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The best restaurants in United Kingdom serving Italian food
8.225 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
401 Opinions in 3 websites
Really Lovely and accommodating staff and brilliant food. It is a small business, so wait times can be longer when it's full, but still well worth it! Group gatherings can be a bit more difficult as we found the manager hadn't really given our requests to the staff on the day and it was a bit stressful. But the staff who were in still did all they could to help solve the situation and made it a wonderful experience nonetheless!
381 Opinions in 2 websites
We have visited twice this year with the aim of making our lives easier ahead of seeing a show, travelling from out of town. Both times Benugo's dreadful service has made things more difficult. We wrote the first experience off as a bad day. The second was just as bad so we won't be bothering again. Both times we got there for 5pm to beat the pre show rush. The first time there were three of us. They brought out two people's mains. Never returned to the table. I had to physically get up and approach one of the oblivious staff, aimlessly wandering in between the tables. We were basically told it was our fault, until a manager finally intervened at which point the meal was prepared and not charged. The second time, with the restaurant close to empty, we were left standing waiting to be seated inexplicably for 10 minutes while the zombie staff marched up and down between tables serving no-one and doing nothing. I took a few steps towards seating myself at one of their many empty tables and one of them sprang into life. The rest of the meal was promisingly uneventful barring a few very minor gripes. The food was just slightly better than okay (although when you're charging £18 for sausage and mash I think it ought to be incredible). The our plates were cleared. We were not offered the dessert menu, as they were cleared. We did - at this point - want the dessert menu. We expected the server would return shortly. They did not. We were never offered the menu or the bill despite sitting there over 30 minutes after our plates had been taken. Once again I had to take matters into my own hands and stand at the bar amongst the gaggle of employed but jobless staff members. I gruffly explained, when one of thel noticed me, the reasons for my dissatisfaction - and that we had planned on dessert but would not now give them our custom. They suggested taking the service charge off the bill, which I accepted. On the two visits: Food - Acceptable Pricing - Unacceptable Service - The Pits This is not the place for a quick pre-show bite - even at two hours out, you risk them making you late for the performance. Given that its housed inside the arts centre, you have to wonder why they're there.
336 Opinions in 2 websites
I ordered a Fiorentina pizza for collection. It was ready on arrival and piping hot. The base was well cooked: some depth but not too thick, with a lovely crisp crust. The egg, spinach and slight saltiness from the olives were a lovely combination. Very tasty!
324 Opinions in 2 websites
We ordered 16 drinks to celebrate recent sucess at the GP surgery. Unfortunately many drinks came half full. They were not marked what they are so one member of staff was left without drink to keep her safe due to severe nut allergy. One drink tasted of pure water. Big dissapointment and we managment have let our staff down massively with poor quality drinks. We also called the cafe and they were not willing to accomodate a drink that was out of the stock. Again another member of staff left without a drink. Avoid!!
257 Opinions in 2 websites
Great pizzeria. Very tasty and good value for money.
160 Opinions in 2 websites
Sorry we won’t be back. The girl serving was not pleasant, hair on plate, we asked for an orange juice for my daughter only for be given a fizzy drink, my children do not like fizzy juice rudely was questioned by the girl serving why my child doesn’t drink fizzy juice. It wasn’t what we ordered. This isn’t the first time the service hasn’t been great.