Based on 2.513 opinions finded in 2 websites
Based on 2.513 opinions finded in 2 websites
Nº 1160 in 1604 in Newcastle upon Tyne
Nº 185 of 222 Other cuisines in Newcastle upon Tyne
Opinions
Susan great food and Raymond top man
Francis Cade . 2025-04-02
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Nice relaxed atmosphere. Raymond our server was so friendly. Food was lovely.
Judith Stokoe . 2025-04-02
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Food from Susan was fantastic and table service and customer care from Raymond was second to none.
Christopher Fullard . 2025-04-02
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Food was great for morning flight. Cheers Raymond and Sophie for cooking as well
Dad Sanghera . 2025-04-02
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Raymond was brilliant, the service was great!! Very welcoming and friendly. We recommend the pancakes and Nutella !!! Thanks to Sophie in the kitchen too 😁 Yum yum yum
Lee Sawden (Sawden & Sons Ltd) . 2025-04-02
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Raymond was a funny bloke, nice and friendly
Darren Harrison . 2025-04-02
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Great service and a good breakfast before our holiday! Thank you
Niamh Kelly . 2025-04-02
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Didn't eat but very friendly welcome from the team.
shreeve13 . 2025-04-01
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Courtney and Josh where very helpful very chatty and made me want to come back very nice people
Cameron Ross . 2025-03-31
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Great place start to the hols! Service was amazing. Will definitely be coming back here before our next trip!
Wilf Sheepshanks . 2025-03-29
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Raymond was an absolute legend. Lovely service. Very well mannered.
Luke Callis . 2025-03-29
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Lovely staff very relaxed. They have gluten free burgers too
Jacqueline walls . 2025-03-28
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Lovely food and the staff were fab, anish especially was extremely friendly ☺️x
Kimberley Lawson . 2025-03-27
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Came for breakfast at 4:30am and Raymond’s service was fantastic! Really friendly and approachable. Sophie cooked our food and it was lovely.
Ebony Brown . 2025-03-27
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We had pancakes and they were nice. Our waiter Anish was very freindly, and the lad at the counter was helpful when I knocked my water over.
Berry Elliott . 2025-03-27
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Had breakfast here this morning and interacted with A & R (apologies I couldn’t remember your full names!). Very friendly and a lovey start to a trip away!
Niamh Barclay . 2025-03-27
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We received a 5 star service from Raymond ,food was amazing
Ann Nganga . 2025-03-27
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I didn’t try the food but it was a great place to relax and chill before a flight for work. Staff were friendly with a shout out to Anush (I think that’s his name) for being extra friendly and helpful.
Paul Roberts . 2025-03-27
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Raymond was friendly and helpful.
Linda Matsuoka . 2025-03-25
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Best plant based food in an airport ever. Quinoa salad and flat bread meal were delicious
Karen Jobson . 2025-03-24
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Ray was very helpful and the breakfast was excellen.
Brian Hood . 2025-03-24
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Brilliant, nice relaxing atmosphere. Thanks to Raymond for his excellent customer service and Emma's wonderful food.
Heather Robertson . 2025-03-22
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Great service and food was lovely, Raymond was outstanding and could not do enough to help me
Paul Knox . 2025-03-22
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Raymond was very friendly and lovely throughout the hole time of being in the airport. Food was lovely thanks to Emma the Chef
Sophie Howard . 2025-03-22
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The food was delicious. Thanks to Connor and the staff for the great service.
Ismail Yigit . 2025-03-21
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At Keystone's bar in morning's glow, Where early travelers come and go, Raymond served with a gracious hand, A breakfast feast, simply grand. Sophie’s touch, a chef’s delight, Turned humble fare to epic height. Each bite a tale, a savory treasure, Crafted with care, a culinary pleasure. In Newcastle’s heart, 'neath airport skies, Keystone’s charm brought pure surprise. Forever remembered, a moment to cheer, Where food and service made magic appear.
David Miller . 2025-03-19
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Susan made an amazing sausage sandwich
Craig Johnson . 2025-03-19
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Ray was great very chatty and made sure everything was ok for us.
Karen Winter . 2025-03-19
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Great start to the holiday, thanks Ray for your great service and food was delicious Sophie.
stephanie miller . 2025-03-19
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Always stop here before a flight. Food is always good. Service is always excellent, really friendly and helpful staff, even when really busy. A special mention for server Raymond Lee, always laughing and joking with all customers.
Heather Boxer . 2025-03-18
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Me & my Mam ordered a traditional fry up and American style pancakes they were delicious and Ray was great craic so friendly and cleared our table straight away great service and the bar staff were canny too!
Jude Grant . 2025-03-18
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Raymond was a great start to the day with his cheerful banter
Lisa Fenty . 2025-03-18
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My go to place for breakfast before my flight. Ranish provided the charming smile and service during this visit. Very helpful. Thank you
Vivienne Fenwick . 2025-03-15
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Lovely food, the waiter Anish was very friendly, incredibly fast service.
Firstname Lastname . 2025-03-15
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Ordered food and it came pretty quick was lovely. Courteney and Joshua were very welcoming and polite overall lovely service from start to finish
Claire harding . 2025-03-12
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Great little restaurant with lovely friendly staff. Raymond helped me with seating and ordering and made sure I had everything I needed.
Maxine Irons . 2025-03-12
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Good food and very friendly service
Peter Rowley . 2025-03-11
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Couldn’t name one issue at all with the service delt with a lovey young lady called tayla
Jamie Banister . 2025-03-11
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Good food, great value for money & fantastic service
Hyde Northumberland . 2025-03-10
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Very chill place, perfect to get away from the airport stress. Was served by Connor who was a very happy chappy, bringing a smile to everyone he spoke to.
Aaron Morrell . 2025-03-10
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I had breakfast here while (at 4 am) while wiring for a flight. Ray was attentive and kind and Emma did a great job cooking my breakfast fast and delicious. Highly recommend.
Kellina Pinar . 2025-03-08
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Lovely breakfast cooked by susy, had the American pancakes! And great service by Ray thank you!
Bethany Thomson . 2025-03-07
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Server Ray very helpful and pleasant. Food was good and quick service
Denise James . 2025-03-07
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Garden Breakfast is a great choice before a flight, Ray gave great service, what a guy 👌
Thabsheera P.K . 2025-03-07
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Good enough breakfast and a pint..! Was early so atmosphere not exactly rocking but very pleasant, Staff friendly and took order quickly, food was 10 mins or so .. all good.!! Every chance we’ll come again next time !!
mark riches . 2025-03-05
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Raymond and Susan excellent service
Moira Robertson . 2025-03-05
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Raymond was great serving us and the food was great
Richard Inman . 2025-03-05
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Susan and Raymond have provided a fast , efficient service with great food . Thanks
David Dixon . 2025-03-05
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Lovely and relaxed feeling Anish was lovely and helpful. Thanks
Jacqueline Gardner . 2025-03-01
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Great for food pre flight, staff were excellent couldn’t do enough for you especially Kate who was great and got our holiday off to a great start👍
Stuart Bell . 2025-03-01
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I highly recommend this place, the food is very nice and the staff are very good and quick with things. Anish helped us with ordering and he was very polite
ruby lynn . 2025-03-01
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service was amazing two young waitress...so friendly and caring THANK YOU SO MUCH
Jola Bartos . 2025-03-01
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lovely servers and food.Highly recommend to anyone who likes food.Amish is very nice and welcoming.
Grace Smith . 2025-03-01
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Great service from Ray whose banter is great for keeping up spirits in an airport and Anish who counters him manfully. Good start to our trip.
Ronald Barker . 2025-02-27
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With the place empty (less than 20%), I started downloading some work stuff to read on the plane from the laptop, while I was eating their lunch, and they asked me to close the laptop because it is not a work area? If you use a mobile phone or tablet (like at some other tables), nothing happens.
Vicens Chamorro . 2025-02-27
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Excellent food to set us on our way to Las Vegas, very speedy service with everything cooked well. No complaints. Anish, our server, was very friendly and helpful, passionate about his job and worked really hard and kept checking up on us to make sure we had everything we needed. A true gent.
Andrew Richardson . 2025-02-27
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Anish and Raymond were very pleasant
ike4mizzle . 2025-02-27
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Nice and chilled breakfast, good food and great service from Kate .
Stephen Creaser . 2025-02-27
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Anish was very helpful and very kind. Great service and really good food
Rafaela Duarte . 2025-02-27
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Anish was a star!! Service was fab, smiley face and sorted our wobbly table! Food and drink was fast, only had toast but it was good with a choice of jam.
Alison Douglas . 2025-02-27
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Had a lovely relaxing time before my flight, great service from Anish ! Really kind, polite and helpful. Great credit to the place!
Andrena Scott . 2025-02-27
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Anish was very kind and helpful when delivering our food and drinks at the table and made us feel very relaxed and welcome making the start of our holiday that little bit better.
Holly Bamber . 2025-02-27
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Anish the waiter was great he made us feel really welcome and was lovely to my little boy and calmed his nerves about flying. Good coffee, didn't have any food :)
Jayne McGivern . 2025-02-27
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Food at the Quaystone was great and the service by Ray was amazing, super friendly and helpful.
JxshJc04x . 2025-02-26
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Ray was a brilliant host, made us feel very welcomed, definitely coming back as the food was excellent, thanks Susan
Robert Stone . 2025-02-26
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Food plentiful cooked by Susan ! Ray was very helpful & went over & beyond to see we were happy ! Well done Ray & Susan
Avril Leach . 2025-02-25
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Ray was an excellent server, very helpful
Eva Dawson . 2025-02-25
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Lovely friendly staff and food was delicious
Kerry Watson . 2025-02-25
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Staff brilliant, food good and fast service. Would recommend.
Dave Stewart . 2025-02-21
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Thank Raymond & Anish - early flight but lovely happy service !
Joan Barwick . 2025-02-21
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Great for early morning brekkie 🙌
hugh medcalf . 2025-02-21
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Ray served us and was brilliant. So friendly and happy. A credit to the team!! Thank you
Rachel Paolillo . 2025-02-21
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Lovely fried breakfast, coffee and berry pots. Serve was excellent, quick and very welcoming.
Mark Bodger . 2025-02-20
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Nice breakfast, good quality. Great customer service was great by Anish 👍🏽
Will Grainger . 2025-02-20
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Amish and his colleague were really friendly and good service :)
Jacqueline Burns . 2025-02-20
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Had a lovely sausage stottie (although would have my bread toasted but that is a personal preference) and pancakes and Nutella for my grandson, although too much for a five year old and because we ordered on using QR code it didn’t have option for kids size which would have been better. Service great and Ray very cheerful and helpful 😃
Michelle McCutcheon . 2025-02-19
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Comida fría sobrevalorada servida en platos fríos. El aguacate en las tostadas había estado asentado demasiado tiempo como para que el pan estuviera empapado. Huevos demasiado cocidos en todas las comidas. El pan Stottie estaba frío, por lo que el contenido también estaba frío.
L O . 2025-02-16
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Good food and drink, breakfast before we fly. Chilled atmosphere and nice staff
Chris soulsby . 2025-02-15
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Great service from Raymond and Amish and a wonderful breakfast from Emma. Highly recommend! Thanks Raymond x4
Mrs Brear . 2025-02-15
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Food was average, we got 2 of the big breakfasts, drinks were the best part. However, Server was really nice and friendly, atmosphere was good too. Tables were cleaned quickly. Prices as expected in an airport
hailey burton . 2025-02-15
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The avacardo on toast was a large potion and lovely ., Anish served us , he was so polite and helpful.
Diane Vincent . 2025-02-15
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Great service,very kind and helpful. Served by Ebony
Ethan Chambers . 2025-02-14
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Lovely place to sit and relax for breakfast whilst waiting for our flight. Highly recommended
Paul Phillips . 2025-02-14
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Friendly attentive staff, food and drinks were lovely.
Alex Arnold . 2025-02-13
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Lovely bacon stottie! Friendly service
Jill Parker . 2025-02-13
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Lovely food and really friendly staff. And super quick service!
Gavin Anderson . 2025-02-13
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Ray and Anesh were friendly and welcoming early in the morning
Lloyd George . 2025-02-13
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Lovely and friendly service from Anish - nice relaxing start to my trip!
Tricia Scott . 2025-02-13
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Ray was was our server he was very friendly and welcoming, not afraid to have a chat with you. Suzie was the chef food was lovely
Emilijus Skorochod . 2025-02-12
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Pedí comida en la aplicación que parecía funcionar y luego me reembolsaron y no fue posible pedir bebidas en la aplicación. No hay personal en el mostrador para pedir bebidas o comida después de que la aplicación falló. Hablé con un gerente que era apático y no se disculpó. Fuimos al lado de Burger King para un servicio rápido y eficiente.
Freedom16174641952 . 2025-02-11
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Got up early headed to the Airport without having breakfast , order two breakfast and two coffees easy with the app after sitting down Anish served us our food with friendly smile and a nice Good Morning.Great Food and service thank you Anish great start to our holiday. You are a credit to the company
Ian Cleary . 2025-02-08
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Food pricey however tasty. Anish was very friendly and helpful. Good start to the holiday.
Emily Towers . 2025-02-08
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Breakfast was lovely so filling and Anish was super fast serving, good start to our holidays 😀
wendy cleary . 2025-02-08
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Great service and lovely food. Very accommodating and Anish is the goat
Archie Ramsay . 2025-02-08
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Great customer service from all staff especially Anish
Mandy Ward . 2025-02-08
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Great service, very polite waiter
Andrew Robinson . 2025-02-08
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Great service, shout out to Ray - the man with lots of energy at 4:30am!
James B . 2025-02-07
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Good food and great service from Ray! Only draw back is that he’s a Mackem!! 🖤🤍🖤
Daniel Jones (Pro Sports Medicine) . 2025-02-06
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Anish was so lovely and accommodating.
Olivia Cunningham . 2025-02-06
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Ray and Anish were super friendly and really gave their best to give us the best customer service possible they deserve a pay rise!!
Riya Boparai . 2025-02-06
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