Came in for a meal with some friends and I must say we was all very impressed with not just the food but or so the staff was very friendly and helpful our waitress was Sarah and she just helped us from start to finish. So we will most definitely be coming back
This garden is no longer Wyevale. Owned .It has changed overpriced no good customer care or welcome even. Much money has been spent on everything BUT the toilets are still DIsgusting.
I also visited last September and was astounded that only choice for Lunch was Carvery. There was nothing to inform us of this fact until I had queued at the counter so all we could have apart from this was very limited . There should have been some indication on entering and certainly from staff member who found us a table.
I visited once again today and still they still persist in not supplying water in a glass.
Bought a Sourdough farmhouse - or at least that is what I asked for and payed for! £3.95. IF it is Sourdough it is rubbish! But I think I was charged Sourdough price for normal farmhouse. We buy Sourdough all the time wherever we go - so we know it when we see and taste it
Genuine mistake or just careless or.......?
Just make sure you get what you have paid for.........
Left a nasty taste in our mouth - see what I did there!
So disappointed. Popped in for a takeaway coffee. £3.44 for a decaf soya cappuccino and a half full cup. Waited 15 mins as 3 staff served one customer. Will now use our independent coffee shops where the customer is valued and the coffee doesn’t cost so much
I always go to this subway I’m a local Coustomer.I went to shop today and bought a steak sandwich with double cheese and drink she worked alone today on Tuesday 12/07/2022 at 17:19 she putt too little steak I said to her put extra steak and cheese I will pay extra I told her please can you put me more sauce she told me no I can’t. I told her Why you annoying me? I want large drink and sauce and steak cheese I paid you but you didn’t give me!! she spoke very rude to me!! She said don’t order to me while you are on your phone?? I was surprised?!She said to me don’t come here anymore!!?? I understood she want to make a problem, I said I’m very rush you give me my food I need to go, she did keep my food and discuss and argue to me I took one glass large for my drink she did hit my hand and threw the scanner at me she shuts on me I said to her what do you do?you don’t give my food and hit me?! What a customer service is that,
Even she didn’t want to give me my drink, all because I was talking to my phone,
I had to call the police at the end.
I don’t go to this subway anymore and I don’t know how subway give a job to this girl. She was so rude and very bad customer service.
237 Marlowes, Hemel Hempstead HP1 1BL England, England
Waited 20mins was told no ham for eggs Benedict, then no bacon?? There is a food hall downstairs?? Fries turned up no wraps?? Won’t be returning food cold
Visited the cafe, waited over 1/2 an hour to be served. Only 2 people serving (slowly) one taking orders, other making hot drinks, then she wandered off, so other person left to do both. Saw 3 other members of staff. Also no one clearing tables, customers were just moving dirty stuff around, piling onto other tables. Need to get their act together, as it’s a popular and busy cafe.
I just want to say what a dirty dusty filthy hole this is the settee in the window where I’m sitting is filthy ripped and all the buttons holes are full of dirt the overhead lights are covered in dust place needs to do with a good clean what a dirty hole come on Nero nowhere near good enough your charging a fortune for a cup of coffee and going by the long long wait to get served your obviously understaffed and working your staff like dogs I’d say give this place a miss it’s a dirty hole so many more coffee shops in berko to the point of bursting not coming back here in a hurry