The best restaurants in Castle Colchester East of England

Nice Beer, nice atmosphere, nice food, great place for both pre-drinks and/or a chill afternoon. Sam Jaggs probably provides the best service!! Get him a raise!

Good products and pleasant service from staff

The food quality and service are top calss……. Highly recommend best take away

Went in to meet an old school friend who I had not seen for 20 years and for some qualIty real ale. It had been kept perfectly and was a great pint. We also had somewhere to sit and the atmosphere was friendly.

This evening we came to Costa as a group of 9-10 people and ordered several drinks. Unfortunately, our cappuccinos were very bitter, and none of us could drink them. We are regular Costa customers and drink coffee multiple times a day. When the coffee tasted too bitter for us, we politely informed the staff and requested some extra milk. The staff member responded rudely, saying, ‘This is how we always serve it. Order a latte next time,’ in a very condescending tone. We explained that we drink coffee daily and that this was not the usual taste. Additionally, we were told that Costa Rewards don’t work here because it’s a franchise, but I mentioned that this is not accurate, as rewards should be usable if we are using the Costa app. Overall, the staff’s attitude was not polite or customer-focused, which left a very negative impression.

Friendly store, very swift service. Great caramel macchiato

Might have picked a busy time (didn't know 10.25am was a busy time but hey ho), but have never waited so long for food at any McDonald's I've ever been to (over 20 minutes after paying). So many people waiting but priority seemed to be given to the very many delivery drivers. One poor woman waited almost as long as us just for 2 coffees. Staff looked so depressed - not a smile in the place. Won't be back to this one.

Very nice place. Historical building. The hotel kept parts 600 years old and properly restored. An interesting experience.

The most ridiculous queuing system. They make you form a single line instead of just spreading across the bar like normal pubs. The result is 15 min wait for a drink in a boozer that isn't even busy. So annoying you leave after one drink. Queuing across is much quicker hence every other pub in the City does it.

Overall a Very Nice Place to sit down and indulge in some Amazing Food! Quality Produce and Exceptional Service make this Place thrive!

The delivery driver refused to come upstairs to deliver while I was at work and was shouting at me for making him wait

The food was great and the service was excellent. Staff were very friendly and actually interacted with my 5 year old grandson. This was amazing that they didn’t overlook him but asked him what he would like.

My partner and I often go to Wagamama for light but delicious meals. However, our experience today was regrettably disappointing. We took a friend with us, it was her first time there, and after barely being seated for a mere 2/3 minutes, we were approached by a server named Teresa. She persistently inquired about our order, despite my polite request for her to allow my friend some time to check the menu. I reiterated this request 3/4 times, but Teresa chose to sit beside us and wait, which struck me as highly inappropriate. Her behaviour was both intrusive and domineering, and I found it entirely unnecessary. It made my friend to feel rushed by a staff member sitting beside us. It was probably the end of her shift and we were her last table, but that doesn't excuse the way she treated us. Very disappointed with Teresa's behavior, and thumbs down to Wagamama for having employees who don't seem to value their customers.

***** NO WONDER THIS PLACE IS CLOSING DOWN ***** Paid for a taxi to have breakfast only to find they have no chef and no staff and greeted by an unapologetic receptionist. Can’t find this anywhere on their website, met another gentleman standing in the Carpark after also booking a taxi for breakfast. DO NOT BOTHER WITH BEEFEATER AS A WHOLE COMPANY IF THEY HAVE SUCH LITTLE REGARD FOR THEIR CUSTOMERS.

Food was good service was good however sitting in was a little bit meh theres only one table downstairs the rest are up we sat upstairs however it's was more the customers leaving there mess everywhere that ruined it and the toilets were a little bit broken but sometimes can't be helped would go again