3SIXTY Champagne Lounge in Newcastle upon Tyne

We were so very disappointed with 3sixty. We saw the strict dress code and abided by this. Unfortunately not many other people did! You had men looking like lumberjacks, people in jeans and trainers. So don't stress out, like I did, by picking the perfect dress. The starters were the nicest part of the meal, we waited 20 minutes before our mains came. I had sirloin steak, asked for it to be cooked medium, after switching my torch on, on my phone, the steak was well done, it was luke warm and dry and very overcooked! No one came back to the table to ask if our mains were OK, so I smothered it in sauce and ate half of it. The lamp at our table wasn't working so it was really dark, we had to use phone torches for the menus. They had a singer on, which was nice at first, then he had some issues with the speakers and the sound was awful. He got louder and it wasn't great! We were both very disappointed, and will not be returning.

Afternoon tea...a pescatarian and child's afternoon tea was pre ordered. Didn't receive either. Quality not good. Very little savoury food. Wouldn't recommend as not value for money. Had to ask three separate people for the bill...finally arrived after waiting almost half an hour. Wouldn't recommend.

This was meant to be a nice treat for mt husband and I, at a luxurious venue but ended up be very underwhelming and disappointing. On arrival the greeting was very poor, we were seated and waited a while before being served with drinks for our afternoon tea booking - 1 measly glass of Prosecco each, the food menu had changed from when we booked and was definitely inferior, to add extra insult there were items on the menu they had ran out of and duplicate sandwiches offered as replacements, food very basic, looked like off a less than average buffet. The staff weren’t very attentive and rather than wait on customers we needed to get their attention and ask for drinks, they were quite happy to stand about laughing and carrying on (even the manager), also at the expense of other customers as they joked between themselves at the till area! The actual food when it arrived as mentioned was very basic compared to other afternoon teas we’ve been too for the value and because a Groupon seemed second class probably because of the ‘deal’. It was embarrassing when coming to pay for the bill as on arrival nothing had been registered properly on their system so the staff were scrambling about to try and work out what we owed as there were extra drinks ordered and a pre paid deposit as well as a sur charge they add on Fridays and Sundays for £5 per person even though at 16:30 it wasn’t busy??. Over all it spoilt the whole experience for us which was meant to be a nice treat, we won’t be returning here, poor service, over priced and in need of re decorating as looking tired.

Great place and chilled atmosphere

Bought a Living Social Voucher for a family member and it has been impossible to redeem. Called repeatedly, no answer, left a message. Never called back. Website is painfully slow and apparently has had no availability on any day or time for the past 2 months. Would love to update the review with more positive news if we were ever able to visit!

Got charged a surcharge but wasn't told when booking,which was£10 in total. The tea was awful and wasn't given a spoon for the tiny dessert so had to use a spoon from the tea cup which didn't reach the bottom of the glass with the dessert in. Mentioned this before hand about there being no spoons but no reaction.Will Never go back there again.

Stunning place in the most unassuming location with interesting views of the awful surroundings. Best in the dark where you can’t see anything

Went there for the fist time on Saturday night, we were all very excited to finally try it out. We arrived 8pm and we were sat next to the “waterfall “ We waited 30min for our drinks The seating area was freezing so we asked our waitress to put the heating on, after a while it got warm and we were able to take our coats off but then it went freezing again and we had to tell 2 different people about it and this went on the whole time we were there. We waited over an hour for our mains, When our mains finally came the space was absolutely freezing again, I shouldn’t have to eat my meal with a coat on so I went to the front desk and informed the manger but she looked like she couldn’t be less interested, the waiter next to her responded instead then he came to our table to apologise and said I’ll see what I can do for you , when the bill came he had done absolutely nothing. I appreciate good service and good food and I’m happy to pay for it but what we got was far from it, it was extreme disappointing. I’d go back for the venue and drink but not for food.

If you go here, be sure to do it whilst it's light outside. We went for 6pm and it was lighter out on the streets than inside the building. We had to use our torches on our phone to read the menu, literally couldn't see the food on our plate once it eventually came. Like I say we were booked in for 6pm, we still hadn't had our mains by 8pm, the service was absolutely terrible. Ordered 6 drinks, only 5 came. Ordered a side of sweet potato fries, they never came. The food overall was nice, apart from the steaks which had a lot of gristle, which normally you'd see and set aside.. if we could see that is. We've been wanting to try here for a while, We won't be heading back.

The food was lovely. The view was amazing. Expensive. The venue is nice but the floors were worn and coming up, didn’t look safe. Cute for a first date or anniversary. The music was a bit too loud, couldn’t hear people speak.

I got out of the lift and thought I was in the wrong place. Absolutely nothing impressive. The actual bar was bright and interesting but the rest of the place is a real let down. It's all black and grey, no style and looks dated already. The designer has done a bad job by making it totally boring and clearly forgetting about wow-factor. It was good fun seeing the town from that high up and the staff were very friendly. There was a tip added to the bill but that was ok for me as I liked the staff and they done a great job in fitting us in for a drink. No food so I can't comment on that but two nice pints of lager at almost £15. There are far better pubs to go to in Newcastle that brings a much better atmosphere which is a shame to say as this place has heaps of potential.

We took two of our daughters for their birthday. We booked Afternoon Tea with Prosecco for 4 people. Absolutely delicious. There were various sandwiches and cakes including cream scone. A glass of Prosecco each and a cup of coffee later. Great view from the 26th floor. It's a shame it was cold damp day. The staff were excellent and the atmosphere was great. It got quite busy as we were leaving. Will definitely go back soon.

I was given a wowcher voucher for two courses and two cocktails for two people. I really don’t understand the poor reviews that I read, as we had the most incredible experience. We timed it perfectly, the sun just started to set when we arrived. The views are spectacular! We had a friendly waitress and were served in a timely manner. Cocktails and food delicious and decent sized portions.

Purchased a wowcher for 2 people as a Christmas present didn’t know what to expect for the price however you had 2 courses and 2 cocktails of your choice on arrival your greeted by friendly smiling staff hazel was polite friendly and above all very professional even had time to chat was was very nice which you don’t usually get at some restaurants the atmosphere was fantastic the views amazing as you could see whole of Newcastle and beyond food was well presented and delicious and the cocktails were strong and tasty well worth the money with or without a voucher all together a fantastic experience and well worth a visit we will definitely return

It was an amazing experience, thank you so much. Everything was just perfect for my sister's birthday afternoon tea. The venue is just wonderful and after talking to some other guests, two ladies who are regulars there, we'll be back to sample your other menus including Sunday lunch which sounds just fabulous. My only regret is that I didn't have any cash with me to leave a gratuity, I will sort this out the next time, which I am looking forward to immensely. Keep up the good work you're doing there Chris Brown

An amazing location for Afternoon Tea. A lovely clean and smart venue. Excellent staff, attentive and friendly and the food was fantastic. Probably the best afternoon tea so far. Will have to come back for an evening to see the city in lights. Thank you for a lovely time :-)

I thought it was called 3Sixty because it had 360 degree views of Newcastle. Turns out it's because if you order the standard 3 courses for Restaurant Week you'll have a 60 minute wait between each course. The food is basic. It's too dark to read the menu/eat. It's very loud The staff are inattentive They forget what you asked them for. I would rather go to Wetherspoons.

0/10 AVOID. Went here to celebrate my mam’s 65th birthday. Despite not being overly busy, all the groups dining were squashed in together. It then took nearly an hour for the starters to be served, and another half an hour for the mains to come. We have a number of dietary requirements in our group, and despite requesting one of the meals plain, it still came out heavily seasoned (90 mins after the arrival). We asked if desserts were included in the set meal price; this was confirmed however we were then charged for them. The vegan and gluten free dessert wasn’t available so one of our party wasn’t able to have one at all. They also came out 45 minutes after ordering and after the coffee. The decaf coffee was instant but charged at freshly ground coffee prices. All in all, overpriced, badly made food and poor service. Awful.

Decent experience! Had a wowcher offer, which was great value, all in all. 4 cocktails, two starters, and two mains for £50.00. Food was above average, cocktails were great, and the staff, although young, were fantastic. Very dark though

Went here for afternoon tea, staff were very polite and smartly dressed, food and service was great . Great view of the city and we would definitely book to go again.

Seated at 8pm. Main course finally arrived at 9.40pm. Unfortunately the food was not worth the wait. No apology for the delay and a 10% service charge! Will not be going back.

We went 17th Jan (afternoon). As a gift we loved every bit of it, from the serivce, food our great waiter who give me a super drink with I'd be getting again where I go. (Amaretto sours) I have read some reviews and now av been I'd say people need to see threw the real eye of it. From start to finish amazon and will be back. Get ya self threw and check it out. Wowcher have deals on Thank me later

Our first time there, food lovely, staff very friendly and great views! Definitely be back

We went for lunch here today and took advantage of restaurant week so just £20 for two courses (£5 supplement for steak) and I really wasn’t expecting it to be so good! We both had the 8oz rump steak for main course and it was perfectly cooked with a good seasoning. My daughter had the duck raclette with chilli jam and toast and I chose the beef and chorizo croquettes which were amazing. We will definitely be eating here again! I forgot to mention the view from the restaurant is awesome as well.

Good Vibe good red wine. Will be back 🙂

Lovely food for main meal. Confusing afternoon tea but know if/for next time

We went for a meal and cocktails and couldn't fault it. Would definitely go back

lovely afternoon tea, was a Xmas present from my granddaughter. service was lovely and the views are amazing

Excellent food, however service leaves a lot to be desired as we waited an hour and 1/2 before we had to ask a member of staff where our meal was and had we been forgotten !!! Only to be told a party of 40 had been prioritised over us and the chef was aware of our order and then to be offered a complementary drink, then after another 1/2 hour we had to prompt another member of staff asking where our food was, he then offered us a good will gesture but this was 2 hours from arriving.

Disappointing experience. This place has all the signs it was invested in initially but now the owners are not interested in upkeep or a quality dining experience. We booked based on a Christmas brochure offering a vegetarian option afternoon tea for some of our party and a three point pricing of either hot drink, prosecco or champagne, which appealed as some would not drink tea or coffee. Our booking form even requested we state which afternoon teas we required. Arrived for all that pre-informed information to be unknown to the servers, bluntly told it was meat or vegan and there was not 3 tiers of drink option, it was a hot drink option only. The afternoon tea was 'no frills' compared to what was advertised and several food options were not well made. The pig in blanket pastry was somehow warm pastry but cold sausage. Service was limited, blunt and seemed if we did complain, they'd just shrug. Areas of the bar, bathrooms and lift all needed maintenance, things broken, panels scuffed. The bathrooms weren't being attended to during our stay and getting dirty and not replenished. The place needs good management. The views are fantastic, the 360 set up is fantastic but lots of choices are not well thought through. Prime view tables opposite the serving hatch and an exposed cleaning station of cloths and bottles, it just needs a privacy screen. Touches like that would make this a prime spot in Newcastle but I'll only return when I hear there's been improvement.

We showed up 20 minutes early and we were able to be seated straight away which is good. The first table we were sitting at was so dark we couldn't read the menu. Second table was a little better but was so wobbly it was honestly throwing our drinks about whenever one of us would move. (See video) We told them it was our anniversary ahead of time and even offered to pay for something extra but heard nothing back, we weren't expecting the world but even just a cupcake or a flower would be nice but instead we got a cheap looking birthday card. From arriving to getting the food we waited an 1.5hrs during which nobody came to check or apologise for the delay, considering it was 7pm on a Tuesday with 5 members of staff and only 5 couples there is madness. The food was mediocre and the freshness of the seafood was questionable, I'd compared it as one step above Wetherspoons food, nothing special but definitely not worth what we paid. For 2 starters, 2 mains and 2 drinks it was £102 which overall could have been better spent anywhere else. Would not recommend.

We had our Christmas party here this year and Kyrie and the team made sure it was perfect! The service was great, the food was delicious and the place was beautiful, would recommend to anyone !

The food was amazing. The service was slow at best. 30 minutes to take our order and we’d been sitting down for nearly 75 minutes before our starters arrived. I wouldn’t say it was busy. We had an early evening meal. Wouldn’t go back - NO. Food was impressive though

First time, had the afternoon tea which was amazing, the food was very tasty and couldn't eat it all, was given a doggy bag which was nice,.. Service was fantastic i have to say, cocktails were lush to. The interior i have to say was very disappointing.. The chairs were all dirty and food marks all over them as well as human hair which covered the chairs 😳😳 and did not look very hygienic at . There were floor tiles which were lifting off the floor as i walked around which i found shocking.... 😐😐😐😐

Afternoon tea and cocktails. Everything was tasty, quiche was warm the cheesecake was amazing.

We had a fantastic experience the waitress was fantastic I can't remember her name but she was blond and from Poland she was one of the best we have ever had loved this place and re booked .

The best Sunday Lunch I have had in a very long time. The portion sizes are amazing and the service and views were spectacular. I would highly recommend trying this place for Sunday Lunch.

Went for the Alice and Wonderland afternoon tea. We booked for a special occasion. The presentation and the taste of the food could not be faulted. One of, if not the best afternoon tea I have had food wise. However, I was disappointed by the service and lack thereof. We were seated promptly but from there on we were basically ignored. Asked for a pot of tea and waited 55 minutes for both that and the food. We were told it was because of a large booking. But there was no management of expectations from the outset that there would be an extended wait. Unfortunately, it just fell short of what you would expect from a premium restaurant.

Unfortunately I left Hadrians tower today feeling very disappointed after visiting for afternoon tea, We were provided with the 2 dairy free afternoon teas which were requested however we were unimpressed to see 3 very small sandwiches each, one of them having just a cucumber filling as we could not have the cream cheese, a houmous alternative would have been nice and more filling. All the cakes were dry and the one scone provided was more like a very dry and crumbly shortbread. £60 wasted and unfortunately would not return. The live singing was so loud through the speaker above us that we could not here eachother speak.

Our experience that night was really unacceptable and disappointing. I wrote on the booking description that was a special event, of my friend having her birthday that’s why I asked for a nice table if you could. Instead of that, we took a table next to the toilet, and separate with everyone else. After that, we asked for a still water, and we took a sparking water? The glasses were smelling really bad, but till the time nobody said or complain from us anything. I asked the girl If we can move table and she said that she doesn’t have for 5 people, instead I saw a table on the left corner that could fit us, and was much better. Important as well, your service was really bad & slow nobody was coming to ask us for drinks, or bring us the regular menu instead we did have only the SET MENU that we didn’t even ask for it so I stound up and went to ask for the regulars Menus. When we finally ordered, your service didn’t even asked us if we do have any allergies, something that required to do? Continually, your food tasted really bad it felt that they didn’t even were fresh, the drinks were fine. So after our, sharing plates, we did ask the girl to brink the cake to us, with no putting anything on the top like a candle, because I didn’t want someone to ruin that cake, cause was really expensive. As, I said above, I wrote to the booking that was a birthday, and your service, brought us the cake in the cake box, and asked us if we want to have it there or home? That’s was a joke? Or what? Is not the first time, going to a restaurant so we couldn’t imagine that those things can happen. Your service, didn’t say any happy birthday, she could come with another person, and sing happy birthday? Make happy our customers no? As, a kind of restaurant you could put a happy birthday music? You had as well a live singer? So, dramatic and really bad experience in my life of what I saw. Only the view, is something that keeps for sure this restaurant. Management looks that lacks a lot. Saying that from my experience, had worked a lot in restaurants, so couldn’t imagine that. As well, at the end we got to pay, and you took back the receipt? I mean the receipt is for the customer?

Been a few times now, amazing food and service, the pianist is awesome, the drawback and it could be just me is the volume is to load and you find you have to raise your voice to hold a conversation which in turn means the whole restaurant is shouting at each other.

Views are fantastic, however the place feels run down bouncy floors, squeaky chairs, damaged walls etc. Service is appalling slow and the automatically added service charge for waiting 30 minutes for drinks what am I paying specifically for here? Pricing for the cocktail quantity seemed small but I guess it's expected for the marketed clientele however I wish the place matched it.

My husband and I visited 3SIXTY Champagne Lounge for my birthday on Thursday 24th October 2024. We received a warm welcome from the hostess/waitress and enjoyed an excellent birthday meal surrounded by the great views of Newcastle that make this a great venue. I must say that the service was exceptional and nothing was too much trouble. We were made to feel special and I noticed that others there received the same excellent service. We were also presented with a small cake on a slate platter with "Happy Birthday" on which was a lovely touch that helped make the experience memorable. I would definitely return and wish to thank the whole team for their efforts in making our day special.

Appalling service and staff would not recommend, the lady on the front desk has an terrible attitude problem. Very expensive and slow service best thing about the place is the view.

Afternoon tea for two was lovely. If you're not good with heights, maybe take a sedative because you can not escape the views. Every table is beside a window. Your peripheral vision reminds you how high you are with every blink! The staff are friendly, courteous, and polite. The food was as expected, with the sweet treats taking top billing. It was a relaxed vibe with live music gently playing, overall very enjoyable.

Terrible food and service. Came here with my wife for food and some drinks. They served my wife’s drink and had to be reminded about mine. We waited another 10 minutes until this came. The food was overcooked. The lobster tail was rock hard (I’m not talking about the shell). Even the supposedly ‘honey glazed carrots’ were boiled mushy carrots with loads of honey poured on top. Vile. Wouldn’t go back.

First time visiting on a Tuesday night for steak night. The atmosphere was great along with the beautiful views of Newcastle night sky and city. Both steaks cooked to our expectations, flavours delicious and well seasoned . We also had 3 ways cooked chunky chips and mixed salad. Staff was very friendly. Definitely want to be back for the afternoon tea or a time to catch the sunset. 🥰

We had Alice in Wonderland afternoon tea and it was very well presented and delicious

Afternoon tea..booked champagne bar but we were sat in piano bar..service slow, singer was far too loud, couldn't hear each other talk, was quite cold, had to put coat back on...food was lovely though...don't think, will ho back

The food was absolutely amazing,the staff were great,we try lots of good restaurants and this is by far one of the best Definitely going back very soon

Go for the views not the service. When we arrived and were seated the waiter took our drinks order then came back to say our wine wasn't available and gave us other options, telling us there was only one bottle left of one of the others which we ordered. We put our food order in and waited an hour and a quarter before the starters arrived, the place wasn't busy as only around a fifth of the tables were being used, can only assume they didn't have enough kitchen staff. The big waiter with the beard was very abrupt and unfriendly, my girlfriend's fillet steak was too peppery and when we told him he said 'ok', the fried squid was nothing special and the lobster ravioli was average, my fillet of beef was nice, the bakewell tart was rubbish and served with ice cream instead of clotted cream with no explanation or excuse. When we ordered more wine we were told there was only two bottles left this time, seemed like they were trying to get us to buy more wine. Prices were expensive as we expected but that coupled with bad service and some average food means I wouldn't go back in a hurry.

Went to the restaurant on a Saturday night as an anniversary present , table not ready, waited and placed in piano bar, gave order for drinks and meal, waited over 15 minutes for drinks, 30 minutes for starter and between starter and main meal over 45 min. Piano bar was cold, and saxophone player loud, not a place to hear yourself think or have a conversation. Waitress worked hard and was apologetic but blamed low staff and the chef being busy. The lack of comments on review page speaks volumes.

Stunning panoramic views of Newcastle food was of a good standard. Definitely like to come back.

Sensational food and service here tonight. The steak starer, requested between blue and rare was sublime. Aaron at front of house was class. Great cocktails as well. Cheers.

Although the staff were very nice I had to asked for my bill 3-4 times before being able to pay and it was pretty quiet

Situated on the 26th floor of Hadrian 360, the lift only serves this floor. This place is renowned for it's views across the city. We arrived are were promptly seated. The table wasn't steady rocking to and throw, noticed that a napkin had been placed under to level the table but had come out, replacing it myself, sorted it out. A limited food menu but very extensive drinks menu. The staff appeared to be dashing around all over, sometimes we'd be asked by three different serving staff if our order had been taken. Cocktails were ordered and food order taken. My wife ordered mussels for her starter. The cutlery supplied wasn't adjusted (knife and fork), had to request a spoon for the sauce. Also had to request a finger bowl to clean hands. For our mains, I opted for the sea bass fillet, which in my opinion was over cooked, although that did give a crispy skin. Could have done with something else on the plate to accompany the potatoes. My wife had chicken chasseur which looked and tasted fine. The cocktails were great, well done to the barman. 10% service charge is put on the bill automatically.

Food was ok, cocktails were good but slow. Views amazing! Charlie the waitress was an absolute shining star!

I bought this dinner for two from wowcher. I called the restaurant and they said the Piano Lounge has been fully booked for the next 2months,so we just agreed to get an ordinary table area. Our starters were mussel (which was way too salty to my liking), and the paté (the onions were way too sweet). Mains are chicken chasseur (i find it weird or not appetizing coz the mashed potato was served in a different bowl, it cud have been nicer if it was included in the main plate), steak (which is really delicious and also the peppercorn sauce). I always go for a steak, but this time i wanted to try something new. (Honestly, I regret i didnt had the steak. Hahaha) Food were served right on time. I recommend this resto coz of the view, it is something refreshing. Food 7.5/10 Drinks 9/10 Place 9.5/10 Service 10/10

sammy was amazing for our friends birthday went above and beyond for us and made our night so special, many thanks to him

Afternoon tea experience: Views - fantastic Food - fairly good Service - quite good Ambience - pretty good The food was fine although the sweet & savoury balance needed to be better. Too much sweet. The service was good at the start but not so attentive later in the tea. More cutlery choices needed to eat some of the items. Overall, reasonable value for money if on a special offer/voucher. At full price, not so sure. The views are fantastic & the premises impressive though.

Went here for afternoon tea on 18.08.24 and thoroughly enjoyed it. Amazing views of the city, polite and attentive staff Clean, modern restaurant The food was absolutely amazing A+++

Wow what a view lovely experience had Afternoon Tea lovely menu and nice choice attentive staff will be back

The ambience & service was great . Food was delicious as well . Loved the cocktails & the course meals .

Not impressed and wouldn't rush back. Booked for Anniversary meal, 45 minute waits in between courses. Food well presented and tasty enough, but it's never good when you have 3 mouthfuls of food left and your side dish turns up! Lack of staff was clearly evident. Wouldn't recommend and have had better meals elsewhere. Best thing about the place was the views.

Two Proseccos ordered were served knowingly warm and the waiter could not change them for cold ones. They did take one off the bill but it was poor service. Sorry

After looking forward to our anniversary dinner i was really disappointed with place. Although our server was very friendly it appeared she was the only one working. Our mains came without our sides and we had to chase them up. Maybe I was expecting to much but I'll not be going back.

Tiny portions. No atmosphere. And the air conditioning was too cold. Had a long wait for the food. Not very happy.

The food & service was excellent the views around Newcastle are beautiful

I went here with a group recently, arriving at 7pm. The waitress was outstanding and really did her best to try and keep us happy but she seemed to be completely on her own (I saw her cleaning tables between serving food, drinks, seating people and I got the impression the kitchen was short-staffed. We ordered and waited a long time for our starters and then almost an hour for our mains. The kitchen forgot part of someone's meal (the veg) and by the time it came out, they had finished their food. We were planning on having desserts but were then told the kitchen had closed early. As we left, I saw one guy in the kitchen sat on his phone. Again, I cannot fault the waitress - considering what she had to work with, she did a great job but at over £50 per head, the food could be better and quicker. Atmsophere: a bit pants - it needs to decide if it wants to be a bar, a restaurant or a nightclub.

Wow !! Amazing , Andy our host was first class , impeccable service and a great Evening had by us all . Well done !!! We will be back !!! Great stuff keep it up

Another excellent meal and drinks last night at 3sixty. Enhanced by the two piece (guitar and piano) duo, and our great server (Maya?).

Lovely time we had , friendly, classy , only had drinks this visit ,but will definately try the menu ,recommend

It's a lovely place.. Just love everything about it.. Food is amazing.. And don't for get the view.. Its absolutely stunning.. You can see for miles... Well worth a visit

A* all round, service, staff, atmosphere I would definitely recommend it's a must visit if you are in the City!!

Amazing venue .. felt really looked after nothing was too much trouble .. food was beautiful cooked to perfection and beautifully presented ..

Lovely friendly Staff couldn't do enough for you. Food amazing, will 100% be back with the family 💗

Absolutely amazing steak ! The best I’ve ever had!! The service is amazing and so are the views ! Highly recommended. A sharing starter, 2 steaks, a side, a bottle of red wine, 2 beers (plus 2 x cocktails for £15) = £84 **steak deal was a Friday night only 2 steaks and a bottle of red for £50

The place is at the top of the building and the view is very beautiful We ordered green tea which was nice And fried sweet potatoes, which I liked Toffee cake with ice cream is sweet, but a little burnt caramel The price was nice The session is generally nice and good for hanging out with friends

Had bottomless brunch and the veggie food was poor. Hummus (chick peas) for starter and chick peas casserole (chick pea ratatouille) for a main. No imagination at all.

We did the Bridgeton theme afternoon tea, food was ok but the balance of sweet and savoury was all wrong with tiny sandwiches and a miniscule quiche (think postage stamp) but the service was really shocking long delays and no waitress to be seen. Even paying the bill was just painful. Never again!

Lovely views , relaxed atmosphere, beautiful food & great service!!

Went for lunch special with 2 kids who love restaurants but the Service is a ZERO bear in mind we preordered as requested over email days before hand. Music is blaring tunes you can not hear yourself think. We got there 130. Got served starter 245. Then main 330. Way to Long to wait between course.ls with a 4 year old and 1 year old. Waiter had no clue what was going on or where they were. Kids were way beyond upset and starving when we left restaurant after everything they had asked for McDonald’s. The service is atrocious staff standing round doing nothing but our waiter would bring one plate and forget teh whole table! Over and over. When came back eventually apologising but every single time waiter brought ONE thing and left 5 things so no one ate same time. The service is worst service I have ever had. It was not busy!!! At all but we couldn’t get our food correctly or on time or together. :/. It was all round just stressful. Constantly getting up to ask for a spoon. Or teh kids plate had no fries on only fish fingers or ordered a wine an hour ago and was forgotten. The bill was wrong. Half stuff we hadn’t ordered . I mean they printed off the email list and confirmed was correct when we entered. Why so wrong??? Place was empty except couple families having afternoon teas. So after4 hours and hundreds pounds spent on weatherspoons tasting food (the bits we actually got served to us) we were stressed and tired and very hungry still ! One star because they do have a nice view !! But never coming back. What a waste money time and energy. Food is pub food without teh selection. It looks good on plate but they can’t cook it right I went simple got steak rare it was well done all the steaks were but because waiter was lost and teh over hour wait between courses we just tried to eat it to get out quicker All round - terrible - except teh view which is hard to enjoy when cardi B is blasting in your ear on a lunchtime TURN MUSIC DOWN up Teh food quality get waiter who knows what they are supposed to be doing

Amazing views, lovely food. Service could definitely be quicker.

It’s Wetherspoons quality food at fine dining prices. Insane

Visited 3Sixty champagne lounge recently for anniversary celebration. Rather quiet as was midweek afternoon. Received a warm welcome from a pleasant professional gentleman at reception on arrival and shown to our table. The anniversary card was a nice touch . We chose the Bridgerton afternoon tea with prosecco for drinks. Young lady server was excellent throughout. The well documented views are amazing. Afternoon tea was quality and a big hit and we shall return to try the menu out again very soon. This place really is a must do.

Very disappointed with Sunday lunch and service. We ordered 3 courses and we never thought will take that so long for food to arrive and in total waiting each course in the restaurant 3hrs! Won’t be surprised with the reviews. Such a shame your restaurant view could beat any other restaurants but the service and food Babucho better!

Great time spent with my friends beautiful view from top . Impeccable service , elegance ambient with piano I’m speechless by this place . You should go ❤️

Wow what a fab Sunday dinner. Did not disappoint. Staff were friendly. Did have to ask for music to be turned down as we couldn't hear each other talking. But staff did this straight away. Best lamb I've ever had.

Lovely Bridgerton afternoon tea with lovely view of the city!

Outstanding amazing steak and great service , good selection of drinks and steaks cooked the way you want them

My Bridgerton afternoon tea experience at 3SIXTY Lounge, located atop Newcastle’s Hadrian Tower, was nothing short of enchanting. The moment I stepped into the lounge, I was greeted by a breathtaking panoramic view of the city, perfectly setting the stage for an afternoon of Regency-era elegance. The ambiance was elevated by the soft classical music playing in the background, blending modern luxury with historical charm. The afternoon tea itself was a culinary delight, beginning with an array of finely cut sandwiches, followed by freshly baked scones served with clotted cream and strawberry preserves. The highlight was undoubtedly the exquisite selection of pastries and cakes, each a miniature work of art. Accompanied by a selection of aromatic teas and a celebratory glass of mocktail, every element of the experience was meticulously crafted. This delightful fusion of sophisticated dining and stunning views made for an unforgettable afternoon, perfect for fans of Bridgerton and anyone seeking a unique and luxurious tea experience.

The staff are lovely, it was fairly quiet so attention to our table was just right. We had a wowcher for a 2 course meal and 2 cocktails, food and drinks lovely. I was surprised when the bill arrived to be charged for a bottle of wine we didn't have! This happened the last time we came too!!!!. I had the item removed from the bill. I only realised after we'd left that they did not adjust the 10% service charge. Great views, great food, lovely staff, experience spoiled by the additional items added to our bill.

Wow. What a disaster. If it wasn't for the Brazilian waitress who was very good at her job it would be the worst dining experience ever. Don't bother getting a Wowcher deal either as the food is below standard. Got charged £5 extra for steak which has been confirmed by Wowcher they shouldn't of done. Most cocktails on the menu off as they had ran out of syrups and spirits. What a total wash out. The views are nice....

Loved it view's are fantastic afternoon tea and prosecco

Brilliant! Booked our reservation a while in advance for the fantastic steak night, food was lush. Amazing views 👏 live music too with was nice. If you've not been here, get yourself booked up!

Me and my partner visited for a drink amongst the incredible 3sixty views. The service we received was fantastic. I made a slight joke that I couldn’t read very well and they immediately brought me a reading lamp to the table. Our server also had some great drinks suggestions. The atmosphere of the place is incredible and well worth the visit.

Excellent food, cheaper for prosecco Monday to Friday, only £15 per bottle 🍾

Karim is amazing, brilliant server! On the floor none stop, caters to your needs! Deserves the recognition!

Staff are extremely welcoming and inviting. Lovely decor and atmosphere. Food is to die for.

Possibly the worst afternoon tea we have had and we have had many. Rules before coming ( check website) only apply to customers clearly not staff Coffee tepid Bread dry Chicken dark brown Cakes so small we needed a microscope to see them Sausage roll ( mums go to Iceland and so does the chef) Appalling don’t waste your money Great views on a positive note but so has the dome at Whitley Bay . Where the food staff and fixtures and fittings to a much higher standard and value for money