Based on 3.968 opinions finded in 2 websites
Based on 3.968 opinions finded in 2 websites
Opinions
Nice sandwich pleasant atmosphere
Roger Jackson . 2024-11-13
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Good meal at a reasonable price. The service was first class. But then it was not too busy so perhaps should be.
David (Dabab) . 2024-11-13
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First time there was a great experience
Angela Johnson . 2024-11-12
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Cutest place ever! Only there for a few hours, but dying to go back and stay.
Sian Young . 2024-11-04
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We were ignored at the bar for 5 mins whilst the server put glasses away and chatted to a local. Not even an acknowledged that we were there. The food tasted old as if cooked some time ago and re-warmed the chicken was so hard it was difficult to cut and chew and so dry it would put the Sahara to shame. Not what it used to be, what a shame.
Andrew Harwood . 2024-11-01
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We enjoy going on a Thursday night for the quiz.
Carole Wilson . 2024-10-31
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Traditional pub food. Reasonable price. Tasty ( apart from the vegetables!) Good service
Lesley Sanderson . 2024-10-30
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We decided to stay over night at Guys thatched hamlet, we know of this lovely lil place due to both myself and my husband previously attending college down the road, its a nice quaint place, if your expecting new and modern then this isn't the place for you, The hamlet is an old building , lovely inside we had the double executive room which has a double spa bath with a TV, can't fault it, the building is alil dated but adds to the character, we decided to eat at Owd Nells next door to Guys a traditional pub with lots on the menu , food is plentiful and value for money, Breakfast again we had in Owd Nells there's more than enough food for the money overall I'd recommend a stay to anyone who likes and appreciates old buildings by the canal, staff also very helpful Will definitely stay again 😀
Louby Louby . 2024-10-29
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Great hotel, the only issue was a large amount of spiders in the room. I understand in summer with the windows open that a few will come in, but not a dozen! Crawling in bed etc. Could have used a bit more of a clean. Other than that, great place, would recommend.
Chris Tay . 2024-10-29
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Great Halloween event! Loads for the kids to do, activities, rides and a reasonably priced Halloween party. Can’t wait to come back for the Christmas event and will book a table for food, really impressed!
Charlotte Baker . 2024-10-27
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Great food and company great evening
Eileen Walton . 2024-10-23
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Our favourite chill 😎, see you again soon
Pete Lewis . 2024-10-22
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Really great value for the Friday feeling special they do
Jacquie Coulter . 2024-10-20
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This is a beautiful thatched roofed pub with accommodation. There is a canal at the side of the pub where you can sit and watch the ducks and boats chugging past. There are plenty of tables outside around the building. Some are undercover. I was a bit hesitant to try the food here after reading some comments. The food was excellent. I had the cheese and onion pie, chips, and vegetables. My friend had the steak pudding with chips, vegetables, and gravy. And a side order of fried mushrooms. There was loads of steak in the pudding. There is ample parking and is fairly flat for wheelchair users. There is a brilliant car boot in the summer about 5 minutes up the road. We will definitely be eating here again.
Caroline Stott . 2024-10-20
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Really enjoyable food, good service
peter wilcock . 2024-10-20
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Nice room, good bar and food options, only downfall the bar closes to early
Kelly Hall . 2024-10-19
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Absolutely fantastic stay, food amazing and all staff were very friendly and helpful
Angela Breakell . 2024-10-19
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Outside spaces not good for those on crutches or walking sticks. Uneven ground and leaves not cleared but staff very friendly and helpful.
Sally J . 2024-10-19
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Excellent atmosphere, food & service once again.
PAUL WARD . 2024-10-18
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Meal rooms and service were good. The only problem as an alcohol free person, beer drinks, was very limited.
William Burns . 2024-10-18
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Visited for 2 for on Tuesday lunch menu. There was no problem getting a chees-free pizza to suit my dairy intolerance. Son had a creamy pasta and loved it
Kath Higson . 2024-10-15
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Great food and good atmosphere.
Colin Nugent . 2024-10-14
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Sunday 6th October 24. Guy’s Thatched Hamlet is a canal-side hamlet of thatched roofed buildings, just off the A6 at Bilsborrow near the market town of Garstang. On site there is Guy’s Eating Establishment and pizzeria next to the atmospheric ‘Owd Nell’s Tavern, Guy’s Lodge and School House Square with its craft shop. Guy’s Canalside Lodge has 65 thatched en-suite bedrooms. I arrived on a Sunday morning around 10:00am in October and the weather wasn't that good, therefore as you will see from the photographs it wasn't very busy at all. However, it does get very busy in the summer and it would have got busier later that morning. well worth a visit.
Robert xXxX . 2024-10-11
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No accommodation just had food and drink which was excellent
Roy Haslam . 2024-10-10
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It's always outstanding, and one of our favourite places to eat.
Peter Livesey . 2024-10-05
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Absolutely lovely food and setting - would have come back again and again - my husband had wanted to bring me here for 8 years. However, the service was without doubt the worst I have encountered in 45 years. 1 hour wait for a plate of olives starter. No check back on our meal and no staff around so we couldn’t report we hadn’t received our garlic bread and cheese. We had to order another round of drinks because of the olive disaster. Absolutely basic customer service and check backs missing. Manager was lovely and very professional and refunded the olives and garlic bread and cheese. Wouldn’t say anything bad other than the service. - lovely setting and food but please train your foh staff - they ruined our evening!!!
Victoria W . 2024-10-03
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Nice Olde worlde style pub, dog friendly, plenty of outdoor seating. You can walk along the canal from there .some nice barges on the canal. There is accommodation there but I can not comment on what it is like as I have never stayed there. There is a good amount of parking.
Wendy “Wendywoo” Green . 2024-10-03
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Was let down by staying here this year especially after last time. Stayed last year and it was lovely, couldn't fault the place, but this year it was very different. I booked and executive room for my partners birthday and when we entered the room, it wasn't very executive at all! There was a smell that hit us as soon as we walked in, smelled like dog, so that put us off immediately, then we noticed paint missing off the wall next to the bed, a big patch too, and then found the head board to be broken too and it moved when you leaned on it, also there was scratches in the paint on the far wall where they'd hung a big sun style mirror, also there was bubbling on the ceiling where water had seeped through, and the bed base was painted yellow which I found extremely tacky! Wasn't happy at all and after complaining they moved us to another room which was better but wasn't a great start for us. I felt the staff at breakfast were nicer to other guests too, after hearing the waitress offering more drinks to one couple but not to us made me wonder why. I do feel the whole place is in need of a tidy up, it's been neglected overall, and from out recent experience we won't be staying again, it kinda ruined my girlfriends birthday. Next year we'll stay somewhere nicer I think
Damon Moy . 2024-09-30
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guys thatched hamlet was an experience i cannot explain with words. the staff were so lovely and friendly and the food delighted every night. room was lovely and clean! some personal highlights were the model train in the italian restaurant and owd nell as a concept. thank you so much guys for such a warm welcome! will definitely be back!
Caitlin Ferguson . 2024-09-29
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It's fast becoming our favourite Italian,good food,nice staff,quick service
Jean Austin . 2024-09-23
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Food was great, both evening meal and breakfast. Always enjoy our stay here
Mark Duncan . 2024-09-14
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Ordered the soup, which was not good,soup all down the side of the bowl dried on, vegetable in the soup hard, and the butter in the pack had completely melted to liquid, the drink we had a cola tasted watered down and a bit flat
John Gray . 2024-09-10
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Food was great and a beautiful location
Clifton Taylor . 2024-09-09
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Me and Simon go here every Tuesday because it’s some of the best Italian food around (we actually drive 30 mins approx from Morecambe). We are vegan and a little fussy with our food so we order the same thing every week but I feel I have to say wonderful things today because the food was some of the best it’s ever been! The older gentleman that welcomes us every week is a credit to the team and the lady with the short hair is fabulous! We love the whole team, we love the food, the drinks, the atmosphere! Bravo!!
Mazza S . 2024-09-03
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Incredible food, great service, definitely recommend
William Hobson . 2024-08-31
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A good place to visit. The Italian restaurant on the site has always been excellent and has some nicely priced lunchtime deals. The pub, Owd Nells, is traditional pub fayre and has been decent on the times we've tried it. There's an ice cream parlour, outdoor seating next to a canal and it's all very picturesque with faux cobbled streets around. I haven't tried the lodgings but know people who have and the general vibe is that they were quite decadent in the early nineties with hot tubs in the rooms, but they haven't changed much and are now a bit dated. There are often special events here such as an ice rink in winter and a kids fairground in summer and we've had great fun at these. But be prepared for it to be crazy busy most of the time, especially on bank holidays and if there is an event on. Booking a table is advised if you want to eat, even in the pub.
Darrell Till . 2024-08-31
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Great pub lovely setting good food sensible prices. Always very busy but would go back again. Personally I prefer the food in the pub over the Italian but both are great
Lee C . 2024-08-30
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Beautiful restaurant in a quiet place well worth visiting. It is delicious food and friendly staff
boonnak Thai restaurant . 2024-08-27
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Went for short break, absolutely loved it and will definitely recommend and return again
Sandra Shaw . 2024-08-24
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Starting to look and feel tired, food ok but service was poor
Neil Plummer (DiscountMagic) . 2024-08-22
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Stayed here a good few times now and love it the rooms are lovely and clean, powerful shower, comfy big beds and love the look of the olde worlde style of the place, the whole feel of it is very chalet/holiday camp but nicer. We've had food in the pub and the restaurant (the latter is much nicer obviously) breakfast has always been hot and tasty, and due to its lovely location (by the canal) and atmosphere I would definitely recommend this place 🌟🌟🌟🌟🌟 👍🏻
Reece Corr . 2024-08-19
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HEAR FOR BUBBLE AND BOUNCE GOOD VALUE KEPT KIDS ENTERTAINED FOOD AND DRINK AFTER WAS GOOD NICE SANDWICHES
Paul Mcgaughey . 2024-08-19
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Nice place to spend a good time with friend's!
Mariusz Jakub Nieć (Bandżaj) . 2024-08-16
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We stopped the night we would go back very good service in Guys Italian restaurant. But in old Neals a pint of cider and a smile glass of wine £12 it was not a good price good job we had taken some alcohol to drink
Ian Parker . 2024-08-15
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Took the grandkids to the bubble and bounce it was amazing 👍👍😁😁it was onl£10 per child and that includes all the fairground rides took a picnic and bought coffees and drinks all in all a great afternoon 👍
Frank Jackson . 2024-08-15
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Went to bubble and bounce with my grand children they loved it, very reasonably priced to get in, had drinks near canal great atmosphere, food looked good too.
Marcia Mcvinnie . 2024-08-14
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Came to visit twice recently food exceptional and plenty of parking. Visited for the children's bounce fair, cheap deal with it being 10.00 per child for 1hr30 and can on everything as many times as they like. Recommend
Danielle Mcminn . 2024-08-13
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Enjoyed sharing a lovely dinner with family to celebrate my mother's 91st birthday Service, food, and atmosphere were all excellent.
Sandralee Kozlowski . 2024-08-13
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Again was a lovely place beautiful scenery staff seemed to be a little useless and I think the food is over priced for what it is, my roast took 45 minutes and was cold when it came out
Eric Middlehurst . 2024-08-11
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Fantastic for the children always have something on, its gone something for everyone really.
Sarah Molloy . 2024-08-11
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What a good place kids loved it
Sean Hoyle . 2024-08-07
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Terrible food. Chicken was like rubber.. dry and tasteless. Pizza, no flavour at all. Truly awful. Waste if money amd time. It wasn't busy, I cam see why now.
Janet M . 2024-08-06
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Great meal, the food was amazing. But the service was out of this world. Our server Bradley was amazing, charming, funny and on point with our needs. He's a credit to the restaurant.
Kirsty H . 2024-08-04
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Went to the Italian festival they held, was expecting more stalls with the Italian theme but was surprised there was only a pop up bar. But I have to say it was a great day with a great Italian singer and guitarist, we ordered food and sat down to a great fresh meal at reasonable prices. Was staying over for the night in the onsite hotel rooms and have to say for the money they charged felt it was a little overpriced for the accommodation, room smelt musty, decor and carpet tatty, but after talking to the reception was given a newly decorated room. All in all a great weekend with great food and drink.
bubbles101071 . 2024-08-02
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Brilliant place for a relaxing drink or a evening date with a loved one the rooms are second to none especially the deluxe you won’t be disappointed
dave wade . 2024-07-31
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Great place and atmosphere. Food nice apart from the chips, undercooked and just awful. Everything else really nice
Luke Skywalker . 2024-07-31
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Very busy. Couldn’t get booking for restaurant but went to pub. Had 3 small plates and a cheesy garlic bread between 4. Good portions. Good quality. Staff working very hard to keep up.
Audrey&Tony Gray . 2024-07-29
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Love it all. Food, accomodation, ambience. Have been going for years. Fantastic value for money. Many happy fun memories have been made here.
Tracey Raine . 2024-07-29
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Booked a table for six people for 7.30pm. One of our group eventually got a starter but was told it was delivered to the wrong table after she was half way through, the rest of us waited well over an hour for our starters. A main meal of mussels arrived at the same time. We are guessing a fresh one wasn’t prepared and it was returned to the kitchen and stood. You won’t be surprised that the person who ordered it ended up being ill during the night. Trying to get staff to provide food/drinks was treated as a chore by them and was a reflection of their overall attitude; pig ignorant and rude would sum it up. It took 4 requests and over half an hour to provide a pint of beer. A total lack of any structured management direction is the underlying cause. I’m sure the owners are happy with their profits and couldn’t care less about customer relations. This place is popular but could be so much better. People will not put up for this and will start voting with their feet. Four of us were staying over, needless to say we didn’t bother with breakfast at Guys but went down the road to Light Ash farm and had an excellent breakfast served by pleasant people. It would be really good if someone from Guys took the trouble to respond publicly to comments on Tripadvisor.
chris c . 2024-07-28
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My recent visit to Guy's Thatched Hamlet Tavern was disappointing, to say the least. We ordered a kids' mac and cheese, which looked like it came straight from a microwave packet—definitely not what you'd expect when dining out. To make matters worse, we were informed that garlic bread had been taken off the kids menu for the mac and cheese which was a letdown. For our main courses, we tried the Canalside Burger and cheesy chips. The burger was dry and chewy, far from enjoyable. Honestly, we would have been better off going to the Carboot burger van. As for the chips, they were very greasy and almost soggy, lacking the crispness you'd hope for in a side dish. The overall experience wasn't helped by the atmosphere. There was only one till for placing food orders, leading to a long queue and many items being unavailable. The tavern itself had a strong smell of stale beer, which was off-putting. Additionally, the interior was quite dark and dingy, making it an uncomfortable place to spend time. Overall, for pub grub, this was possibly one of the worst experiences we've had. We wouldn't recommend it and won't be coming back.
Sophie Rose . 2024-07-28
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Really nice place for families.
david farrimond . 2024-07-27
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Lovely, unique place with free parking and plenty to see. Had a walk along the canal and a drink outside. Peaceful and interesting surroundings. Didn’t stay over so can’t comment on that. Only thing was…..smelled of drains really bad so had to knock a star off 😕
Lauren G . 2024-07-26
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We visit often food great cask ales owed nells pub dog friendly
david wright . 2024-07-26
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We called in for lunch in restaurant . My husband had lasagne, I had pizza reasonable price
Linda Wallace . 2024-07-25
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Great little place. Feels good to be there, like you're in a little German resort lol. No park for kids, and we ate in the Italian. We all had pizza, it was OKAY, seriously okay my meat feast (pizza guy) was absolutely terrible, tasted awful. But the others pepperoni and margarita tasted better, I think it was the chicken might of been off. Can feel like an authentic Italian with one of the waitresses or head waitress. Italian doesn't speak English and jesus is she rude lol. We had a gluten free pizza ordered and when brought other it wasn't stated which one, we asked and she just said yes and point, wasn't convinced so asked another, and we was right. It hadn't been brought out yet. Garlic bread was good Id still go again and try the pasta and probably the pub restaurant
tom price . 2024-07-22
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a great place to go when having an affair, as you are out of the way of everyone
M H . 2024-07-21
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Gorgeous lunch, beautiful place
Natalie . 2024-07-21
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Lovely stay and breakfast was spot on. The only downside for me is that the room had just been redecorated, and the fumes got on my chest a bit with having asthma
kerry moore . 2024-07-20
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Friendly ,helpfully staff, prices in thatched cottage not expensive , especially considering location etc, lots of parking , lovely location by the canal, can sit in or outside
James mcmanamy . 2024-07-19
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We booked the 'midweek fizz ' and had a fantastic time. We thought that the deal was great value with the bottle of prosecco and a very substantial vegan breakfast both days. The staff in the pub and restaurant were very friendly and efficient. We will definitely go back again
David Weir . 2024-07-19
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Another great place to eat and drink be merry near all the narrow boats so go try
Karl Farnell . 2024-07-19
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Excellent service as always nothing is to much trouble
Joe stevens . 2024-07-17
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We stayed here for our anniversary on the 12th July. We paid an extra £19.50 for the Friday feeling offer and highly recommend! We ate in the restaurant which was lovely and got £15 voucher off our food. The jacuzzi bath was lovely and hot too! We had breakfast the next day which was a little hit and miss as the coffee was served to everyone cold, then our full English was just barely warm too. My only main issue was the bed... it was great being so big but the comfort was something to be desired! We both barely slept due tossing and turning all night. I have a chronic pain disorder which has flared up due to the solid bed and van barely move my back 😐 other that the bed it was a lovely stay!
Kirby B . 2024-07-14
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Large portions and really tasty food at a good price.
Katharine Goddard . 2024-07-13
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Great venue for a crown green bowling outing,made to feel very welcome, Many Thanks.
Alan Jones . 2024-07-12
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Excellent 👍👍 highly recommended
John redding . 2024-07-12
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Great place, welcoming and cosy. The food was delicious, the service was good ... it would be excellent if staff did a check back on their customers, making sure that everything is okay. It will give them an opportunity to upsell. Overall, it was a great experience. Will be back.
Lukasz Guzowski . 2024-07-08
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What a beautiful place full of quaint atmosphere to take my visitors when they are on holiday in the UK. Loads to visit in the area.
Jacqueline Goodes . 2024-07-05
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Fantastic. The place is buzzing Can't wait till midnight b
ray crossley . 2024-07-03
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Nice place right on the canal pub dose good food and a nice walk
D Williamson . 2024-07-02
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Very expensive. Two drinks cost £9.20. The missus had to pick me up off the floor. If you ain't got money to waste then don't go. Food was lovely though.
Ian Cookney . 2024-06-27
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Twice been, a little (BIG) gem 💎 along the A6 between Garstang and Preston 'Bilsbarrow', just of main road along the canal bank situated. Quirky hamlet village pub. Prices can be OTT £11 for two pints thatchers cider in tap (give you an idea💡) food fantastic and friendly.
Lille Chef . 2024-06-24
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Nice place in Garstang on canal for food and drinks lots of outside space.
Joe Lad . 2024-06-23
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Amazing place - great service and right by the canal
David Ludlam . 2024-06-22
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Lovely place for a visit and a walk along the canal is worthwhile.
Information . 2024-06-19
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Great meal in the restaurant, very friendly staff, great great great pizzas
neil phillips . 2024-06-16
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Had a lovely stay with my daughter and mum this weekend, great jacuzzi bath, spacious room. The food in the Italian was amazing friendly staff lovely. Would highly recommend. The flower bowl centre close by lots of entertainment. Thank you!
Lindsay Morrison . 2024-06-16
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We stayed in deluxe room Excellent facilities big walk in shower and lovely jacuzzi. Large room and comfortable bed Can't understand what all the negative reviews are about
Kevin . 2024-06-15
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Lunch at the Italian restaurant today Excellent greeting and service by attentive upbeat professional servers smart and groomed with obvious pride and pleasure in their work Impeccable ambiance presentation of Guys Italian Restaurant was exemplary indeed so perfect in EVERY way We enjoyed a 'special ' from the extensive menu which was delicious All in all an excellent experience Thank you to you all
Christina C . 2024-06-11
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Quirky place, full of character. Large bar and restaurant with a good atmosphere and good food (big portions). We were lucky to sit outside by the canal and watch the barges pass by. The room was nice and clean with a large bathroom, corner spa bath and waterfall shower. My only criticisms would be the bed, the mattress was quite lumpy and had very flat pillows.
Carol Brereton . 2024-06-11
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Lovely place and they have a very lovely gift shop. The inflatable play area was amazing and well worth the money
gemma kealey . 2024-06-09
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Lovely friendly place . Food amazing
Katryna Williams . 2024-06-06
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Okay good, okay atmosphere, probably better for families than couples
Keith Adams . 2024-06-03
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Was disappointed with the bar service . I queued at the bar . The girl serving was aware of me . When it came to my time to be served she went and made a cup of coffee .I thought she was serving some one but she didn't come back . I asked another member of staff who said she must have gone serving someone but she didn't come back . I asked this other member of staff again but she said she wasn't serving just clearing glasses . There were 3 of us waiting in this queue so why didn't the bar maid just tell us she was going on a break not just let us stand there waiting to be served . I walked away and would have just gone home but my husband went back and was served by the girl who was clearing glasses ! We did eat there and the food was nice . We had previous to this had to queue for about half an hour for an ice cream ! You have obviously not got enough staff . I don't like complaining as I have family in hospitality but you will lose custom. We have stayed a few times with you and it is one of our favourite places but you need more staff on and the place is looking a little shabby.Could do with some external decoration. On a plus the bubbles and bounce event was excellent value for money .
Alison Henry . 2024-06-03
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Went for the bubble and bounce which is pretty good value compared to other funfair attractions locally. Make sure you check session times. Apparently it's on every school holiday. As for Guy's itself, it's a lovely spot with some decent and popular looking sports facilities although it's a shame the pavillion bar wasn't staffed, potentially because the staff were out on the funfair. We had a walk round and looked at the boats on the canal and that and had a pint at owd Nell's tavern, which was well staffed and busy with customers . The ice cream kiosk was popular as well and they'd sold out of a few flavours which goes to show people will go and spend money. There were a couple of shops and plenty of motel-style accommodation, and it all seemed busy even though there doesn't seem to be what you call much of anything to draw folks in. You can imagine that it would make a fantastic 'living museum' there's definitely space for it and has that sort of vibe. It could all use a lick of paint and maybe an adventure playground for kiddies, but it wouldn't need to be anything epic. There were clearly loads of customers around on a sunny weekend at the tail end of may half term its just a bit strange because it's lovely, and it's popular but there doesn't seem to be much of a permanent attraction, and whilst it's not exactly been left to rot, it's a real shame there's not more there and it so tired looking.
ian crosby . 2024-06-02
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Place is good staff were nice, restaurant and bar were good but the room was tired walls had areas that had plaster repaired but not painted and the ceiling in the bathroom was peeling also alot of light switches didn't seem to do anything.
Alex Butterworth . 2024-06-02
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Lovely stay . Food great. Staff friendly.
Stuart Holt . 2024-06-01
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Great place. Great food great atmosphere. We go here as often as we can . Love it
alan mason . 2024-05-25
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The italian restaurant is very good .Cannot say the same regarding the rooms . Told the receptionist there are spiders in our room , did not care ,not really helpful .
Lucian Gutoaie . 2024-05-22
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Stayed over the Italian restaurant I would definitely recommend the breakfast wasn't the best but ok
Michael Johnson . 2024-05-21
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