Based on 728 opinions finded in 2 websites
Opinions
Absolutely awful service, inexperienced and unprofessional staff, wasn't even busy! The food was terrible, Mac and cheese was tiny and dry, chicken nugget burger was laughable and the carvery was so hard and dry, you could build a brick wall with the stuffing and the Yorkshire puddings...avoid avoid avoid and it's not value for money AT ALL...go to subway next door instead! Will NOT be going back, it was a joke
575russb . 2023-12-22
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Great food and atmosphere. Went for a Christmas lunch with family and the staff really looked after us, especially Sarah, who was just amazing. Thank you very much!
dc1780 . 2023-12-18
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We went to Toby Carvery with 50 of our Explorer scouts for a Christmas meal. All the staff were very accommodating and friendly especially Sarah our waitress.
ashleycS9375XI . 2023-12-18
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My first time in a toby carvery. I was really impressed with the roast dinner. Really friendly staff behind the counter and especially our very friendly and patient waitress SARAH .
tracyo557 . 2023-12-15
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Really poor service , the staff were gossiping and staring over at the table wich wasn’t pleasant , when my desert arrived there was a clump of hair and dust on the wafer however it was replaced
lenni b . 2023-12-11
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The service was great with our waitress being Sarah, who was very friendly and helpful. The carver Jake was also very friendly and welcoming. Food was also spot on - great visit.
Harry A . 2023-12-04
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Place is a nightmare, booked for the family and when they had all finished gossiping at the bar, were greeted and told all they have left is some roast pork as they have been busy (place was half empty). Every single time we book to go there, when we arrive there is always a problem! If you are running out of food why allow people to book and waste their time. Place is a joke and after multiple times have given up and would urge everyone else to do the same
Paul F . 2023-11-22
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Came for lunch today (19th Nov) after about a year and a half as we didn't have a great experience last time. Today though was lovely. 12.30 on a Sunday lunchtime and there were plenty of tables, food was all fresh and cooked well, service was fab (our server was Sarah). Very happy, polite, was there if we needed her. Great experience and we will be back!
Shnicki74 . 2023-11-19
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I am vegan and this is not a lifestyle choice. There was only one vegan meal available Spinach & Mushroom Pithivier. The Pithivier was 90% pastry, 8% spinach and I was unable to find the mythical 2% mushrooms. The peas were dry and tasteless, the roast potatoes were rock hard, the red cabbage was also dry. The veggie gravy was more akin to a solid rather than a liquid and it was cold. I decided on the seasonal crumble for dessert and this was hot and tasty but it was full of sugar and far too sweet for my palate. I did enjoy a 0% alcohol beer. The total bill was £18.03 - far too expensive for what was offered. The staff were friendly and attentive but the food was awful!!!
kcutti01 . 2023-11-18
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We went for breakfast and it amazing food and service. Very friendly staff and very welcoming. Thankyou for a great breakfast
Shelby C . 2023-11-13
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Thank you for an amazing breakfast. Liz the waitress is absolutely lovely. Nothing is too much trouble. Food was lovely and hot. Friendly atmosphere. I would highly recommend. I was down on a visit from Cambridgeshire. Thank you
Natalie C . 2023-11-13
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Greeted by friendly staff and seen to a table. Very efficient service and made fresh eggs and bacon upon asking for. Nice environment and kept clean. Shall be returning again in the future. Well done team and manager Sarah
Ryan C . 2023-11-13
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Great staff, Great food, Great restaurant. Easy to park, Amazing and quick service, will be busting again soon!
COD C . 2023-11-12
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Came back to Toby for a breakfast. Didn’t disappoint. Hot and fresh food, with plenty of choice. Top staff. ⭐️
lozza50002016 . 2023-11-12
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Rude staff, dry meat and over cooked veggies, only good thing about the trip was the drinks and even they were overpriced.
Leroy J . 2023-11-12
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went here for a meal with my family, lovely food amazing service, one of the best carveries I have been
footylad000 . 2023-10-30
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Great service and food was reasonable and good quality. The hygiene of the restaurant was up to standard and both the host and waiter was helpful and accessible
Harry A . 2023-10-30
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Visited earlier today for lunch and the food was delicious, all served hot and fresh, our waitress was very polite and made sure to check up to make sure everything was alright, all round a satisfied visit
Merson G . 2023-10-30
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We had a wonderful lunch here and were served by Sarah who went above and beyond as our waitress. Would highly recommend this restaurant
Laurajj97 . 2023-10-23
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Quick service by Sarah and the cooking team. Food was great as always, will definitely be coming back!
TaniaXo98 . 2023-10-13
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The food was very good and the staff were really friendly. I would definitely recommend coming here.
Teddy H . 2023-10-04
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I went for dinner with 2 other people, we ordered our drinks with our waitress, I didn’t catch her name but she was a young blonde girl, and they came out extremely promptly. We also ordered 2 sets of pigs in blankets and they came...
Sally M . 2023-10-02
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Went for breakfast this morning liz was our breakfast waitress she is lovely always makeing sure there is fresh coffee for the customers and always making sure everything is filled up like the butters and jams the chef Jake was pleasant to food was nice...
sarahjI2868QS . 2023-10-01
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Front of house staff were extremely welcoming and friendly (liz was her name) Was always smiling and constantly checked throughout to see how my experience was
HemelSaracens123 . 2023-10-01
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The food was tasteless , dry and cold. The service was terrible . The lady asked if everything was alright and when I said know she didn’t want to know. I know it’s cheap - but surely it has to be edible .
Jane271087 . 2023-09-25
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Absolutely rubbish. Always at Hemel Hempstead, is it just a total let down. I popped in before work at 18:00, looking forward to my dinner. The Turkey was crumbling as it was sliced, and the Gammon was too. Beef, well, what was left of it...
N29MWdavidl . 2023-09-22
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Was very pleasantly surprised when we visited recently for a family member’s birthday meal, from the moment we walked through the door we were greeted with such a vibrant happy team and nothing was too much trouble for them even though we had a couple...
Pete193462 . 2023-09-13
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The floor around the food area was covered in food . The food itself was old and dry looking. My husband had turkey which he said was dry. The veg all looked old, dry and inedible. There water 3 types of potatoes, dried up stuffing...
Tara r . 2023-09-10
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We took My Mum for a 90th Birthday lunch, Fiod was very good, Service provided by Sarah was very good, Thank you yo the staff and Manager, Mum had a lovely time.
Roving33549789023 . 2023-09-08
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WoW!! I stopped going to this specific carvery way before Covid struck! It had gone downhill so badly that despite the fact that I had booked a table one evening, I arrived to be told they had no meat!! A CARVERY HAD NO MEAT. It...
Pamela A . 2023-09-06
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Perfect breakfast, everything was hot and well presented. Staff were really friendly. Toilets nice and clean would defiantly visit again if that way .
Janine C . 2023-09-05
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My wife and I take our 10 month old son Jayden to the Toby Calvery Hemel Hempstead on Maylands avenue , Sarah our waitress went out of her way to look after my son by bring in a high chair and some free ice cream...
Ian Y . 2023-09-05
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Great meal, lovely staff. Sarah was very kind and polite! Always like coming here. 4 of us had the carvery. Meat was really soft.
ollibam . 2023-09-04
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Sarah's service to our table made our experience what it was. She was very friendly, quick with our orders and just a true example of the perfect host. The puddings (fudge cake and seasonal) were AMAZING. Found the Yorkshire puddings a bit hard but that...
Athena V . 2023-08-30
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My dad and I recently visited this branch. It was around 4pm. There were a few little things which weren't on the menu BUT the amazing customer service given Sarah made up for that and we enjoyed our visit overall. Sometimes, even when things don't...
Lucy C . 2023-08-28
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Great choice of perfectly cooked meats & veg, good variety of condiments. Thank you Sarah, for your efficiency, attention & parking reminder!
nellieb123 . 2023-08-24
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Lovely lunch - the carvery meat was perfect and loved the vegetable selection. Drinks were served quickly and efficiently, Sarah was attentive and helpful all the time. We will be back!!
wen3257 . 2023-08-23
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Excellent atmosphere and friendly, efficient service. Food was traditional fare, well cooked and presented - we were going to cinema in the afternoon (to see Oppenheimer) so timely service appreciated. Sarah, our server really made the place work. When she wasn't serving, she was taking...
andrewsmith2015 . 2023-08-18
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The food was delicious, everything was kept hot and food was served to a good portion, cleanliness wasn’t an issue. Sarah J was my server and she was very polite and was checking up on me making sure everything was okay, overall a great experience
Merson G . 2023-08-06
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Great food. But service shocking. Staff member at the door was very helpful but as we were being shown to our table, my husband was rudely pushed in front of by another member of staff. We hadn’t even sat down and the same member of...
Iantoscoffeecup . 2023-07-27
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Had dinner absolutely lovely. Staff all so friendly and helpful place looks really and clean nice ppl friendly place . Nothing mor to say just a really nice place food very food and stuff really nice
Journey13828929817 . 2023-07-14
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Came here today, never been to this one before. There was an offer on and it was exceptionally busy. The waitress that served us maisie was so lovely and friendly even though she was rushed off her feet. The man carving also really friendly. These...
noushc . 2023-07-11
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Went for a Sunday lunch, Sarah, the manager, who showed us to our table, was very friendly. Food was lovely and hot, all the meat and vegetables was delicious and the beef dripping roast potatoes was the best! The lovely young chef Merson carved the...
Queenbee1936 . 2023-07-10
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This is a mixed review. Great welcoming, tidy & cool, considering how hot it is outside. Waitress service would be a 5* The man serving on carvery (Jake) also a 5* great people skills, really good with the children and we had a lot of...
Lidia R . 2023-06-25
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Lovely staff and restaurant. Food was nice and hot. Waitress was quick and attentive. Would recommend
hollyi100223 . 2023-06-11
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Excellent food and service, the price was right and the waitress’s were spot on. Plenty of parking available. 5 stars all round *****
O739ZUmichaelh . 2023-06-04
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Came in with family.excellent service and waitress macee was very good an made us feel welcome.would definitely recommend this place.also carver Merson was very good
Kevin Y . 2023-06-04
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The carver was very friendly and our waitress made us feel so welcome, food was good quality and fresh during our time eating, would 100% recommend
Merson G . 2023-06-04
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Food was amazing, especially the brownie!! Our waitress Holly was super helpful and friendly and the manager was fantastic! Will definitely be back😋
490jennik . 2023-06-04
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Friendly and relaxed atmosphere staff are lively and welcoming especially a lady called liz and a young man merson, go above and beyond to make your time enjoyable
Hp87111 . 2023-06-03
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Our waitress liz was so helpful and friendly and the young man merson on the food counter was so polite, it was a great experience well done to all staff
sean g . 2023-06-03
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Breakfast was amazing as usual and served with a smile! Parking easy and staff super friendly and welcoming
Q9688TItonig . 2023-05-21
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Thanks for a great visit! Had the pleasure of meeting the manager Sarah on our first day here. Was quiet probably due to the coronation so plenty of space! Meat was fresh and abundant. Huge choice of veg and the gravy was to die for,...
jimmyk410 . 2023-05-06
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I have been to this Toby Carvery branch 3 times in the past few months and it's now going to be a regular meeting place for me and my colleagues. The food and service are both outstanding and special mention should be made to Sarah...
Gerard C . 2023-04-25
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Great atmosphere friendly staff very clean inside and out. Will 100% be returninb again as i was very shocked and very happy
Callum G . 2023-04-16
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What great service didn’t have a booking but the manager accommodated us on Easter Sunday. Food was nice was bit apprehensive as 6 months prior the restaurant was terrible due to staff. Luckily they have completely overhauled and now would recommend to anyone to try...
Tony S . 2023-04-10
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A really charming expirence, good food & the service was great thanks to Sarah Jane who has always made me feel welcome.
tombR6411KW . 2023-03-15
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Great food visited for breakfast this morning , was cooked to perfection and staff all lovely as usual!
Q9688TItonig . 2023-03-10
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5 star service, our waitress Sarah was very attentive to our needs. The food was fresh and very well presented, the carver was friendly and chatty. The deserts were amazing, the whole experience was delightful (especially Sarah). We will definitely be returning, we'll done guys...
O739ZUmichaelh . 2023-03-09
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had birthday meal there and food was lovely and staff were really helpful will definitely come again.shout out to are waitress Sarah was so professional
Kevin Y . 2023-03-08
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My waitress was sian and she was incredibly polite. She made the experience wonderful! The food was fresh as usual! Thank you sian for being amazing
chloemM734LO . 2023-03-08
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visited recently with my family for a meal out, amazing service lovely carver and food was very nice. will definitely be visiting again.
footylad000 . 2023-03-08
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Booked a table of 8 for my sons second birthday, our server was a lady called Amber who went above and beyond to ensure that our mewl went smoothly. I had dropped off a cake, balloons and banners to decorate the table with, however on...
laceyh282 . 2023-03-08
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Just like to say a massive thank you for the service and food I received last night . My son and I often come to this site but this has definitely got to be the best visit yet 👍 top marks ..
F7642XGgrants . 2023-03-08
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Attended for lunch with my mum and 2 brothers. Waitress was extremely pleasant and the food was well presented. Will highly recommend and will be back again
anthonygow10 . 2023-03-07
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Met with a groups of friends, fantastic service and great food. Will definitely go again. The carver was especially pleasant
HemelSaracens123 . 2023-03-07
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Was a great meal, been to a few carverys in the area and this one was just as good, will return no doubt, thanks for a great evening
Jkrowling88 . 2023-03-06
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Staff were fine However on approaching the carvery even the man ahead of me pointed out how dry all the food looked….had to ask for mash to be topped up and had to dig to the bottom of each bowl to get the not so...
janewO4084ZM . 2023-03-04
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The customer service was outstanding with nothing being any trouble at a, would definitely recommend to anyone wanting a roast dinner with friends or family
Isobel C . 2023-02-28
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Go there weekly for my roast, great service and decent food. Always hot fresh food and very friendly attentive staff
U7VRrobs . 2023-02-10
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Had a lovely Sunday roast .the service was great the waitress courtney. so helpful as I have food allergies and helped with the menu . Defo will be back as food was good and we enjoyed the desserts too
T7215AKlisam . 2023-02-04
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Went to Toby this evening in Hemel was met at the door by our waitress Sarah j she looked after us from start to finish as we are on holiday from USA and we didn’t know how it worked She was very helpful and explained...
sarahjI2868QS . 2023-02-01
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Excellent value for money. Well cooked and for a carvery, delicious. Our waitress, Sarah J was very helpful and accommodating as one of us is disabled. All in all, a really enjoyable meal, thank you
Redavocet . 2023-02-01
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Conveniently located under the travelodge I was staying at, and decided to try it after a friend's recommendation. Food was wonderful, atmosphere was friendly and warm, perfect for a Sunday roast. Our server, Dan, was very accommodating and genuine! Definitely would visit again!
AmberL2235 . 2023-01-29
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Lovely good tonight with my children, served at the carvery by Merson he was so polite and well mannered.
michellewC224GS . 2023-01-27
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This experience was even better with our waitresses, (sarah J and Sarah S), going above and beyond what was required, will be back on 21st February
Isobel C . 2023-01-26
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Me and my partner and my newborn came for dinner, we had been given a Wowcher voucher so was our first time coming; we wasn’t sure what our voucher included but the member of staff knew and was happy to inform us when we ordered...
shannonwN3707CH . 2023-01-24
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Had a lovely breakfast at Hemel Toby today. Staff efficient and friendly. Food up to standard Really easy booking system.
ambsh2017 . 2023-01-23
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We were seated very quickly and staff were friendly! Food was yummy and we finished it all!! We had lunch and would certainly come back again!
Q9688TItonig . 2023-01-20
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Came today for breakfast, great price and excellent service. Very friendly staff who were very welcoming. Food was well cooked and the chef was very friendly
anthonygow10 . 2023-01-20
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Had a really lovely meal here. Food was delicious and service was fantastic! Had a nice time celebrating a family birthday. Will 100% be back!
FoodLover1111234 . 2023-01-17
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Went lunchtime today. No draft beer no drinks for refills available. Carvery was cold when we started eating.Waitress took it away and microwaved it. Mashed potato was lumpy. Told waitress who said she would inform chef. Did not seem concerned. Disappointed .
I1291UAjohnb . 2023-01-09
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We’ve had very good breakfasts at Toby before but this one was a disaster. No toast as the toaster was broken. No beans. The bacon and hash browns were harder than bell metal. 2 hard eggs on display. Asked for some fresh eggs, beans bacon...
380desd . 2023-01-06
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7pm booking and only Scraps of meat left /veg sparse and dried up. Famous gravy was like water. Toilets filthy and smelly from the main restaurant door !Everything was luke warm!! Too busy the staff couldn't cope!!
Pxx66 . 2023-01-05
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What a great Christmas experience and dinner! Service was 1st class, food was fresh and plenty of it. Would highly recommended this restaurant on any day of the week! Sarah, Kev and Dan provided a first class service, give these guys a promotion and a...
Perry G . 2022-12-25
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This carvery has recently reopened after a refurbishment. It doesn’t appear to have changed much. Toby maintains its customers get equal meat portions. I order King size and was at first given half a thin slice of turkey, until I complained then only another very...
Janwoo60 . 2022-12-19
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If I could give it a zero I would. I’m giving up on Toby now but this is the worst one. Ordered food on the too good to go app the week before and an hour before I was due to arrive I got an...
nahan2015 . 2022-12-18
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Ate here on Saturday lunchtime. The restaurant was not busy as I was early. Ordered a beef sandwich and salad. After 15 minutes I asked where it was. When it arrived the beef was cold,and sparse. The salad was nice. The roast potatoes,which I hadn’t...
Ohnonotbarbie . 2022-12-03
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Harry is sooo Good at his job so Is kelly is nice if ue in a rush rhe food is delicious and the workers are kind
Plapnd . 2022-11-20
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I visited here with my other half for a spot of lunch, food was great a variety of veg to choose from. Meat was piping hot! (But just right). The staff on the day were very polite and helpful, the manager Kelly? Came over to...
chloerX4007BX . 2022-11-19
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We had a family meal here and it was delicious. Food was hot, plenty of meats and vegetables. Service was good, the staff were very attentive. My only complaint was I didn’t have room for a dessert as they looked delicious. Will definitely be returning.
R3365DGmicheller . 2022-11-19
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11 in party. No Salmon main was available, no starter of mixed Yorkshire puddings available, hardly any meat left on Carvery- manager advised that they had been forced to throw away some meat that had gone off so had very limited meat - no lamb...
Carol O . 2022-11-06
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The food was ok but it was cold the went to investigate and offered to heat up in microwave. One of us took up this offer on reflection I should have as the come back and said they had probed the food and it was...
1962martinreed . 2022-11-05
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Staff lovely and attentive food on point and relatively inexpensive. Goid selection of meats and generous portions
elijaho439 . 2022-10-21
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I last visited this establishment nearly a year ago and was not impressed with the food or service provided, however, today's experience was 1000 times better, as both the customer service and food was excellent (myself and my carer had a Woucher for a two...
Isobel C . 2022-10-18
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Went last night for the 1st time, waited 20 minutes outside in the line to be seated we had booked the duty manager seemed to be struggling as she would leave the door to lay the tables as the servers who all seemed young and...
Davidmatthews28 . 2022-10-17
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The worst roast dinner I've ever eaten. Such a shame as I'd heard it had improved. Wanted to give it a chance but sadly I won't be going back. Cauliflower cheese was cold, dauphinoise potatoes were actually raw, stuffing was rock hard, gravy was watery....
claridge73 . 2022-10-11
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Went last night and the food was the best it’s ever been. It was exceptionally busy and the staff were rushed off their feet, but they still provided an excellent service. Well done to the new manager, it seems she’s really trying hard to turn...
Travel16395277049 . 2022-10-02
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Went for a carvery last night first time in about 2 years. Our waitress Shanice went above and beyond to make sure all our needs where met even made my daughter laugh and was very sweet with her. We got there at 7pm and unfortunately...
755casseyc . 2022-09-26
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My family of 4 had a lovely lunch. Plenty of freshly cooked food, lots of staff on hand to help and a great atmosphere. Would highly recommend!
lozza50002016 . 2022-09-25
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753 Opinions
I went for a family meal table was booked I showed my exemption for facemask as I have chronic asthma I also had a 11-year-old daughter with me they sat on the table Never told me that I will be table
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