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The best restaurants serving Japanese food in London
857 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
181 Opinions in 3 websites
He sido un cliente leal de Ippudo por más de 12 años, visitando 2 - 5 veces al mes desde 2014. Siempre he apreciado los altos estándares de servicio: saludos amistosos, personal atento y pedidos eficientes. Sin embargo, mi reciente visita el 25. 10 . 2024 fue decepcionante, y me siento obligado a compartir mi experiencia con la esperanza de que se aborde. Pedí dos chahu dons para llevar, un pedido normal para mí. A pesar de que la tienda estaba medio llena y no estaba particularmente ocupada, mi pedido tardó de 25 a 40 minutos. Me di cuenta de que mi recibo de pedido fue empujado detrás de otra cena - en los pedidos, a pesar de que yo era el único cliente para llevar en ese momento. Cuando mi pedido finalmente estuvo listo, permaneció desatendido durante unos 5-10 minutos hasta que tuve que solicitar a un miembro del personal que lo empacara por mí, a pesar de que el gerente fue el que tomó mi pedido y supervisó su preparación durante todo el tiempo, hasta que sonó la campana lista. Como cliente habitual, esta experiencia se sintió particularmente desalentadora. Es preocupante ver un declive en los estándares de servicio, especialmente cuando siempre he valorado la calidad de Ippudo y la atención al cliente. Espero que mis comentarios puedan ser utilizados para mejorar la experiencia de servicio, tanto para los clientes de comida para llevar como para los clientes de mucho tiempo como yo. Gracias por tomarse el tiempo para leer mi mensaje, y espero ver cambios positivos.
4647 Opinions in 6 websites
From start to finish the whole experience was amazing. Everyone was extremely helpful and polite. Even though it was a busy restaurant the service was amazing. But the food is probably the best sushi I have ever had in London. The drunken melon cocktail is a must try! The price for all the food is very reasonable and finally our server Victoria went above and beyond and was a great edition to our night, thanks for a wonderful evening guys!
1980 Opinions in 4 websites
Food was nice, but service was not great. Waitress forgot to bring some of orders. Also, caviar was served on its own without any lotus crisps. We had to remind her we ordered more food. Also, sitting next to the doors made us really cold. It’s no glass or anything to cover the wind coming from the doors where people were coming in and out.
878 Opinions in 5 websites
This is overpriced with attitude, from the waitress to the manager , annemarie, they are rude, and the food is not worth the price. The sushi is so thin it falls apart, along with the rice, and they put too much sickly sauce on sashimi. They cannot cook rice, tried two times, and still fell apart. Not a Japanese person in sight. The ceiling drips water, beware being below ac unit, and the a wall is falling apart. If you like getting ripped off and treated with prejudice for asking for soy, wasabi, or sushi a la carte this is the place for you!
637 Opinions in 2 websites
Kokoro is a decent Asian food chain. I’ve eaten at this one and others a few times over the years. They do a good katsu curry. I had a bento box which had salmon nigiri one one side and chicken katsu the other. The mix of hot and cold food was a bit odd but individually they different elements were fine. Service was fine, new guy needed some help but I won’t blame him for being new. Quite a bit of space if you want to eat in. Tables and chairs are functional and not built for comfort. Good to takeaway. Will probably go back as it’s generally convenience food for me.