Based on 43 opinions finded in 2 websites
Based on 43 opinions finded in 2 websites
Nº 390 in 457 in Dacorum
Opinions
Order never got delivered to me and nobody answered the phones to check on the order or give me an update. Just eat has zero customer service, so I went to the restaurant to collect myself - having paid the delivery fee no refund on this was given.
David . 2024-12-01
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No contact from Paco chased them left msg saying delivered on just eat but no food received place is a joke . £50 order placed 2 hours ago and still no call or food
Keith . 2024-11-30
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Ordered a chicken curry - was very flavorful - one of the best Chinese curry’s I’ve had. Food was hot on arrival, always have a good experience from Pa Co
David . 2024-11-27
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Missing a dish which manager claimed he personally packed himself. I think not -wrong bag maybe? Been ordering here for 10+ years. Never again. Was asked to count the plastic containers received, embarrassing for my guests. Then Manager blamed it on person that took the order. Where's your customer service? Last week we waited over 90 mins for our food. This place has sadly gone downhill.
Sarah Conway . 2024-11-26
MORE AT Google
Chips not. Cooked pork balls rock hard s n s sauce had leaked into the bag. Not quite what I expected from previous times.
Al . 2024-11-16
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No food. Nothing. Can I have my money back please. Tried to call they are shut.
Paul . 2024-11-15
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i had to call asking where it was we ordered around 6 and they seemed dispondant by 8 it arrived then by 830 food was over cooked and dry I wouldn't bother again
Sharon . 2024-11-09
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Salmon teriyaki is my go to. 10/10
Tom . 2024-10-28
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Veg gyoza is always crispy, katsu curry is great as usual.
Gemma . 2024-10-12
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Crispy beef is always delicious and is our all time favourite. Definitely would recommend.
Alan . 2024-10-11
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Food is always fantastic. The Thai curry’s are exceptional
Andrew . 2024-10-11
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Salt and chilli chicken and sweet and sour sauce is always a banger. Staff are always nice.
Anisa . 2024-10-10
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Love the chicken chow mein as always, keep up the good work!!
Carrie . 2024-10-09
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Showing on the JustEat app as delivered, but didn’t receive the order. Tried the telephone number and no one picked up.
Abi . 2024-10-04
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Piss take 7 odd quid for duck fryed rice and i got a tiny tray of egg fried rice with a few pices of duck . Ur haveing a laugh ent u shambles
Nick Stansfield . 2024-09-07
MORE AT Google
Food is great - always top quality. Don’t listen to negative stuff - Paco are top notch
Andrew . 2024-09-06
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Called the restaurant 10 minutes after etd, was told that the order should be here "Any minute" Driver appeared a few minutes later, but the order and address receipt he had were not ours, so he had to leave. Phoned again to be told that they would "Phone the driver to find out what was happening and would call back, but no call. Phoned for a 3rd time after having waited over 30 minutes from etd to be told that the driver was new and couldn't find us. Same driver delivered 15 minutes later.
Karl . 2024-08-26
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The food was inedible. it didn’t taste of meat at all. the food was obviously pre made and re-heated as it didn’t taste fresh. the prawn crackers were stale and the beef was plain. the chicken in the rice was unseasoned and undercooked. The chili squid tasted like deep fried chicken and was soft and not chewy at all.
Ava . 2024-08-12
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Amazing service, great food and speedy delivery. Thank you so much!
Hannah . 2024-07-27
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1st time ordering, went to the shop, very friendly, beef in blackbean was very chewy, chicken balls were burnt mostly inedible and so were the prawn crackers (absolutely disgusting taste) and the chow mein tasted like it had a nice swim in the sea. Thank you But never again
Dan Edmonds . 2024-07-26
MORE AT Google
Excellent food, good size portions , huge menu with lots of good veggie options. Delivery took a while but well worth the wait. I'll be back, frequently
Kit . 2024-07-10
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First time ordering from here and very impressed with the quality. Good delivery time too
Katie . 2024-06-27
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Over 2 hours to wait. Disgusting
Kate . 2024-05-30
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Food tastes amazing and is always piping hot on arrival. Delivery driver is very polite and friendly. Lemon chicken is really good. Pork chow mein is succulent, but the noodles are a bit thin, they still have plenty flavour though. The chips with sauce is a great menu addition
david . 2024-04-29
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Spare ribs were dry, no sauce provided for these as it is by other vendors. Barely any meat on these either. Spring rolls are tiny in the mixed starter. Mains were OK. Overall a bit underwhelming for the price.
Philip . 2024-04-13
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great food, sauce could be a bit thicker though
Chris . 2024-04-08
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Ordered at 6:50pm now 9pm and haven’t received it
Jane . 2024-03-28
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Delivery was in the window given, but the quality was appalling. I can honestly say it was inedible. The very last time I order from PaCo. Shame as it used to produce pretty good food a few years ago.
Phil . 2024-03-28
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Food came promptly. Friendly on phone and upon delivery. Food arrived hot and everything was very tasty. Reasonable pricing. Would recommend.
Matthew Gates . 2024-03-25
MORE AT Google
Person on the phone got the order wrong then told my husband he was wrong! It's a shame as the food is really nice!!!
Kathryn Gillingham . 2024-03-15
MORE AT Google
Pa Co only used because Canton City was closed .first and last order ,not a great experience food cold and poor quality
Graham . 2024-03-06
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Rubbish and cold, absolute waste of money. Arrived after 10pm, far too late to eat at that time. Shame as ordered before and was great. Very disappointed
Amy . 2024-03-02
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Very quick delivery - crispy "seaweed" is very sweet, but everything else was good
Giovanni . 2024-03-01
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Over 2 hours late. Still hasn’t arrived. Have no doubt that when it arrives it will be awful.
Ella . 2024-03-01
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2 and a half hours to delivery a small order ? When I rung and asked where it was they said it will be in 20 minutes then when I rung back they said it will be half an hour asked to speak to a manager that just talking gibberish terrible service
Steve . 2024-03-01
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Order was 2 hours 30 mins late after seven phone calls I was told I wasn’t even cooked after been told previously it was on route for 39 mins plus poor poor service
Alex . 2024-03-01
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I can’t rate the food as I’m still waiting for it……
Ellie . 2024-03-01
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First time in the area and decided to check this out. The front of house was lovely and friendly! We ordered the chicken curry with boiled rice, and a egg fried rice - both were delicious! Portion sizes were great too! Recommended!
Nicholas Wright . 2024-02-29
MORE AT Google
Over two hour wait for the food, valentines night I understand it’s busy but 0 communication or updates which was frustrating. Food was like warm when it arrived, expected with a delivery that late but the worst bit was the actual quality of the food itself, absolutely not fresh and of the two noodle dishes we ordered it would have been nice to actually contain some noodles instead of just bean sprouts and cabbage. Didn’t finish and won’t order again.
Joshua . 2024-02-15
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shocking customer service, still currently do not have the food it’s 8:22pm and the food was ordered at 6:35 so nearly 2 hours. called twice & found the two people on the phone to be so unhelpful. to be honest just pathetic attempt to order our food
Ciaran . 2024-02-14
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The salt & chilli chicken was too hard to eat, chow mien was very bland, crispy beef was not its best.. disappointing as usually nice from here
Amber . 2024-02-02
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Without doubt the worst takeaway I’ve ever had. All items were over cooked, beef and duck were completely inedible. £75 for prawn crackers and cold rice.
Garry . 2024-01-20
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Sorry but your food was delayed from the first advised time then message saying it was going to be even later still. Yet again it was cold ! We ordered before 5.30 and got our food around 6.50.
Nick . 2024-01-16
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Never mind it being late... I was giving these guys a second try as last year they accidentally sent me chicken gyoza instead of vegetable.... who'd have thought the exact same mistake would be make twice.
kathryn . 2023-09-30
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Although late it was worth waiting for.
Geoff . 2023-09-23
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Disappointed . Could tell the food was tasty but it was just stone cold . Friday night may not have been the best night to go back to Paco after a long time away using another takeaway.
Nick . 2023-09-22
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Loved it as always but could do with more veg in red curry😉
Gemsley . 2023-09-10
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Reasonable food at fair prices friendly staff take away/ delivery only
Stephen Trace . 2023-08-30
MORE AT Google
I can’t believe this place is still going! After the worst food poisoning years ago, it’s still allowed to be open. Someone do us a favour and get this place shut down!
Ben . 2023-08-14
MORE AT Google
First time ordering, amazing food, really fresh & hot. Will definitely be ordering again!
Andrew . 2023-08-05
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Tasty food, always arrives hot and on time. Great service.
kayla . 2023-07-30
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Always great food, yet to be disappointed
Elika . 2023-07-10
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First time we’ve used this restaurant and we will doing again in the future, very enjoyable.
Jon . 2023-07-09
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The chicken was pink in the middle. Other than that the food was good.
Merina . 2023-07-03
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Good order not ready when advised to collect
Matt . 2023-06-30
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Perfect! Hit the spot, fresh & hot! Thank you 🙏
Zoe . 2023-06-17
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Very expensive and food was terrible
Andrei . 2023-06-10
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Food was a little bland, and veg in my main was undercooked - however you get a good amount for your money.
Andrew . 2023-06-06
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Food was beautiful and the delivery lady was too
stephen . 2023-06-04
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Tasted disgusting and found a piece of metal in my food. It's rated one as hygiene, I only saw it afterwards.
Ela Caglayan . 2023-05-15
MORE AT Google
Flavours and quality of food not as good as previous orders.
Niki . 2023-05-07
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Way too salty which ruined the flavours. May have just been an off day. Good value for money.
Ross . 2023-04-24
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Really really worth the wait - I was only worried as its a school night, wouldn't be an issue otherwise and will remember next time - Food was really wonderful and a real treat
Rosy . 2023-04-18
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I loved the soft shell crab salad- so nice and refreshing. I only wish there was two crabs and not just one 🦀😁. Lovely service. Thank you.
Tanya . 2023-03-31
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Really impressed with the quality & service. Would highly recommend
Karl . 2023-03-28
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I love this take away service, food is fresh n good always on time n delivery lady is lovely, she remembers I have a small child so is mindful when knocking etc. Brilliant service
Jessica . 2023-03-02
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Nice food. We’ve ordered from here a few times
Katherine . 2023-03-01
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Delicious as always, good value for money! Would prefer chips and curry sauce separate but still tasted delicious
Laura . 2023-02-27
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Such a shame food is amazing as usual but the delivery time poor. Said it had been delivered and then waited another 10-15 minutes to see if they would turn up, called up they said sorry another 15 minutes. Put me off from ordering for a while.
Josh . 2023-02-24
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Amazing food - we were very impressed!
Sarah . 2023-02-21
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The food was not nice at all. Some of the meats tasted off and the delivery Woman, would not open my gate to deliver the food to me, as she was on her Mobile. NO, definitely not for me.
S . 2023-02-13
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Excellent. So tasty! Will definitely be ordering again. Thank you
Ellen . 2023-01-26
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Good food could have been warmer
Doug . 2022-12-17
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Very good food and the young lady that delivered was very polite, thank you so much
Stuart . 2022-12-16
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Absolutely disgusting! Delivery was 45min late, not really an issue as it’s dangerous driving outside. Called 25min before delivery finally arrived and was assured food would be hot. Arrived stone cold, fried bits inedible, rice disgusting, soup was manageable but purely due to hunger! My children have waited patiently for treat food they are spitting out. Delivery lady was lovely but clearly the restaurant lied that our food would be fresh- definitely was cooked hours ago. Do Not Order from here!
Nicole . 2022-12-16
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Not good when the chips with curry sauce was the best part of our takeaway.
Richard . 2022-12-03
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Brilliant as always, well worth ordering from
Grant . 2022-12-02
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Two hours late we shall not be ordering again as ready for bed. Also I tried to cancel my order after I realised it was going to be just 1 hour late and was refused as apparently it was being prepared… for the first time we trialed a new Chinese but so disappointed, especially because I rang up and all they said is “were are busy” sorry but if your that busy then don’t promote on just eat if you cannot manage it.
Jennifer . 2022-11-26
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Friendly staff and I’m absolutely in love with the fish katsu curry don. Tysm!
Alice . 2022-11-22
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Called and placed order. 35 mins after they said it could arrive I was still waiting. I called and was told they would deliver it once a driver was available. I asked when that would be and they said they didn’t know, so I cancelled the order. Was so looking forward to the meal. Why tell me a delivery time if you know you can’t make it? Very very poor service.
Chris Turner . 2022-11-19
MORE AT Google
Delivered promptly. Tasty food.
Ron . 2022-11-16
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Best miso you’ll ever have! Genuinely love this place and all the people there :)
Alexander . 2022-11-08
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Nice food although could've been warmer will order again though
Clare . 2022-10-23
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The staff are lovely. So kind and so polite. Thank you!
Lucy . 2022-10-14
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Always excellent food - prompt and very good delivery- highly recommended
Sally . 2022-10-05
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When I placed my order the delivery time said 30 to 50 minutes wait and then when I checked out the delivery time was estimated to be 80 to 100 minutes but it actually arrived about 125 minutes after I ordered
Georgia . 2022-10-02
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We waited nearly 2hrs from ordering to receiving it and when it came it was smaller portions and the quality wasn’t how it normally is
Kay . 2022-09-30
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Food was inedible. Stone cold and over an hour late. Restaurant was no help at all when we called to check how it was going.
Ben . 2022-09-30
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Delicious food, came on time and hot. Will order again
Jessica . 2022-09-23
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So pleased as it was delivered earlier than expected. The food was piping hot and delicious and the lady that delivered was lovely! I will definitely be ordering from Pa Co again. So glad I gave them a try!
Nicola . 2022-09-22
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Great food large portions nice friendly staff Good prices ✅
Nigel franklin 1958 . 2022-09-13
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Food was pretty nice if a little cold, the long strip of plastic wrap that ended up being regurgitated by a child, not so much. Whilst being a choking hazard, they gave a £6 refund, take that as you will.
Alex . 2022-09-11
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Great food, delivered quickly. Highly recommended!
Matt . 2022-08-12
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Very good food and good delivery
Scott . 2022-08-10
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Best prawn toast we’ve ever had
Ruth . 2022-08-05
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Always a perfect service with delicious food - I would 💯 recommend
Sally . 2022-08-02
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Food was lovely and hot, delicious will order again.
antoni . 2022-07-22
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always get their katsu curry - amazing every time. highly reccomend it !
yama . 2022-07-05
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Really really good Chinese, I would recommend
Liz . 2022-06-30
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Great food. Will defiantly order from again.
Greig . 2022-06-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Their food is delicious but their delivery is shocking and steadily getting worse each time. Over an hour late this time, making it 2 hours from when placing the order. If they can't meet the time they state, they should be more transparent and honest about a realistic timeframe.
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Me and my friend wanted to treat ourselves to a costa after surviving a week at school. Cream was out of date, I paid for a medium and got a small and my friend who got small got medium. I paid for cream and chocolate sauce and got none and there was only 1 staff member available the whole time we were there. This is the second time the cream was out of date and they mixed up and got our orders wrong. 😑 would not recommend if your already having a bad day (I was)