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My daughter & I went to the Wigston Cheesecake shop on 8th February 2021 approximately 11.30 am. We saw a cheescake we liked in the open fridge cabinet and tried to find someone to help us. My daughter saw the young female assistant doing something behind the counter and after a waiting for her we had to get her attention and ask if we could have the cheesecake we chose. She took it to the back & after a while returned to start writing on her clipboard and she totally ignored us. I asked her what happened to our cheesecake and she said that it was out of date and should not have been on display in the first place and continued writing on her clipboard. We received no apology and she didn't seem to care about us. We walked out in disbelief at the terrible service. We then went to Gregg's instead across the road and got some delicious doughnuts and the lady was so friendly and gave the best service with a smile. The cheesecake shop should learn from Gregg's what service with a smile means. WELL DONE GREGG'S & THANKS FOR YOUR EXCELLENT SERVICE! Will never visit the Cheesecake Shop again!

Called in for ice cream, (still sell soave, s) and decided to get a take out salad box, assistiant just stuck her hand in lettuce ans started to fill the box, needless to say had to ask should she not b using tongs, she then went and put on gloves not at all impressed with hygiene, OK if u r buy something pre wrapped though it makes u wonder if hygiene is lacking in front of customer what it like where can't see

The Serenity Cafe provides a resource ( in theory) for those experiencing moderate to high functioning mental health issues. I had been encouraged to go to one of thier social evenings by my support worker. The evening was given over to inane games such as 'identify the sweet' and conducted in a way to discourage people interacting with each other or interacting with staff. The emphasis seemed to be getting the whole awful experience over and done with in the shortest time possible. An utterly abysmal experience devoid of imagination or value. I will go again to see if things have changed in any way and update. David.

Do yourself a favour and order the Scottish oak smoked salmon sandwich with lemon mayonnaise, side salad and crisps. Quality!

Incredibly rude woman: sighing, tutting and eye-rolling. Made for an unpleasant experience, which is a shame as the location is good.

Revisited the cafe a couple of times last year. First in Oct where I had a sausage and egg on toast and some tea. Nothing remarkable as the sausage was of the cheap variety. Bought a couple of slices of the fruit cake which looked nice to take away and it wasn't bad! Staff were really nice and there was seating at the back, beyond the store front. Second time was for breakfast after a morning walk. We ordered 2 breakfasts - can't remember which but they were huge! Very impressed when it arrived and the sausages were of much better quality. Very pleased with what we had then but sadly the cafe isn't open as early now so we can't really go before work like we were able to in the past. The cafe has been closed for a while now but hopefully we will be able to visit for brekkie when it reopens.

Toda una cola y tardó un tiempo en llegar, pero el café bueno y hermoso. Lástima que no puedas sentarte y disfrutarlo (solo para llevar)

Rude customer service. Turned up to the counter to have the cashier oblivious to waiting customers as he was preoccupied with his phone. I asked him to change one of the doughnuts and he huffed and puffed. Made to feel like a nuisance.

In the past I've always rated bunreal but after today's disgusting lunch I couldn't possibly go back, at 3.30 on a Saturday afternoon, I ordered a cheese burger, a side of mac and cheese and a peppercorn sauce and it was £17, which was alarming, but thought hey ho, it's a treat... The chap working looking like he couldn't give a toss in general. The cheese burger was undercooked, no char and no flavour and certainly no frills, I've had a better macdonalds happy meal, and that's saying something, that went straight in the bin, the mac in cheese was completely tasteless apart from the tobacco onions on top which to be honest was rank and shouldn't be on a mac and cheese, was horrified to find chicken in it, 2 small pieces, which was inedible and not cooked. The best thing was the peppercorn sauce, I've got to say I'm left feeling ripped off and underwhelmed. This place has gone downhill and overall I just feel robbed and was left feeling hungry 😢

not much occuring but the beer is nice and the staff pleasant. I was the only one in so not much atmosphere but chilled out. The young guy in glasses on the bar was lovely but didn't know much about the beer really

Went for lunch ,staff were very attentive, gave us plenty of time to choose what made it difficult for me was they had game section, eventually chose the venison with blackberry and chocolate sauce cooed rare ......amazing for main with green lipped mussels and chorizo as a a starter.. would definitely return if in the area again..

Coffee from Starbucks always hits a different level of yummynus yes I made a new word, YummyNus - Always love being served by smiling staff too.

Had a nice chat with the owner this morning, very nice bloke who runs a nice clean cafe with a 5 star food hygiene rating. We had a bacon roll each, I had a sausage in mine as well plus drinks and it was all very nice and at a reasonable price. Would come here again no problem.

Never been before so popped in, very cute spot in a nice area of town. Ordered one sandwich and some water which totalled £17. Took over 15 minutes to get the sandwich which was average at best (fatty meat/ cheese not melted). Pretty disappointed as it felt very overpriced. Always looking to support independent places but sadly won’t be back with slow service and average food.

After seeing the vomit and dog poo in the seating area we decided not to enter. Also put off by the dog roaming freely in and out of cafe. Not very hygienic and surprised this is actually allowed.