milsoms in Colchester

Had food and it was lovely..would recommend..

Great that they don’t take reservations and that you can order at the till when you’re ready but the food was only average. We had a roast beef Sunday lunch that was bland and the sea bass which was a small portion of weirdly put together ingredients of baby onions and bacon. Puddings were ok too but nothing was really tasty. This is the kind of restaurant that’s great in the summer when you can sit outside and have a bottle of wine and some nibbles and then go elsewhere for dinner.

Room ok. Comfortable, Clean beds. TV quite small for room. Adequate for a night's stay.

2nd and last time go to this restaurant. Last had skate fish last year it was off! Had haddock today was borderline off. In any case not nice😟

Lovely 3 night stay, staff really friendly and helpful. We had a meal every evening and didn't disappoint. Grounds were well kept. Ideal spot to stay,close to Colchester and Ipswich, the lovely Dedham and Flatford Mill. Thank you for a lovely few days break.

Great ambiance, fantastic staff, excellent food.

Amazing food and drinks, staff were super at dealing with an allergy, cannot thank them enough. Will defo be returning!

A great venue with good private rooms for meals and functions. We used The Library but did find it quite warm, even in January. Decor in toilets is flagging a bit. Food was exceptional as was the service. Highly recommend.

Spent one night here just after Christmas in lovely spacious and stylish Room 6 .....very comfortable and with a good en suite. Staff very helpful and friendly. Thank you. The only improvement would be the complimentary beverages tray which had not been refilled so I used the last and only coffee bag. The note saying to call reception for the milk was annoying....some included UHT milk capsules would have been better.

We went here for a lovely meal tonight for a birthday, it was wonderful food and wonderful service. our waiter was john with a j, he was wonderful and very very funny. thank you so much for tonight.

Really well looked after by all the team during our office Christmas meal at milsoms. Food was spectacular too!

Stayed here for one night while visiting family in the area, we usually stay at the sister hotel ‘The Pier’ in Harwich but this one was closer and £20 a night cheaper but by the time we added the two dogs to the bill at £35 EACH we wished we had stayed at the Pier. The rooms at the pier are fab in contrast to the rooms here, the room we had here was ‘small’, I’m glad we didn’t bring the cat as there wouldn’t have been room to swing it! The room was so hot, even turning the radiator off made no difference, we couldn’t open the windows and the Dyson type fan they provide was no use. BTW, those Dyson fans aren’t ‘fans’ they’re air purifiers!! We had the bathroom light on all night so the bathroom extractor fan would suck the air out. When we stay at the Pier we get a dog bowl, dog treats, poo bags, here for the extra £70 there was nothing. The Pier provide a King size bed, here a double, the night’s sleep here was awful, not noisy, but probably the worst night’s sleep in a hotel we’ve ever had. We had dinner, which was a bit strange, you’re given a pencil and a pad, write down what you want and take it to the bar, At these prices I’m paying for a service! I expect someone to take my order and as I order they can answer my questions about the menu, can’t the waiting staff write? If you don’t want the staff to interact with your guests then install a McDonalds type drive through system!! There was no roll and butter at dinner but the food was OK, apart from the illiterate waiting staff the overall service was OK. What saved this place from being marked as a poor was the breakfast, self service, the sausages are to die for and there are not many UK hotels that serve American style crispy bacon, I love crispy bacon, found out where they get their sausages from and I’m getting then delivered! Fabulous sausages! The parking here is better than the Pier but if the Russians ever invade, I’m coming here because they’ll never find the place! The signage in the dark is terrible!! When we checked out we weren’t asked about our stay, they just took the money. Would we stay here again or have an evening meal, No! Would we have breakfast here, most definitely Yes!

I booked this hotel as a birthday treat but found it all positively average I’m afraid. There were works taking place which I realise can’t be helped but we were not notified. The room was not practical at all given that I had booked downstairs for someone with mobility issues. The room was dark and dingy and there was only a shower over the bath which my partner was unable to get into and so was unable to shower PM or AM during our stay. The room was a little cold but we were able to adjust this to make it warmer. The staff in general were not what I would call friendly and efficient given the cost and reputation of the hotel. I think I expected the best and was therefore disappointed. The arrangement of a courtesy car to take us up the road to the Talbooth was very helpful and the lady that did this service was so lovely so a big thank you to her she helped make our evening. We were very disappointed to be served a buffet breakfast, again I thought that this hotel would have been table service. However I have to say the breakfast was very nice, a great selection and all kept very warm and well replenished. Overall from a celebration and value for money perspective we were both disappointed and as a result when we visit the Talbooth again (which was excellent) we wouldn’t stay here again.

Great staff in a relaxing atmosphere. Thanks

We have been coming to dine off and on for years, but unfortunately last night, the service was poor. We even cleared our own table of dirty dishes, and had to wait far too long for drinks etc. Also, £6.50 for a roll, and £37.50 for a bottle of Prosecco, the prices are way too high, and the standard of food and portion sizes did not reflect this. Shame.

We had a birthday party lunch and it was great

We went in for our lunch. We both ordered a vegetable curry while my wife was eating her food. She found a lump of plastic and they gave the vegetable curry for free but charged for do you have rest of the meal which I thought was disgusting because it totally ruin the meal , my wife could not eat her food and it totally disappointed

Nice venue,but not that far from busy traffic on A12/14. Bar staff excellent,all staff polite. Can pay extra for a room , so it looks like you get a meal and wine for free. ...up to you.

We had a delicious dinner tonight. Duck tacos, scallops and pork belly, and chateaubriand steak with the trimmings. Amazing service (thank you so much Geoff and the team) and such a lovely cosy vibe. Winter menu is dreamy! Thanks so much.

Went for a meal. The food is fantastic. Everything is made fresh and cooked to perfection. It's pub food taken to a whole new level, and the desserts are even better.

Nice buzzy atmosphere and friendly staff. Food was good- I enjoyed my starter of squash and feta cheese. The chicken for main was good as well. I was a bit disappointed with the Eton mess which seemed to have jam with the meringue and cream so it was too sweet. Compote is usually fresh fruit gently cooked? Not jam! Overall a nice evening. Thanks

What a lovely place to celebrate a special occasion, or in our case two!! This isn't a place I could afford to go often, but for something special, it was spot on! The staff were welcoming and attentive. I can't fault anything. Not having to book was great plus for us on the evening we went. The food was lovely, and I can't recommend the Eton mess enough!!!! Thank you to all the staff who made our families' special day finish on a perfect note.

Great location and service. I had a business meeting here with 25 colleagues and everything was great!

1st time visit with family and very impressed with level of service. Arrived at 9pm for food and were made to feel welcome right from the start. Staff very attentive to any allergies or concerns. Was Daughter's 18th and Son's Graduation and both enjoyed the whole evening. Food was well presented and well worth the price.

Had a great meal family here for my birthday, having not been in years the food was still as good as I remembered. It only lost a star as we didn’t like writing down and taking our own order up to the bar.

We went with family to the restruant food and service great considering serving 10 people no waiting

For the price, the lack of table service for dinner was surprising. The food was decent but you can find much nicer and cheaper down the road at the wooden fender.

I understand the no booking etc. and it was the weekend, however - one and a half hour wait for a table then another hour and a half after ordering for starters is too much. When I went to ask where our food was I was met with the most smarmy man I have ever met who told me that I hadn’t ordered the food three hours ago! I know. I turned my back on him rather than punch him in the face. Overall we were there for 4 hours for two courses that were nothing amazing, absolute disgrace with no apology or warning of the wait. I’m never going back. They were busy serving a party in the separate room but never told us. Also, please don’t send out teenagers to face the music because your senior members can’t deal with it. Terrible.

Good atmosphere and very friendly service. Excellent food, but duck was off menu, which was a pity. Sirloin steak a little salty, but everything else just perfect.

Have had a couple of good lunches. Can’t book, just turn up. Depending on the time, depends on whether you will need to wait. The menu is excellent! The food is good and the restaurant decor is nice. Service has been good on all the occasions. The price is just right.

Went for breakfast, as a non resident. Excellent selection of food and veggie bits on request.

I was disappointed with my recent meal, I ordered arancini balls but they were still cold, with a hard piece of chilled mozzarella in the middle. I still ate nearly all of it as I didn't want to wait for another meal to be made but when I informed the waiter that I thought at least one was still frozen in the middle and the others not warm or melted either, there was no apology whatsoever, I was just told they were freshly made and not frozen. However they are made - they were cold & hard in the middle and it turned a Friday night treat into a disappointment.

I have not had pleasure of an overnight stay but it's the first choice for my family to go to celebrate birthdays and other worthy occasions. The service is great no need to book but you can book Mr GS for a party of 14 I think. We have been many times and never had any complaints food is always superb and it's always busy. I like the fact that although the surrounding and building are very grand but no matter the reason for your visit you don't feel out of place as people wear anything from suits and pretty dresses to shirts and flipflops

Outstanding service and food! 4 of us popped in for lunch and really enjoyed the whole experience. The grounds were lovely to look around too, with the biggest tree we had ever seen! Highly recommend a visit!

Lovely menu, setting, views, and amazing food. Service was excellent: especially from the lovely John as our waiter. Found my new favourite restaurant.

Excellent service. Food very good . Gets busy but worth a visit

Came in for a meal with friends. Never been here before. Was treated to my last meal before my treatment due to cancer. We had the pleasure of being served by John. ( as he would say John with J) made me laugh all meal . Made my evening 💫💫💫💫💫

We are locals and have visited many times over the years. Recently the standard of the food has really gone downhill & doesn’t reflect the higher prices on the menu. We were served a room temperature bottle of white wine which we had to ask to be changed for a cold one - the duck tacos were nice as usual, however, the chicken Kiev was dry and was floating in a watery, tasteless stock & the brownie was so dry it crumbled to pieces - we didn’t even eat it. It’s such a shame as the setting is beautiful and the staff are lovely but we really can’t justify spending the money on such substandard food & therefore unfortunately we will not be returning. The food used to be so much better.

When you think you will treat yourself to a meal willing to pay more money for it but I was so wrong. We were sat down with the main menu without the small special menu so we picked from the main menu which was the only one given. Being asked whether we dined there before and I said yes and aware of putting in the order ourselves meaning not much of a service. Funnily enough, the staff next to us was offered to have their orders taken by the staff, maybe they are either generous tipper or regular customers 🤷‍♀️ We both had the soft shell crab and it was okay but my rice with the duck was extremely salty. I sent it back and the manager came to explain to me about there isn’t any salt in it but soya sauce and I was brought up with soya sauce so I know it is still very salty. Come on, if you don’t know the saltiness of the sauce you use, it is not used for colouring which in this case, the rice was very dark hence over seasoned with soya sauce. Very disappointed and been offered to have either chips, new potatoes or mashed potatoes. Honestly it wasn’t what I wanted but well, I chose mashed potatoes and was presented back to me with the duck and a pot of soya sauce with mashed, it was laughable really. The cheese board was okay but not keen on those fancy cardboard crackers. To say the least, don’t think I want to spend another £28 for a main again. That’s one restaurant off my list

Sunday lunch. Beautiful location. Lovely weather. My chicken Caesar salad starter was ok, not sprcial with a few outer leaves (why?) Limp to spoil it. Main was roast serloin beef with roast potatoes, yorkshire pudding green beans and Is cauliflower. The beef was full of sinew. We tried steak knifes but it was too chewy. They tried replacing a serving but it was the same. £25 for the main is totally not justified. The manager asked if we realised it is serloin. I felt insulted perhaps i should have pointed out i have had it 100s of times. No real effort to follow up. I think they know the food is substandard, and dont care. Roast potatoes soggy, green beans barely cooked. Yorkshire pudding crispy but no body to it. Chocolate browny pudding a little dry. Plus points. Proper napkins. Cheerful service. Lovely gardens.

I stayed for two nights in a standard double room. Warm friendly reception. Walking up the stairs to my room, I couldn't help but notice how tired it looked. The carpet is very warn and stained, the bannisters are in real need of a paint. It looked grubby, shame because this could be improved at nor much expense. My room was very clean and inviting. It overlooked the car park with distant views of the landscape. The only problem was the blind, I could not keep the blind up for some light as the windows are quite low and people arriving in their cars could see me. A venetian blind would be better, to adjust for privacy, but also keep the light in. The bed was comfortable although the duvet was lumpy and the cover to big for the duvet. The pillows were nice. The en suite shower room was perfect. Big cubicle, lovely elemis products, and nice towels. Soundproofing was a real issue. Let's just say I could hear guests in their bathroom, sounded like they were in my bathroom. I don't know if it was just my room with seriously poor soundproofing or a problem in the whole hotel. Breakfast was good and Dinner was average, I expected more given the price. Every member of staff that I met were friendly and could not do enough for me.

Recently came for dinner .the food was amazing but john the waiter was fantastic kept the cocktails flowing and his humour is great .we will definitely return

I hired milsoms to do a outdoor functions at my wedding, and staff and service were outstanding I was talking to one of the waiters and he informed me they traveled a 3 hour round trip and they was not paid for this. I was shocked as we paid a considerable amount for milsoms services.

Staff were polite and friendly but unfortunately the whole service was very slow, we waited an hour and half just for our main course, in total we were there for 4 hours, I have a feeling our order got lost as there were bigger groups of people who came in long after us and they had finished 3 courses and gone. We had to eventually ask the waiter where our food was .One of the main courses we ordered was the milsom burger, which was not edible at all, it came out black and hard, I personally would not have sent it out like that, so I was very disappointed and it was not cheap either, but they did refund us the money for it. On a better note the rest of the food was lovely, there were 6 of us and we all had 3 courses. We sat outside and there was a beautiful garden for the kids to run around in, so that kept them occupied. The whole grounds were very pretty. I would like to say I would give milsom a second chance, but I'm just not sure.

Quite a surly waitress which was disappointing. The food was average and not up to the usual standard. Love this place, however, food is over priced now.

Food was lovely and we were very full! But the servers weren't very attentive, except from one manager looking guy that came and asked if everything was okay. Lovely restaurant though!

Just beautiful, great staff, delicious food, can't fault it!!

Beautiful place, really good food lovely service. Highly recommend

Ate in the restaurant, and as it was a nice warm June eve, we sat in the outside patio area. Food was great, loved the spicy scotch egg starter in particular. Great service also.

My family and I stopped for some lunch at milsoms Hotel on bank holiday weekend , there was a nice selection of food on various different menus (gluten free menu-desert menus-kids menu etc) however about five minutes in the whole restaurant had a power cut which seemed to cause the managers to go into panic mode as they all ran a bit around the restaurant trying to figure out why the lights went off, then they came back on and the light above our table flicked, it felt like I was about to have a seizure! We were reassured by our lovely waiter Ollie that the lights would go back off and on again as it was on the generator, shortly after this did indeed happen and the electric was fixed, for the rest of our experience our waiter was very friendly and accommodating and made sure we were always happy and looked after, my daughter wanted to sit at the large table at the top of the stairs however there was only three of us, dispute this he was extremely accommodating and let us sit there, I hope my compliments get passed on to him as he made us all very happy

Popped in on the way home from a night away. Had a fantastic lunch, great special starter of burrata and candy beetroot and then the pork fillet which was amazing. Kids loved their meals also, Tara with pitta, sausages and burger then to finish brownie and ice cream and as it was a Sunday mother had the roast beef and that was on point also. Around great meal, friendly helpful staff and lively atmosphere

As we were in the area we liked the look of this restaurant and got a table luckily. Sunday lunch was good, beef with all the trimmings and a meaty gravy that tasted homemade. We had to wait a bit for desserts, so decided to just order coffee as we had other things to do that evening. Friendly enough staff, stunning house.

Went to an open evening, service and food good

Very disappointed in their burger. Used to be two proper meat patties, today it was like two frozen Birds Eye patties but between a huge roll cut like a Big Mac but costing four times as much. Only came here because the Sun Inn was shut, won't be coming again.

Milsom kesgsrave is great but this time we went to the other one. Sunday roast was really disappointing. Odd veg selection plus smallest veg portion. Not quite sure what happened here but normally they are better

How long is acceptable to wait for a starter? We waited around 35 minutes which I find unacceptable. We arrived around 7pm and did not receive our starters until around 8pm, the general manager dumped our food on our table and made a brisk apology about the chef burning our bread. We’d already asked two waiters when our food was going to be served so perhaps this is why the manager served our food. The rest of our meal was ok although but because the delay we ended up ordering extra drinks. On leaving we spoke to a waiter about the poor service, this fell on deaf ears so when it was time leave/pay I spoke to the general manager and stated that the service had been unacceptable and that I would would not be paying for the starters. The bill still came to around £100 which is was happy to pay. Almost immediately the general manager said “if you don’t pay for the starters I’ll call the police” to which I said no problem I’ll explain to them if necessary, the general manager then proceeded to call the police causing embarrassment to my daughter and partner. The police were not particularly interested. I held my ground and the manager billed me for the meal minus the starters. The whole experience was not great and in future I will be spending my money at other local (and superior) places such as The Sun or The Marlborough in Dedham. Had my daughter not been with us it’s possible I’d have not been so assertive but the poor service meant it was getting late and we had a drive up to Norfolk following the meal. I don’t usually complain or write reviews but this was an exceptional experience and people should be warned of what to expect if they have the audacity to complain of clearly poor service.

Had a wonderful lunch here today. Generous portions of really tasty food. Great ambience, polite staff and the food didn't take long to arrive.

Very good service at the table by friendly staff . I was very disappointed with the size of my portion of skate spoilt even more by the strong smell of ammonia almost like smelling bleach - I did mention this to a member of staff . The pear and pecan Tart was exceptional.

Had a realy nice evening, room and food excellent. Staff very polite though could have been a little more attentive.

Family birthday party in Mr G’s private room at Milsons. Excellent food and service and very helpful pre event planning from Gemma

We booked the Milsoms Walk starting at Milsoms, Dedham, walking to Ramsay and saying at the Pier in Harwich. Then onward walking to Waldringfield and staying at Kesgrave Hall. We thoroughly enjoyed the whole experience and were so impressed by the organisation and hospitality. We were made so welcome and the service was excellent. Nothing was too much trouble and apart from walking around 30 Miles over 2 days, it was effortless. The hotels are lovely as was the food. The walking is very different over the two days and takes in lovely Constable country and then the seaside and wild marshes. Particularly enjoyed the ferry across th river. Excellent value for money and couldn’t recommend it highly enough.

After a very long journey today my husband and I stopped by at Milsoms for a bite to eat on our way home ! Well we wish we hadn’t We usually go to kesgrave Milsoms which we love and always have such excellent service and food The Dedham experience today was just awful from start to finish The staff clearly were not !! Trained We ordered drinks which did not arrive until I chased them up I wanted roast beef to be told but two !!! Different members of staff they had run out and one boy said two hours ago ?? Then to watch the table next to me have roast beef ! The manager was not very apologetic at all when I bought this to his attention It clearly was a shambles not what we would expect from this establishment We can’t wait to go back to kesgrave where we know it’s just amazing !!

This is a lovely restaurant. We had very good unobtrusive service. I had the humous and taramasalata. The taramasalata was particularly delicious and proper pitta bread portions rather than skimpy bits you get at other restaurants. Then the chicken with mini samosas, carrot sauce and jus with mashed potato. This was absolutely gorgeous and the best lunch I have had in ages. Followed by bread butter pudding with custard. This had pieces of delicious dried citrus fruit in the pudding. All very very good. We were not rushed at all and served promptly. I would definitely come again!

Allways good service and quality food

Good service,food good,bit noisy where we were sat ,very near 2 large tables,but overall enjoyed our meal.

Hosts are very attentive and friendly, food was really well presented and tasty

Excellent lunch. Very child friendly restaurant & staff.

What a place.. I want to move in

Popped in for a late lunch on Sunday. You can’t book here but we got a table no problem. My wife and sister-in-law had the roast beef which they said was good. I wasn’t that hungry I just had a starter of snails as my main course which was served on toasted sourdough bread with garlic sauce and salad which was excellent. People were coming and going all afternoon and it was quite busy When we left at 4 o’clock staff were excellent. I didn’t find as many problems as are reported in some of the comments .

Burgers and crispy squid was superb.. Thanks Liam top recommendation. Stumbled across your restaurant whilst working in the area.. Wow what a place

Lovely staff but very smelly room, and cold with almost no heating

Fantastic staff and service. We had a wonderful stay and were really well looked after when we needed it!

Lunch here at Milsoms was very disappointing for me - it was my first visit and probably my last. My first course of truffle and mushroom soup was delicious and I expected similar quality for mains. However, I was soon to be disappointed with the fish course, with hardly any flesh on a small piece of plaice, accompanied by three roast jacket potatoes but with raw samphire scattered over the whole assembly. The waiters seemed unapproachable and surly. My companions had staple fare of burgers, chips, scotch eggs and the like and they were happy with what they had been served. Coffee and ice cream were good. So, good café food but definitely not a quality restaurant. I think this place has unrealized potential but will need an improved approach to realize proper cooking.

Very disappointed in the quality of the food. Prawn cocktail starter wet clearly defrosted prawns that were small and no flavour - service slow. So sad to see what was once a lovely place to go is now very average - will not to going back disappointed as it once was a lovely treat

My husband booked the private dining at Milsoms for my 60th birthday celebrations and we also stayed in one of the deluxe rooms. From the first welcome at check in when we arrived through to checkout, nothing was too much trouble and the staff made every effort to ensure that things went smoothly and that we all had a good time. The library where we had our celebration meal was beautifully set up , the menu had plenty of vegan options at our request and the food was delicious. The consistency of the service was brilliant and our experiences at the bar, at breakfast and in the restaurant in the evening were all excellent. I highly recommend Milsoms, it is beautiful, busy and relaxed and for us it was the perfect weekend.

Always a pleasure to fine there.

Went there for late Sunday lunch, 7 family members, got there at 1530, we were sat at a already visually used empty table with only 5 chairs, ordered our food, no Sunday roast meals available of which there had only been one meat choice anyway, no vegetables to order as a side order, ridiculous, only 4 of us ordered a starter, it was nearly 2hrs after our arrival before the main course was served to us, mine and another’s was only luke warm. We all had ordered pretty straight forward type of meals from the poor remaining choice, 2 Burgers and chips, 2 sausage and mash, then one veggie and 2 others one of which apparently not very nice. Deserts didn’t seem to be a problem. The restaurant tho sees to have lost it ways. One member is returning this coming week with another group, I shall be interested to hear how that goes. To be fair the staff were all polite. The men’s toilets were in a poor state with both urinals out of order. This restaurant has in the past been viewed as very good but this my 2nd poor experience in a row in recent months. The previous time I had just thought it a one off bad day. I do not intend revisiting.

Absolutely wonderful restaurant with great menu selection catering for all. Unhurried even though they were busy and unique style of writing your choices down and handing to waiters. Really prompt food delivery. Excellent flavours and portions. A bit more seasoning on the steaks and chops would have made ours perfect but that was easily remedied with condiments and sauces. A bit tricky to find as very dark on the approach in the evening and a couple of sharp turns so drive carefully

It is a well known venue, drop in , no booking which is fine. The quality of the food was as expected, my colleagues Beef Pie looked great, I was jealous ! My Fish Pie was a bit average, heavy on the Potato. The room struck a little cold.

Our family took over the Library Room today and we were looked after by the team from the moment we arrived. Great service great meals.

Excellent food, dinner and breakfast. Nice rooms, will definitely be back.

i should have called before i went to check how busy it was , i didn't really think about it being end of jan and everyone using vouchers that run out at end of jan , we got a taxi so too late to change mind when we got in and realised we would have to sit in the heated outside area a bit chilly although they have heaters also not quite the same atmosphere you feel a bit neglected , food was good , but they forgot a couple of drinks we ordered , i feel its not so bad out there in the summer as all the doors are open and you dont feel as closed off 😢

Excellent environment. Good service and comfortable.

Please change your dreadful menus. They are crumpled and dirty. The clip board needs to go - it’s like going on a school trip with your worksheet! No style here. The food was a little better today, the fish was particularly good. Lots to commend but the menus - please consider a complete change.

Unprofessional staff. Food too expensive for the quality

It’s been a while since I last visited. I left after 15 minutes, never to return again. A really shoddy experience. Exceptionally poor staff who ignored us even though there were few other diners. Not allowed to go to the bar. A very limited and overly expensive menu for the cuts of meat offered. I remember this as a thriving enjoyable experience - not anymore. We won’t be back. If the staff can’t be bothered to serve us I can’t be bothered to come again. Think twice before you visit ….

Top Location in Dedam next to Colchester with a great service. Nice staff and great food. Looking forward to visiting again

Thank you to the welcoming, helpful staff at Milsom’s for making our Christmas lunch, evening buffet, stay overnight and Boxing Day breakfast such a wonderful experience. Third time lucky as we’ve had 2 prior Christmas trips - to stay with this group at Kesgrave or Dedham - cancelled due to Covid. Huge compliments to Cameron as he was a polite, professional and has deservedly won the Staff Member of the Year award! Well done to the kitchen for getting everyone served promptly with a delicious Christmas lunch. Thank you so much for giving us a Christmas to remember.

Decent steak- cooked well A little on the pricey side but attractive venue with a nice vibe

Very close to the A12 which, for me, meant having an open window was too noisy.

Had a meal with a few work colleagues, had a great evening, food and service were excellent.

Beautiful luxury hotel. So comfortable. The room was lovely although the wash basin was minuscule. Lounge areas were busy but comfortable. Excellent breakfast

Great food and fantastic service. Can't wait to go back.

We had a very nice lunchtime meal with decent portions and good quality ingredients. The only thing that detracts from the experience is the notepad and pencil used to order the courses - fine for a cheaper establishment but when most of the mains are £20+ it seems a little wrong that someone can’t come over and take your order!

Went for lunch on a Friday. Lovely location, atmosphere and decor. Started with duck tacos and bao buns, both really super yummy. Mains were a burger and steak and kidney pudding which were very nice. Had ice cream and sticky toffee pudding for afters and was disappointed with the sticky toffee pudding as it was pretty dry, tasteless and solid. Came with sauce, but not nearly enough! Overall was a nice experience and we would return, but it's an expensive restaurant and for the price point was expecting a bit more of a wow factor for the food, as well as perhaps a more attentive service. This might have been because when we visited the restaurant was full and they seemed a bit understaffed.

Lunch time menu offers value for money. Excellent food, service and ambience.

Looking forward to taking family out to a nice restaurant for the mother in laws 60th. Start on a positive! Food was very nice and most of staff very friendly. We thought the way you ordered food was very strange and not something a nice...

.Truly fabulous experience in all areas.!!!! Loved the hospitality of each hotel The Milsoms or Talbooth Spa, The Pier and finally Kesgrave Hall. The walks are truly amazing and the scenery is something else. Great communication throughout these walks, detailed maps given too with lots...

We came here with family members who had enjoyed previous meals so we were looking forward to a nice meal together. The menu choice wasn’t vast but we ordered the Skate Wing and the Steak & Kidney Pudding. The fish wasn’t great and we thought...

We have been coming here for many years. Over the past two years it has gone considerably down hill. In the past you would turn up knowing you would have to wait for an hr or so for a table and enjoy a nice cocktail...