Sandra's Village Tea Room in Newcastle upon Tyne

I don’t normally like to leave a bad feedback but I find if you don’t know your behaviour wasn’t acceptable how can you know to change it. I visited with a friend yesterday for a long overdue catch up, arriving just after 11am. We should have taken the tearoom being empty as a sign but we were more interested in catching up. We didn’t get the most friendliest of welcomes and then we were pushed to order. When my friend said we’d just be getting drinks, that seemed to be a relief as the lady said she would be busy doing Sunday lunches. Whilst having our catch up hints were being dropped for us to leave and then the lady blatantly put the bill down and said she needed the table! My friend was going to pay and asked the lady if she took cards, and it was a rather curt reply of no followed by there is a sign in the window! I really should have taken my change as a tip was not deserved but I just wanted to get out of there. My friend felt exactly the same. Had the lady being welcoming and told us from the outset that she would need the table by 12 we could have had the option to go elsewhere. I really wished we had and I’m sorry to say I won’t be back. I’ve never been made to feel so unwelcome in all my life!

We visited this cafe today (Weds 6th April) at 12.30 but it was closed! The board outside is always up, whether it is open or closed, and states they are only closed on Mondays.

Three of us had visited cowells garden centre and wanted a nice cuppa and sandwich and knew where to go as we have visited before. As always Sandra gave us a warm welcome and we perused her menu. My mam fancied a ham and cheese sandwich which wasn’t on the menu but Sandra said it was no problem to make one for her. It was beautiful thick ham with nice chunk of cheese grated in brown bread. Mam was delighted and said it was amazing. I chose the prawn sandwich with Marie sauce. Lots of prawns with a handmade sauce. Again beautifully presented and very filling.with a creamy cappuccino and large tea Pots we were soon full and rested - ready for our journey home. We saw amazing cakes coming from the kitchen for other customers and vowed we would try those on our next visit Highly recommend this hidden gem for a visit.

Prawn Marie Rose and tuna and cream cheese sandwiches. If you are ever in the neighbourhood, this place is an absolute gem! Sandra is the perfect hostess and the teas are to die for! Warm scones served in the Cornish style too! 😘

Sandra's está idealmente ubicado para Cowell's Garden Center, siempre llamamos después de Cowell's, y siempre tiene asegurada una cálida bienvenida y comida de buena calidad en un ambiente muy limpio y acogedor.

I will certainly be returning to this cafe on my next trip to Newcastle. Homemade and lively atmosphere. A step up from all the generic pub lunch’s you get these days. The woman who owns it is lovely and greeted us with a warm welcome. Thanks again Sandra

We have visited this lovely café several times, on each occasion we have had a warm greeting. The food is very good and lots of choice. We will be returning

Después de haber vivido a una milla del café durante más de 20 años, decidieron caminar para tomar una taza de té y un poco de pastel un miércoles por la tarde. Llegué para encontrar que el café estaba cerrado a pesar de un letrero en el exterior que decía abierto 10 - 4. 30 excepto los lunes. Quién sabe cuando está abierto!

Been to this cafe lots of times and it has always been really nice. Obviously the person reviewing before me needs to realise quiche is served cold. You would think that someone that reviews places for a hobby (not a job) would know this. Also not a stain on any of the cups. So I hope he finds a hobby that he actually knows something about. This place is clean and the welcome is always warm. Would certainly rate this cafe above most others I have visited

The cafe was clean and niely decorated but twhen we sat down the crockery was old and stained. We almost left. Wish we had. Tea and coffee were OK but the quiche was "sad" - and cold flaky pastry just tastes of grease. Sorry, Sandra, I SO wanted to give your cafe a good review. Please, spend a tenner and go and have lunch at a cafe that gets great reviews, you could so easily improve.

My mother and I were only people in there except for a man finishing up, but we got a very chilly welcome, not friendly at all. Ordered some toasted sandwiches and 2 pots of tea. Tea came, was cold, tasted funny and couldn't get a whole tea cup full of liquid. went to lady in kitchen and asked for some more water, but was met with comment that a pot full of tea normally is enough for most of her customers. I explained as nicely as I could that the pot of tea I had was a bit cold, tasted funny and wasn't full enough to give me a whole cup of tea, was given a frosty attitude, nevertheless I went back to my table and waited. After a while ( we'd finished the sandwiches) the lady returned to the table and told us that she had inadvertently given us the dregs of the pot left by the man who had just finished up - who had earl grey. No apology ( I'd be mortified if this was my café!) just a brief explanation that she'd picked up the wrong pot of tea, here was another one and off she went back to the kitchen - which by this time was too little too late. Definitely wont be returning. terrible customer service.

We were visiting the garden centre next.door and the tea room was recommended . It's small with limited space between tables but still enjoyable , nice cup of tea and scone

Stopped off before going to airport for coffee and scones. Very clean, home baking and owner friendly and very welcoming. Next time we are in area will return.

Stopped here on my way to the airport and had a fantastic lunch with family. Service and price were first class. Sandra the woman who owns the place served us and was very helfful