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Outdoor
The best restaurants in Castle Colchester East of England
221 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

544 Opinions in 2 websites
The food wasn't as good as I had hoped the hot sauce isn't to my preference but the beef burrito tasted odd also i ordered a cheese quesidella and where was the cheese?? It was chicken and lettuce like it was good but not what I ordered also the rice in that burrito is rlly not it but the caramel for the churros is so yum

2319 Opinions in 2 websites
***** NO WONDER THIS PLACE IS CLOSING DOWN ***** Paid for a taxi to have breakfast only to find they have no chef and no staff and greeted by an unapologetic receptionist. Can’t find this anywhere on their website, met another gentleman standing in the Carpark after also booking a taxi for breakfast. DO NOT BOTHER WITH BEEFEATER AS A WHOLE COMPANY IF THEY HAVE SUCH LITTLE REGARD FOR THEIR CUSTOMERS.

470 Opinions in 1 websites
A strange experience. When we arrived, we didn’t get shown to a table and were told to just sit anywhere. The waiter didn’t seem interested in taking anyone’s order and we had to get his attention numerous times to be served. There also seemed to be some staff meeting going on in the middle of the restaurant which made us feel like we weren’t supposed to be there. The food came quick enough once ordered but was cold unfortunately.

76 Opinions in 1 websites
Worst experience ever, we had to call an ambulance for my girlfriend in the early hours on Sunday morning. After suddenly passing out and violently vomiting and pooing uncontrollably. I had to call an ambulance. After several test they revealed this would be from the body rejecting this food which was described as “Poison”. A chicken wrap from hell!

58 Opinions in 1 websites
We chose two bacon ciabatta rolls, a chicken focaccia, a coffee latte and a half white coffee. The bacon was dry and burnt on the edges and pretty tasteless. The focaccia was fine. The total bill came to just over £20. Which I certainly did not regard as value for money.

21 Opinions in 1 websites
Festive sandwich with gravy but the gravy was £1 extra for half a pot which was hardly enough to dip your sandwich in. What a sad sorry place this has become with a long wait 2 of the ordering posts were out of order.

20 Opinions in 1 websites
This little diner was okay, the staff were friendly but openly talking about their life story and I could smell cigarettes from them. The table and condiments wasn’t wiped down at all as I could feel it was really sticky. There was dead flies around the windows and spider webs. I ordered a breakfast but the potatoes were so stale and dry. Go at your own risk.

16 Opinions in 1 websites
We have recently experienced the most appalling service and been provided with a terrible cake which has left us feeling totally conned and let down. The shop has also persistently refused any kind of refund or gesture of goodwill. Continue reading for further detail of our encounter and see photos attached… My lovely Father-in-Law organised and paid for a Paddington Bear cake to be made at Cake Story, Priory Walk, Colchester as a surprise for our son’s 2nd Birthday – we were all very excited as we know how much our son loves Paddington! We also had high expectations as we were aware it had cost him £95 (plus £10 delivery to our home address) – unfortunately paid for in FULL up-front. I’d suggest anyone that gambles to have a cake made here pays only a deposit until you’re in receipt of the cake. The first ordeal was the cake not turning up on the day we expected, the morning of 21 March. My husband contacted the cake shop and they said that it had been organised for the 22 March. My husband assumed that his Father must have got it wrong and accepted perhaps it wasn’t the fault of the Cake Story. The cake was then delivered via taxi late morning of 22 March. The cake box had been height extended using a ‘FILA’ sport shoe box which we didn’t feel was the most hygienic but that turned out not to be our biggest concern. There was also a note (picture included) that clearly stated that the cake was meant for 21 March and my Father-in-Law had not got it wrong at all – it was a day late for his birthday and at the fault of the Cake Story alone. When we opened the box (see photo), we were met with a sticky/wet white fondant cake, with minimal decoration, and the decorations on the cake were abysmal – even the writing had clearly dripped down the cake. The number 2 was placed carelessly on the top of the cake which was supposedly ‘edible’ icing paper but had been sellotaped and attached to lollipop sticks -not very appetising of child friendly. The other decorations had been poorly cut out and assembled on the cake, and the ribbon was being held together by drawing pins! Not particularly health and safety conscious either. To put a further nail in the coffin- my Father-in-Law informed us that he had in fact ordered buttercream icing and not fondant! We were so shocked at what had been delivered it was ALMOST laughable as it felt like perhaps it was a set up for a segment on the Ant and Dec show. We were just in total disbelief that something like this could be provided by a professional cake shop. This feeling quickly changed to total disappointment and feeling very sorry for my poor Father-in-Law who had been so thoughtful and generous to organise this in the first place. We contacted the cake shop who were instantly very defensive, and naturally we were pretty stern in our response. It has been 6 days that have passed, the cake is still here untouched and they are still refusing to offer any form of refund. This afternoon the lady I spoke to at Cake Story backtracked to say that had we returned the cake on the day it was delivered she would have refunded us (not offered at the time, only in hindsight) as she could have RE-SOLD the cake!! I offered her a chance to retract that statement but she insisted she’d have redecorated it and could have re-sold it. She couldn’t see the point I was trying to make in that being unacceptable. I don’t think I’m the only person who expects to receive a FRESH CAKE made to my order. Not one that has not been transported to a stranger’s house and rejected (potentially even tampered with!). My Father-in-Law will unlikely get any form of refund and we feel he’s been totally taken advantage of, but I wanted to make sure I took the time to write a full and extensive review to avoid any further disappointment. It was not my choice of cake shop, and I’ve had cakes for similar prices that are of much higher quality – trust me, please do look elsewhere!!