Based on 910 opinions finded in 4 websites
Based on 910 opinions finded in 4 websites
Opinions
Think the manager Emma needs a lesson in customer service and being ignorant
steven addy . 2024-11-04
MORE AT Google
Not happy because my odder was all there and cold chips fish waiting for my son food was here there did send it later so I was eating cold food
amanda . 2024-10-22
MORE AT TripAdvisor
We enjoyed the fish and chips the service was really good the price was good we will return 👍 we think it is a very good fish and chip shop
Ian Parker . 2024-10-19
MORE AT Google
Fish was black on the bottom and the tray where fish was in were soaked in oil like it have not been drained properly. I got this delivered to my mum and dad for their tea in Normoss.
Iveta Mezajeva . 2024-10-19
MORE AT Google
Not been here for ages but fancied a chippy lunch on a nasty day so popped in. Had a mini haddock and chips with mushy peas, bread and butter and a tea. Not bad for £8 the fish was ok but the chips were cold and had obviously been left standing for a while. Wont return.
Lisa G . 2024-10-16
MORE AT TripAdvisor
Food arrived noticed immediately we had no gravy or curry told driver who said he couldn’t help to call the restaurant which we did they said would send immediately waited 15 minutes by which point all food was cold and went in the bin wasted 31 on two large fish and one chips no apology
Louise . 2024-10-04
MORE AT Just Eat
Great cafe bright and airy,food fresh and reasonably priced
DAVID Gallagher . 2024-09-17
MORE AT Google
the food was fantastic and it arrived on time but they missed off my barm and the tomato sauce
Sharon . 2024-08-26
MORE AT Just Eat
Absolutely great food and delivery service xx
MARGARET . 2024-08-23
MORE AT Just Eat
Great fish and chips in the restaurant . nice and hot… hadn’t long to wait. Really good Value for £16 for 2 of us. Marred by the fact that when we gave a £20 .. the assistant casually asked us if we’d like the change!! We’re in our 70’s and thought that was a bit much. We gave a tip… but not 20%!!
Brenda Gribbens . 2024-08-22
MORE AT Google
Always spot on, friendly efficient service, best fish & chips for miles! Worth the journey 👍
TC . 2024-08-22
MORE AT Google
the gravy and curry split all over bag and 1 portion of chips. delivery person flung bag of food threw door
Zoe . 2024-08-07
MORE AT Just Eat
The food was really poor quality. The fish was overcooked and the chips were pale, undercooked and sweaty. They were inedible. Also no salt and vinegar on anything which was specifically requested in the notes.
Leanne . 2024-08-06
MORE AT Just Eat
(26 July) The chips were peely-wally - and we had to re-do them in the air fryer to make them edible. What's the point of take-away when you end up cooking yourself. See pics. These chips do not look like the chips on the website pictures! Disappointing but not the first time.
KrissyZee . 2024-08-03
MORE AT TripAdvisor
£9 almost for cheesy chips and gravy !!!! Day light robbery if you ask me I couldn’t believe it. Although the lads working at lunch time were a good bunch of young lads I couldn’t help but notice the older manager being very demanding to the lads, I felt like telling him to shut up the way he spoke to them. Wasn’t good to see, deffo won’t be back.
Jamie Brownlie . 2024-07-30
MORE AT Google
soggy chips and batter , thay needs staff that know what there doing
kevin boylan . 2024-07-13
MORE AT Google
Dry chicken burger got told if you want mayo it’s 50p for a bit on the burger £4 for a frozen looking burger other chip shops in area £3.50 for burger cheese and salad and mayo and the quality of the burger is way better
Karl H . 2024-07-07
MORE AT Google
Excellent food very well priced and Great tasting Definitely worth a visit. U will not be diddapoimyef Worth sitting in as much as a takeaway Great and polite service
Tom . 2024-07-03
MORE AT TripAdvisor
Food very reasonably priced, the peas were homemade by the owner. They were absolutely delicious!. I would go just for the peas. I would definitely recommend anyone to try this takeaway!. Thank you!.
Joanne A . 2024-06-27
MORE AT TripAdvisor
normally order from cherrytree rd seniors, the fish batter was extra crispy, ordered two tubs of curry sauce, recieved both tubs with I kid you not a dessert spoon and a bit of sauce, for the price I will not be ordering from here again.
sam . 2024-06-26
MORE AT Just Eat
This is a good place quick service Tuesday if your a senior it's a bit cheaper chippy Tuesday as down by locals
barry davies . 2024-06-25
MORE AT Google
Was perfect food and driver was very polite thanks
Mikey . 2024-06-20
MORE AT Just Eat
Got charged £20.75 for 2 fish 1 chips and1 peas, scandalous, it appears, the staff automatically give you LARGE portions without your knowledge, you should ask your customers if they wish to go large, it's always been pricey, but they've just got too greedy, maybe train your staff the right way round, normal portions unless stated otherwise,
kathleen smith . 2024-06-16
MORE AT Google
1st and last time here. Went for the £8 deal where you get a mini fish, regular chips and a large side. Great deal apart from the the portion being far too big on the chips and they were under cooked. Disappointed to say the least, your one job is to cook chips. I was really looking forward to these. But the straw that broke the camels back; NO pickled eggs. Devastated is an understatement.
Alex Garnett . 2024-06-14
MORE AT Google
Great food, staff, and best prices in blackers
Steve Hollingworth . 2024-06-09
MORE AT Google
I have always been a big fan of seniors and my favourite shop has always been Normoss . I have had many takeaways and also eaten in the restaurant many times over the years and always been happy . On wed 5/6/24 I took my friend for lunch and we both had a mini meal , The fish was good as we asked for it lightly battered but the chips were terrible they were chewy had not been peeled properly and we’re going black at the ends they definitely were not fresh and shouldn’t have even been put on the plate .i am hoping that this is a blip and when my friend brings her family next month for her birthday tea it will be back to its best .
jackie houldsworth . 2024-06-06
MORE AT Google
Top chippy loved the food, very reasonably priced and good portions 👍😋
Stephen Brady . 2024-05-31
MORE AT Google
Ordered 2 lots of large fish and chips with salt and vinegar to share and none of us could taste the vinegar, a real let down and was too far/late to go back. Because of this, it also felt really overpriced. Have had better in the past but not been for a couple of years.
Paul Sparrow . 2024-05-25
MORE AT Google
Well up to the usual high Standard of Seniors. We were able to park a few yards along the street at the side of the shop, which was good for our friend who has limited mobility. Staff were all very cheerful, friendly and helpful. Heartily recommended.
David Burton . 2024-05-12
MORE AT Google
No updates, waited in total an hour even though I live a 5/10 minute drive.
Rachel . 2024-05-03
MORE AT Just Eat
Seniors food is normally delicious, but on this occasion the chips were a little bit hard like partially uncooked and the sausage just tasted different than normal couldn’t but my finger on what was wrong.
Serena . 2024-04-30
MORE AT Just Eat
I ordered 2 meat potato pies yesterday the potatoes were hard my friend said the same could not chew it very disappointed the chips were hard too only good thing about it was the hot gravy and the nice person that delivered it
Frances Stewart . 2024-04-18
MORE AT Google
We’re usually regulars at Poulton but went to Normoss as we were passing. Glad we did! Excellent food, served as requested and speedily. Thanks also to Emma who is the exemplar of great customer service.
Paul Morgan . 2024-04-14
MORE AT Google
Good value and always good service.
Alun Jones . 2024-03-20
MORE AT Google
Went for usual Friday tea & found owner on tools frying. What a great bloke & great fish fryer.
Dave Mackie . 2024-03-08
MORE AT Google
The food, service, and atmosphere is always spot on. It is a terrific chippy.
John Breeze . 2024-02-26
MORE AT Google
fast and great quality thank you
gemma . 2024-02-17
MORE AT Just Eat
food was fab as always, driver was friendly thank you x
Vanda . 2024-02-06
MORE AT Just Eat
Become a regular Thursday night dinner. Have a pie deal of the menu which is very reasonable. Great chips and curry sauce, although pies are not my favourite brand still ok. Staff are very friendly and offer great service. Although having a chippy tea is not cheap now it is well worth it at seniors
Andrew Walton . 2024-01-28
MORE AT Google
Good quality. Arrived still hot. Only niggle was the two tomato sauce sachets had use by dates of Oct 23.
Mike . 2024-01-22
MORE AT Just Eat
Good good.arrived fast and hot.
Maurice . 2024-01-19
MORE AT Just Eat
The whole meal was cold the chips were dark and lots of scrappy bits and my drink didn’t arrive with my order
Suzie . 2024-01-18
MORE AT Just Eat
This is the original shop of the family run Seniors chain, we've been using it for 20 odd years and their service and quality are consistently excellent. I can't think of anywhere better, anywhere in the country. Their other local shops I've frequented are equally good.
Matthew Herbert . 2024-01-14
MORE AT Google
Overpriced half cooked pile of potato mush made worse by the cheap watery condiment they are trying to pass off as vinegar... Save your money... Eat somewhere else
holyhighwayman2016 . 2024-01-14
MORE AT TripAdvisor
Visited in January. Party of ten. Friendly staff. Waitress was great. Well organised. Polite. Food was delicious.
ayaan dawkins . 2024-01-13
MORE AT Google
I thoroughly enjoyed the fish combo but the star of the show is Emma the store manager who makes you feel at home and even remembers what you had last time!
Russell Grant . 2024-01-11
MORE AT Google
Thought id give it one more try, same horrible chips, n mushy peas( no coment), Never again !!!
Maureen Mullin . 2023-12-23
MORE AT Google
The food was cold there were more bad chips than good chips in the portions. The fish was greasy and no cod was available
Karen . 2023-12-23
MORE AT Just Eat
Very nice high standard of food worth the money the small is quite big
Jamie . 2023-12-20
MORE AT Just Eat
Food fantastic as always, delivery did take much longer than originally stated, but they did call me to let me know they were busier than normal and reassure me I would get my order as soon as possible.
Cloe . 2023-12-09
MORE AT Just Eat
Lovely meal in the restaurant very reasonable price. Staff are fantastic
tracy hodgson . 2023-12-08
MORE AT Google
Last time out the wrong can of pop was delivered. This time no drink at all. Not good.
Chris . 2023-12-01
MORE AT Just Eat
Worse meal I have ever tried eating, ended up putting it in the bin. £5 jumbo sausage meal
Michael . 2023-11-28
MORE AT Google
My food arrived on time and hot, it was delicious.
Susan . 2023-11-07
MORE AT Just Eat
Once again yesterday we went for lunch at seniors normoss all I can see is been going there for year's never had a bad meal well done seniors
LYNN Smith . 2023-11-02
MORE AT Google
This is our closest and local Seniors and after ordering food from here tonight. We will not be using Seniors again. We're not sure what happened to Seniors because it used to be good and the last couple times have been a real let down. Especially tonight. Chips were cold, soggy and clearly NOT cooked long enough. The fish was swimming in grease making the batter soft and inedible. Peas were cold. The only good thing I can say about this delivery was that they at least had cold cans of coke and the lady who delivered it was very polite. Other than that...disappointing. So won't be using Seniors again unless something drastic happens to make the food better. What a waste of money as at least 80% of it went straight in the bin.
Rachel Mitchell . 2023-11-01
MORE AT Google
I stand by it, Seniors is one of the finest places for fish and chips in the entire Fylde area. The menu is varied, the food is delectable (especially the fish combo), the portions are very generous and the waiting time is minimal. The service at the Normoss branch is nothing short of sublime, I would particularly recognise Emma for her larger than life personality and her professional and assiduous attitude. I'm a repeat customer and I can say without doubt, I've never once had a bad experience at this branch (nor any other I've visited). Will certainly keep coming to Seniors and I highly recommend to both residents and visitors.
Jeremiah J. Haywood . 2023-10-20
MORE AT Google
Service with a smile🙂Hot food,friendly delivery driver.Great all round.Thankyou Seniors 👍
Darrelle . 2023-10-14
MORE AT Just Eat
Great food and service. Very reasonable prices.
John Pelos . 2023-10-13
MORE AT Google
Cold and put vinegar on when it wasn't asked for!
Samantha . 2023-10-05
MORE AT Just Eat
Fish was dry and stood a long time. Pea's like a dry ball not seemed fresh. Meal luke warm. Not upto usual Seniors standards.
Malcolm . 2023-10-04
MORE AT Just Eat
Fish had been lying in the warming cabinet for a long time , l did notice the fish fryer say something to the trainee and l assume he was telling him to get rid of that particular piece of fish (my assumption was realised when l got home and unwrapped our meal) that piece of fish was hard and inedible. Have used Lytham,Poulton andNormoss regularly at least once a week and l regret to inform your standards have drastically dropped,which ,is a shame. Maintaining excellence is.difficult, It is not only us that are now going elsewhere ,we are aware of numerous others.
anthony p . 2023-09-30
MORE AT TripAdvisor
Got a fish on a barm super fresh fish and barm lovely light and crispy batter and the guys in there are awesome will definitely be visiting again when passing threw the area
Aaronwade Lily . 2023-09-30
MORE AT Google
Fab food as always, fresh, hot, great team. Thank you again to all :) x
D . 2023-09-28
MORE AT Just Eat
As a couple we have eaten at Seniors for many years, even before it was Seniors. To be fair we don’t every week but still consider ourselves local loyal customers. We were quite taken aback this evening at the cost, the price has appeared to increase significantly to our expectations. No meal deals on regular fish chips peas etc as we feel sure they have always done. They do one deal to be fair it is a very small fish with small chips.. something I remember they used to offer pensioners at lunchtime. Regarding the fish it was good , but not very big , the chips were small portioned. They do advertise unlimited refills of tea and chips ? I cannot imagine what customer is being targeted with this offer but it does not appeal to us, we feel we have overpaid for what we have eaten to accommodate this eat as many chips as you can offer… we ate at 6:30pm…prime time and we’re at one point sat on our own , there was a time when the restaurant was a busy place. Unfortunately we will eat elsewhere on the experience we have had.
Paul Howard . 2023-09-25
MORE AT Google
I’ve been well ripped off, they charged £20 for a fish and 3 sausage what a rip off. No chips, complaint but fobbed off
Nick W . 2023-09-19
MORE AT TripAdvisor
Always nice just orderd again yummy
Kelly . 2023-09-14
MORE AT Just Eat
Was just as nice as walking in and ordering spot on no faults thanks guys
Mikey . 2023-09-08
MORE AT Just Eat
Nice. Just what the doctor ordered.
Duncan . 2023-09-08
MORE AT Just Eat
Fabulous, fresh food. Perfect chips! See you again soon, thank you x
D . 2023-09-07
MORE AT Just Eat
The food was excellent, nice and hot and delivery driver was very pleasant
Lynn . 2023-09-04
MORE AT Just Eat
My 10 year old son and I regularly go and sit in the restaurant for our dinner. Perhaps once a fortnight. Always clean, polite staff. Seems a fast staff turnover though! We always almost clear out plates and there is wine/beer available if you are in walking distance, we enjoy it. Fish and chips isn't as cheap anymore either but the the mini haddock meal is enough for me £7 ! X
Melanie M . 2023-08-23
MORE AT TripAdvisor
Would definitely order from here again.Food was piping hot and the delivery man was lovely 🥰
Darrelle . 2023-08-22
MORE AT Just Eat
Lovely young Harrison and his Team Manager were brilliant. Great food and service. Thank you
Jacqui Sellers . 2023-07-25
MORE AT Google
Really generous portion of haddock x4.
Richard Todd . 2023-07-24
MORE AT Google
I can only speak for us we got fish and chips and sides the other day every thing was wonderful we would like to thank you wonderful fish and chips 🍟 and delivery was spot on and very nice delivery man 10 out of 10
Sam P . 2023-07-22
MORE AT TripAdvisor
The fish was dry I coukd not chew it won't be ordering again
Frances . 2023-07-14
MORE AT Just Eat
Absolutely best chippy I ever been too I call in before work (I'm a doorman) the staff are very welcoming service is great and very good meal deals if you want them
Phillip Johnson . 2023-07-09
MORE AT Google
Food arrived quick, probably because it wasn't cooked that well. Bunged in the bin. Keep the money for your gas bill, just fry the food a bit longer in future.
Nick Shane . 2023-07-07
MORE AT Google
Delivered hot and before the allotted time, price has increased since our last order.
Allan . 2023-06-30
MORE AT Just Eat
I know it’s late delivery but I can honestly say that I didn’t mind it being late as the food was fantastic and fresh as always
Alexander . 2023-06-26
MORE AT Just Eat
Seniors used to be good - fresh piping hot, golden chips but now they're way overpriced bad, soggy chips
shelly m . 2023-06-20
MORE AT TripAdvisor
Terrible customer service. Arrived earlier this evening and patiently waited for my order to be taken and I could see there was a large order on. Another customer came in behind me and ordered fish. A second customer came in and ordered sides which I didn't have a problem with as it was quick to deal with. At this point I had been waiting 10 minutes and the lad at behind the counter decided to take another customers order.
Katie . 2023-06-14
MORE AT Google
Steak pie had been reheated that many times there was no gravy left in the pie so dry
David . 2023-06-13
MORE AT Just Eat
Always good service and lovely food staff nice.
Nicola Dolby . 2023-06-04
MORE AT Google
Good food, my full stamp card mysteriously disappeared and I didn’t get my discount again.
Allan . 2023-05-26
MORE AT Just Eat
Worst fish and chips I've ever had. Order was incorrect two peas instead of peas and curry ,one fish was dried up think it had been there since lunch time ,chips were soggy and cold. Will not be returning. I was the only person in the take out wonder why!
John Sharples . 2023-05-23
MORE AT Google
Always comes early and food is awesome!!!
alex . 2023-05-20
MORE AT Just Eat
Never disappoint quality food & hot every time . So helpful if you call to change your order.
Jill . 2023-05-19
MORE AT Just Eat
Good value for money and that Gravy!
Natasha Anderson . 2023-05-19
MORE AT Google
Distgusting chips sausage smells had to spit it out horrible
Michael notton . 2023-05-13
MORE AT Google
Too hit & miss. One week great fish & chips - next week poor batter on fish, anaemic chips, with lots of eyes in spuds. Some of the young lads on the counter need some instruction in customer service. Roll the dice and see what you get.
kristian zacharias . 2023-05-10
MORE AT Google
Food was piping hot, really tasty, and came earlier than expected......thank you 😋
Emma . 2023-05-02
MORE AT Just Eat
Tasty fish & chips as always and delivered nice and hot before the time allocated
Allan . 2023-04-28
MORE AT Just Eat
Sausages are OK but could be better but all good
Leanne . 2023-04-25
MORE AT Just Eat
Excellent service and food was hot when it arrived , great prices too :)
Kim . 2023-04-21
MORE AT Just Eat
Beautiful Steak pie with big chunks of steak in & beautiful chips & curry sauce. Arrived earlier than expected and lovely and hot. 10/10 ⭐️⭐️⭐️⭐️⭐️
Stacey . 2023-04-20
MORE AT Just Eat
Went to seniors last night about 1930. Ordered lightly battered well done haddock, chips & spicy curry. The chips were old & burnt, the fish was swimming in its own grease and was definitely not lightly battered or well done & the curry sauce was fruity not spicy. No opportunity to take the food back as it was closing as I left. Tried to call to complain, no answer. Unable to eat the food it went in the bin. This is a sad example of a previously good chippy going down the pan. Expensive, poor quality, greasy. AVOID THIS PLACE
T T . 2023-04-18
MORE AT Google
Not the best, peas had an odd taste, fish more batter than fish and chips not good. Seniors definitely gone downhill over the years.
Sean McDermott . 2023-04-14
MORE AT Google
the fish batter was undercooked it was floating in oil the chips were hard it was the worst meal ever not a good advert for just eat i have complained to the restaurant but wile they offered to re send the order i didn't feel like eating any more it left bad taste in my mouth they said you could give me a full refund
steve . 2023-04-14
MORE AT Just Eat
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4 Opinions
I have had really good fish and chips from here -on 3 occasions butt not this time! Firstly the man on the till had very little understanding of the menu. I ordered haddock, small chips and mushy peas. he appeared not to understand or be able to use the till. I repeated my order - 3 times! Eventually a young man came to assist and I asked him to read back my order. He read - chicken and mushroom pie and chips!!! I corrected him and asked again for regular haddock, small chips and mushy peas. Great he said - I asked him to read my order back - he said cod, small chips and mushy peas!!! By now I was getting fed up as there seemed little appetite for good customer service. Eventually after one more attempt it was sorted out. The first guy started frying. He wore no apron, no hat or protective head wear, he didn't wash his hands. The young man on the till wore no 'food prep' clothing or headwear When the fish came out, the batter looked crispy. However when I started to eat it - the batter was not cooked, it had holes in it and the consequently fish was over cooked. The batter was crispy on the outside and slimy white on the inside - suggesting that the fat had not been brought up to temperature before the fish was put in. The chips had clearly been reheated by putting them in hot fat just before serving. The peas were good. I think the owner or manager was sitting in the background on their phone - their time may have been better helping the staff - who clearly didn't have a clue! The key to any good business is quality, consistency and customer care. This business had none! I will not be going back
463 Opinions