The best restaurants in Grove Kingston upon Thames London

Managment very bad, I could see poor staff couldn't handle and were struggling with so many orders. When I asked for the manager, Ivan, to ask about my food as I was waiting for 50 minutes, he was so rude to me, refused to refund my order and then I heard him screaming at the staff!!! As a worker in the service industry myself, seeing how this place treats their employees, and generally the lack of proper management, I will never be coming back to this place again and I recommend everyone to avoid this place and not give them any money!!! Had to leave without getting my food.

Just inside the entrance to the Odeon cinema this is ideal for a coffee before or after a screening or just to meet up with friends. The staff are happy & helpful & the place is kept very tidy. I have been told by staff that some nights they may stay open later There isn't a dedicated cafe wc so you will have to use the cinemas disabled wc near by.

Great coffee and fantastic customer service. I would highly recommend coming here for a coffee. There is a nice seating area to enjoy your coffee and food.

Staff are really nice and quick!! Food so yum

Ordered through Deliveroo and got served what they call “food”…the burger was raw and still pink inside, the “hotdog” was not a hotdog at all but rather a chippie sausage on top of hotdog bun which wasn’t even intact at the bottom. The onion rings were burnt and cold whilst the fries were stale and old, which they tried to mask with piri piri powder. Looking at the other reviews, it shows I’m not the only one who’s had the same problems…DO NOT GO TO THIS PLACE UNLESS YOU WANT FOOD POISING WITH A SIDE OF COLD FRIES…

Not the best wagamamas out there. Both times I have come, my food has come significantly later than everyone else on the table, the first time they actually forgot it. The food was a bit dry and had less flavour than other Wagamamas I’ve been to. ( I’m usually a big fan!)

Rude security abusing power because they can. It’s a shame because have had lovely security people in the past and never had a problem. Showed up before last entry and staff said we could go in but security decided to lie and say it was a price event, event thought we knew it wasn’t. Treated us awfully even thought we perfectly coherent and sober. We have been loyal costumers in the past but it’s a shame. One specific who refused to give his name on the night of 1st november was rude and inherent and refused to give a name. Colleagues admitted he was in the wrong but refused to claim accountability. Shame that they lost customers tonight.

In kingston PE. Lovely waitress called Saayeh was very nice and welcoming to me. All the staff here are incredibly friendly.

Its location favours shopping other items at the same time since it's located next to the supermarket.

I had a wonderful experience today at Costa in Kingston. I came in with my friend and our two babies. Adrian and Naeem were so kind and considerate. They really made our day!

We did not enjoy our visit here. The staff were not welcoming and helpful, The customer service here was appalling and rude. The buffet lunch was a limited choice and some of the dishes had been left standing on a hot plate and was congealed and horrible. A total waste of money. Would never return here

Had a very tasty chicken burger and fries today,, freshly prepared and didn’t have to wait long before it got delivered to my table. Bright and spacious, this restaurant is a bit of a hidden gem in Kingston.

My colleague twice sent his chicken burger back as it was undercooked. The staff were great about this and gave him a refund without him asking. I had a fish finger sandwich which I didn’t eat all of as something didn’t taste right. 6 hours later I was violently sick and had the hot and cold shakes all night long along with regular trips to the toilet. Can only assume it’s the food and would therefore never recommend this place to eat!!!

Went here for a coffee. Stood at till to be served. Two staff at till. One showing the other something on till. Stood for ages to be served not one of them said sorry to keep you waiting or even noted that I was there. Then someone came behind me in queue someone from the back appeared and served him.i am still waiting. I left without being served. Staff very rude. Won't go back here.

Great customer experience, friendly and hard working staff. Is a pleasure getting my coffee every morning!