Based on 3.276 opinions finded in 5 websites
Based on 3.276 opinions finded in 5 websites
Opinions
Lively pub next to the canal serves good beer and food. What more do you want.
james russell . 2025-01-14
MORE AT Google
Such a great pub, with a really good menu for all the family. We last visited 3 years ago after a visit to Harry Potter World, and based on our experience, we did the same on our visit this weekend. We tried phoning to book, but without success, so took a chance and just turned up. Despite being busy, we found a table and ordered our food. It was quick to arrive and delicious - 4 completely empty plates! Just what we needed after a day of travelling and wizardry, and on a snowy evening! The staff were lovely, and it's a really lovely pub, in a great setting.
Paul Allen . 2025-01-06
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Food was really great, recommend the Duck Pie, wasn't on the menu so was a nice surprise, tasted amazing. Staff are lovely and very helpful 😊 Thanks for a fabulous meal. We'll be back again soon 😋💖
Caroline Horton . 2025-01-04
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This place is good for food and a drink 👍
Adam Collins . 2025-01-04
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The Papermill has so much heart, the staff make every visit a good one. Our go to place for early doors in the week. Great atmosphere over the festive season and family meet ups. Thanks to everyone there!
Helen Parslow . 2025-01-02
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Our first meal out in four years, due to health issues. The staff seemed so happy for us. They were so helpful, bringing drinks to the table. The food was lovely, and not expensive. I had expected a sort of "corporate" atmosphere. But it was clearly a friendly local (including for dogs). Very wheelchair accessible.
dave nelson . 2025-01-01
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Lovely modern pub alongside the canal. Cosy in winter and has great canal side terrace for warm summer days.
Chris T . 2024-12-29
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Great beer and food. Friendly staff.
Danny McKenzie . 2024-12-28
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The place is pleasant, with a large upper floor for groups. The food is correct, although we were disappointed by the presentation of the desserts.
Iván Puertas . 2024-12-28
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Good service and great atmosphere.
sonic123 mick . 2024-12-23
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Only person at the bar and still had to wait 5 minutes to get served as bar staff where chatting to each other which is obviously more important than serving customers
Jeff Karasavvas . 2024-12-23
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Fantastic location right by the Canal you can sit outside and check out the boats coming & going at the lock while enjoying your food and drink. Dog friendly with doggy beer ( water + bowls ) & some dog treats available for well behaved 🐕 🐩 mutt's. Nice menu,nice food...A bit on the experience side for my wallet. Fuller's beer on tap at London prices!! 🍺 ☹️ Ouch 😳 Limited car parking/time (see signs in the pub car park for more information). Wheelchair friendly with disabled toilet (baby 🍼 changing) available with a lift to first floor 🚽 & upstairs restaurant seats.
H . 2024-12-15
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Great place to gather with friends and have few drinks.
Natali Bel . 2024-12-10
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I am only giving a 5* because of the excellent service from Daniel, what started off with a very negative start and being told in the middle of winter if we wanted to sit down with our drinks it would have to be outside and there were no tables for food by staff downstairs turned into a great experience by the excellent customer service by Daniel upstairs who said he could accommodate us for food, the rest of the evening was fantastic , great service , excellent food. You have a great member of staff with Daniel, he clearly shows to enjoy what he is doing and does it very well.
Zoe Carr . 2024-12-08
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Went here for a team Christmas meal and it was super fun and delicious food. I had a naughty Cosmopolitan before the meal which was delicious!!
Alex Lee . 2024-12-07
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Eating lunch at the Paper Mill, on a bright summer's, sitting by the canal, you could almost forget you're in Apsley.
veryus2 . 2024-11-27
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Ended up here on a Sunday night, planning a meal and drinks. Got there too late for the Sunday roast as was sold out which tells you the food was decent, and when I ordered a meal it was pleasant enough. Pub was less than busy, atmosphere was a little odd, cliquey, everyone knows everyone it seems. Friendly enough, nice location by the river, but drinks are pricey. Worth a stop on a nice day but wary about staying too long
gee5641 . 2024-11-27
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Nice pub by the canal, food a bit expensive though.
Vinod Raghavan . 2024-11-18
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We performed (The Chevtones)at The Papermill and the place was buzzing,great atmosphere,great pub and very helpful staff!
dean lloyd . 2024-11-11
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They were under-staffed, and service was slow.
David Paul . 2024-11-07
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Great pub on the river. Really good food. Recommended but book first
Simon Posner . 2024-11-07
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Louis was so helpful, flexible and supportive, everything I needed for my dads funeral wake. The buffet was great, maybe just a bit of side veg or salad options would be nice additions ar options
Diana Swingler . 2024-10-27
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My husband loves this pub as it’s a fullers, I love this place for the food and lovely relaxed atmosphere. The food helps as well. We bought my Father in law for Sunday dinner up in the restaurant area, he loved it so much, we have booked for Christmas Day
Sue C . 2024-10-27
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Great pub with a nice atmosphere. Get in early if you want a roast
Matthew welch . 2024-10-24
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A very lively restaurant with lovely selection of dishes and catering for vegetarians with more than one option. Desserts were great too. Staff always at hand for advice, although some new staff did not know their beers yet, but no big deal!
Ajay Pamneja . 2024-10-23
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Beautuful place, beautiful location, beautiful food. Had a lovely meal with my family, kids had a great meal. All 6 of us left full. I wish we could have stayed longer....Great atmosphere
James Oliver . 2024-10-21
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Very over priced for what you get. I had the most expensive starter and didn't even come with bread. Would recommend, if you are not paying!
Tom Evans . 2024-10-21
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Great service and helpful staff, reasonable selection of drinks and wide ranging menu. Food was acceptable but nothing special and overpriced in my opinion for the level of quality.
Tomas S . 2024-10-14
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Went there with a date for couple drinks and loved the place , athmosphere , location , parking . Nice and quiet by the lake! Has to be lovely in the summer time
Ady Rzv . 2024-10-12
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Quiet for an evening but not bad food, if a little over-priced.
Mark Worley . 2024-09-25
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A really lovely meal with 3 generations of the family getting together. Daniel’s service was fabulous, attentive and friendly and he coped with the needs of our large party with ease. Thanks Daniel.
Alix Dunstone . 2024-09-25
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This pub is not only on a great spot with canal views with wild life and cozy fire place. The food is amazing especially the sweet potatoe fries wow..all is home made so defo recommend the pies.. dog friendly. Just a great place to go for food and atmosphere . I live near by and go there when i go for a walk. Its beautiful. The staff are so helpful and friendly too. There is a Mr muscles bar tender who is so funny and so friendly.. the staff are lovley. Going again next Sunday
Mandy Anstee . 2024-09-22
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It's ok, beautiful outside on the lock, food expensive and all of our meals were served cold. The mains were nice tasting but we all had different sized portions, the desserts were tiny & not worth £10 for 3 slices of banana and a squirt of cream in a tiny pastry case for a "banoffee pie" 🥧 ! No toffee ?! Staff good and helpful though. Thanks
Nicole Falleur . 2024-09-17
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Expensive but has a nice location.
Rusty B . 2024-09-17
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Well cooked pub fare. Staff very pleasant. Had an excellent lunch
Barbara Pearce . 2024-09-13
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Bar staff were attentive until asked about our reserved table ( place was 70% empty) a lackluster person showed used to a dirty table. All their costs seemed to be reduced by making the customer do the running around. But they manage to bring the food to the table (clean now after requesting a lackluster person to give it a wipe). No Sunday roast (seems when you book a table you should also book the meal?) two people arrived after us and were served the roast! We settled for fish and chips which was acceptable for €20 but most places can get F&C on a plate. I don’t normally get frustrated at foodie places but they obviously prefer to chill rather than provide a service.
tony w. . 2024-09-09
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Jay is an excellent bar man who is extremely friendly and popular. He is incredibly welcoming to me and my family. He takes time to remember peoples orders and is always full of energy and joy!
Aimee Brehany . 2024-09-05
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The Papermill pub is a fantastic pub right on the canal with loads of outside space so great in summer. Jay the barman is the friendliest barman you will ever meet and a great character! Definitely a good place for a pint and a pie!
Tom Roberts . 2024-09-04
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There’s someone called Jay That always makes me laugh
Jeremiah Belizaire . 2024-09-02
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popped in on Saturday with some friends for a quick drink but ended up staying due to barmen jay being very convincing on how good the food was and the fact a band was playing that night to. They didn't disappoint jay was brilliant 10 stars all-round jay your the man
Brandon Joseph . 2024-09-02
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The Paper Mill offers a diverse menu that blends classic and modern culinary styles. A must-visit pub for the family Barman Jay's expertise ensures you're in good hands. His ability to engage with patrons while managing a busy bar is impressive, making the experience at the bar just as enjoyable as the drinks themselves.
James Grant . 2024-09-02
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Great place, been a regular for many years and although drinks are a bit pricey, it's still best pub in Hemel. Staff always friendly, especially Jay who is very professional and polite.
Chris H . 2024-09-01
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I go there a lot and someone called jay says hello and makes me laugh
Thomas H . 2024-09-01
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Had a great night at this pub, drinks were lovely and service was excellent by Jay, who made our trip even better. Would definitely go again.
E OH . 2024-09-01
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Lovely lunch and brilliant service from Jay! Very friendly and attentive - an asset to the business!
Sasha Townsend . 2024-09-01
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Just came in with my wife for a dinner date, and we had a fantastic experience! Our server, Jay, was absolutely amazing. He provided excellent service from the moment we sat down, making us feel welcomed and well taken care of. Jay also had some great food recommendations that turned out to be spot on – everything we tried was delicious. The food was fresh, flavorful, and well-prepared. We'll definitely be coming back, and we hope to be served by Jay again. Highly recommended
Huseyin Uzum . 2024-09-01
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Had a great night at this pub, drinks were lovely and service was excellent by Jay, who made our trip even better. Would definitely go again.
Emma O . 2024-09-01
MORE AT TripAdvisor
So expensive for what it is food and drinks are crazy
Luke P Anderton . 2024-08-30
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I love visiting the Paper Mill for its vibe and friendliness
Jeremy Braithwaite . 2024-08-30
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Love my favourite place by the water after a long day at work fantastic beers choices and thanks to the big man behind the bar JAY for the brilliant food recommendations I had the fish and chips which he says would be amazing and it was top bloke will always come back 10 stars
Sedal Cosgun . 2024-08-29
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Served by Ben Hardman after arriving from Australia have to say 10/10 service especially with my young nephews. Would recommend for anyone with children.
emcinulty . 2024-08-29
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Had the most amazing fish and chips ever recommended by possibly the biggest most frendliest barmen I've ever met great personality made me laugh so much well recommended for food drinks and a beautiful view of the canal
Divyan Shah . 2024-08-29
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Many thanks to Janet for making my time at the pub lovely .. really made me and my friends feel welcome just as a good pub should. Thanks Janet 5 stars from us
Anna Swannell . 2024-08-29
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We had the best meal out at The Papermill, our waitress Janet was so lovely, she couldn’t do enough for us, she clearly loves her job! We were impressed by the rapport she seemed to have with her other customers. It’s so refreshing to be served by someone happy and funny!! We’ll definitely be back 👌🏻🥂
Louise Elliott . 2024-08-29
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really welcoming, great service, janet served me and she was lovely had a great time, will be back!
Harry Middleton . 2024-08-28
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Janet is my favourite person. Every time I come and visit the Paper Mill she always brightens my day with her lovely smile and fantastic service. I couldn’t recommend her more.
Chloe Ward . 2024-08-25
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This pub has got extremely expensive. I ordered 2 drinks a wine and a single g&t and it came to £26. It would be cheaper to drink in London at these prices! I will be avoiding this pub in future.
Roe . 2024-08-24
MORE AT TripAdvisor
Had drinks. Great friendly service from Millie and the rest of the team.
craig rowlands . 2024-08-24
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Pub with a view of the canal and the marina Apsley. Nice place to chill.
Omar Rivasplata . 2024-08-23
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Service with a smile always with Janet and Rosie! Always smashing it! Joe x
Joe Hicks . 2024-08-23
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I went to The Paper Mill for some drinks last Sunday not really knowing what to expect and I was blown away. Great choice and service was excellent. Millie was friendly and welcoming. Will definitely be coming back again soon
Josh Lewis . 2024-08-22
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Came in on Tuesday night with some of the boys after a long day of work had some great beer and amazing food thanks to the recommendations from the biggest barmen I’ve ever seen lol jay was brilliant all night he had us in stitches loved the atmosphere the tables by the water to will always come back thanks jay for a brilliant night and entertainment
Ben Gnaly . 2024-08-22
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Popped in on the Sunday just gone with some friends for lunch was met by the barmen jay who told us about the amazing roast dinners and he didn’t fail on that the roast was amazing the drinks were really good to great choice of beer and wines thanks to jay for the recommendations on the food 5 stars allround
tylan ekrem . 2024-08-22
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Had a lovely evening, my partner and I were served by Jay. Very attentive and charismatic, looked after us the entire night which was refreshing compared to the last outings we've had elsewhere. Had some excellent food and drinks and couldn't have asked for a better night. Will definitely be back and hopefully have Jay as a server a real gentleman and a credit to your business ! 5 Stars +
Sean Chambers . 2024-08-22
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Love The Papermill. Water side eating, great food and atmosphere with everyone on patio is fantastic. Love being on the canal and seeing the long boats tied up. Fantastic evening and great food!!
Scott Thompson . 2024-08-21
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Visited on many occasions normally just for a drink and meet family , staff are fabulous especially Janet always there with a smile and a biscuit and water for the dog as well as excellent table service .
Stuart Wilsmore . 2024-08-21
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We had such a great evening. Janet was fantastically funny and did such great service.
Meghan Durant . 2024-08-19
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Great food. Lots to choose from.Brilliant staff, Janet couldnt of been any more helpful. The whole family loved the day. Really nice place. By the canal.
Paul Middleton . 2024-08-19
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Came in on a Saturday afternoon with some friends was spoken to by a very friendly but huge barmen by the name of JAY he was Brillant all night defo the the best barmen in Hemel by far great manners never made you wait to be served either 10 stars
Caner Edip . 2024-08-18
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Had a really lovely evening at the Paper Mill thanks to Ruby who poured a perfect pint and was super friendly. Would definitely come back again :))
Charlie Leedham . 2024-08-18
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Been going to the papermill for years lovely pub lovely staff from Louis the deputy manager who always looks after us on arrival. To JAY the best barman the Papermill has ever had he’s so good at he’s job you find people wait to be served by jay always happy and gives the pub a good vibe. The only gripe I have isn’t with the Papermill it’s fullers your proper taking liberties with the price of a pint. If not for the location & staff I probably wouldn’t pay them prices. But i suppose if it was weatherspoons prices it would be weatherspoons customers bring back carling and all is forgiven.
Kevin Mcdonagh . 2024-08-18
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Harriet was so accommodating and smiley! Excellent service.. will be back again for sure!
Roo's Home . 2024-08-17
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Janet served us and was so helpful and lovely. Great food!
Emma inwards . 2024-08-16
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came in for a meal, janet served me and she was great! had a great chat!
Tom Latcham . 2024-08-16
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Food was great , bar staff were so helpful . Our server Jay and made us very welcome
Lloyd Warbey . 2024-08-15
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Lovely place at any time of the year nd day 🎉 ✅ amazing bar by the the canal. They do have extensive food menu. 😀 Locals & as well as ppl from ldn come down over the weekend. Apseley is very developed in terms of food & drinks. Try it. Review it. Thank you.
Rachit Kharsani . 2024-08-10
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Sat outside in the sun during a weekday and was very nice. Would definitely go back again and try the evening. Has a weekly quiz night which would be fun to try (Tuesdays I think). Very friendly service.
Georgina Bauer . 2024-08-10
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came a couple weeks ago with my boyfriend, served by a lovely man called jay he really made our visit fun, we have also been agian
daisy waddell . 2024-08-06
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Nice pub, lovely staff but very mediocre food
Vikki Smith . 2024-08-04
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Disturbing experience at the paper mill. As 3 people of colour walked in and one of our ordered drinks was a larger shandy , when it came it had no lemonade and a friend commented that it was not a shandy . The barmaid responded by telling us not to be stupid and that we would not be served anymore . Her passive aggressive stance was shocking. We spoke to the manager Rosie who was very polite and she apologised for the situation . This was much appreciated and made the situation tolerable . Aside from this the pub is great , the food was also good but if you are a person of colour your experience might be a bit different.
Odyssey21911586405 . 2024-07-31
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Great gastro pub by the waterside, with very good food. Quality ales and lagers, albeit quite pricey though🤔
Alastair White . 2024-07-29
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Great band playing, The Attention Seekers👍
rh b . 2024-07-29
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Disturbing experience at the paper mill. As 3 people of colour walked in and one of our ordered drinks was a larger shandy , when it came it had no lemonade and a friend commented that it was not a shandy . The barmaid responded by telling us not to be stupid and that we would not be served anymore . Her passive aggressive stance was shocking. We spoke to the manager Rosie who was very polite and she apologised for the situation . This was much appreciated and made the situation tolerable . Aside from this the pub is great , the food was also good but if you are a person of colour your experience might be a bit different.
niza s . 2024-07-28
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The worst beer I have ever had. I’ve been there on many occasions and tried different kinds of beer - never had a feeling I am drinking a real beer. Shame.
Pawel Lysak . 2024-07-27
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We love this place. They always serve great tasting food. The service is really good too. We've been served by Gemma a few times and she is lovely. The menu has a lot to offer. Lunch options are really tasty but like I said in the title, the burger with the bacon jam is divine! The restaurant is in a lovely location. To burn off some of the calories, just head over the bridge, take a right and you have a lovely walk along the canal.
TheGreen . 2024-07-27
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Was served by the bartender Jay, he was so lovely. Made me feel welcomed and kept making sure i was okay. Would recommend this pub so much
Jessica Kenny . 2024-07-26
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Got served by the bartender Jay, perfect service, so lovely, made me feel welcomed and safe. Definitely would recommend the pub.
Chardonnay Miller . 2024-07-26
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Aura-less atmosphere Food was unreal though Really good service from Lucinda and Jane, incredible staff all round
Dom Nelson . 2024-07-23
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Nice location nice food friendly staff but thought it was a bit pricy. Example a orange and lemonade and a bottle of Despardo was not far off £10.
Phil Hicks . 2024-07-23
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Really nice. Birthday celebration for 10 people and they were very accommodating. The Sunday chicken roast was really good however the burgers were a bit small for the price as was the seafood pasta.
JANINE Janine . 2024-07-22
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The best pub in the area. Fantastic team. Great range of drinks. Beautiful location. It's our happy place
Peter Argyle . 2024-07-21
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The food is great, the atmosphere is so nice and the staff especially Sara and Kai are amazing people.
cenk gümüş . 2024-07-20
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We were looked after by Sara. She was so nice and helpful. Thank you so much
Ilkiz günel . 2024-07-20
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Food was good quality but insufficient portions. Euros on 2 small screens in the "garden" not being watched in the main but all seats taken.
Philip Walker . 2024-07-16
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Great relaxed atmosphere. Good during good weather for the beer garden. The barmaid, Ruby is very bubbly and cheerful
Simon Millward . 2024-07-16
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Visited this spot for pre-dinner drinks whilst we stayed at the nearby Holiday Inn Express. It was a hot evening, so sitting out near the river was really relaxing. We intended to eat here, but the menu was lacking in veggie/vegan options. The staff were cool, but I found the drinks rather pricey.
Jonny-Northerner . 2024-07-01
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Visited this spot for pre-dinner drinks whilst we stayed at the nearby Holiday Inn Express. It was a hot evening, so sitting out near the river was really relaxing. We intended to eat here, but the menu was lacking in veggie/vegan options. The staff were cool, but I found the drinks rather pricey.
jonathan clipston . 2024-07-01
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Very expensive and the chicken was very dry.
Tamara Williams . 2024-06-26
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The pricing structure, particularly for wine and beer at 23 pounds, is not conducive to repeat business.
CanEr Dogan . 2024-06-23
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Went up for a 2nd round of drinks and luckily spotted a parking screen on the bar.You have to put your reg number or you get a big parking fine.Why is there not some signs at the bar warning you of this. How many people must be getting caught with this con / scam if they don't see the machine on the bar ??? Also the drinks were quite expensive over double what they are at my local W Spoons.
Stephen Draper . 2024-06-20
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434 Opinions
Booked table for 4 for birthday dinner, after a recomendatio. no greeter to show us where our table was, tried to asked a waitress who was too busy to stop, bingo going on as well as loud music, not a great start, barman showed us table in the end, who was helpful throughout re allegies etc. I had the steak and venison pie which was good, the same couldn't be said of the veg, which appeared to have been left under a heat lamp too long and was rubbery, you could pick the mash up in one lump but what was really disappointing was dogs yapping and barking throughout. why are dogs allowed in restaurant. First visit, won't be returning.
575 Opinions
Visited for lunch In between Christmas and new year . Lovely food ,friendly service and great atmosphere 😊
1874 Opinions
Spent nearly all day here with friends, friendly and attentive staff. Food is great. They have different beers on throughout the year. Always good value…
2033 Opinions
Went on a Saturday for a birthday celebration we had room just off of the bar FANTASTIC. We were allowed to decorate this area. It was at lunch time and the staff were very busy we had our own birthday cake but forgot the candles the staff supplied one and a large knife and small plates WOW what a place. The food was the best as well 10 out of 10 all around 👍👍👍👍👍👍👍👍👍👍
1831 Opinions
Can’t really say much about the food as we didn’t get that far. Booked up months ago for my family for Boxing Day. Got an email on Christmas morning saying sorry not doing food Boxing Day but I’m more than welcome to come in for a round of drinks and spend my deposit money. Laughable