Based on 2.377 opinions finded in 3 websites
Based on 2.377 opinions finded in 3 websites
Nº 296 in 416 in Rugby
Nº 49 of 64 Other cuisines in Rugby
Opinions
Wouldn’t rush back. Waited 45 minutes for our meal. Nothing was said when ordering that there would be a long wait. When it finally arrived there was no apology for the wait. Food itself was not bad
jeannec468 . 2024-10-31
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Waited quite a while for food. Staff not very chatty whilst ordering. Chicken in curry was hard and overcooked. They did bring child’s meal out first which was great as most don’t. I’m allergic to dogs so wasn’t impressed when half way though our meal two dogs turned up, one of which was sat on the chairs near our. Allergies started not long after. Why do places now allow dogs inside and on furniture🙈
Sydney C-F . 2024-10-27
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Came here a few weeks ago and what can I say, very disappointing. It was a family meal and most of the family were unhappy with food! The fish was overcooked and mainly just batter, the burger was not very tasty, plates were cool like they had been sat around a while. Also the room we were in was shabby! There was plaster missing off the wall due to damp issue, the room had poor lighting some of us had to use a torch to read the menu! Avoid at all costs as this puts places like The hungry Horse on a pedestal!
Kerry Drinkwater . 2024-10-23
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The 1st time my wife and I have been here in about 5 years and I've got to say the experience was brilliant. Both had an 8oz steak with bottle of house red, all for £20.00. staff were very informative and helpful and we will definitely be going back.
Dave Kenyon . 2024-10-22
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Disappointed!! Hadn't been for about 6 months so thought it would be nice to visit again. 7.00pm and the pub was empty ? Conservatory had no one in! Great bar service,ordered our food and waited. Fast delivery unfortunately a pan fried chicken breast was so dry and tough you vould have filled the pot holes with it? Spoke to the manager who apologised and said that this was the one dish that gets sent back regularly???? .... Surly if that's the case take it off the menu! Or find out WHY your staff can NOT pan fry a chicken breast.....Sorry but I wasxa Chef for over 30 years and if you can't cook a FRESH chicken breast something is wrong???
Eric Richardson . 2024-10-20
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Great beer and a nice place to be
Ivor Thompson . 2024-10-13
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Great customer service, by 2 professionals. Their price was 3 times cheaper than Mercedes. Excellent, many thanks and best regards Alan Livesey
Alan Livesey . 2024-10-08
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Great pub for a great selection of food, friendly atmosphere and good prices too, highly recommended. I had a cheeseburger and steak cut chips, delicious.
Barry Roberts . 2024-10-01
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Had the steak and ale pie which says it has tender and lean chunks of steak… What I experienced was meet that resembled chewing gum…. Such a shame as I used to come here all the time for the steak and ale pie won’t ever return again!!! Places has gone downhill dramatically, The lady who served me seemed like she didn’t even wanna be there. The food come out and that was it. No one revisited the table shortly after to see if everything was okay, The impression I got was once that took your money I didn’t really care what happened after that!!! Disappointing.
Ben Paget . 2024-09-29
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Stopped here once for a drink and enjoyed the cosy atmosphere. So much so that we decided we would like to try the food. I was surprised to see meals from £6.49 but my head was turned by the 2 meals plus bottle of wine for £25. We had the bistro steak with chips and peas and glad we did as the steaks were delicious, the staff were professional and we will certainly be coming back.
Dr i . 2024-09-22
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I hadn’t been for a while so me and my wife took a trip. There a few less choices on the steak menu but the steak is always good. My wife had a fillet steak medium well done and it was cooked to perfection, I had a 32oz T Bone which again was well cooked. The pub is a bit tired in areas but food was as good as ever.
Mark C . 2024-09-21
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Great old time pub with atmosphere to match plus Great food
john hookey . 2024-09-18
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I went for the King Henry, a 24oz steak. I would have been better taking off my boot and eating that. To be fair, about a quarter of it was edible but the rest wasn't. £25 I don't want a refund, goodwill gesture or an apology. I would just advise anyone thinking of visiting here to have a King Henry steak to not bother
Ian M . 2024-09-12
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Why do people come on here to only put negative reviews ! We had a quick lunch in The Smithy yesterday and the food was good .Thank you to Ben and staff who were working very hard (despite being short staffed ) to serve everybody and clear tables etc . A thank you goes a long way to boost staff moral . Negative reviews only serve to make staff disheartened. Raise your concerns at the time , not on Trip Advisor .
Margaretwarwickshire . 2024-09-12
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Only given 3 stars for food as we came as a large group and the wait time for food was not too bad at all, but if it was based on the quality of the food itself it would be a 1. Ordered a medium steak and received one that was practically still mooing. Partner had a mixed grill which was delivered without the steak until he was half way through the meal. Service with a smile does not exist in this establishment. Bar maid audibly slating us “ah can someone cover me please this people are literally doing my head in already”… we were only ordering Dinos at this point. Every time the staff came to deliver meals the entire group fell silent because the atmosphere the staff brought in with them was shocking. Despite pre booking this event in January, they only checked the diary the morning of the booking and did not have enough space or staff on to comfortably manage the group. Absolutely would not return.
Terrii capon . 2024-09-07
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Nice old pub with reasonable prices. Nice friendly staff.
Ian Gill . 2024-09-06
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Unfortunately as soon as I walked through the door I was greeted by the very strong smell of urine !!... Hardly what you want when you are expecting to be eating there... I ordered a drink and gave it a chance to go away but no, maybe that was why the place only had about 6 customers !!!...
Mark Milsom . 2024-09-02
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Hadn't been for 18 months, as last time we went. The food was awful 😞 burnt, and hard and items missing off plate, wasn't informed. When we complained they tried to evict us, there was 18 of us. We started using the man at arms, literally the same amount of people, we couldn't praise it enough. We had heard their was a new landlord so we tried the smiffy again. I wish we hadn't, items missing from plates for 4 mixed grills, served on a ceramic oval plate, (not a silver tray), with a few chips. Food burnt and hard, you could, actually hot the table with the meat and make bangs. We didn't bother complaining after last time. Cut the least burnt meat up for our dog. We ended up at the chippy. Will never go there again!!! Also price kept changing on drink orders. Even though same drinks each time!!!
Casperluna . 2024-09-01
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They do a good lunch deal Monday to Fridays 6oz rump is ample for a midday meal.. Or they have a deal for two mains and bottles of house wine for £25..
Terry Street . 2024-08-27
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Had to wait a while I think they were a little short staffed food was very good staff were nice and polite
John Gregory . 2024-08-26
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Filthy inside, toilets and all surfaces needed a good clean. Food was very reasonably priced. Huge wait for a cremated pan fried chicken breast. I could go on but won't.
Chan Gran . 2024-08-21
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While out in the Warwickshire countryside, we decided to try the Smithy, as not been since New landlord - lady. Ordered the mixed grill, and rump stk meal. Few extras also added. Couldn't have got better fine food grwat service and great location.
peter graham . 2024-08-13
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Water wasn't working, I was unable yo flush toilets or wash hands. How staff were washing their hands i don't know. The number of flies around the coffee maker was unbelievable. There was a sign post on the bar stating certain puddings were on special £1.50. When we tried to order these, we were told they were for lunch time, I replied it is lunch time," I was told Monday to Friday lunchtime. " It was Saturday nowhere on the sign. Did it say lunchtime only, let alone Monday to Friday. When I pointed this out, she replied yeah I guess we will have to sort it out
Jane Hodge . 2024-08-13
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Food average considering price. Service ok nothing to write home about. Had water problems when we visted so toilets wouldnt flush and had nowhere to wash your hands. Bit of a worry hygiene wise because where were staff washing their hands?? And to put the icing on the cake advertised pudding for £1.50 said nothing about only being when ordered on given day or time but refused to sell at priced advertised stating they are prices for lunchtime on weekdays. Well, why advertise these prices on a blackboard on the bar on a Saturday afternoon? Not impressed at all if I'm honest.
Melissa J . 2024-08-10
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Absolutely shocking. The service was terrible, would of got more friendly service asking for a pint in a morgue! Then the food, waited just on the hour mark for our meals. They arrived and again terrible. Fajitas swimming in oil/fat and cold, steak over cooked and cold. How something that spent that long on a grill was cold is beyond me. As for the chicken pan fry, felt sorry that a chicken lost its life to end up in that way! If anyone wants a chicken cremated just send it here, they'll do it for you. Will never return and would recommended to avoid to anyone else thinking about it.
TimS8718 . 2024-08-10
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Disappointed. Very slow service despite being fairly empty. Food was mediocre. Very poor response when spoke to staff.
Alison Felce . 2024-08-10
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Always very good food and a lovely warm welcome always.
marcy Duggan . 2024-08-01
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Visited with my partner for a late Sunday lunch. It was a lovely afternoon so we sat in the garden. I had a 12oz sirloin with the chips swapped out for a jacket potato, my partner fish and chips. Being local, I’ve been coming here for the last 30 years and felt the need to leave this review as it was the best version of these meals we’ve ever had. I have the mention the manager Mark too as he is lovely; nothing is too much trouble. We’ve been here a few times lately and it’s nice to see he’s keeping the service and food consistently good which I’ve found has been an issue over the years. Keep up the good work smithy.
Gareth E . 2024-07-28
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Sunday afternoon visit and the place was dead! Ordered the Cottage Pie and Lasagne. Whilst the cottage pie was 'ok', the Lasagne was very dry and was obviously microwaved. Wasn't impressed and wouldn't recommend.
FunkinBuz . 2024-07-26
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There is a wide range of choices on the menu and the atmosphere is friendly. My only concern about my last meal was that the side order of chips was just slightly warm with a couple of unwanted garden peas. 🤔
Michael Adams . 2024-07-24
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Dog friendly was the best thing about it. I had the chicken bbq melt and the chicken was like it was reheated tough and chewy. My partner has the 3 bean chill, he had about the same amount as what was on my baby's fish finger plate.
katie holt . 2024-07-21
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Usually have a selection of tapas style sharers but decided to choose the 8oz Bistrot rump deal - 2 steaks & bottle of wine for £25. Were a bit dubious as have had bad experiences with rump steak elsewhere but we were not disappointed here. Both cooked medium rare, really tasty & tender, cooked to perfection, lovely chips, yummy Stilton sauce. Washed down with a nice Spanish Tempranillo. Will definitely have that again ( not now, stuffed😂)
Anne J . 2024-07-21
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First time visiting the old smithy. Ordered the superman mixed grill with the steak cooked rare. I have to say the food was banging. All meat cooked perfectly. Very impressed. The staff were all lovely and attentive. Only downside is that the whole place needs a good renovation.
Maxine Atkins . 2024-07-10
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Great food. Had the chef special. Mushroom ravioli served in a mushroom sauce. The ciabatta with it was to die for, eating it brings back memories of when my mom cooked for me. Loved it, definitely will be back to see what other specials they will put up. You’ve made my day. Thank you.
Colin Vanhattum . 2024-07-10
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Food not to great my husband had to send his back common over cooked was given another meal then the common was under cooked
Mary Hoban . 2024-07-06
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Visited last September, excellent, visited Fathers Day 2024.....general consensus of opinion is standard of food had deteriorated.
Joy Woodford Smith . 2024-06-25
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We visited on the way home from an afternoon at the theatre. Last visit (February) was not at all up to scratch, but now the new manager has taken over he seems to have the pub back on the right track. A very pleasant meal and served quickly. The personal touch is always appreciated when he came over to see how we enjoyed our meal. Will definitely be back using this venue with our friends. Keep up the good work 😊😋
Donna H . 2024-06-23
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Been a few times now and always impressed with the quality of food and the 2 steak meals with a bottle of wine for £25. Tonight's meal was superb, 2 bistro steaks (easily as good as fillet), chips, a bottle of wine for £25. Also had 2 amazing puddings for £1.50. All in all very impressed, staff and service was also very good. Great honest value and excellent quality.
Daryl Hurst . 2024-06-19
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First revisit to The old Smithy in a few years, which used to be sooooo good. Anyway a recent visit really left me feeling a bit deflated. The food wasn’t so good it was ok but not what I was expecting and peppercorn sauce tasted like water. The service was ok but no one checked if our meal was ok. Steak wasn’t fantastic again it was ok but just something not quite there with it. I won’t be rushing back. Such a shame as this is a lovely pub with polite chatty staff but they do need to up their game on service and customer satisfaction.
mark ford . 2024-06-14
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There was 11 people in the party they catered for great food was excellent and the service was good
Anthony Wade . 2024-06-14
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Always a pleasure visiting this place. Always guaranteed good food and a nice reception from all the staff.
Nige Andrews . 2024-06-01
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went last night ...every dish we asked for was not available. no lasagne. no beef and mushroom. then told no peas to have with the fish. no oinion rings etc. we finally order food that they actually had that came out undercooked. ordered steak medium rare it was awful. other half s steak was fine mine blood raw . had to be really persuaded to go the smithy in the first place. will not be rushing to go there again. only saving grace the lady behind the bar who has just returned after her holiday was lovely
lisa henton . 2024-05-31
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Although the service was good and the staff were lovely, we went there for food which was very disappointing!! I had the mixed grill and asked for medium rare steak which was very over cooked there was no lamb chop and the pork chop was dry as a bone. My wife had the any 3 for £12.50 , the loaded potato skins very over done all but inedible!! Very disappointing as the reviews were good.
Steven Brassington . 2024-05-27
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Big range of food available (dont underestimate the 32 oz mixed grill, chips had to come separately), friendly staff and a lovely atmosphere. AT THE TIME OF WRITING THIS there was even 25% off steaks and mix grills. Thanks for a great night.
Gavin Tuson . 2024-05-16
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Lovely staff on the bar including Candy and a very polite young lady, also some really lovely local elders, all who said hi so very sweetly. Only had one perfectly poured pint of guinness here in a big and calm garden out back. Some calm after our kids party... Will definitely be back for food.
Pavan Kanwar . 2024-05-14
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Excellent service and staff always very polite and helpful
Cheryl Gage . 2024-05-12
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Good food and good service, Candy very helpful
Ghanshyam Chudasama . 2024-05-10
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Bumped into it while rambling around the Avon, they kindly checked thoroughly before giving me directions as one of the key points was missing in the old map. Abbot, one of my favourite ales is served there. Various ambiences.
Rob Gil . 2024-05-09
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13 of us walked from Wolston. We pre- ordered our food. Was great, served with a smile and very reasonably priced. We decided o sit outside as weather so lovely. Thank you Old Smithy. We will be back!
Penny Gibbings . 2024-05-08
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Lovely meal for my daughter and myself. We took advantage of the £25 meal with two cold drinks. The plate was a full size and not cut down in anyway. The sun had finally come out and two members of staff were busy cleaning the outside for guests to sit outside. Which was lovely to see and reassuring that they put the guests first. Well done
Mandy-Jane Evans . 2024-05-04
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This Pub just brought back so many old family memories of times gone by. It truly is a proper old-time pub with a brilliant atmosphere, very friendly and helpful staff and the food, well that was just to die for. I very much look forward to my next visit, it has become a new favourite.
Alf Allton-Sherrington . 2024-05-02
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Pleasant atmosphere, good food and beers. Friendly staff and good value food. Excellent lunchtime after a nice local walk.
Keith Oakley . 2024-04-30
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5 stars for food and beer as it was great but 1 star overall as thats all that was good. Service very lacking/disappointing. No one cleared plates/glasses. We were a group of 11 and plates at one end of the table were cleared onto another uncleared vacated table by one of our group. Desserts were brought to the table with plates still uncleared at the other end. Waited ages for final 2 desserts to be served so asked for them. They were served and the waitress said we hadn't ordered or payed for them but they'd give them to us anyway. After showing receipt for them it was just 'oh' NO apology. Spoilt what was (despite poor service ) a great family meal. Table arrangement needs looking at, too close to the main entrance door. We moved our tables along so the of our table wasn't sat right at the door. The chap on the small table behind the door regretted his choice as door wad constantly getting bashed on his chair. Very disappointing evening
Roy Pahnke . 2024-04-30
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Great Pub, unbeatable offers, nice food and service. Thank you
Mar Rozwad . 2024-04-27
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We used to eat here weekly and the food was brilliant. We have recently moved back to the area and went for food and were told something was broken so no food was being served for a while. That’s fair enough so we went elsewhere. We went back last night and both ordered steak, same thing we used to order every time we went. I ordered rare and my partner asked for medium, both steaks were completely cooked through. Personally I never send food back, usually I just wouldn’t return. This time, I couldn’t have eaten the food because it was horrible. I couldn’t believe it when I sent it back and the lady brought my food back to me and said “this is how the chef cooks a rare steak” 😂 I went to speak to someone else, the assistant manager came down and said they would cook us both a new one. She was really cheeky, she came back around and said, your “blue” steak will be out soon, with a very sarky face. 😂 we went a few months ago too and they forgot our food order even after I chased it 3 times, we waited 2 hours for our dinner. 🫣This place is up and down, changes hands a lot. They have another pub called the man at arms and it’s 10x better, always brilliant food. I would recommend to go there instead, especially if your planning on eating your dinner. Ps the second steak they brought out was 90% fat so that didn’t get eaten either👌🏽
Claire H . 2024-04-27
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Great food, atmosphere and service! Definitely recommend the wine and meal deal, 25 for wine and a Nice steak or vegan meal if you don't eat meat. Dog friendly pub a bit out in the sticks but located in a beautiful village with cute cottages and loads of fields to explore. The landlady recommended a walk in the field just around the corner, was just the right thing after a big meal.
M V . 2024-04-27
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Recently, moved to long Lawford and someone recommended the Old Smithy for a nice steak that is on the £25 deal, basically you can get 2 steaks and a bottle of wine, took my mom she was very happy. definitely is worth the visit! Will be returning soon with some more friends and my family! New management have really improved the place! It's such a warm and welcoming atmosphere. Lovely beer garden and Super dog friendly. Keep up the great work!
M V . 2024-04-27
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Very helpful staff and couldn’t fault the two meals which were ordered we will be back again. Good service all round couldn’t fault it.
392alano . 2024-04-24
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An absolute gem of a pub. We visited 22/04/2024 for lunchtime food. The atmosphere and service was a breath of fresh air! The food is cooked to top standards with quality ingredients, I would definitely recommend a visit if you like attention to detail and a good traditional service, in such a nice location 👍
N Holland . 2024-04-22
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This is a revision from my experiences last year .We have been going back since the New manager has taken over . Its a great improvement and have been very pleased with the service . 100% better than the previous management , keep up the good work
K7897TZroberth . 2024-04-13
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Great old pub, but would recommend the staff be a bit more welcoming and considerate to their customers , no thanks or please, terrible down faced and hard done by I felt!, also maybe a good idea is to take on a extra chef as the wait for a meal is tiring
Allan Jackson . 2024-04-11
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Great and friendly staff, superb value for money lunch. A large pub in the Warwickshire countryside. The bar staff/waiters and waitresses were super friendly and very efficient. We all had the lunch specials. They were really well cooked with a price that will be difficult to beat. The portions were not huge so if you want a large plate go for something off the “normal” menu. We were all very happy with our meals.
Alan D . 2024-04-10
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Popped in at 6 on a Sunday. Bar man was great but was soon taken over by a young lady that was very abrupt and somewhat lazy. Finished our mains and never cleared the table. Brought dessert out with just a fork to eat ice cream asked for spoon, and it was an issue that took 5 minutes to get. The toilets were not clean and just very messy like it just needed a deep clean.......missing a trick because it could be brilliant. Sunday roast would triple your takings.
Steve Britton . 2024-04-07
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Super food and lovely staff. Will definitely be back with all the family. Prompt service and outstanding value for money.
Mary M . 2024-04-03
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Thoroughly enjoyed, and would 100% recommend!! Food and service were both exquisite 🥰 Mighty man mixed grill 10/10 👌🏻
Vin Jenkins . 2024-03-30
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The place was lovely but the food took a long time to come out and when it did it was unfortunately cold so had to be sent back which meant by the time it came back out most of our table had finished their dinner. Lovely atmosphere and would visit again but probably not for the food.
Saffy . 2024-03-29
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Went to old smithy this evening 24/3/24 not so good, no fish n chips, waited 1 hour for food, atmosphere not good need more staff there had to as for drinks twice
Rodney Hargreaves . 2024-03-24
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What a lovely evening with friends, food was great and the staff were wonderful. We were there on Monday and it was quite busy as a party came in around 6, the staff managed to keep their spirits high even when there was a very unhappy disgruntled lady who had to wait a few minutes to be served, she could clearly see the staff were busy, but she was so rude to the young lady with the tattoos, to be honest I don't know how she remained so professional, but she did. It's a shame the staff had to put up with her obnoxious behaviour as I don't think I would have stayed so calm...so 👍 to the tattooed girl and the other staff and 👎 to the customer who thought they were more important to anyone else...shame on you
Q2210IQmarieh . 2024-03-21
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Could not fault the food chips perfect however waited far too long for desert. Tattooed bar lady very curt could not be bothered waited a good 10 mins to be served.Conservatory door kept opening freezing cold and lights didn’t work. Only one waitress could be bothered to help and be professional.Candi.thanks Candi
cr4bby . 2024-03-18
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Great steak meal, 2 steaks and drinks £23 on B s Saturday. Great value and tasty. Would recommend. Service was great also.
O8808SRivans . 2024-03-16
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Went to Old Smithy 15th March at 5.00pm the service and food was excellent not overcrowded and was served quickly with everything we ordered understand its a new manager and is working to help everyone who calls for a meal Will be back shortly to enjoy another good meal
Colin Johnson . 2024-03-16
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Large family gathering! Great food, Good service. Meals were large for me so went with a children's size. Allowed for a pudding so was excellent. Fantastic red wine! Heartily recommend. Only observation was a need for non alcoholic/low alcoholic wine (don't like beer!). This will come soon!
jjjnx . 2024-03-12
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Repeat visit for an evening meal, the first since Mark took over as manager. Good selection of real ales and an excellent choice of meals, with a good level of variety to serve all tastes. We chose the Bistro Rump Steak off the 'Two Meals and Bottle of Wine for £23.99 menu'. Steaks were cooked to perfection and I would certainly choose t his option again for both taste and VFM. Prompt and friendly service from all the staff on duty but a special thank you to Mark for helping make an enjoyable evening. Good pub food offering excellent value for money
88JamesB88 . 2024-03-12
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Incredible food and an incredible service. Mark and his team were extremely attentive and personable. Their friendly approach ensured that we had a wonderful family meal. The food was delicious and the staff adapted to dietary requirements with pleasure. Thank you!
Aileen B . 2024-03-11
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this was absolutely incredible ,the service was incredible fast and helpful specially mark who was extremely helpful and very chipper it was very fast and considerably cheap if recommended this to anyone i came across
Ashley Watts . 2024-03-11
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Wow what a place great food at a great price.
Jon Ratcliffe . 2024-03-09
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Nice place but the customer service could be better. My coffee came cold and we didn't get any cutlery or napkins with our food.
D C . 2024-03-03
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Long wait ..which we did have advance warning of beforehand but when food did come it was barely warm when I wait an hour for my food to come out I do expect hot food at the very least staff were very friendly to be fair but with a bill of £90 nearly for 4 people with only one alcoholic drink in that we won't be back also a few things not available ... all in all a bit off for a Friday evening
Isobel Kelly . 2024-03-01
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Food was good, but could have been hotter.
Chris Wake . 2024-02-27
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We went here today seem to take ages for the meals to come food was nice
Jim Rae . 2024-02-24
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2nd visit in a week,what a difference the new manager has been, polite, attentive , and well mannered , food very good and staff all polite, big difference on a month ago,
colin d . 2024-02-21
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Early Friday evening! No Salmon No fish pie what a waste of time.
Kim Lang . 2024-02-17
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Pub ok, very basic. Bar was good. Food took to long to be served. No steak knives nor serviettes. Had to ask for them. Steak was OK, chips 🍟 and peas luke warm. Grilled tomatoe 🍅 very small. Staff bickering at each other behind the bar 🍸 in front of customers ( very unprofessional ). Will I go there again. NO!
Nick Hewitt . 2024-02-12
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Went here for a family celebration. Service and food all good. No complaints:)
Joshua Cummins . 2024-02-12
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Nice surprise to come across this place after a walk around Coombe. Good selection on the menu. Great service. Friendly staff. Run out of lamb chops though!!!
Margaret Nuttall . 2024-02-08
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I'm gonna be honest it was one of the best meals I've ever had out I highly recommend going there as its delicious and not that expensive
Riley . 2024-02-07
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Food was lovely but they ran out of sundae glasses so they served the sundaes in smaller bowls, but at the same price. Could do with some more blinds in the conservatory, it was like a greenhouse when the sun shone.
Jacky Matthews . 2024-02-03
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Not the old smithy of old food is very poor hence not many people in restuarant, very poor food and cold i dont think they have a trained chef,if you have a event or birthday choose elsewhere.
John Gibbs . 2024-01-13
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Well.... Haven't been here for 18 years. It was my 50th birthday, and I always wanted to come back here as I loved it before but never had another opportunity to come back until now. This place, years ago used to be talked about a lot at work on a Monday morning as having a lovely meal over the weekend. After reading reviews from the last 2 years, we were a bit concerned, 50% of reviews are 4/5 Star, and 50% of reviews are approx 2 Star rating. We thought that we would bite the bullet and give it a go. We are so glad that we did. The staff were very accommodating, came out with my Birthday cake, sang Happy Birthday, supplied serviettes and a knife to cut up cake. The main meal was fantastic and all of our table were very happy with main meals and majority of the puddings, my apple pie pastry was soggy as it had been heated up in the microwave. Thank you 'The Old Smithy' for making my 50th birthday meal a success. we'll be back soon.😁
Mark Steele . 2024-01-11
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Attended as part of a celebration. Everything was a bit of a sham, from getting drinks to getting lukewarm food. perhaps having a time of it with staff shortages as I have read. Will give a year and retry as we did like it before hand.
TheWestonFamily . 2024-01-09
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Having just spent 2 hours waiting for food for a nice family of four meal, meals came out separately over a 20 min period, having spent £100 in totally would liked to have eaten together, when complained was offered a dessert but that was before one of the party had not even had his main, avoid at all cost
Judith Slaughter . 2024-01-06
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Give one star because no star is not available ,disgusting service, nearly 2 hours for food ,when it turns up it taste like its been sat all day ,avoid.at all cost
John Chaloner . 2024-01-06
MORE AT Google
6 of us had a lovely meal here from the 2 meals & a bottle of wine offer. Good portions & well cooked. Slight delay due to a shortage of staff in the kitchen. Helpful & friendly staff. A disruptive loud family were asked to leave after causing unpleasantness for the staff. We would happily return.
W6810EJanneb . 2024-01-04
MORE AT TripAdvisor
Been visiting here for years, now absolutely awful save your money When we complained was greeted with what can only be described as the worst customer service ever.
markwn2020 . 2024-01-03
MORE AT TripAdvisor
All food apart from chips was over cooked
barbara burton . 2023-12-18
MORE AT Google
Hadn't been in a long time, used to be great, we hadn't booked, turned up off spec hoping to get a later lunchtime meal for 5 adults. Car park & pub looked quiet, lots of empty tables around especially in conservatory area so didnt think it would be an issue? Was greeted by an unfriendly lady, (think she was the pub manager). Pub was very quiet for a sunday in comparison to how I remember it being in the past. Told we wouldn't be able to place a food order for at least 30 mins as they had a big party in which was already being served and lots of other food orders too? Couldnt see or hear the big party? ..Most people looked like they were already eating food. Obviously staff can't cope with the pub half full? Didn't feel friendly, no atmosphere so we left and went to the Man at Arms in Bitteswell instead (same chain King Henrys but totally opposite, outstanding service) got us a table straight away food and service 5*. Will never visit the Old Smithy again and by looking at more recent comments we had a lucky escape. Worst customer service I have ever experienced. Really gone down hill.
Rachael Royce . 2023-12-11
MORE AT Google
Me and wife and daughter went in tonight and the meal and service was the best ever staff really polite nothing was a problem for them really pleased will deffo be back
Michael O'Connor . 2023-12-04
MORE AT Google
Always rated it but had a terrible experience yesterday. Ribs came out cold once raised they came back 30s later after a quick trip in the microwave. Chef forgot to plate part of the meals and misread two pieces of the ticket and didnt make it to us. Steak was well done and dry instead of medium rare. Cola was flat and fruit flies on the bar. With regret i wont be returning soon
Thomas Pearcey . 2023-12-03
MORE AT Google
Food was warm at best, no cutlery so got colder waiting for that to turn up. Lager, only Heineken was available was as flat as a pancake and desserts were mostly not available. I paid £24 for a meal and drinks that I could have got at a sizzling pub for £17 and the Lager would have been much better. The entire bill for 7 was over £150 and probably worth half that amount. I won't be returning.
wildlife snapper1 (Wildlifesnapper1) . 2023-11-19
MORE AT Google
I used to come here once a month over 6 years ago and never had a bad meal I moved to London but came back to visit some family this weekend and I can say it's only got better! (and it was great before!)
mkr 1988 . 2023-11-06
MORE AT Google
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