Delivery
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Outdoor
The best restaurants serving Japanese food in England
1.573 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
972 Opinions in 2 websites
942 Opinions in 2 websites
It was my fiancés birthday on Saturday. We booked a table at 6 for 4 people. We arrived there 15 min before the booking, still at 7 we were not at our table yet. The starters arrived at 7:45! And my fiancée who is celiac and pescatarian received fried chicken on the although we explained her dietary requirements multiple times before arrival and at least 5 times at the restaurant! I spoke to the manager and requested her food to be cooked before the rest to prevent cross contamination. When the chef arrived at the table (he brought the meat and fish on the same tray - MAJOR CONCERN FOR THOSE WHO ARE ALLERGIC TO FISH!), asked for dietary requirements AGAIN even though it was written on his ticket by the manager, but we answered the question as we always want to make sure she doesn’t get sick. He started to cook, rice was ok, salmon was ok. Then he started to cook prawns, chicken, beef and lamb at the same time! Used the same utensils to mix fish and chicken, then put all prawns and chicken on my fiancé’s place even though we told him 5 TIMES by now that she doesn’t eat meat. But it still didn’t finish. He went on to cook beef/lamb again put both on my fiancé’s plate…. At the end of the evening she couldn’t eat anything. As you can imagine she was freaked out about the cross contamination and her meal was £50+ just for her. The manager came to the table afterwards as it was obvious we were not happy and I was noticeably worried about my partner and asked how everything was. We are not the kind of people who complain as we work in the same industry and understand when mistakes happen but I couldn’t stay quiet this time as there was an obvious blatant regard for her allergy and dietary restrictions. So I privately spoke to the manager about our discontent and even though she gave a 20% discount on our final bill after we paid she tried to cover the disaster saying that the chef was new and tried to hand us a fridge magnet and a celebrations chocolate… This was a MASSIVE slap in the face and embarrassing on the company. We never had such a horrible evening like this before, and imagine the frustration as it was my fiancé’s birthday. Particularly as she had a reaction minutes after leaving and is still sick 2 days later!!!! I hope after this night everyone got a full trainings section of allergens and dietary restrictions. I hope this would not happen again to other people but highly doubt anything will be done. I can say we will not be back and warn all of those with ANY dietary restrictions/allergies to stay far away from this place.
865 Opinions in 1 websites
Sad to see Issho has closed. This place was a gem in Leeds, blending modern with traditional Japanese cuisine. Each visit was a culinary adventure, from sushi to unique dishes. Although sometimes service could be hit or miss, the overall experience was memorable. It'll be missed for its innovation and atmosphere.
803 Opinions in 1 websites
We have visited here several times before and loved it. The food and drink, though expensive, is excellent. Service is great too but I really dislike being literally begged for a good review on each visit. The main problem this time was the smell of drains which wafted through the restaurant and which we found off-putting. Not sure we will return.
693 Opinions in 2 websites
**UPDATE - Sadly now closed!** Incredible experience! Wonderful service, absolutely amazing food, excellent quality drinks. We went for the bottomless summer menu, tried all the vegetarian dishes which were all outstanding and amazing value. The staff were really attentive and warm. Best Japanese food we’ve had outside of Japan! Made our wedding anniversary extremely special and we can’t wait to visit again with friends. Thank you Sushido!
571 Opinions in 2 websites
Ordered online and didn’t receive our duck sushi. Initially made out we were lying and then insinuated it might have been the uber driver. We were told they would call us back but just got a voicemail eventually saying to speak to uber. Shame as I was looking forward to eating here. The food itself was underwhelming.. pad Thai was decent (hence the extra star) but everything was cold, small portion size on the fried chicken and this and the gyoza were very soggy.
526 Opinions in 1 websites
Great service today, Suraiyya was very helpful and patient and greeted us with a smile. Food was yummy too. Thank you very much!
512 Opinions in 2 websites
Only ever visited 1 other Wagamama and remembered why Chaotic restaurant service , very loud music which meant you couldn’t talk with friends and food that was just mass produced and bland on all flavours The beer at nearly £7 wasn’t all that either
486 Opinions in 1 websites
We are eat here for the first time for my husband’s birthday meal, the price good, the food wasn’t too bad but the service were not impressed at all. Never been asked by staff if everything ok and we have to always looking for someone to asked for extra while staff pulled unhappy face at the table. The seafood ramen look terrible with no taste and with carrots and courgette which I never experienced that before. However my husband didn’t mind as he can’t be bothered to wait or speak to someone.
435 Opinions in 1 websites
I recently ordered a soup udon and three portions of sushi for delivery, and it was an absolute disaster. Whether it was due to poor packaging or mishandling by the delivery driver, the soup was completely spilled all over the order. The soup container was emptied, and the hot soup soaked into the sushi, ruining everything. When I called the restaurant to explain what happened, I was shocked by the lack of professionalism from the staff. I was told to bring the order back to the restaurant, but the whole point of ordering delivery was that I couldn’t leave the house due to medical reasons. The female staff member I spoke to was extremely rude and unhelpful. When I asked what I could do or if there was any assistance they could provide, she just kept responding with “hmm hmm… hmm hmm…”—completely dismissive and unprofessional. In the end, I was left with sushi soaked in soup, a dry noodle soup, and a huge disappointment. This kind of service is unacceptable, and I would not recommend ordering from this restaurant unless you want to risk a similar experience.