The Slug and Lettuce in Colchester

My partner and I often go to Wagamama for light but delicious meals. However, our experience today was regrettably disappointing. We took a friend with us, it was her first time there, and after barely being seated for a mere 2/3 minutes, we were approached by a server named Teresa. She persistently inquired about our order, despite my polite request for her to allow my friend some time to check the menu. I reiterated this request 3/4 times, but Teresa chose to sit beside us and wait, which struck me as highly inappropriate. Her behaviour was both intrusive and domineering, and I found it entirely unnecessary. It made my friend to feel rushed by a staff member sitting beside us. It was probably the end of her shift and we were her last table, but that doesn't excuse the way she treated us. Very disappointed with Teresa's behavior, and thumbs down to Wagamama for having employees who don't seem to value their customers.

Mains was served with starter. Was in and out of there in 30 minutes, hardly a night out.

Had a meal here last night with my wife. We ordered two Ramen dishes. We waited a rather long time for the food to arrive and when it did it was kind of cold/warm and not hot at all. We were so hungry that we started to have the meal, but later when the waitress came over to ask if everything was okay, I told her about the food being cold. So we made a complaint to the manager and all he did was to offer us some hot soup to put in our bowls. No compensation whatsoever. A little bit disappointed really that he did nothing to make up. We for sure will not be coming back to this place again.

The food was delicious! The server was pleasant and fast. For my main course, I ate a Pad Thai and it was carefully prepared by the chef. Well done! I recommend, I will come back!

Great food and atmosphere!! Our server saskia was so helpful and lovely! X

Standard Wagamamas! Good food, good service and the atmosphere tends to be a tad loud. I think it's a tad over priced but meals are always a known quantity.

Theresa is my favourite part about coming to Wagamama.. always provides the vibes, laughs and positive energy we all want with our good food 🥰

We were served by Teresa who was absolutely lovely. Food was also great.

First time at a slug and lettuce and didn’t disappoint. Food was great and so quick to come out. Drinks variety was really good too. Staff were friendly :)

Quality matt and jess where great we had a great night bottomless brunch was everything we thought and more will visit again Matt was the man so the wifey says

Went for a bottomless brunch and was served by Matt and Kay, the service was excellent as were the delicious cocktails and food :) one note: please add the vegetarian/vegan burger options to the morning brunch, as it doesn’t make sense for them to be on the evening one but not the morning. Still, great experience! Will be back.

We went to wagamamas for the first time for my daughters 16th birthday, we will definitely be visiting again. First impressions were great, staff were so friendly and interactive and super helpful. The atmosphere was so welcoming and a very comfortable setting. Food was amazing and thoroughly enjoyed, so much to choose from including the drinks. Very highly recommended.

Food was absolutely delicious and service on point ! Will definitely come back! Thank you !!

We came for the bottomless brunch, to celebrate my 50th Birthday. We had been given a lovely section at the back on the slightly raised area, 16 of us in our group. They had put cowboy hats and key rings on our place settings. Our server Jess was really lovely, she explained the process. She then came with fireball shots to start us off. we then all ordered our drinks, she kept us very well topped up. We had preordered our food, so that didn’t take up any valuable drinking time. The food was very nice. Would definitely do this again, thank you Jess.

Very full, so we had to sit outside, cold but the food was brilliant.

Danielle was amazing very pleasant and professional services in good time and was very helpful highly recommended Jess was also amazing saw her briefly

Saskia, our server, was fab! Super fast and attentive despite being pretty much full in the resturant. Great food as usual, always a firm reccomend!

saskia was super helpful and chatty!! fab server had a lovely experience

We found a hair in food wrapped around the chicken for what the manager blamed rudely on us. Then the cook whose hair matched the one we found came and sat at the end of the table. It wouldn’t have been as big of a deal if the manager had been polite but to lie and blame us was not on

My daughter has a severe peanut allergy and she is very nervous eating out because of it. The staff here were really helpful explaining that they are a nut free restaurant, her food was prepared and cooked separately, and every precaution was taken to keep my daughter safe. Thank you for making lunch with my daughter a really enjoyable experience. She can't wait to come back!

Our first ever Wagamamas for an Anniversary treat was very disappointing. We ordered a delivery 4 miles out of town. Delivered on an electric push bike but arrived cold. Food tasted like it had been cooked from frozen. Poor quality. Supermarket ready meals would have been equal but much cheaper. Sweet pastey sweet duck gyoza was disgusting and katsu tasted like chip shop curry sauce. All a bit yuck sadly.

Andrew was so polite so attentive whilst Danielle was so kind and thoughtful both made our experience incredible really pleased with our time Thankyou both so much for looking after us 🫶

Booked in for bottomless brunch- first of all we were stood at the front for over 15 minutes and no one came over to say hello or help- my mother in law had to go over to someone in the end to find out where we needed to be- once we were told to go upstairs we were directed to our table- we were a party of 4 and directed to a tall table with stalls- one of our party has back issues and expressed that she’d have difficulty getting on and off the chairs- at this point there was only one other table in. We asked if we could be moved to a lower table due to my friend having back issues- we were told this was not possible as we were a table of 4 and the other table was for a party of 3- the table of 3 would be sat at a table of 4 so no idea what difference it makes for a party of 3 to sit at a tall table instead of a small table? I question whether if my friend had a more visible disability whether more would have been done to accommodate us? Something to think about? Waitress was on it when it came to keeping our drinks topped up and the food was lovely! I ordered the avocado and poached eggs- I was expecting the avocado to be smashed with the poached egg on top but it was sliced on one side of the bread with the poached egg on the other- but it still tasted lovely- the rest of the party enjoyed there food too- would go back but maybe next time request a shorter table so my friend could be more comfortable

Me and my friends came here after we got our gcse results, a woman called teresa took our orders and was kind enough to give us 2 portions of gyoza for free. Food was great, atmosphere was great

Nice waiters/waitresses l, incredible quality Asian food from many countries and a cool, chill atmosphere. 10/10

Great place to eat. Staff are really good. My kids love eating here

Food was good, ordered the vegan k-dogs and kare burosu ramen with silken tofu, both were great. The iced strawberry matcha latte was also very good. The only downside was that my partners food arrived 10 minutes before mine did. But this seems to be a wagamama thing.

We had the absolute delight of being served by Rocco this evening. He was absolutely brilliant, as was all the staff we interacted with, but my wife asked Rocco what he would recommend on the menu and she ordered his recommendation which was absolutely delicious! He was chatty and attentive and honestly, we were blown away by the service.

I had a great experience at Wagamama, thanks to the delicious food and excellent service. The manager, Elenor, was incredibly helpful, ensuring everything went smoothly and making the visit even more enjoyable. Highly recommend!

Overpriced for the type of food

Our server Jess was so lovely and welcoming, gave great recommendations for drinks that we thoroughly enjoyed. Made the night more enjoyable and would definitely return again.

One of the best Wagas we've had, and we do go often.

Fantastic place to eat staff are polite

Had an amazing time at brunch with my friend. The service from Misty and Jess was absolutely incredible. I would 100% come again :)

Such small portions. Not good value for what is basically a plate of noodles and a couple of prawns thrown in.

I recently visited Wagamama and had a fantastic experience that I felt was worth sharing. Known for its Japanese-inspired cuisine, Wagamama definitely lives up to its reputation. Here’s a rundown of my visit: Food Quality The menu at Wagamama is impressive, offering a wide variety of dishes that cater to different tastes and dietary needs. I tried several items, and each was delicious: Chicken Katsu Curry: This was my personal favorite. The chicken was perfectly crispy, and the curry sauce was rich and flavorful. It’s no wonder this dish is so popular! Yasai Yaki Soba: As a fan of noodles, I found this stir-fry to be delightful. It was loaded with colorful vegetables and tossed in a savory sauce that really hit the spot. Prawn Firecracker: If you enjoy a bit of spice, this dish is for you. The prawns were juicy, and the chili sauce had just the right amount of heat. For dessert, I tried the chocolate cake, which was indulgent and satisfying. The fresh juices and teas on offer provided a refreshing complement to the meal. Staff and Service The staff at Wagamama were a highlight of the visit. From the moment I walked in, they were welcoming and attentive. They were knowledgeable about the menu and eager to offer recommendations, which was great for someone like me who wanted to try a variety of dishes. I also appreciated their efforts to accommodate dietary needs. The staff were proactive in asking about any allergies or restrictions, making sure that everyone in our group could enjoy their meal without any concerns. Atmosphere The atmosphere at Wagamama is casual yet inviting. The restaurant has a minimalist decor with communal tables that encourage a social dining experience. It was lively but not overwhelming, making it a comfortable place to enjoy a meal with friends. Conclusion Overall, my experience at Wagamama was excellent. The food was top-notch, the staff were friendly and attentive, and the atmosphere was perfect for a relaxed meal. Whether you're a fan of Japanese cuisine or just looking to try something new, I highly recommend giving Wagamama a visit. It’s a great place for a satisfying and enjoyable dining experience.

Excellent staff and management. Had a large booking. Food came quickly and staff was helpful in recommending new dishes to try and paired with lovely cocktails.

They've started doing hotpots - half the calories and just as fun to eat as the dishes with loads of carbs

Good place to have lunch or dinner find the price is high for over 6 individuals dinner

Looking for a good value lunch deal we saw Slug & Lettuce did a sandwich/burger/lite bite and a drink for £8. I had a chicken and bacon sandwich and a sparkling mineral water and it came with skinny fries. Served on focaccia - it was piping hot and very tasty. My son had a steak sandwich which was equally tasty. Service friendly and efficient. Highly recommended. We will definitely be back. We decided to have coffees and share a dessert afterwards (waffle bites). Coffee was good - and hot (hate lukewarm warm coffee). All in all a great experience!

An absolutely wonderful experience in Colchester Wagamama yesterday lunch time. The service from Ella was exceptional and the food was made with love, the dishes were tasty, bold & flavoursome and cooked to perfection. I took my friend in who has never had the pleasure of trying Wagamama and she is completely converted. She had the classic Katsu Curry and I had the Coconut Kare with firecracker Rice and we shared chicken Yakatori's for a side dish - it was so yummy!!!! You can tell the restaurant is run efficiently as the food was super speedy and satisfied our hungry bellies at lunch time. 5 star experience. The picture doesn't even do the food justice as we were eager to tuck in. Thank you for a gorgeous meal, we will be back 🫶🏼

Wrong order Waitress useless Portions have got smaller & more expensive Never again

Staff were very nice, food was quickly served and fresh.

We had takeaway a grilled chicken ramen today around1430hrs which had no stew and completely dry. It’s made me so embarrassed in front of my wife as I was taken for her as she likes. The service man was so nice.

Such a nice restaurant and lovely friendly staff. Went there today as a treat for my husband’s birthday. Great food and a surprise slice of birthday cheesecake too. So very kind of staff. Great wheelchair friendly toilet area.

Lovely meal this morning with the family. Great service, thank you Rocco for your hospitality.

Very tasty curry would recommend

Natasha was so very helpful, professional and patient with my parents, very knowledge re to gluten-free and menu. Very enjoyable meal, Lovely Ambience, Who could wish for more.

My best friend and I catch up every month and always go for dinner. We stumbled across Wagamama this month, ashamedly neither of us have been before. We were unsure on the ordering process, so we asked our server Kat, Kat was so helpful and explained how things worked and recommended dishes for us to try. The food was well cooked and served in a timely fashion, thank you to you all for a fantastic evening.

Food was excellent and prices were reasonable

My partner got sick after eating his main dish. We both shared appetisers which were ok, but his main meal was off and he has been struggling with stomach issues for the past 3 days. We will not be going back there again and Wagamama in general, which is very unfortunate because it was one of our favourite places .

My wife and I had our wedding anniversary dinner here, and it was the first time we'd been to a Wagamama restaurant. For starters we had the mixed mushroom buns, hoisin pulled duck buns and the chilli squid. These were delicious, flavoursome and a good portion side - I was surprised by the amount of squid we got. My preference was the duck buns and my wife was torn between the squid and the mushroom buns. I would have liked a sweet chilli sauce for the squid. Our mains consisted of 4/5 possibilities and we opted to share the grilled duck donburi and the new marinated chicken thigh coconut kare. Both meals tasted so fresh and morish and were good portion sizes. I preferred the coconut kare as I like lots of sauce and my wife liked the donburi, saying how tender the duck was and the veg had some crunch to them. A big thumbs up 👍🏼 from us and we'll be visiting again. Definitely recommend this place for fresh, flavoured and light food.

Absolutely amazing. First time at Wagamama and it was delicious. That firecracker chilli sauce is 👌

Flavourless “hot pot” ordered from Deliveroo. 2 pieces of tofu and a couple rice cakes for £13. Really disappointing quality and quantity. Arrived as in the picture.

Always impressed with the service here, particularly Rafael. Although it is a chain, I feel like wagamama is one of the better ones and the Colchester branch seems to keep things running perfectly. Really enjoy that the menu changes regularly. Particularly like the chilli margarita at the moment!

Ordered starter and main but main came before starter and had to remind the server I still did not have the starter!

Ordered for collection and wasn't half as good, only ever ate in before and will stick to that in future, chicken and prawn soba was a bit to dry

Came in today with a friend the service was lovely! The waitresses were so nice but there was a string of fluff or something off someone’s clothes in my food (it was in the breaded chicken and rice) and im too polite to say anything so i picked it out. It did put me off, but this has never happened to me before. Everything else was lovely though! Obviously this can’t always be helped. I’m not mad, I would still go again 🤣

Great dining experience. Thank you Teresa - friendly, helpful and welcoming!

A warm welcome from Teresa who was friendly and knowledgeable. I had spicy miso mackerel, which was a generous portion and tasty. The one thing that I dislike about Wagamama is that courses don't come out together. I had half eaten my main before my companion received theirs, and they had finished their dessert before I had received mine. It's a bit like eating on your own. It was a quiet Monday evening, so not like they were rushed. Had the same experience in another town. I don't expect to go again.

Served me raw chicken in a takeaway

First time going to Wagamama and I will definately be going again. We had Rose pettle lemonade for drinks which were lovely with the smell of rose. The whole meal was beautiful but the wok fried greens were on another level. The teryaki chicken donburi is a must have, the chicken was soft and flavoursom while the rice covered in some of the sauce was the best rice ive eaten. The rest were great but these 2 stuck out the most out of what we had. And the price was great too, the mrs thought we spent £102, when we only spent £69, for 2 mains, and 4 sides, we shared the lot between us to taste as much as we could, highly reccommend going to Wagamamas.

It doesn’t matter how good the food is, when it isn’t served with respect.

Love Wagamama we come often but this one experience was really disappointing. When we ordered we was told we would be brought water, we then got most of our food apart from one as they had to make it again but as we got the dish there was a very long hair within the sauce of the katsu curry. As one who doesn’t like to complain I took it out and ate around where it was. When we went to pay we had been charged for the water that was left untouched as we didn’t ask for it, they did end up taking one off the bill but as we had brought up this to the waiter he spoke back to us very patronising and rude and that is the reasoning for me writing this review as we have never had a bad experience in the past but this was truly the worst I’ve ever experienced anywhere.

Booked a table for six on a Saturday night, and we're well treated and looked after. The food was excellent and served at a good pace. Lots of time to chat but not having to hang around too much. Reasonable value for money and a great lively atmosphere.

This was myself and husbands first time to Wagamamas, we really enjoyed the food and our server, Tash was brilliant.. so polite and attentive. She's an asset to the team!

The food is ok, There were 14 of us, but it was busy, and there were delays with getting plates in the table. The atmosphere was good. But noodles is noodles at the end of the day.

Enjoyed an excellent meal with my son here last week. Very friendly and welcoming staff and a warm and comfortable eating environment. The food was hot, tasty and very well presented. The squid was a particularly welcome treat and all washed down with a cold beer or two. This was a very enjoyable evening. Like most restaurants these days, it’s not cheap but it was well worth it and we will be back I’m sure. Thanks!

We stopped in here on an unbooked Saturday evening looking for somewhere to have a light dinner. Seated quickly and order taken within a few minutes. Great food. The vegan k-dogs were delicious and crunchy. Definitely recommend these. The bang bang cauliflower did not disappoint, smokey, sweet, and packed a serious punch. The yakitori skewers were sweet, sticky and delicious. Absolutely recommend eating here, staff were friendly and attentive.

Nice food tasty hot, could do with larger portions

Shu’s shiok chicken always sold out

Very unique taste of every menu. I love it. .

I really loved my meal here with my friends. Staff were attentive and super friendly especially Precious who made sure we were happy the whole time and even helped recommend some of our groups members who weren’t too sure what to order👌🏼👌🏼

Staff friendly, food delicious and everything was spotlessly clean. Thank you for a great experience

Perfect meal tonight. Food was great and all the staff were friendly and attentive. Alex was amazing. Checked how everything was and nothing was a problem for him. He made our visit there everything it should be. Would definitely recommend this branch to anyone. Thank you all for making our evening very enjoyable.

Great service and tasty food. Good relaxed atmosphere.

I came for my birthday brunch with my family. Mykee & Misty went above and beyond to make it special. Food was great and drinks were constant. Overall a great experience, thank you!

Love it! It is the best place for date.

The food was delicious! The service was very good! Mykee and Misty were very cheerful and polite. We also had a nice bottle of Prosecco for our friends’ birthday! We had a great time! Thank you so much.

Great food and a nice environment The stuff was lovely’s and welcoming. Mykee and Misty are wonderful, kind and helpful

Really amazing dinner. Lovely, friendly staff. Both Misky and Mykee were amazing! Even got a bottle of free Prosecco for my friends birthday. Really good experience and would definitely return again soon

Misty and Marcus were fantastic. Misty was our server and was really attentive despite the clear understaffing.

Had a wonderful experience at bottomless brunch today! We started at 3pm and the servers Misty and Marcus were brilliant. They made us aware of when our time had started and allowed us to order more drinks when we wanted. Had a lovely afternoon/evening and definitely got our moneys worth! The food was awesome too! Would highly recommend.

Outstanding, friendly, great value and the staff especially the young lady went above and beyond . Felt so comfortable and so looked after .

Went here for first time for a bottomless brunch. Lovely place. Great service from Mickey & Alex. I definitely recommend and will 100% be going again.

Beautiful, chill vibe place with friends. We were 8 friends went out for birthday dinner and I have really enjoyed myself. Lights, food, service, washroom hygiene, everything is great about this place.

Went for lunch and will not go back. Had a bad experience previously at another slug and lettuce and this has confirmed it’s not just a one off with this chain. I had the English breakfast. The bacon was undercooked and flabby, the sausages were cold and I think the worst part was that when I asked for my toasted granary roll to be buttered they said ‘we can’t do that’ !?!? My other half order the eggs waffle. Far too sweet and gave her an upset stomach for the rest of the day. NEVER AGAIN!

Mykee was amazing, felt so welcomed on my birthday and made me feel so special. Absolute gem and great bar member. Had a lovely time!

I like the variety of options and choices! Great service

More seats than you think and good speedy service even when bust. Wagga Rahmen was a bit blant until I added chilly oil and soya.

Nice atmosphere, cozy, everything perfect. I really enjoyed it. I recommend it, will visit it again.

Waitress was attentive and always on top of the drinks at our bottomless brunch. Such great atmosphere, staff and value for money

Standard Wagamama. Good food and good service.

Food and drink was excellent, we had the bottomless brunch and Chloe & Misty never let us down with brilliant service. Would 100% come back.

Lovely food, n staff, but was sat under air con, so was a bit chilly . Nice place ,

It seemed very inviting from the branding and the decor , right on the high street in Colchester , was the reason we decided to try it .. the beer was average , the apple mojitos great .. In food the Vegan nachos is something I will go back for .. but the teriyaki tofu salad left much to be desired . The battered fish goujons were great too ..

Great food and atmosphere on Thursday night. Would highly recommend this Wagamamas

Great food and athmosphere ,Thank you Elena for your excelent service!🤗

Always Great food, and good service !!! Never disappointed! Highly recommended.the manager is doing an amazing job with the whole team !!!!!🤗🤗🤗🤗 thank you Wagamama !!! And yet again another great experience tonight . Always popping in when in the area .

Ordered on Deliveroo but food came looking like this - not sure if they’re meant to look this way when you order on Deliveroo but they are like they’d been opened and eaten already.