Delivery
Pickup
Outdoor
The best restaurants in East Hertfordshire East of England
479 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
7 Opinions in 1 websites
A regular place where I take my visitors for a drink after flying at nearby airfield . The toilets are remarkable
4 Opinions in 1 websites
We have been using Golden City (formerly Zens) for more than 20 years. We have always taken for granted that it is a consistently high quality and great value takeaway for my wife and myself (we tend to order the same range of dishes each time), but recently we had eight firends and family over for an evening and we gave everyone a choice of order. All of our guests had high praise for their food so I thought that a top review for Golden City was long overdue.
1 Opinions in 1 websites
I visited a few weeks back and was very impressed with the recent refurbishment. Returned on Friday with some friends I had recommended the place to. Wish I had not bothered! We were greeted at the bar by a heavily intoxicated customer who appeared to be heckling several other customers. He proceeded to walk around the bar pointing to my group and saying “They are all queers”. Firstly, we most certainly are not and secondly, I am sure that some people would find that sort of language, highly offensive. The inebriated customer also informed the manager that we were “queers” also. The manager awkwardly looked and walked off. The bar was so busy, we were unable to find a seat. If I am honest, I would have preferred that the drunkard had been dealt with in a slightly better way as he appeared to be putting several customers off and I know we were not the only ones who would have rather he leave. Given the pub’s sleek and modern refurbishment, I am surprised it attracts customers of that sort of demographic and I will certainly re-consider visiting again if the pub are unwilling or unable to deal with inappropriateness from customers. My friends were disappointed with my recommendation and at being humiliated by an out of control drunk. They won't be returning.
109 Opinions in 1 websites
Incredible service from lovely staff. I placed an online order, but sadly, one of the items I ordered had sold out. The gentleman at the store called me and exchanged it with something which was actually worth slightly more, they even through in a free drink! I was having a really bad day and this really cheered me up. Why the ratings for this place are anything other than 4 and 5 stars I don't know. This isn't a big chain restaurant. It's authentic, fresh, real food served by real people. A* Service with a smile (something that is rare these days)
203 Opinions in 1 websites
What a shame. Service was so so, although the chap that brought out our food was particularly poor. My entire table had eaten their food and mine still hadn’t come out so I got a refund, a very meek apology… pretty shocking for Van Hague prices and standards. Won’t be returning.
50 Opinions in 1 websites
Cold chips, pot luck with drink which was syrupy and flat. I think it was a pepsi max. Mighty bucket for one was thrown in a paper bag. Asked counter staff what drink it was as it was just sitting on counter and I didn't get option on ordering. Didn't even turn around and said "pepsi max". Quality!
40 Opinions in 1 websites
Stood at the counter with no other customers present waiting to be served, a few minutes later an assistant comes over passes us and starts serving people who have walked in behind us. We explain we are still waiting so he offered to serve us next after serving the person behind us first. He then tells us there will be a 20 minute wait for a hot chocolate as the cups had not been washed up and they only had 1 clean mug...20 minutes, I laughed...really!! we agreed to have 1 in a mug and 1 in a paper cup, however, I asked him why he couldn't use one from the stack of cups behind him instead. He replied their the wrong dimension, I said I dont mind, but he insisted that we had a choice to wait or have 1 in a paper mug for sitting in, then our pastries were given to us in a paper bag, no plates provided even though he knew we was sitting in. Very poor customer service, if there was no correct size mugs I believe we shoukd have been offered the larger cup which were available. £15 2 X Chocolates & 2 parties, piss poor service. Then we had to clean our table ourselves... never again would I go there.