Based on 261 opinions finded in 2 websites
Based on 261 opinions finded in 2 websites
Nº 389 in 457 in Dacorum
Nº 7 of 11 Pizza & Pasta in Dacorum
Opinions
So rude I asked if the had Magritte pizza they ended the call
Kiame Simao . 2024-08-12
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So rude I asked if the had Magritte pizza they ended the call
Kiame Simao . 2024-08-12
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Quick and easy to use app,food was delivered quickly and was good too, was impressed ! Super friendly on phone, food was hot and fresh and on time !!! Impressed
James Prentice . 2024-05-11
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Quick and easy to use app,food was delivered quickly and was good too, was impressed ! Super friendly on phone, food was hot and fresh and on time !!! Impressed
James Prentice . 2024-05-11
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Ordered 2 pizzas ended up with 1
Ryan OnFire . 2024-04-21
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Awful service, waited 25 minutes for our food as it sat under the lights for 10 minutes as the staff were too busy talking and buying energy drinks to actually serve us. Then we checked it and it was wrong anyway.
Andrew Smith . 2024-04-19
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Good pizza you get to see being made, bit of a wait but friendly staff.
Tom Kelly . 2024-04-13
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Good Pizzas, all be it on a smaller size than some others... Maybe they should reduce the price to match the size. Taste is good though..
George NASR . 2024-03-11
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Wedges tasted mouldy, never eating from here again.
Snix Smith . 2024-03-04
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4th time I have ordered thinking things would have changed, clearly not, dominos is going down hill, as always pizza drenched in sauce and hardly no cheese. Never again would I buy dominos, delivery drivers are the worse and cannot read delivery addresses correctly!
Kalpana Gokularaj . 2024-02-25
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Incorrect pizza was delivered mistakenly (mistakes do happen!), but the Team were very shifted in arranging a swap ! Mohammed re-delivered my pizza and He was very kind and swift with the re-delivery - please commend him! I wish I could have tipped him but unfortunately I did not have any cash at the time.
Elizabeth Winsala . 2024-02-16
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Shocking tortilla crisps for almost £7…
Zhivko Petrov . 2024-01-07
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Staff was very friendly to me and nice.
Elizabeth Colter . 2024-01-03
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Ordered 1 pizza and wrap at about 12:45 (they closed at 2am). The pizza was horrible, clearly needed longer in the oven. Wasted perfectly good money on this place. Never again.
chris joyce . 2023-12-29
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The sizzler is the best pizza imo lots of other good choices and usual pizzas on the menu and a choice of bases.
Abu - Jaffer Ullah . 2023-12-14
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Delicious stoned pizza, but overpriced
Moh M . 2023-10-10
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Have ordered from here several times. No complaints about the food or the delivery service. The drivers are always polite and deliver very quickly!
Leo C . 2023-10-08
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This isn’t about atmosphere, it’s about steaming hot, tasty pizzas, served fast. And these guys and gurls are pretty good at that!
Fr M & Sub L . 2023-09-22
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Love the pizzas from here, customised however I like and prepared fast any time of day or night!
M X . 2023-09-18
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I used to love Domino’s cookies but every time I get them from here they’re ridiculously burnt … not good enough when they cost £6.49… Won’t be ordering again!
Sarah Mahon . 2023-07-02
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Nice clean environment with excellent service.
Don palihena . 2023-03-31
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Said delivered when it wasn't had to get a refund
Steve . 2023-02-08
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Very good food and service but £1 delivery fee on top for orders
Keith Smith . 2022-12-07
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Great pizza, the service at collection was spot on... the app was easy to use...
L Joseph . 2022-11-29
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Absolutely awful, the pepperoni “passion “ is a joke , lucky if you get 3 on a slice The service has just got so bad now I could never justify there extortionate prices
Jason Paul . 2022-11-26
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Get what you expect from a Domino's pizza. Kinda over priced and expensive but it's tasty, arrives warm and customization always correct.
Ashley Clarke . 2022-11-19
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Sometimes they deliver a lovely hot pizza but a few times the pizza has turned up stone cold as the driver takes for ever at the last stop or takes for ever to leave town going to stop ordering from Hemel central as hit and miss with pizza's or delivery
Carly Pearson . 2022-11-17
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Its dominoes no frills and good pizzas
Tom Fleming . 2022-10-27
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Terrible customer service . so many times visit here never say please thanks Rude people if I ask extra sources charge one pound Domino's need to trine properly.
Kantharupan Rasu . 2022-01-22
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Ordered 2 pizzas....one of them was missing the chicken, mushroom and corn.... basically empty chicken pizza! Straight to the bin.... Just another 16£ lost because of them....I suppose they never fix this mistake 😂😂😂...make sure guys you check your pizza front of the driver....peace of mind... other pizza was okay
Zoltan Pall . 2021-12-09
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Excellent customer service provided by Adil, Apu and the Romanian girl working there (I don't know her name). They're always friendly, polite and helpful with making the best selection possible. Thank you very much!
Robert Spitfire . 2021-11-30
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Order a pizza online then went to collect. Was no parking anywhere and I ask dominos driver when can I parking and he show me the space on front of dominos cars . After few days received parking ticket. Avoid this place if you don't want to buy a pizza with £70.
Alex Fernandinho . 2021-10-02
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Order never turned up. Delivery driver claimed he "dropped it off at a neighbours"... when raised with the Manager, he was even more clueless. Still awaiting a refund. Utter shambles. Use any other pizza place than this place.
Steven McCarthy . 2021-05-16
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Absolutely delicious and my food only took 15 mins I would be going back 👍👍👍
Maggie Bolt . 2021-04-15
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Great pizza! Very friendly application to use. Fast delivery
Inna Kyrylenko . 2021-01-29
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After working all day I didn't feel like cooking so ordered from you guys tonight and the food was amazing I now have a full belly😊
Jackie Hitchen . 2021-01-03
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just purchased to take away pizza from dominos central hemel hempstead and probably the worst pizza i've had for years, hardly any cheese when i paid for extra cheese, sloppily put together and both pizzas i ordered basically just tasted of tomato on bread.....yuk,wont bother using dominos again as there are too many decent pizza places out there
Wanderer486027 . 2020-12-24
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Good service. Delivery driver very friendly. Food ok. Pizza was nice, nothing special. Nachos were soggy and dried out
Rebecca Allsopbw . 2020-11-28
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Sorry to say this But the pizza form domino’s Waterhouse Street is << RUBBISH >> big time Thank you Manager
Hojat Khanmirzaie . 2020-11-17
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VERY VERY RUDE. will never come back....
Santhi Arumugham . 2020-11-10
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This is the 3rd time I have ordered in the last couple of weeks, today I thought I would try something different, I had chicken wings and some other type of chicken with chips, never again will I order, it was horrible, £15 wasted, should of got a McDonald’s for £8 , never again so don’t send me any texts.
mark rance . 2020-09-17
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This store has some really good deals on all the time. The pizza is always spot on. They are generous with their toppings. Delivery has always been quick / on time.
Louie-MaeB . 2020-09-13
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Delivery took over 30 mins and I’m 0.5 miles away, the driver threw the pizzas down and wasn’t even in my road after answering the door 30 seconds later. The pizzas were cold and squashed so I rang the store to rectify the situation and I was greeted by a very unpleasant miserable person on the phone who initially started arguing with me why the pizzas were late and basically gave an attitude and said ‘do you want new pizzas or not’. He finally offered new replacement pizzas that took over 45 minutes to send out. The store is literally a 3 minute drive away. Highly disappointed, would avoid ordering at this store and just go to the other store.
liamQ5157NX . 2020-08-02
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Today’s visit (collection) was spot on. Both pizzas had a fair amount of toppings on them and the stuffed crust was lush. Sides of kickers were cooked well as well. Quick and friendly service.
Louie-MaeB . 2020-07-12
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Post COVID experience Ordered online for delivery. Service was quick. Got a call when food arrived. Gentleman was polite and mindful of social distancing with food placed ready for collection so to speak. Trying to tip him was a comical affair :) but couldn't let him go without anything. Pizza was really good. Everything still piping hot. My stomach is happy. Life is good 😊
Peter Osgood . 2020-05-29
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Tasty pizzas. Quick delivery but expensive
Brusseln Sprout . 2020-02-18
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It's a Domino's, pretty standard, kinda overpriced 🤷
Loz . 2020-01-18
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Friendly staff who unlocked the door so I could go in and order a pizza, I had a mighty meaty, they customized it at no extra charge too, was bloody lovely, top marks 👌
wayne saunders . 2019-12-23
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Ain't had Dominoes for years as I never really liked the flavour of their tomato base but this time I was really surprised....The 3 pizzas we got were all lovely.....Had 1 thin crust margarita and 2 regular crust meat feasts and they were all spot on.....Lovely tasting crusts and nice chunky meat compared with most other pizza shops....Plus the tomato base which always pit me off coming here was lovely too....Would recommend.....
Stephen Gray . 2019-12-07
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Pizza is ok but never had a pizza delivered , paid with a tip without the driver saying anything at all . No hello , there you go , or thank you . Just silence. Odd
pablovandam . 2019-12-07
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The place offers a great variety of fresh food. I enjoyed eating here. Staff members are always very welcoming, pricing is affordable and the spot is always neat.
Ariel Snow . 2019-11-03
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The worst dominos branch, they always close before the time on the website and the man behind the counter has a serious attitude problem! I only gave them a 1 because I couldn't give them 0!
Jonathan Williamson . 2019-10-14
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When someone wants veg options you shouldn't use the same gloves to make the pizzas and specially if they are asking if its halal as one of your nice delivery driver told us not to order from there again after he saw them using the same glove for all meat products and pork try using different gloves if possible when vegetarian options
Shuzna Begum . 2019-09-16
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I was on my way to work tonight when one of your drivers nearly crashed into me from a side turning, I’m sending my dash cam footage to your head office. Hope this driver loses his job. Idiot.
FloydOnForever . 2019-08-27
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Great service excellent manners
ms ali . 2019-08-24
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Telephone staff... Needs trading in customer service, the pizza needs to be cooked longer.. Despite stated well done and pleas leave in over for longer.. Totally disregard my request... This is the third time I have not been happy. So no more Domino's, go. A try Papa John's... Despite being more expensive but I would rather pay more for better quality pizza
Michelle M . 2019-07-13
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If you normally pay for stuff with Google Pay or something similar, the card machines in this place never seem to work. I ordered a pizza via the app for collection and selected pay by cash expecting there to be a functional card reader like there use to be. Please fix your card readers or say on the app if there is no card readers so people can bring other methods of payment.
Blue Ecodisc . 2019-07-10
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Go somewhere else. It's not worth your time here
Kelsei Barnes . 2019-03-31
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It was a nice treat my daughter gave our guests. Tasty and delicious.
Marzban Ardeshir . 2019-03-15
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I ordered one of the deals they had running, spend £30 and get £10 off, so that worked out well as you could prefer anything.The food was hot fresh and arrived quickly.I would say they could put a bit more topping on the pizza, but apart from that, can’t fault it, happy with what we got.
Louie-MaeB . 2019-02-27
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Good place good staff but not very happy on seeing costumers but still 5 stars
Logan Abdalla . 2018-12-26
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Super pyszna 🍕 pizza szybka i miła obsługa, dobre skladniki Edyta promocje. Lokal mały bez możliwości spożycia na miejscu
Pawel G . 2018-11-25
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Fast delivery service used to b grt food but lately not as good
Tracy Howard . 2018-11-22
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Once again given under cooked and hard potato wedges despite asking 3 separate times for them to be cooked properly as the thicker ones are still RAW inside, staff simply too stupid to listen, understand or care.
D M . 2018-11-11
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What can I say, Dominos is Dominos, buy 1 get 1 free on walk in which is a great deal
MRGadget's Gaming . 2018-08-27
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Se arrived in the night in a Local hotel. Se Nedeed to way something. The receptionist of the hotel Valles them and haive 3 american pizza , one of the glute n free. Kind avaialable
Baciccia_Riou . 2018-08-23
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Ordered food for delivery which came on time but found mistake with order. Phoned and they offered to correct next time or re-deliver. Resolved issue food very good.
Richard H . 2018-08-11
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Was shockingly drunk and ordered my pizza wrong. Hilarious for 4 mins until i started to cry, nothing funny about pizza with no cheese on. They kindly brought me the correct pizza even though it was my fault:)
aliicia31 . 2018-06-08
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Don’t know why am I giving 2 stars. The guy who answered the phone was so rude, then I saw him at collection of my pizza and realised that nor only he sounded rude on the phone but he was very rude and arrogant in his presence as well. Couldn’t see his name but if Manager see this message he will understand who I am talking about. It was on Wednesday the 7th Feb at 18:10, he was rather a short guy with beard ):
khurram shahzad . 2018-02-09
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Of all the pizza's I enjoy Dominoes the most. Their pizza's are always delivered piping hot. Love the garlic/herb dip and they are tasty. Bit disappointed they have taken Anchovies off the menu though
LauraB5725 . 2018-01-22
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I LOVE domino’s pizza Hemel central nice staff and the mack nice pizza thanks domino’s
Marius-Ionut Dobre . 2018-01-14
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Dominos hemel central is bust shop in hemel
Marius Iordache . 2018-01-13
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Best pizza in Hemel Hempstead!!!!👍
Victoria Sevciuc . 2018-01-13
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Tasty pizzas. +\- fast service!
Neo Carvalho . 2017-12-13
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If I could give it a no star I would. Shocking customer service. Unhappy to serve. Came back to comment on wrong order made and the response was to poke my pizza, with unclean hands, and then to basically say "you weren't charged enough". Awful. Over priced pizza, poor customer attitude. By far the worst. Dominoes I've visited. Either go to a different chain or a different pizza place. This place is a poor representation of the domino brand. STAY AWAY Update: Tried dominoes again, still appallingly bad. Customer service was awful Pizza was burnt Guy didn't know what was gluten free or not despite me pointing out the menu said my choice was gluten free. Still the worst excuse of a dominos I've ever been to. Never again.
Ben Sheath . 2017-12-06
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avoid rubbish service and dont stick to times
Khalid Sachak . 2017-11-12
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I have ordered a pizza , couple of sides and a bottle of Coke. The pizza and sides arrived after one hour and half soggy and cold and the bottle of coke was lost on the road. Tried to call them but no answer. Probably never going to order from them again.
Costel_CSC . 2017-09-23
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Great pizza. Highly recommended.
Leon Patrice . 2017-08-27
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saw two drunk men fighting ducks waiting for my pizza, was very funny
Yanal Dahdah . 2017-08-18
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So fed up with this place. Gave them another chance after a year... pizza takes 50mins off peak. Arrived cold - needed microwaving after 1 slice. I live 1 mile away why does it always take 30mins "out for delivery"?? Phoned while I was waiting, manager said it had only just been made. I said had been out for delivery for 25mins. He assured he was a pizza backlog & wouldn't be cold. It was cold. Feels like a waste of money. So disappointed every time, Dominos need to shut this franchise down.
Samantha Meyer . 2017-06-06
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Si pudiera dar una estrella no lo haría. Pésima atención al cliente. Descontentos de servir. Volvimos a comentar mal pedido realizado y la respuesta fue, con mi pizza poke sucio para manos, y básicamente decir "no pagan lo suficiente". Horrible. Más de pizza precio, mala actitud de atención al cliente. El peor. Al dominó que he visitado. Ir a una cadena diferente o una pizzería. Este lugar es un pobre representación de la marca Domino. Aléjate
Ben S . 2017-04-18
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I loved the service I received at Domino's because I received service with a smile. I ordered and it was dealt with quickly. I had to wait a reasonable time of 10 minutes for my pizza to cook as I did order for collection. I had an enquiry and that was also answered quickly too! These guys know how to make a great BBQ base pizza and know what they are doing.
Nathan Beirne . 2017-03-07
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Dominos has an image to be a good fast food restaurant but every time i have ordered my food has been cold and my drivers are a mess and can never seam to find my house.
tyla hamillton . 2017-03-02
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Not used Domino's for 3 yrs. Thought I would give them a go again. Simple order of a pizza. Couple of sides and drinks.app said it was out for delivery within 15 mins. Looking good. Nope. 1 hour later on the phone to them. 10 mins later delivery of pizza and sides and no drinks. Driver said they were in the car back in few seconds. Never saw him again. Not likely to ever see him again. Pizza and sides...COLD..I hate cold pizza and other paid for hot food. Not sure how this company can sponsor top prime time TV show. Utter disgraceful. Never use them again. Quicker to make it myself or pop to the supermarket and buy a frozen one. This is one Voice that won't ever turn round for these jokers..
V9458QSmarkd . 2017-02-25
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Worst experience ever!! The pizza took ages to arrive after being told on the app this was delivered. Cold, burned and wrong order. After calling they asked me to wait another 45minutes for a new one..they wanted the burned one back but as I was hungry I had a slice without realizing the other half was missing. Conclusion: went to bed without any food because of this store's lack of customer care. For the price, this people should look after us and show some respect My dog has better food to eat than this.
Paula&Ronaldo Camara . 2017-02-14
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Overpriced. Cold. Bloody slow. Won't be using again.
Simon Lovell . 2017-02-10
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Probably the 2nd best pizza place in Hemel
gg's Corner . 2017-02-05
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Best pizza in town. Fast order and delivery.
Dimitar Radev . 2017-01-05
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Me and my lil bro ordered pizzas.... it was 2 for Tuesday, the pizza was good the price was better.
Tob M . 2016-12-27
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Rubbish too thin burnt hardly any toppings worst pizzas ever and £24 will not be ordering again from Hemel Hempstead Hertfordshire
Audrey Greenwood . 2016-12-22
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Absolutely rubbish would never order from here again. Was staying at shendish manor hotel order 2x large pizzas. Was told an hour for delivery. After an hour we called and they said they were on there way. Called another 4/5 times chasing pizza said they could not find the hotel. Hotel staff said they deliver to the hotel all the time. Dominos man said then still could not find the hotel even after we have given then directions. Must have really stupid staff working for them. Ended up going to bed with no pizza. Am going to report this to head office.
Emma Arucci . 2016-11-20
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Alas what had been a great pizza Parlour which we used for 4 years and had a perfect track record has gone seriously down hill in the last 6 months.
J10c . 2016-11-19
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Wouldn't even give this place 1 star. Ordered 2 pizzas, after an hour nothing had arrived so rang store. Was told it was on the way. Another hour later it still hadn't arrived when rang back got abuse down the phone and told the pizza was delivered and called a liar. I can assure you there was no delivery to my house by them. Staff really should be trained not to steal from and lie to their customers. Avoid this place!!
suzi fuhr . 2016-11-16
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Awful just awful, rang up the store and ordered the pizza to have a feeling they had got my order completely wrong. Rang back to confirm the order and they read what I apparently had ordered back to me. Missing a garlic bread and a medium pizza (I thought they had changed it).. When the delivery man come he gave me the order minus the garlic pizza bread and small pizza instead of a medium. I asked where the rest of the order was to the response of a grunt and him demanded my card. I asked him to take the order back and he refused until I shut the door. I called the store to speak about my frustration to be called a liar and advised I never ordered what I said. To make things worse he read back the orginal order to me which shows the order was never changed. I asked to speak to the manager to which I was told "I am the manager" I asked for a refund and was told no so I will admit I got annoyed and raised my voice to them to be told I am now black listed from the store. This is after an incident about 3 weekd ago when my ordered never came and I was told I was once again lying and told I have received it.. honestly avoid at all cost as customer service is low in priority in this store. There lucky they got that star!!!
Sean Wasley . 2016-10-17
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So i ordered a family meal deal and the garlic pizza never arrived so i asked where it was ... The women on the phone said to me she could make another one and get it sent out to me or she could put a medium pizza on the computer systerm in my name .... So i said that would be amazinging thank you... I rang up 20 mins later to confirm this and was told its all fine ... However when in dominos tonight i quoted my name and my address and ever showed the the date and time my phone called them to tqlk about the situation but they was not having any of it ... They insulted me and make me look like a idiot infront on 20 people! This in my eyes in very very poor customer service therefore i will be contacting citizen support regarding this matter.
Daniel Twine . 2016-08-14
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Staff is dumb. They don't listen what I have ordered and what they delivered.
मनोज जांगिड . 2016-07-31
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Used this place numerous of times no problem. Last couple of times orders have been delivered incorrectly. Had to wait ages for re order no apologises very bad service.
Rw2601 . 2016-07-14
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Ordered online took over an hour and was only warm by the time it arrived
nev6363 . 2016-07-01
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Domino's are my favourite pizza. They are always top quality and they change the menu regularly with different crusts and toppings. It is nice to be able to watch them make the pizzas while you wait.
mouseHerts . 2016-05-18
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Have been using this Domino's for a long time but in the last 6 months it has become so bad I am taking the time to create a listing and review it. It's OK if you order on a Wednesday at 6pm, but order Friday - Sunday night or on a Bank Holiday and the Pizza's are awful. Long delivery times, overcooked cold pizza's delivered. No chance of getting through on the phone to complain and who wants to wait another hour to get a pizza! I used to pay in advance but found this was a mistake as they have your cash so they really don't give a damn, so started paying cash on delivery, this worked for a few (funny that) but then even that didn't mean hot, fresh pizza's!
screeny70 . 2016-05-03
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173 Opinions
COMPLAINT: Hardly any toppings on my pizza. THis was a mexian pizza! Take a look at the photos. Disgusting!
197 Opinions
Quite a long wait for two hard, rubbery and almost cold pizzas which were completely devoid of any taste whatsoever, and some ‘bacon and cheese tater tots’ to which had been added four tiny squares of ham and about a spoons worth of cheese, also almost cold. Pizza was like eating flavourless cardboard.
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Took an hour and a half between ordering and receiving. The driver was great and very apologetic, pizza was lukewarm on arrival.
568 Opinions
Really rude treatment, horrible hygiene and not so great food… Honestly, i thought it might be a nice simple meal out with my husband as he wanted pizza and i wanted something with chicken. This pasta dish with chicken came to me soggy and was horrible. I didn’t complain when i was there because the lady that served us was incredibly rude and unkind. She sat us at a table that was not cleaned. We asked if she could clean it and she came with this already used wet cloth and wiped one section of the table and sprinted off. I called her back and said it’s wasn’t cleaned properly then she sort of argued with me. It’s almost like she got offended. Then after we asked if we can have our drinks together with the food at the same time. She proceeded to bring it anyway straight after the order and when we mentioned she raised her voice a bit and told us that it’s very busy and that she can’t bring it later with the food apparently. Absolutely appalling behaviour. Service: zero Hygiene: zero Food: zero It is such a shame for a quality town like Berkhamsted to have such food places that perhaps doesn’t not deserve its location. If you want constructive feedback - your staff need serious training and discipline! They shouldn’t be allowed to treat customers rudely and overall one of their main responsibilities is tables to be clean and hygienic! Either way we won’t be coming back to this branch!
357 Opinions
Got sent wrong pizza and wasn’t that warm.