Based on 735 opinions finded in 1 websites

Based on 735 opinions finded in 1 websites
Nº 332 in 457 in Dacorum
Opinions
Really good well cooked food, although one of party felt steak eas.a bit dry everyone else thought it was fine. Only problem was the long wait but it was a bank holiday so they were busy, but got a free desert as an apology. Great venue in wonderful setting will come back and hopefully be able to give a 5 star.
Mark W . 2025-05-28
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We come from Swinton Manchester, and this is our second EXCELLENT visit. Emily welcomed us and helped in every way possible... WITH A GENUINE SMILE. We had 3 young children with us which makes ordering and sorting a slow process, but Emily was so nice and patient. She routinely came to check we were ok and met all our requests promptly. The food was good and there was ample. An excellent evening meal the family..
philip w . 2025-05-18
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Alex was amazing and very informative and knowledgeable. He didn’t miss a beat. We will be back purely down to alex! Thanks so much
Wanderer731742 . 2025-05-13
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A greatly anticipated visit to this venue to celebrate 3 family member birthdays was sadly let down by too many issues. There were 11 of us so we were obliged to commit to a £10 per person deposit and pre-order our selections, more on this later. Our booking was for midday 3rd December and so I arrived at 11:30 to ensure all of the arrangements were in place and drop off two birthday celebration cakes. I was encouraged that everything was perfect and we were greeted with a big friendly smile, great start. The rest of our party, including two young children, arrived and we were all seated for midday start and this is where things started to go wrong. Our food didn’t start arriving until around 1pm, and it took so long to serve that some of the group hadn’t received their lunch while others had finished. One of our group pre-ordered fish and chips and was informed that there was none available, what’s the point of pre-ordering one imagines. What is even worse is that several servings of this dish were seen during our stay going to other tables. I ordered the gammon, eggs and chips, and it was exactly as described, no trimmings, and the gammon was close to cremated, but just edible. Conversely, the chips were excellent, everyone agreed on this. To be fair I didn’t hear too many other complaints about the food, the main issue was speed of service, always an issue, especially with young children. No issue with the staff, they tried their best in the circumstances, I suspect that there is a staffing issue, both front of house and in the kitchen. Popularity is a fickle thing so there is a danger that the issues experienced are likely to rankle. As a general policy I think pre-ordering food several days before you eat it is a bad idea, our choices often change when we arrive on the day. Then not having a pre-ordered dish available and taking over an hour to serve is simply not acceptable.
Eric C . 2025-05-04
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Max was really helpful! Also making sure our table was clean and tidy, great customer service, would definitely recommend.
lexie b . 2025-04-30
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The plan was to stop off here for a drink! As my partner and myself were on a long walk, however the experience was extremely disappointing. I had popped to the bathroom while my partner headed to the bar. Upon joining him at the bar he was still waiting to be served! No issue with waiting to be served and happy to wait in line. However neither of the four staff behind the bar, including what appeared to be the manager made any sort of effort to acknowledge my partner in my absence and toward myself when I became present. A simple ‘will be right with you’, eye contact to acknowledge our presence would have been courteous, at the very least basic customer service. They continued to serve others that had then joined after ourselves, so at this point we felt very unwelcome. It is a shame as we had previously visited during the summer, for dinner, and had a lovely experience in the outdoor seating area. Needless to say we took our custom somewhere else, so glad we did as we stumbled upon a pub, that understands how to welcome their customers and provide a friendly atmosphere.
Voyage544144 . 2025-02-16
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Had a great lunch here today. Good food and service. Along with the bill my friend and I were given a heart chocolate and a red rose for Valentine’s Day, what a lovely touch really made our day!!!! 😊❤️
Susan H . 2025-02-14
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We were very impressed with this establishment. A warm welcome from the young lady serving us. The food arrived hir and was very tasty. Puddings were superb. The service was excellent. Very good wheelchair accessibility. All in all a very pleasant family lunch. Thank you.
Boro John . 2025-01-22
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We took mum for her 51st birthday. Plenty of car parking space, greeted by a very lovely and funny gentleman who seemed to be running the restaurant. The staff were polite and great food choice. Food was absolutely delicious including the desert. Which without request they made a happy birthday tray and sang too which was just incredible for mum. They didn’t have to go above and beyond but they did and we are very grateful for what you did. Will definitely be returning in 2025 for food and drinks, what a lovely restaurant!
Owen G . 2024-12-15
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Very friendly and accommodating on arrival. A comprehensive menu, great portion sizes. Very good pub food in a nice atmosphere
CRB1971 . 2024-10-14
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We visited here with family we don’t see regularly. My partner booked one of the outdoor pods as they were described on the website as being very popular. This was our first time at the restaurant but we have driven past a lot and it always looks full/nice. Sad to say this was one of the worst experiences eating out we have had. It ruined the afternoon/visit. The blond lady who greeted us and showed the 5 of us to a tiny 4 seat table indoors was quite unwelcoming/ hostile. We explained her mistake and that we had actually booked a pod outside. Another member of staff stepped in and showed us to a pod. The pods are in very poor repair. Damp and cold. The door and both windows were damaged and wouldn’t close properly. There were dead crane flys and spiders/cobwebs everywhere. The heaters are on a timer so regularly go off. The speakers don’t work. When staff open the door to speak with you it gets freezing again. There was food (peas) on the floor. It started to rain and water came spouting in through the broken window. I asked to go inside to be told they were fully booked. I felt so sorry for the young man serving us. He was up and down in the rain and at one point he fell really badly having slipped on the wet grass. The menu doesn’t show calorie information. You have to scan a QR code but the menu it takes you to doesn’t reflect some of the items on the menu in the restaurant. The food took a while to come and my son’s starter which was vegetable sticks from the children’s set menu had two thick black head hairs in it. We sent this back but weren’t offered a replacement. The rest of the food was mediocre at best. Luke warm and nothing to write home about. My husband had the burger and chips and said he was still hungry when we left but this could have been because we were waiting 50 minutes for our deserts before telling the manager to forget it as we had been sat in the cold for just over two and a half hours and had only had a main course. The manager discounted the bill due to our complaints but we wanted to give the wonderful young man who served us a big tip as he really was so kind and tried his best. He should not have been made to serve people in the pods in the rain. The pods should be closed out if summer season. Unfortunately the chef glaring at us as we paid meant that we just hurried out. The manager seemed genuinely sorry and embarrassed with what we were unhappy with. The restaurant wasn’t busy. It was nothing short of a shambles really.
GC . 2024-10-12
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Ridiculously long wait for overpriced, badly cooked food. The pub is in a beautiful setting, right by the canal. A lovely place to sit. I gave it a star for that. We ordered a fish finger sandwich with chips on the side, a fish finger sandwich on its own and a separate portion of chips. £29. After waiting 50 minutes I went to see where our lunch was. They then started to make it. Dry bread, the majority of it crust, fish fingers that were on a par with frozen supermarket ones, limp salad and a few (roughly ten) soggy chips. Two lemonades and a lime juice and soda £10. Avoid.
eddie5691 . 2024-08-28
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There were 10 of us and sat in the garden,. Been there before and had food in garden, this time we told we could not order food but to have it from the burger van which was on site.. oka y we thought, then sitting behind us were a couple and they had food served to them from from the restaurant. I knew because it came out on plates. Not all of us ate. It just put a bit of a downer on out day out.
Rita A . 2024-08-18
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I have been here a few times now to be able to give a very honest review and my overall experience has been very disappointing. The premises is lovely, great location, lovely interior however the lack of service, the quality off food is such a let down. My most recent visit on a Friday evening we were seated for food and given menus however we had to approach someone to be seated after 10 minutes of standing around! We’d booked a table for table service however had no table service whatsoever, we ordered all our drinks at the bar, we then asked someone if we could order food he rolled his eyes and said ‘can’t you just order at the bar’ so we did! The food was very average for the price you pay it’s disappointing (we all had fish and chips) we were given no cutlery we had to again get up and ask for this, there was no check backs just a complete lack of service! The only time we were approached was to be told they were doing last orders the lady was very unprofessional with a lolly in her mouth calling us babes and asking ‘what’s the crack then just the bill’ there was a 10% service charge which considering everything we ordered we went to the bar for is completely unacceptable! Once paid she proceeded to say ‘cheers babes love yous’ she made us feel uncomfortable and was so unprofessional. Overall after 3 visits I will not be back! Every time there is a lack of service such a shame after the renovations took so long!
—- . 2024-08-17
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The food was amazing! All 3 of us had fish and chips, generous portions & the fish was cooked perfectly, loved the chunky chips & mushy peas too! Wish I took some photos but completely slipped my mind Our service was outstanding from start to finish, Lauren was on the ball, so polite and knew how to deal with a*sehole customers (table next to us were really sour for no reason at all, just wanted money off the bill) - nevertheless we overheard other nicer people say how impressed they also were with the service they received
Mikey G . 2024-08-13
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It was our wedding anniversary.. Always liked the Grand Junction for its location and ambience beautiful garden right next to the Grand Union Canal.. As it was only a Monday but a beautiful day we thought we would sit in the garden it was about 6pm ish… We both ordered a burger and chips.. So disappointed it was awful! £18 each and the chips were awful too..most of the staff were very polite except one older lady who was very brusque and not a bit customer service freindly, didn’t care that we weren’t satisfied.. We will come back to the Grand Junction but only for a drink..such a shame They definitely need to upgrade their food and chef! Very Poor!
Jane S . 2024-07-29
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Found this place on way back from Luton Airport to home. Lovely location and looked busy so we stopped for evening meal on a warm summer evening. Sat on the terrace an had a drink and a meal. Excellent service and the food was up to expectations. Will stop here again when up this way.
johno457 . 2024-07-18
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I did initially email the pub directly but not no reply. My partner and I came over for a few drinks & some food in the lovely garden. I decided to get something from the new food truck, which was the hot dog. It sounded delicious, however I was extremely disappointed to the point I felt it was almost inedible. The menu had specified crispy onions, shallots, American mustard & ketchup. What I received was far from this, 2 barely browned frankfurters, lathered in strong English mustard, no ketchup, with a few spring onions finished with Parmesan. Half of which wasn’t even mentioned on the menu! It felt as if the chef had just decided to throw whatever he wanted on the food. If you know the difference, you will be aware that American mustard and English mustard have two very different flavours and strengths. I feel really disappointed by the experience & that I paid £15 for this. Even more disappointed that as a neighbour of the pub, I received no reply.
shauna962019 . 2024-07-07
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We had pre booked a table for a Sunday evening. My friend had a vegan meal which was fine. The rest of us had roasts - one beef, two belly of pork. I had to send mine back as it was cold. My husband said his beef was Luke warm, as was the other pork roast. The beef was not pink in the middle as it should have been and the pork crackling was not crisp. The vegetables were all overcooked. Also the apple sauce and horseradish sauce were missing and we had to request those. Awful quality food at an expensive price.
Elaine540 . 2024-06-23
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I have been going here for a while but the food has taken a big nose dive. I may go forthe odd drink because you can't be ripped off with a pint of bee but I certainly won't be eating there again. Look was was given for £25.50. Disgraceful!
Barry H . 2024-06-16
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absolutely delicious as always...huge portions too
2104 Opinions
The fish and chips are not worth much, the other dishes are good enough. The place is very beautiful and relaxing on a good day. You have to go and order inside the pub and it's a bit of a hike
1030 Opinions
The service was exceptional and the staff were really helpful in recommending good options to eat. Loved the food and really loved the atmosphere!
4109 Opinions
Lovely location, and great outdoor space. Food was basic, but not bad. Great waitress, her name was Ana. Polite, friendly and happy even though you could tell she was busy she still made time to talk and check everything was ok. Not much lighter choice if you wanted something small, for example a panini and salad for the smaller appetites would be good.