The best restaurants serving Other cuisines food in West Midlands

Tables always dirty and uncleared. needs a good shake up. Staff pleasant enough but the place needs to be kept cleaner and tidier

Amazing Afternoon Tea! Classic sandwich fillings which most people will enjoy. We each had a mini cheese scone & fruit scone, accompanied with clotted cream and jam and the selection of cakes was perfect. Definitely gets my vote for the best in the area and great value for money!

The bar manager was selling drugs behind the bar and made it quite obvious her daughters 1 that must of only been about 13 was serving people behind the bar and also meeting people in the toilet with little packages. It was an absolute disgrace I would never go here again

I hate giving poor reviews but despite receiving a refund the way the fish fingers were supplied as dry, tough and over baked not only mine but my partner’s as well left us both very disappointed as we were expecting a nice meal after a pleasant walk. Apologies were received but a simple cook for fish fingers appears beyond the abilities of the “cook”. Mind you the roll was ok. We expect better on our next trip.

Staff sitting on phones, not a clean table, chair or floor, 3 staff, floor filthy. Toilets passable. No motivation or enthusiasm. As a soft FM Ops Manager I would be mortified if this was my team.

ABSOLUTELY DISGUSTING!!! My niece ordered a sausage sandwich and they served us this! Thank god I seen it on time. Told the owner about the bun that has mould and she didn’t even refund or say sorry. Never again there just go at Cream

Really poor food selection no real breakfast just bread rolls and toast despite photos of breakfast on the walls no food suitable for diabetes all the lovely soups and jacket potatoes gone from menu just a sandwich bar now

Great pub and bartender down to earth good for a quite drink with friends.

Awful place, coming from an ex employee. Certain staff members don’t wash their hands and touch the customers food with dirty hands and thick dirt under their fingernails. I also caught a certain staff member drop food items on the floor but still put them on the tray to cook and serve. These staff members are disgusting! Not to mention their attitude and behaviour. One of them threatened to go to a customers house and smash her face in. The manager didn’t take this seriously and let her get away with it. Days later she proceeded to threaten me and yet again the manager and area managers didn’t do anything about it. The staff in the craven arms greggs are unhygienic and disgustingly rude.

You walk 3 hours consuming at least one litre of water per person to discover no free water station and a plastic bottle 50cl costing £2.20 which probably cost them less than 15p. Astonishing, unnecessary and not promoting a plastic free environment. I understand there is no natural water supply but seriously… find a compromise please

I've never had to complain twice and ask for a refund before I came here.. When we arrived it was dead, my partner and I were the only people being served which seemed odd when there was a 20 minute wait for food. Starting with pros, the interior design was lovely if a little dark in there and we were trying to work out why no one else was in at a 5pm. We soon found out.. Another pro is that one of the waitresses was very kind, apologetic and helpful when things went wrong, I never got her name but she was a young blonde lady whereas the brunette waitress was a bit more moody towards us. Now the cons, the first issue we came to was my partner had ordered a burger with no sauce, it arrived with sauce and the soggiest bun I've ever seen in my life, it was wet.. Being a shy person I apologised for complaining but explained my issues, with which the waitress was polite and took it out the back and I was given fresh buns (not a whole new burger because it would take too long...) meanwhile I could hear the chef and other waitress complaining about my partner and shouting about how he hadn't asked for no sauce which is extremely rude especially when your kitchen doors are not at all soundproof. He got his less soggy buns for his dry and cheap tasting burger. I ordered a "homemade" lasagne which when it arrived was barely warm and had an inch thick layer of grease on top, I decided to give it a go and found no layers underneath but what I could only describe as cat food consistency which gave me an instant stomach ache about ten minutes after giving it a go. To test the amount of grease we put a piece of the napkin on top in which the grease soaked up and even formed a new layer above the napkin.. I am pretty sure this was microwaved and then left on the side for a while. I uncomfortabley had to complain again about my meal explained why I physically couldn't eat it, it was disgusting. The blonde waitress was apologetic and managed to get me a refund on the lasagne as well as two free drinks which I did appreciate but to get that bad of service when there's no ques is awful. We were reccomended here by a friend so I hope it was just bad luck in us getting a bad chef but it's really put me off coming again which is a shame because I love supporting local business. Maybe a new chef is in order, not only for bad food but loudly shouting rude comments about customers too. Thank you to the blonde waitress who was kind to us, I would hope she gets a tip of some kind as she seemed to be the only friendly member of staff.

Extremely friendly staff , our server Carly , was amazingly polite and attentive and a credit to the caffe, nothing was too much for her , well done Carly we will be back

THIS GARDEN CENTRE IS NOT DOBBIES. IT WAS TAKEN OVER BY GATES GARDEN CENTRES. UP UNTIL NOW, WE HAVE BEEN ABLE TO TAKE OUR DOG WITH US. SHE IS A LOVELY DOG AND IS NEVER ANY BOTHER. BUT GATES, IN THERE WISDOM, HAVE PUT A BLANKET BAN ON ALL DOGS GOING INTO THE CENTRE, LET ALONE THE CAFE. WE WERE STOPPED AT THE DOORS BY STAFF. BOTH MYSELF AND MY FRIEND ARE DISABLED AND WE ALWAYS LOOKED FORWARD TO A TRIP OUT, HOWEVER ON THIS OCCASION, WE WERE REFUSED ENTRY. SO WE WENT HOME. THANKS VERY MUCH GATES. I THINK GATES HAVE MADE A BIG MISTAKE. WHENEVER WE HAVE VISITED BEFORE, THERE HAVE BEEN A NUMBER OF OWNERS THERE WITH DOGS. THERE WAS NEVER A PROBLEM. AT A TIME WHEN MANY CAFE'S, RESTAURANTS AND SHOPS OPERATE AN OPEN DOOR POLICY TO DOGS, BRINGING IN MORE CUSTOMERS AND MORE TRADE, GATES HAVE NOW LOST ALL OF THOSE CUSTOMERS. CRACKERS OR WHAT!!! ONE MORE PLACE OFF OUR VISITING LIST.

The long term problems with Morrisons cafe can’t be more obvious. Just read the reviews. Those in charge at Morrisons clearly ignore what’s said in the reviews though because they couldn’t care less about their customers or their staff. If they did care they would have sorted these very obvious problems out by now and they wouldn’t have allowed them to continue for years. I’ll put the message in simple terms…..YOU DON’T HAVE ENOUGH STAFF! How many times do customers have to clear away the plates and dishes of the previous customer before they can sit down? How many times do customers have to wipe down their own tables? Last week there were 10 tables with dirty plates and bowls! How many times do we have to wait in a queue whilst the person working at the till is having to re-stock shelves or is taking food to tables? How many jobs are your staff expected to do? How many times do we have to be told that there’s a 30 minute waiting time for hot food when the cafe is three quarters empty! Today we were told that there was an hour wait on hot food! An hour to get beans on toast! So we decided to get cold sandwiches from the counter but no, they hadn’t any. Despite the exact same sandwiches being on sale 20 yards away in the store. MORRISONS COULDN’T CARE LESS ABOUT THEIR CUSTOMERS OR THEIR STAFF.