The best restaurants serving Italian food in England

I ordered a meatball pizza but there were no meatballs on it.

We came all the way from Wiltshire for a Sunday lunch with friends, drawn in by the 'kids eat free' promotion advertised by this establishment. My wife, who handled the booking, clearly stated we were six adults with three well-behaved children. Despite this, our booking was declined, with the excuse of a high volume of reservations. Curious, we later walked by to find the restaurant practically empty, quite the contrary to what they'd led us to believe! It's disappointing that they seemingly declined our booking due to having children in our party, especially while promoting family-friendly offers. What's the point of enticing families if you're not willing to accommodate them? Thankfully, we ended up having a lovely meal at Ask Italian, where the service was fantastic. They even offered us a 20% discount! Needless to say, we won't be bothering to book at Pizza Express again.

this is the best takeaway place i’ve had and i’ve had a lot i mean the pizza is beautiful especially the cheese and everything there is good i’ve never ever had it bad or my order done wrong

The food was good, but the service shockingly bad. We arrived when it was relatively quiet, and were politely shown to our table and given menus. However, after numerous failed attempts to give our order, including one when a waiter acknowledged our presence but then walked away never to return, after 25 minutes, we had to be ‘gently firm’ with another waiter to take our simple order as he repeatedly said that only the manager could do it even though we saw him take orders from others. When the food arrived, we had to remind them that we were still waiting for our drinks 45 minutes after our arrival. It was only when the tables around us filled up that we spotted that everyone else was given a basket of fancy bread on the house, but not us. The manager apologised and understood our request to remove the ‘discretionary’ 15% service charge, but then added £1 because we had been undercharged, which was true but very petty under the circumstances, especially given the failure to serve us bread that was offered to everyone else. I had a very pleasant experience there before, but regretted not walking out after half an hour when they continually ignored us this time, especially as we got there well before the lunchtime rush.

It's like a food court in a mainland shopping mall. Wild food is OK. If you want to eat rice noodles, please bring cash. However, the employee wrote the wrong order and delayed me for half an hour.

Excellent food and service. Will be going back soon with friends and family. Friendly welcoming staff. Delicious menu. Consistently high quality food and service. Very comfy seating. Highly recommended

A pleasant venue to sit outside when the weather is clement and overall the place has a nice atmosphere. Our food was good and we would’ve given a higher rating if the two items we initially ordered were served but after taking our order the waiter returned some 10 minutes later to inform us that our choice was not available and he asked us to select something else? The second negative issue was we had pre-booked a room to stay the night but my partner, who is 6 foot four, could not stand up in it due to the extremely low ceiling which was not mentioned to us beforehand. Indeed, even the Dining area had a low ceiling made worse by a selection of decorative twigs hanging from the roof of the room. A charming old building it may be, but if patrons have to negotiate low beams and ceilings, this should be mentioned at the time of booking and not discovered by customers when they have no choice but to lump it.

Disaster , food was so basic, we sat downstairs in the batsmen feels like in a take a way place , very disappointed!!

Thought it was great! Fantastic service and delicious food. Hope to make it a regular thing. The scallops were excellent.

Great value great tasting food. Burgers and kebabs are best in town, chips are well cooked and taste fantastic, we order delivery at least once a month and have never had a problem.

Excellent pizza and garlic bread Served by efficient, friendly waitresses who nothing was too much trouble Highly recommend

This premises is no longer trading and has been closed down for a long time. There is a for sale board outside with the adjoining bar premises also up for sale

Unquestionably the best quality pizza in crystal palace and I've tried them all. Staff are friendly and welcoming too.

Expensive no choice panini hot drinks smoothie no other food the odd day maybe pizza but that's it and it very expensive

Lovely atmosphere. Staff are excellent and food delicious