I haven't been for a couple of years because I hated it last time. However, it has had a few management changes and some friends were meeting there, so reluctantly we went. It was nice, we enjoyed our food, which was pub grub and it was so much better than before. We won't be hesitant to go managing
We were seated quickly without booking despite it being busy. It is a lovely, warm atmosphere with a brilliant selection of food and drinks (for our dog too!). The waitress Maddie was attentive and friendly and gave great food recommendations.
Very poor experience at this pub last week with our assistance dog. We booked a table for 3 for a business meeting and phoned the pub in advance that we were bringing an assistance dog.
They placed us on a table that had a very busy walkway next to it, not major problem until the dog got stepped on by a guest who was being shown to his seat by the manager, no major issue we moved to a quieter table. Later in the meal a jack Russel dog who was off lead inside the pub/restaurant area kept coming over to annoy my assistance dog, we politely asked our waiter to ask find the owner (who was not present with the dog) and ask him to collect his dog and keep it on a lead, she said "I will try" This did not work and the dog kept pestering us leaving us to have an awful experience. Turns out this man and his dog are in this pub often and he never has it on lead and it seams the staff are scared of him, they didn't even ask the doorman to ask him to lead his dog or leave. The pub has a policy that dogs are welcome but must be on lead, the manager was not aware of this policy until i told her. They did give us a partial refund and an apology but i feel for a pub/restaurant of this quality from this chain they should be doing better. The man waited outside the pub for us late at night (9pm-10pm) and when we left he gave myself and my 2 young female guests verbal abuse and was very threatening not good enough all round.
We were very impressed with this establishment. A warm welcome from the young lady serving us. The food arrived hir and was very tasty. Puddings were superb. The service was excellent. Very good wheelchair accessibility. All in all a very pleasant family lunch. Thank you.
We stopped for lunch & ordered at 12pm, we were the first to order so food should have been good, Fish n Chips were awful, chips were rock hard, fish well overdone, just batter really, Veg burger sloppy & cold in the middle, fries were horrible, when we asked for mayonnaise the waitress said we had to get ourselves, we didn’t bother, wouldn’t have mad much difference to the food as it was tasteless in every way, when you are paying £15+ for a main meal you expect way better, food was worth £5 at most, beer garden lovely though, AVOID THE FOOD!