No. 17 Coffee & Cocktails in North Warwickshire

ABSOLUTELY DISGUSTING!!! My niece ordered a sausage sandwich and they served us this! Thank god I seen it on time. Told the owner about the bun that has mould and she didn’t even refund or say sorry. Never again there just go at Cream

My parents and I decided to choose No.17 because from the car park at Marshall’s Yard it stood out and the frontage looked very inviting. I’m afraid that is where it comes to an abrupt end as far as ‘inviting’ comes into play! When we joined the queue, bearing in mind the place was virtually empty, we were greeted at the till by a blonde woman with glasses who from the outset could not have been more rude! My mum and I changed our minds on the drinks that we would like and the death stare that we received was very unsettling, it was so obvious that this woman does not have any natural customer service experience. I am all for understanding that she may have had a bad day but having read the other reviews this doesn’t seem to be the case. The younger member of staff who brought our coffees to the table also seemed miserable. We did receive a smile from a male member of staff and that was all. This has got to be the most unwelcoming place I have ever been. Having worked in customer service for nearly 25 years in my opinion the staff either needs a severe overhaul or they need to go a customer service course. One thing I have always been told is that you never know what is going on in anyone’s life so a little smile may brighten someone’s day and smiles in this establishment are extremely lacking.

This is a great place for a coffee and food staff are very pleasant and helpful, music at the right level for talking will definitely be going back.

Awful will not be returning , the owners are rude,drinks are from a discount supermarket over priced , the place needs a good clean

We came in for a cocktail which was fine, no wait etc. It's just everything else was disappointing. As we walked out we noticed how unclean the place looked. The front window was caked in dust (near the what I presume is an internet box?), there is snail trails all over the floor rug & the tables are so dirty. It's such a shame as inside it's lovely. But the workers just don't seem bothered. I was served but was not welcomed. The worker soon disappeared to share a smoothie with her friends that were sat outside leaving the counter unattended, if she wasn't doing that she was on her phone. Disappointing but will spend my money elsewhere.