The best restaurants serving Other cuisines food in Newcastle upon Tyne North East

First visit hear will definitely be back nice atmosphere just had a cake and coffee but the food I saw on other tables looked very nice

I love it there I go all the time and is lovely coffee and cakes and food ant good prices for all of it I wod recommend it to you

I frequently visit this establishment, usually two to three times a month, often bringing my children along. On my latest visit, we enjoyed three ice creams, a jar of jam, and a cup of coffee, totaling around £16. When I requested a glass of tap water to accompany my coffee, I was surprised to be informed that I would need to pay for a plastic cup, as they are not returnable. I mentioned that in Italy, it’s customary to serve water with coffee, but unfortunately, my request was not accommodated. I was told that the need to charge was due to the VAT on the cup. As a regular customer, I believe it's important for businesses to consider reasonable service requests, especially when the profit margin on a £16 sale could easily absorb the cost of a glass of water. Your shop is positioned as a premium establishment, which naturally creates an expectation for service that aligns with that reputation. By not fulfilling such a simple request, I feel you may be overlooking the potential long-term value of regular customers like myself. This experience has led me to reconsider my future visits and the spending habits of my friends and family. Thank you for taking the time to consider my feedback.

Ate here with my partner. After a little while of waiting we realised it wasn't table service, should have been told when seated. We both ordered full English breakfasts. Bacon overcooked, mushrooms overcooked and wet, black pudding mushy. Sausage supposed to be local sourced but I'm not sure. I had a cup of tea and partner an OJ. The bill was FORTY POUNDS. FORTY. That is insane for what we got. Staff were pleasant but for that price I'm expecting mega, mega good.

Tenía strudel de manzana con crema para verter. Excepto que era como el agua. Lo probé y sabía a leche. Entonces, o estaba aguado o solo leche. La camarera fue inútil, así que no se molestó. Ahora hambriento, así que iré a otro lado. He estado viniendo aquí durante años, pero lo pensaré dos veces ahora.

I don’t normally like to leave a bad feedback but I find if you don’t know your behaviour wasn’t acceptable how can you know to change it. I visited with a friend yesterday for a long overdue catch up, arriving just after 11am. We should have taken the tearoom being empty as a sign but we were more interested in catching up. We didn’t get the most friendliest of welcomes and then we were pushed to order. When my friend said we’d just be getting drinks, that seemed to be a relief as the lady said she would be busy doing Sunday lunches. Whilst having our catch up hints were being dropped for us to leave and then the lady blatantly put the bill down and said she needed the table! My friend was going to pay and asked the lady if she took cards, and it was a rather curt reply of no followed by there is a sign in the window! I really should have taken my change as a tip was not deserved but I just wanted to get out of there. My friend felt exactly the same. Had the lady being welcoming and told us from the outset that she would need the table by 12 we could have had the option to go elsewhere. I really wished we had and I’m sorry to say I won’t be back. I’ve never been made to feel so unwelcome in all my life!

Awesome location. Friendly staff. Customer service. focused. Delicious vegan flapjack. Outside tables in the sunshine.

The festive lunch is now £10 50p that's ok, but children's festive lunch is now £6 95p adults meal has been increased by £l 00p child's meal has in creased by £2 20p meaning adults meal is roughly 10 per cent more but child's meal is about 45 per cent more what do Fenwick's have against people with children and the elderly who often buy a child's meal reason cost or small appetite I am DISGUSTED

Visited a couple of times during a weeks stay in Jesmond. The beer was top notch and the bar staff very friendly. Wish we could have stayed a bit longer.

Lovely venue for a work night out, staff are incredibly welcoming and approachable too. Karaoke was also a hoot and much cheaper than Cosy Joe's down the road - thank you all for the brilliant evening.

Really rude power hungry staff. £7.29 a pint. Asked politely to top up as it was a good way short, and the young girl was aggressive and rude. Use the other bar. Nasty young girl with a bad attitude. Said she take it off of me!

Thanks so much once again to Rob for the best customer service and an amazing drink - caramel frappuccino. Always friendly and super welcoming , love coming to have a chat!! Best coffee and best people as always!

Every time I go to a m and s cafe I vow never to return. Today we had the experience of being served 2 just warm lattes and a cold toasted tea cake.

Not impressed with the way my boyfriend was spoken to he tried to put the umbrella up and got told to stop doing it otherwise it will break he has anxiety and is starting to come out his shell also the man said ask to put umbrella up well they should have signs up and be shown how to put it up instead of being rude

Fui recibido por el amable personal del café y terminé sentado en una silla muy cómoda junto a la ventana de la bahía mirando pasar el mundo. El café estaba muy bueno y se sirvió en una taza grande. Las patatas fritas y el chocolate son sorprendentemente baratos, al igual que otros aperitivos. Prefiero venir aquí que pagar más en el Metro para llevar en una taza de plástico.