manager to get in first. I’m disgusted after all the years that I’ve supported seniors and recommended them.

site_logo

Wendy Southerton . 2024-07-10

MORE AT Google

No frills and really first rate. I had lightly battered large haddock and chips with mushy peas. The fish was delicious. I was pleased that the portion of chips size was decent but not huge as it is some places. Friendly quick service and fish was made to order. Lots of free parking outside too. Highly recommended.

site_logo

Paul . 2024-06-25

MORE AT Google

Great fish and chips, special offer Tuesdays, staff friendly and recommended the specials, saved over £7 on a deal, ate on the train ride home.

site_logo

kimberley . 2024-06-25

MORE AT Google

Completely blanked a family of 5 this evening due to child being in a wheelchair. Was no issue 2 weeks prior when child was in his pram. Waited to be seated, completely ignored by 5 members of staff. Will not be returning. I don't support dicrimination in any business, especially not a 2 bit chippy staffed by kiddos on the lowest of the low minimum wage. Vote with your feet guys!

site_logo

Emily Green . 2024-06-11

MORE AT Google

Staff refuse to serve or even seat us due to my 3 year old being in a wheelchair. Completely blanked us infact. Lost a fair amount of business today on a quiet Tuesday. Will not return but will happily share my experience.

site_logo

Chris M . 2024-06-11

MORE AT TripAdvisor

The chips were soggy cold full of crispy bits and dark have been a regular customer but the chips were awful.Not going back

site_logo

Peter Chatterton . 2024-05-29

MORE AT Google

One of the best fish n chips about. I went for the large portion (hungry and greedy). I struggled. Endless chips, if you can manage. Food was piping hot. Staff very attentive. Very clean. Good price too. 👍🏻

site_logo

David Craig . 2024-05-07

MORE AT Google

Visited Sunday for 2 x small fish n chips, 2 sides 2 drinks..price increased to £8. Staff dis interested in customer..using mobile phones..messing around and not very professional at all. Fish wasnt cooked..the batter was soggy on one side. Im afaid l wont be using Seniors again. This has always been a treat for my elderley parents..however the last 2 occasions have been very poor.

site_logo

Seaside Girl . 2024-05-01

MORE AT Google

Great all rounder this. Lovely fish, nice chips and very helpful staff. Price is very reasonable too. First visit but won't by my last. Oh... and they serve wine too! 🍷 👍🏻

site_logo

David Craig . 2024-04-26

MORE AT Google

First time been when visiting parents who go often. I rarely eat fish and chips but this was the best by far. Fish extremely fresh and we went for the 'small plates' which were very generous. Less than £10 which includes fish,chips and a side, a slice of bread (with lurpack) and a drink. Very tasty and cheapest anywhere. Great customer service too.Would highly recommend for fish and chip lovers.

site_logo

Nicola cODY . 2024-04-13

MORE AT Google

Fab place, fab food and great service

site_logo

Lynn Collins . 2024-04-11

MORE AT Google

Usually go to Carleton Fish and Chips ; - They were closed for a week. Went to Poulton Seniors, and ordered our usual - 3 med fish, a med chips and peas and curry sauce . Could not believe the price - £27.35. The fish was very thin between the batter and the chips were undercooked and certainly not crispy!! I am usually charged around £17 at Carleton and the standard is far superior. More chips for a med portion and well cooked (crispy on the outside and soft in the middle)

site_logo

Paul J . 2024-04-10

MORE AT TripAdvisor

We called in for lunch yesterday and had a lovely fish lunch, all cooked to perfection. We were served by Chloe, who was an absolute treasure. We watched her serving a mainly older clientele and she was wonderful with them, they loved her, she never stopped the whole time we were there she is a true asset to your company. I hope you pay her well as she deserves it.

site_logo

Elaine Stafford . 2024-04-06

MORE AT Google

We had a fantastic service from Chloe at Poulton. She really looked after my family. Thank you. Alison.

site_logo

Alison Hornby . 2024-03-29

MORE AT Google

Absolutely gorgeous 😍 partner ordered large fish and chips and got 2 fish 🐟 I ordered the mini steak pudding meal and couldn't finish it all , the food is freshly cooked nice and hot. Chloe is an asset to Seniors she is a lovely smiling person so helpful we will definitely be going back 😀 xx

site_logo

Rosie Parry . 2024-03-17

MORE AT Google

The best fish and chips I've eaten, my dad loves it here, they do a mini fish chips and peas and pot of tea and bread and butter for around £8.00 each, what a bargain 🥰

site_logo

Jill Liversage . 2024-03-06

MORE AT Google

The mini meal deal was absolutely delicious, great quality, plenty for a hungry shopper and a great price, will be back again

site_logo

John Mcnamee . 2024-02-19

MORE AT Google

Tried the £5 sausage meal deal. Very nice and enjoyable. Nothing special and shocked to see the chips are brought in ready cut etc but all clean and pleasant and would return but nothing overly amazing. Fish is expensive and on the small side even as a treat.

site_logo

David Umpleby . 2024-02-18

MORE AT Google

Excellent value and good service

site_logo

Hazel Flatley . 2024-02-13

MORE AT Google

Cheap Tuesday Very disappointed for the last 2 visits. Chips are undercooked and very hard. Fish are overcooked..the batter was very burnt and not edible. I visit every Tuesday for a treat for the parents..however l wont be doing so again.

site_logo

SeasideGirl . 2024-02-07

MORE AT TripAdvisor

We had some food as a take-away as it smelt so good. We were not disappointed. The food was all really hot , fresh and tasty. The guy who served us couldn't have been more helpful either. He had a tee shirt on saying team leader. Finally I'd like to add , Seniors prices were very good and also there were plenty of deals too for individuals, couples or families. Well done 👏

site_logo

gillyada . 2024-01-21

MORE AT TripAdvisor

Was served by the lovely Chloe who I believe is training. Super friendly & efficient. Food was delicious cooked by Luis who made me a new fish as I forgot to say I only eat lightly battered! Will be back and highly recommend

site_logo

Andrea Stafford . 2024-01-19

MORE AT Google

Really excellent value for money. They do mini fish, chips and peas with bread and butter and tea or coffee(multiple types) for £7. Despite the mini name my wife and her friend couldn't finish, so more for me! We'll be back!

site_logo

David Burton . 2024-01-13

MORE AT Google

First visit . Good quality and consistent with other seniors . Will go back .

site_logo

Lloyd Schober . 2023-12-23

MORE AT Google

Friendly efficient service Reasonable and very tasty fish and chips

site_logo

Chris Phillips . 2023-11-29

MORE AT Google

Hot and fresh with plenty of seating, onion rings were to die for!

site_logo

heart_of_a_daedra . 2023-11-07

MORE AT Google

I was down to visit my daughter in staining and drove to poulton -le- Fylde for groceries and stopped for lunch at the seniors fish and chip shop, The only word I can describe our food is delicious. John and Catherine.

site_logo

John Burns 1 . 2023-10-12

MORE AT Google

Great food at good price, will be going back.

site_logo

phillip connor . 2023-09-28

MORE AT Google

Great service in the restaurant area. Fish and chips delicious. Reasonably priced too.

site_logo

Sheila Helms . 2023-09-24

MORE AT Google

Used to be great must either have got complacent or lack of staff training. Ordered large the chips were no more than extra small told them sent a picture we’re not bothered at all i would avoid here drove 12 miles also as usually good never again

site_logo

KeithT1214 . 2023-09-19

MORE AT TripAdvisor

Went large which means 2 fish and unlimited chips all freshly cooked - superb!! Coffee was also free refills! What is there not to like.

site_logo

Andrew Roe . 2023-09-10

MORE AT Google

Great quality. Seniors are the best chippy I've been to.

site_logo

Gavin . 2023-08-29

MORE AT Google

The Seniors meal deal is excellent value for money and delicious, would thoroughly recommend. However, last evening the service was somewhat slow. The crockery was not clean, a dishwasher problem we thought and very disappointing.

site_logo

Amba B . 2023-08-26

MORE AT TripAdvisor

Fish was dry and batter was a bit tough not crispy

site_logo

Tony Drapersmith . 2023-08-21

MORE AT Google

Nice food. Great service but being charged for condiments is awful. Owner clearly just money grabber

site_logo

Samuel Dimmick-Parsons . 2023-08-09

MORE AT Google

Fish chips peas can of pop £7.50 good all round food cheers

site_logo

Warriors W . 2023-07-04

MORE AT Google

We've been a couple of times, the last time the chips we're reheated a couple of times, very dry and tasted horrible

site_logo

Harold “adge” Selby . 2023-06-28

MORE AT Google

Fabulous fish and chips and great service. Large eat in restaurant with air conditioning

site_logo

Jeanette Barker . 2023-06-11

MORE AT Google

Went here for a chip muffin was shocked at the price £4.50 didn’t enjoy the chips atall didn’t taste great wouldn’t go there again

site_logo

Susan Davies . 2023-06-07

MORE AT Google

Brilliant food, reasonably priced.

site_logo

Dave Ross . 2023-06-06

MORE AT Google

Maybe an unlucky experience but not too impressed after ordering 2 fish meal deals (£7.50) via click and collect. Use Seniors regularly however hit and miss sometimes it’s really nice and others are disappointing unfortunately

site_logo

Crafted Designs . 2023-06-01

MORE AT Google

Love the place spotlessly clean great food .amazing staff so friendly and helpful.fish and chips are amazing

site_logo

Derkies15 . 2023-05-20

MORE AT TripAdvisor

The fish and chips are delicious, the fish is really fresh.

site_logo

Susan Varley . 2023-05-09

MORE AT Google

Best haddock around here. Just so fresh and tasty. Staff great Top spot for fish and chips

site_logo

cliff crabtree . 2023-05-08

MORE AT Google

Amazing fish, chips and mushy peas. Absolutely enjoyed my lunch at the Poulton restaurant. Very tasty and good sized portions. Friendly staff and a spotlessly clean restaurant. Would highly recommend.

site_logo

Jeff Stone . 2023-04-25

MORE AT Google

Went for lunch today not the best chips not very nice. Gravy was that thick was like glue you couldnt pour it over your meal wont be going back. Waste of £17.50

site_logo

ian irvine . 2023-03-21

MORE AT Google

Seriously good fish and chips should be eaten as often as possible. Visit here a lot so what more is there to say. Great value and superb deals. Eat in or take away. And Don’t forget the unlimited chips on eat in.

site_logo

Paul Fisher . 2023-03-14

MORE AT Google

Great chips with really lovely fish. The staff went out of their way to help. Will become a regular from now on

site_logo

Tanya Muckle . 2023-03-04

MORE AT Google

Had take away good service lovely fish n chips .would always recommend if your in the area

site_logo

Angie Moar . 2023-03-02

MORE AT Google

Quite disappointed with the food. The chips weren't as fresh as normal.

site_logo

Veronica Jackson . 2023-02-23

MORE AT Google

Went in for lunch on Tuesday afternoon at 12.45. Waited to be seated when the guy wearing a leader t-shirt grunted and nodded towards a table that wasn’t full of dirty plates. We sat waiting for menus or for someone to acknowledge us but no one came over. The table next to us paid and when the “leader” who they called Ethan took the payment they made some small talk. Ethan still didn’t attempt to serve us but went to take the order of two guys that came in after us. This is our first visit to Poulton Seniors and we won’t return. Normoss Seniors is so much better, cleaner and friendly attentive staff. I understand if you are busy or short staffed but just acknowledge waiting customers.

site_logo

LancsLass14 . 2023-02-21

MORE AT TripAdvisor

It's a good few years since we visited Seniors, so when friends suggested it after an afternoon in Ma Kelly's Station in Blackpool, we were happy to try it out again. Small Haddock (lightly battered), chips, mushy peas, a slice of bread & butter, a very nice carton of Tartare sauce and of tea for £6 was excellent. There was plenty on the plate, delicious too, all making it extremely good value. I couldn't have eaten more than was served. In fact three of us had the same, with the other one choosing the standard size option. Only one little niggle.... A small helping doesn't necessarily need to be served on a plate that only just fits the serving on. It just makes it more difficult to eat the food comfortably by having to avoid accidentally pushing anything off when cutting into the fish portion. I know a large plate will make the portion appear smaller, but there has to be a mid-size plate available. Saying that, we will certainly be visiting more often 👍

site_logo

Shell Chapman . 2023-02-20

MORE AT Google

Fantastic service, food,and staff very helpful A1 x

site_logo

Brian Howarth . 2023-02-11

MORE AT Google

Went for late lunch Thursday afternoon early February. Place was very clean. Had to use the toilets and the gents were spotless even if floor a tiny bit slippy as I think it had recently been mopped. Establishment is licensed and serves beer and wine by the glass and bottle. I ordered the large Haddock and chips with bread and butter and a bottle of sparkling water. Based on the waitresses suggestion my brother went for the mini meal deal with cod as his choice of fish. This was only £7.00 and included mushy peas, a slice of bread and butter and a pot of tea. Meals didn't take long to arrive. The fish on both meals was piping hot. I was disappointed with the chips. More to do with the texture rather than the taste. Plus they were a bit thin for chippy chips. And my large Haddock was two pieces rather than one big one. They were also on the thin side. I got a taste of my brothers mushy peas. They were good. And the bread was fresh, not stale or dried up like it had been left out all day. He enjoyed his and, for £7.00, have to say this was great value for money. But for me there was a little something lacking. Everything was ok. There was nothing major wrong but it wasn't special or memorable. The place was clean. The set meal was great value for money, especially in these times, but there was nothing that said this is wow and worth an hours drive to visit again.

site_logo

Peter O'Sullivan . 2023-02-02

MORE AT Google

Friendly staff, warm atmosphere

site_logo

Gabriela Marinelli . 2023-02-01

MORE AT Google

Great fish 🐟 and chips 🍟 served by friendly staff 👍

site_logo

Gary Cordingley . 2023-01-17

MORE AT Google

Very good value 2 haddock chips peas lovely coffee and bread and butter £12,00 for 2 people go every monday

site_logo

Lesley Rhodes . 2022-11-04

MORE AT Google

Great chippy, great daily deals for all ages

site_logo

Kay Hession . 2022-10-15

MORE AT Google

This has to be one of my favourite chippies in the area, the chips are always cooked to perfection, as well as the fish, the staff are super friendly, and the plaice is spotless! (Sorry couldn't resist the fish pun.)

site_logo

Paul Robinson . 2022-09-10

MORE AT Google

Stumbled across this place on our way home from blackpool . What a treat this place is the food is excellent and fantastic value .....4 of us chose large fish and chips in the sit down restaurant, £9.95 each with unlimited chips and we certainly didn't expect to get 2 good size fish on our plates , theres a choice of cod or haddock or both . Would highly recommend here and will definitely return when we're back in the area

site_logo

GHYLLDUB . 2022-09-06

MORE AT Google

I ordered from Normoss by click and collect, some time ago. Since then, I have been bombarded by unsolicited e-mails, despite the fact that I have asked to unsubscribe. I shall certainly not use this again.

site_logo

Joy M . 2022-08-29

MORE AT TripAdvisor

A great clean and friendly Cafe and Take away.We eat in the cafe witch is immaculate clean We had the Seniors set meal for only £6.00,includes fish chips and a side,plus drink and bread and butter.The size of the fish and chips was very good.We where so happy with the meal and service we looked online to see where their other cafes are in the area.Would highly recommend a visit, take away or in their cafes.

site_logo

andychapman . 2022-08-18

MORE AT TripAdvisor

We actually drive 30 miles to Poulton for fish and chips at Seniors, crazy or what but sooooo delicious ty

site_logo

lyn aldous . 2022-08-17

MORE AT Google

Bought 2 lots of regular chips....noticed the yellow frying oil was seeping all over the carton wrapping paper .... all of the chips were very oily and mushy ,we just left them. We took them back ( not something we do normally) and were only offered another replacement or something else from the menu (very poor selection on offer )we were not offered a full refund as requested , we were told that Poulton branch cant do this (???)Anyway left very disappointed having to pay an extra 95p on top of the £5 for just 3 bottles of 500ml Celtic spring water (!!!!!!! £5.95 in total🧐😲).Not the nice chips weve had occassionally in the past that we wwre looking forward to. I do think it would be a good idea to offer a voucher or your money back....instead it was written on a wet piece of paper as an iou for next time.....

site_logo

Sylvia Anderson . 2022-08-15

MORE AT Google

Me and my wife went to Seniors for Fish and chips yesterday. Could not falt it at all. Got a small haddock and chips and a drink and a slice of bread and butter and peas for two £12 I would recommend it we will return and the staff was very polite

site_logo

Sam P . 2022-08-08

MORE AT TripAdvisor

I cannot believe some of these reviews.Myself my wife have taken her aged parents here once a month for about seven years.In between another sister takes them,sadly we lost mum in December,only today we took dad for lunch.The fish and chips are superb,and the portion size is incredible.Today was busy and I am glad,it's a wonderful friendly restaurant,and I look forward to visiting for many years more,and that is praise from a Yorkshireman.Well done Seniors.

site_logo

CycleChat . 2022-08-02

MORE AT TripAdvisor

You can get a great special fish chips peas b/b and a drink for 6.99. And it's plenty. Food and staff are spot on and they have baked fish on the menu for those who don't want batter. The restaurant is spotless.

site_logo

Karen Langhorne . 2022-08-01

MORE AT Google

Great food, grandchildren love it

site_logo

Vaughan Riley . 2022-07-27

MORE AT Google

Always a good standard of fish and chips. But fish, chips and peas twice was virtually £20, unfortunately a sign of the times.

site_logo

Wins Low . 2022-07-21

MORE AT Google

Beautiful food, good service and great Air Conditioning on a hot Day.

site_logo

Heather Coates . 2022-07-19

MORE AT Google

Always good fish and chips at seniors

site_logo

Susan Ainsworth . 2022-05-24

MORE AT Google

Really friendly staff food is very fresh and hot Really good value we go there at least twice a month

site_logo

liz cody . 2022-05-08

MORE AT Google

Good pie, great chips and super onion rings along with a nice coffee.

site_logo

Tony Winstanley . 2022-05-07

MORE AT Google

Fish deal is great value, the batter on the fish is crisp and tasty.. Chips tasty and a fairly good coffee as well.. What's not to like ☕🍟🐟

site_logo

Robert Baylis . 2022-04-15

MORE AT Google

Top quality grub at a reasonable price ! What more could you want !?

site_logo

Steve Thorpe . 2022-04-08

MORE AT Google

Really good crispy fish and dry chips. Tasty peas and curry sauce. Best Seniors I have been to. No harsh smell of cooking oil outside. Friendly and pleasant server and chef. Worth the trip

site_logo

Philip K . 2022-04-07

MORE AT Google

Came at 6;50 on a Tuesday night for a sit-down meal Rang the buzzer and stood in the doorway of an empty restaurant (2 single diners) while the waitress saw and then ignored us. After several minutes the young man frying shouted over if we had been seen. He told us to just sit. The waitress came over and mumbled menu. Came back you ready to order. Repeated order to us and vanished. Luckily food was perfect service shockingly bad

site_logo

catbarks . 2022-03-15

MORE AT TripAdvisor

Arrived at Poulton and went for lunch at seniors service excellent, food outstanding good choice. Prices reasonable would recommend.

site_logo

Linda Wallace . 2022-03-13

MORE AT Google

Cheap Tuesday turned into expensive Tuesday .The chips and peas went into my dustbin..the peas were like a solid rock and tasted solely of vinegar. The chips were hard and green and if it weren't for being elderly l would have gone back to Seniors and returned the whole order. The shop hit and miss..we have had great food on occasions..sadly this wasnt one of them.

site_logo

Patricia Cheetham . 2022-03-11

MORE AT Google

Chips nice but cod was small, tough and dry, I don't think it was fresh. The gravy that partner and daughter had wasn't nice and was lumpy

site_logo

Michael H . 2022-02-24

MORE AT TripAdvisor

Please feel free to enjoy your fish and chips or ects in here lovely take out as well as eat in please feel free to come and visit on your way to do your shopping 🛍️🛒 or ects thanks ☺️👍

site_logo

Julia Fretwell . 2022-02-14

MORE AT Google

Great fish&chip restaurant, great value for money lovely staff and spotlessly clean & no nasty cooking smells, awesome place to eat.

site_logo

Barry Henderson . 2022-01-31

MORE AT Google

Lovely food, freshly made. Friendly staff

site_logo

Julie De Vere . 2022-01-18

MORE AT Google

The staff are always great here and the food is spot on.

site_logo

Tim Rowe . 2022-01-17

MORE AT Google

Lovely fish and chips and mini meal reasonably priced.

site_logo

Margaret. Trott . 2021-11-08

MORE AT Google

The best fish and chips i had in years! Beautiful and service/cleanliness excellent 👏

site_logo

Ian Bennion . 2021-11-05

MORE AT Google

Lovely fresh fish and chips a little bit more pricy than other chippy's in the area but worth it

site_logo

Stephen Mitchell . 2021-11-04

MORE AT Google

I recommend tasty fish, clean, friendly service

site_logo

Ka Sia . 2021-10-30

MORE AT Google

Similary restaurants in North West

restaurant_img
4.0

4 Opinions

location-iconBeacon retail park, Unit 6 Westfield Rd Catterall, Preston
Fast food
outdoor_seating_309372takeaway_309372delivery_309372

I have had really good fish and chips from here -on 3 occasions butt not this time! Firstly the man on the till had very little understanding of the menu. I ordered haddock, small chips and mushy peas. he appeared not to understand or be able to use the till. I repeated my order - 3 times! Eventually a young man came to assist and I asked him to read back my order. He read - chicken and mushroom pie and chips!!! I corrected him and asked again for regular haddock, small chips and mushy peas. Great he said - I asked him to read my order back - he said cod, small chips and mushy peas!!! By now I was getting fed up as there seemed little appetite for good customer service. Eventually after one more attempt it was sorted out. The first guy started frying. He wore no apron, no hat or protective head wear, he didn't wash his hands. The young man on the till wore no 'food prep' clothing or headwear When the fish came out, the batter looked crispy. However when I started to eat it - the batter was not cooked, it had holes in it and the consequently fish was over cooked. The batter was crispy on the outside and slimy white on the inside - suggesting that the fat had not been brought up to temperature before the fish was put in. The chips had clearly been reheated by putting them in hot fat just before serving. The peas were good. I think the owner or manager was sitting in the background on their phone - their time may have been better helping the staff - who clearly didn't have a clue! The key to any good business is quality, consistency and customer care. This business had none! I will not be going back

restaurant_img
4.0

173 Opinions

location-icon126 Poulton Road
Fast food
outdoor_seating_232260takeaway_232260delivery_232260

The food is always top notch from here and the service is second to none. They always go above and beyond to help their customers.

restaurant_img
4.0

910 Opinions

location-icon106 Normoss Road
Fast food
outdoor_seating_94516takeaway_94516delivery_94516

Think the manager Emma needs a lesson in customer service and being ignorant

restaurant_img
3.5

114 Opinions

location-icon99 Croston Rd
Fast food
outdoor_seating_162624takeaway_162624delivery_162624

A great, friendly chip shop. Lovely fish & chips.

restaurant_img
3.5

72 Opinions

location-icon6 Brook Street
Fast food
outdoor_seating_187542takeaway_187542delivery_187542

Took online order and my money, but not open!