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2.5
Based on 5 opinions finded in 1 websites
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Opinions
You walk 3 hours consuming at least one litre of water per person to discover no free water station and a plastic bottle 50cl costing £2.20 which probably cost them less than 15p. Astonishing, unnecessary and not promoting a plastic free environment. I understand there is no natural water supply but seriously… find a compromise please
sarahsarah39 . 2024-08-02
MORE AT TripAdvisor
Absolutely awful. I’m lactose intolerant, they were unable to provide anything other than small individual portions of soya milk. No dairy free/vegan products, very surprising in this day and age! I don’t expect to be provided with much but was hoping for a warm milky drink, latte or hot chocolate or even a cup soup. I bought a hoodie from the shop and was given a dirty look from the shop assistant. Really bad attitude from most of the staff. I have been to similar types of places elsewhere and this is by far the worst example of it’s sort. Captive audience yes but not helping promote Welsh tourism!
Anne . 2023-09-23
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If you have a dog make sure you take your own water as the cafe no longer excepts dogs . We went up a month ago and all was good : water bowls everywhere but no more they wouldn't even give us tap water to put in our own bowl's. Absolutely ridiculous...
GoPlaces04764735200 . 2023-08-13
MORE AT TripAdvisor
Extremely disappointed to see the staff weren't willing to help an old man charge his phone and allow him to walk back 5hrs without charge on his phone. Discussed in this uncharitable behaviour
Veronica H . 2023-07-04
MORE AT TripAdvisor
A warm Welsh welcome from Stephan. Visited with a large group. Roaring fire & plentiful drinks. Very accommodating. 5*
highland lass . 2022-09-30
MORE AT TripAdvisor
Very Welcoming cafe. With friendly and helpful staff. Good value serving cafe open till late for all the later leavers off Mount Snowdon day walk. Plus we met a little lamb called Barry x.
Tim . 2022-04-13
MORE AT TripAdvisor
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1 Leicester RoadI stumbled across costa for my afternoon tea, while waiting in a line that was out the door, due to only having 2 members of staff,ACTUALLY THERE WAS 3 however the young women seemed to be doing absolutely nothing, what a waste of wage percentage.. The guy serving a customer in front of me was extremely hostile and made my friend and i very uncomfortable, wasn’t making the situation any better. The gentlemen didn’t understand the deal which was being displayed on the board, however the rude costa worker made him and other customers uncomfortable by making him seem silly. 😡😡😡 AFTER THIS OCCURRED , the worker took my order didn’t ask if i had a costa card. AND MADE ME FEEL STUPID FOR NOT KNOWING THEY DONT HAVE ALMOND MILK. THEN THERE WAS NO “LIVE LAUGH LOVE” ENERGY . VERY HOSTILE ENVIRONMENT AND WASTE OF TIME ON A BUSY DAY. TO TOP IT ALL OFF THERE WERE CUPS AND MUGS ON ALL THE TABLES. When my coffee was made i felt as though my coffee was judged and belittled as the rude gentlemen said “here is coffee” i had to be what GEN Z call a karen but honestly so disappointed. DO BETTER COSTA. Next time i’ll be taking my business somewhere else , lost a loyal customer 😡😡😡😭😭