L'eto Caffe in Kensington and Chelsea

Great service from rahiee and his team .

Trato de ser comprensivo cuando algo sale mal cuando estoy en un restaurante. El personal está bajo presión muchas veces y lo que salga mal nunca es un asunto de mucha importancia. Lo que no aprecio es que un gerente me diga tonterías. Un amigo y yo estamos allí para un almuerzo rápido. El café no está ocupado. Pido huevos. Pide filete y huevos. Nada complicado. Cuarenta y cinco minutos después no había aparecido comida. Le pregunto a la camarera y ella dice que irá a revisar. Se hace evidente que hay un problema en la cocina. O no había chef o si había un chef no estaba trabajando. El gerente nos asegura que no serán más de unos minutos. Diez minutos después le digo a la camarera que nos iremos en dos minutos. Justo cuando expira ese plazo el gerente me pone un plato de huevos revueltos delante que parecía como si hubiera sido preparado para Stevie Wonder. No hubo ninguna presentación. Un pequeño montículo de huevos en medio de un plato vacío con la seguridad de que el filete está en camino. Diez minutos después le digo al gerente que nos vamos. Él pone un pastel de fresa delante de mi amigo y no tengo idea de lo que mi amigo se suponía que tenía que hacer con él dado que pastel de fresa no es una buena entrada antes de un filete. El gerente nos dice entonces que el chef quemó el filete y otro estaba a punto de comenzar a prepararse. Obviamente, esa no era la verdad y en ese momento nos fuimos. Algo que es más molesto que perder el tiempo es la pérdida de tiempo manipulándote para que pierdas más tiempo al no ser honesto. Recomiendo encarecidamente los pasteles en L’Eto. En cuanto al filete, que no te puedo contar.

BEST SERVICES AND BEST STAFF EVER. The food is amazing and even the staff working here are very friendly and very good.

Good portions, decent food. Banana latte was great!

The environment is nice and the food is delicious. The banana bread latte was special and Raliiee was so welcoming.

Rahiee is very helpful person very good service Best place ever We definitely coming again Thanks

Had a lovely experience in L’ETO. Cakes were so delicious. Their variety of desserts display looks so stunning and the decoration is so nice. I usually come here for the milk cake. But this time I had more lovely experience. The staff were so great and welcoming. A special mention to Rahiee and tripti as well. I highly recommend this place

We dropped in for a coffee and some cake, which was delicious. Nevertheless, the service wasn't up to scratch. It took a while for someone to serve us initially, and even after we ordered, other, bigger (possibly wealthier) groups were served their order before us. Moreover, these groups had their tap water topped out without asking, whereas one of the waitresses forgot about our tap water request altogether. A bit more consistency required here service-wise.

The service was amazing, along with food. Rahiee service was noteworthy!!

Mi madre, mi hermana y yo visitamos hoy (30 de marzo de 2025) para desayunar el Día de la Madre. A su llegada, era evidente que había una gran escasez de personal; un funcionario administraba todo el piso. Sin embargo, nuestra experiencia no se vio afectada de manera negativa. El caballero que nos estaba sirviendo, Rahiee, era muy atento, profesional y bien educado. Él superó nuestras expectativas y no podíamos creer lo tranquilo y recogido que estaba manejando la mañana solo y bajo presión mientras se aseguraba de que todos estuvieran cómodos. Esperamos que reciba el reconocimiento y aprecio que merece! Gente como él es polvo de oro.

Well overpriced menu. Having piece of cake and coffee I should pay £14.00 which is already quite expensive but it’s will be more charge on the top of your final bill 13,5% as a service charge. Sorry but can’t recommend Leto anymore as it’s getting more expensive but dropping down the quality….

A la entrada del salón de té, se despliegan una variedad de hermosos pasteles y otros dulces. Lamentablemente, no se cumplieron las expectativas derivadas de las primeras impresiones. En primer lugar, el lugar estaba helado (tal vez aceptable para la multitud estadounidense, pero no para los europeos). En segundo lugar, la bebida se sirvió más de 10 minutos después de la llegada de la comida. Y en tercer lugar, el desierto que se veía tan bien en exhibición fue un poco decepcionante: el hojaldre del millo -capas de feuille era áspero en lugar de crujiente-, pero el sabor de todo el asunto era bueno.

Located close to Harrods. Had to wait in a long queue before I got to enter. Their cake collection is mind-blowing. The food they serve is simple and satisfying. Service was good enough.

Their cakes taste sooooo heaven. I got me a burnt basque cheesecake and it was the best. It broke my diet but atleast we left the cafe happy.. so so love it..

Abbiano deciso di fermarci in questo locale per aspettare degli amici. Se non siete di fretta e avete tanto tempo venite pure in questo locale. Il servizio è cordiale ma un po’ lento. Le attese tra un’azione e l’altra sono molto lunghe. Una volta accomodati passano parecchi minuti prima che ti consegnino il listino. Per fare l’ordine ne devi aspettare altrettanti e per ricevere le bevande lo stesso. Praticamente l’attesa è minimo di mezz’ora. Noi abbiamo preso due cappuccini e una fetta di toffee caramel cake “iriska”. La torta era ben bilanciato, dolce al punto giusto, perfetta per accompagnare il caffè. Peccato che i cappuccini non fossero buoni. Sono arrivati a malapena tiepidi e sapevano di caffè annacquato. L’ambiente di per sé è ben illuminato e accogliente. La vetrina con tutte le torte esposte molto bella, dandoti così la possibilità di vedere quello che possibilmente ordinerai. Inoltre i servizi sono al piano inferiore e solamente uno di essi è funzionante. In conclusione direi che l’unica cosa positiva di questo locale sono i dolci, poiché il caffè è annacquato e servizio molto lento. Servizio obbligatorio 13.50%

Letto Café in London offers delicious cakes, especially the Snickers and pistachio flavors. Shana's and Anitha's friendly service made the visit even better. Highly recommended!

Too good! The staff is too sweet and the deserts are to die for! Ritu and Sikander serves us and were so sweet!

Had an amazing experience at L’eto! The food was absolutely delicious, and the service was top-notch—friendly, attentive, and welcoming. To top it all off, Sikander and Ritu were generous and incredibly sweet! Every bite was a delight, and the overall atmosphere made the experience even better. Definitely a spot I’d recommend and can’t wait to visit again!

Dear L’eto , I have visited your restaurant at Brompton Road and ordered a cake to take away. Was the last pièce and the person who assist me cut it so Slim only to take home the rest of it as i heard saying that to his colleague. This is really embarassing, sometimes great business fail only because the front line people are complete careless. Honestly I was craving cake today and having treat myself with sweet and decided to go specifically to L’eto only to ruined my whole experience.

Después de varias visitas a lo largo de los años, está claro que han mantenido la calidad de sus pasteles. Sin embargo, parece que este establecimiento en particular ha perdido interés en los otros platos del menú de almuerzo diario que solían mostrar, así como en su mobiliario e incluso en su servicio. Tal vez sería aconsejable visitar otro lugar con un nombre diferente, pero parte de la misma cadena, a solo una cuadra de distancia.

A quiet and extremely delicious place. Pistachio cake you must try

L’ETO Brompton Road is a great spot for a cozy meal. I ordered pasta with prawns, and it was absolutely delicious—the prawns were fresh and juicy, and the pasta was cooked perfectly with a flavorful sauce that tied everything together. The portion size was just right, and the ingredients tasted high-quality. The atmosphere was warm and inviting, making it a lovely place to enjoy a relaxed meal. The service was friendly and attentive, ensuring a smooth and pleasant dining experience. A great place for a casual meal with high-quality food!

For those who plan on visiting L’eto for the eye-catching cakes you will have a wonderful experience. The area of specialty is cakes, my opinion. However, My colleague and I decided to try their brunch experience and we were left unimpressed. My colleague who had the club sandwich said “the appearance trumped taste.” As you all know I said it once and more then happy to repeat ones previous statement which was I do not like apricot on ones French toast. It’s an unappealing combination and the apricot just doesn’t compliment the French toast, my personal perspective. Do try the cakes, there are plenty of options and you will surely find one you like.

While the food is great … amazing desserts … it was shocking that we had to pay for extra maple syrup. First, the server did not bring the syrup on the side like we asked The pancakes were salty so we asked for more maple syrup but the server did not tell us we will get charged for it. When the bill came, we had been charged almost £5 for maple syrup on top of a £17 pancake. 🤷🏻‍♀️ I would go to Leto again because I like the food but charging for condiments is really ridiculous. I posted this on insta and I was told someone would contact me. But no one did. Not looking for a freebie but just disappointed in overall service and customer service. They know people want to eat there so may not care for a few customers being upset but eventually things add up. That’s all.

Dessert and coffee was delicious.

Disastrous service. After 20 minutes of waiting at our table without having the cards, I had to go get them myself. Then after waiting 15 minutes without anyone coming despite the fact that the waiter saw that we had called him, we decided to leave. The waiters weren't even busy with other customers, they were talking among themselves. For the prices displayed this place is to be avoided

Yesterday, I was walking with my family, and we decided to visit Leto because the view was so beautiful. When we went inside, we waited for about 10 minutes to place our order. Then, the manager came over, and we started asking her about the menu, but she took a long time to respond. Eventually, she called a waitress to continue taking our order. After we placed the order, we asked for the manager’s name, and they told us it was SWETA.To be honest, she was very rude to us. When we asked her for tap water, she rolled her eyes, which was extremely rude.

The vanilla milk cake is 10/10 , sikandor provided an amazing service, very happy with service

Ambiente agradable y decoración, personal muy servicial y amable que fue lo suficientemente amable para hacer un escándalo de mi esposa cuando se enteraron de que era su cumpleaños, pasteles encantadores y café recién preparado, poco en el lado caro, así que eso hace que sea 4 estrellas no 5

Service and food is was excellent. I had a specific request. The waitress was knowledgable about the content of the food and was spot on in her advice, which was so courteously given. The food was perfect. The place is very clean, comfortable and pleasant looking with a relaxed ambience.

Walked all the way across town because they were open till 11 PM but got there at 9:50 and they didn't feel staying open and decided to close early. ☹️

Very disappointed to walk 20 minutes since you advertise open til 11 but just close when you feel.

It’s says closes at 11 but we are here at 9:20 and just wanted a takeaway the waiter took full milk cake away with out even hesitating we traveled so far for that and we are disappointed it’s so rude

Love the interiors and the cakes were delish, especially the chocolate fudge or the pistachio one 🫠 Unfortunately the service was really bad, firstly we waited 25min for a drinks to be brought, then another 15 minutes for the cakes..I guess you would expect better. Then we waited 20min for the bill to be brought along with the cakes we ordered for take away - we had to go to the counter the remind about ourselves and wait another 10 min for the actual cakes to be packed🙄 Despite the cakes being to die for, after experiencing that lengthy service I am not planning to come back ever again.

The store closes at 11 PM but they are not even allowing at 9:23 PM, even we asked for take away for milk cake and a whole bowl of milk cake was put away. The timings are wrong and they are sooo moody.

El lugar ha bajado en sus estándares de servicio y también en el sabor / tamaño de la porción de sus postres. En primer lugar la señora que tomó el pedido entendió el pedido incorrectamente, en segundo lugar el pastel servido era más pequeño que el servicio habitual probablemente porque era la última pieza que quedaba. Normalmente me encantan las Tres Leches aquí desde hace años, pero el sabor ha cambiado. Spanish Latte era desalentador.

Cafe L’Eto was a delightful experience. I was amazed with the dedication and patience from the staff member Sweta. My mother and I visited this afternoon for a sweet bite, struggling to select a cake, sweat suggested few options and described the test so well. Mother was happy and would visit the cafe again next time we are back in London

I was with my friends and we decided to visit the shop after we seet the service it was so bad and slow and the waiters name is sweta she was so bad when she was taking so long to explain the dishes and she don't know anything from the menu it was so bad experience and sweta she was so rude and so bad

A Delightful Experience at Leto Brompton I recently visited Leto Brompton, and I must say, it was an absolute delight! From the moment I walked in, I was greeted with a warm and inviting atmosphere. The cozy ambiance, soft background music, and the aroma of freshly brewed coffee made for a perfect setting to unwind. A special mention to Swetha, who made our experience even more enjoyable. Her friendly demeanor, attentiveness, and genuine smile made us feel welcomed and valued as customers. She was quick to recommend the best items on the menu and ensured that everything was served with care. Her professionalism and warm hospitality truly stood out!

L’Eto was a delightful experience. The atmosphere was welcoming, and the service was excellent! Rahiee was so nice and recommended some desserts. The pistachio cake was absolutely delicious! We truly loved it!

If you’re referring to the manager of L’ETO Caffe, it’s great to hear that she is so nice Having a kind and attentive manager can make all the difference in creating a warm and welcoming experience for customers. A well-run café with excellent service and leadership often becomes a favorite spot for many. It seems like L’ETO Caffe is lucky to have such wonderful management.I talk about miss.sweta she made my day. Thank you so much.

The desserts and milkshakes here are brilliant and delicious ! The ambience and customer service had been good as well. The dishes are expensive, maybe because of the location but overall good experience.

Best experience and nice service by Tripti.

Very calm place, amazing staff great atmosphere. Great coffee and selection of sweets! The tiramisu was exceptional!

Its perfect. Its exactly how it is described

Very good food and specially the staff Tripti and Shweta were very polite and patient.

Thank you to Kari who served us today we had lovely brunch and she made sure that everything was perfect. I had lovely time.

I went to Leto Brampton with my sister and the food was amazing! The service was so good and the staff were so so kind especially Rahiee and Kari who served us. Really grateful for the staff for making the experience so welcoming!

Everything was fantastic, thanks to Kari for the great service and kind hospitality.

Took my daughter for a birthday breakfast. The food was fantastic and staff so helpful and attentive. I would highly recommend this place.

The cakes were amazing and the place itself has a great ambience. The service was exceptional, Rahiee and Sweta were very friendly, pleasant and accommodating.

Honestly, the food was delicious. It's been a week and we're still raving about the poached eggs and halumi shakshuka. Drinks were very bland though.

I visit Leto today it’s was amazing experience and cakes are magical amazing service by rahie and sweata

On my very first visit to L'ETO Café, I was warmly welcomed by their service manager, Rahiee, who suggested I try their Classic Dulce de Leche Cake. 🍰.He even mentioned that it’s a favorite of Bollywood stars like Alia Bhatt, which immediately intrigued me. From the first bite, I was captivated—the cake was luxuriously creamy with a perfect caramel richness that lingered beautifully on the palate. It was an unforgettable introduction to their menu, and I can completely see why it’s so popular. For anyone visiting for the first time, this dessert is an absolute must-try! ✨

Tripti provided exceptional customer service and was very considerate of our requests, ensuring our visit was even more enjoyable! Highly recommend!

Amazing place delicious cake and amazing service by rahi and sweta Highly recommended

I highly recommend the milkcakes by L'eto. Had them almost every other day during my trip to London.

Very tasty Trendy Chocolate Ball Hot chocolate!

The atmosphere of this place was very charming along with the astonishing food quality

Please bring back the Turkish breakfast 😭

Had a wonderful time!!! The staff Shwetha and Karishma were very nice and helpful

nice choc cake, the berry tastes a bit strong but i like it. love the choc layers

Had a wonderful meal at Leto! Their desserts are to die for. Love the Malibu Lemonade. Our hostess Tripti was warm and extremely proactive.

Very kind and super friendly staff, room with a view, excellent cappuccino and delicious cakes. Not to be missed

Deserts were elegant, drinks equally elegant as well. In particular, I would like to highlight both flavours of the "Dulce De Leche" cake which I highly recommend. We were served by Deep who was really kind and helpful, as well as other members of staff. Lovely food and drinks, and even better customer service. Highly recommend popping in if you are around the Harrods area.

Absolutely lovely experience! Beautiful ambience, delicious cakes and drinks and a special shout-out to Rahiee for serving us with such warmth and making my mom’s day extra special 🙂

We visited Leto Cafe on January 10, 2025. Firstly, the food was mediocre at best. The cake was disgustingly horrible and the tea was cold!!! However what happened to me was more than just a food mishap. I went to the restroom with a lift because I am disabled and can’t use the stairs. A worker there told me to what to go on the first floor but the door was closed and I was lost!! The worker misguided me because he didn’t inform the other works that I was coming in the lift and that they should open the door. I became frantic and lost, and I a legally blind so I can’t see well!! I left my phone with my husband so I was stuck in the elevator and I felt stuck. I went up and down the lift with no help and no way out. I would not recommend this place to anyone, and the manager did not even compensate us property.

Jeni and rahee do the best customer service, they let me feel relaxed and help me to choose best cake and lunch as per my preference, keep the good work see you soon guys .

We visited this restaurant for desserts and ordered the milk cake, which was absolutely delicious. I was in the mood for chocolate and asked for a recommendation, but unfortunately, the suggested dessert was disappointing it felt dry , not fresh and hard to swallow . When we mentioned this to the waitress, her response was that "it just comes like this," which felt dismissive. As someone who works in hospitality, I know how important it is to treat guests with kindness and professionalism. Unfortunately, the waitress made our visit uncomfortable with noticeable eye rolls shared with her colleague. This is unprofessional behavior and something the manager should address to maintain the restaurant's reputation. I hope to see improvements in customer service, as the food itself has potential

stopped by after visiting the v and a for a quick tea and honestly was drawn in by the pretty cakes at the display but the experience was just so mid. cake was alright but didn’t taste fresh. i had a peach tea that was just too overly sweet and service was just so slow and the couches were so sticky, for this reason i asked for the service charge to be removed and the waiter immediately scowled. food is also so overpriced but that could also be a premium cuz of the area.

I loved the service here, Lenny was the person who served us was very polite and kind , we had some issues during our visit but he took care of it very professionally

Pathetic Customer service, They took so much time to bring one coffee and they took even more time to bring the bill though it wasn't busy. Ruined my mood !

Great place good service specially mohammed and sweta

Mohammed and sweta the was so nice and the did the best service for me and my friends thanks for mohamed and sweta

jagadeesh served us, he was very cool

Leto Café never disappoints! The food is consistently delicious, and the vibe is perfect for a relaxed outing. A special mention goes to Sweta, who provided outstanding service. She was prompt, friendly, and made sure every detail was taken care of. It’s rare to experience such attentive and personalized service, and it truly made our visit special. Highly recommended

Really enjoyed the milk cake and really nice service by Jagadeesh

Very welcoming, good experience! Thanks to Jenisha

Like the ambience and Jagadeesh gave a great service

I had a wonderful experience at Leto Café! The ambiance was cozy and inviting, perfect for a relaxing time. The menu offered a variety of delicious options, each prepared with fresh ingredients. What truly stood out, though, was the exceptional service provided by Sweta. She was incredibly attentive, friendly, and made sure we had everything we needed throughout our visit. Her professionalism and warmth really enhanced the overall experience. I highly recommend Leto Café, and if you’re lucky enough to have Sweta serve you, you’re in for a treat!

Terrible service, they didn't even bring sugar to the table. Cappuccino fell on the table, they didn't even come to clean the table

Had an awesome time. Was served by Rahiee who had excellent custom service. Also given us to try their signature cake. Highly recommend this place

This place is so beautiful. It was my first time i visited. The staff is so very genuine. I would like to mention Rahiee who served us and was very sweet. Thankyou so much Let'o.

Not the best service, very good desserts and the same goes for the tea, which is very expensive

Great service and recommendations by Kaitlyn. Dubai Cheesecake is 10/10

Ritu and Upasana gives us really good service and friendly behaviour with us it’s really good experience.Thank you so much.

Best pastries in central London.

The gay who is working outside was rude with the customers

Had a good experience at LETO cafe Good service by Mohammed and Shweta

Amazing coffee, very welcoming and excellent service always looked after by Mohammed & kari & sweta

Desgracia absoluta. Comida equivocada. Agua de botella medio abierta. Tenía que señalar que la botella había sido abierta. El camarero lo devolvió y consiguió una botella nueva. ¿Cómo se puede servir y cobrar por la comida medio comido o abierto. Dado que la comida comenzó a comerla para que nos dijeran que no es nuestra comida. Sentí pena por el camarero Supervisor señora era una broma absoluta. No le importaba el racismo flagrante. Nunca volvería a ir. No tienen ciertos ingredientes o se agotaron. Que no obtendrá en su pedido, pero todavía se le cobrará por ello. Les hizo quitarse el cargo por el mal servicio. No les importan los clientes, ya que está tan ocupado. Este lugar necesita un arreglo real. El supervisor ni siquiera vino a hablar con nosotros.

Always get the san Sebastian cheesecake. Love it. Some of the tarts are really good too. Bit on the expensive side but never let's me down.

A cozy cafe with delicious food, a great variety of cakes, and perfectly baked croissants. The ambiance is welcoming, and the service is prompt. A must-visit spot for a delightful treat or a relaxing coffee break!

The ambiance is so cozy, very good atmosphere. Hazelnut&chocokate matcha latte was amazing, highly recommended.

Just had an awesome dessert trip to L'eto Caffe Brampton in London that the family was looking forward to since they are Alia Bhatt fans and supposedly she loves it here. The milk cake lived up to the hype and the Choco Carmel cake was right behind. Jenisha was very friendly - even extra heated up my cappuccino:-).

Good pastries but poor quality of service! Few people but waiting 10 minutes to seat us and more than 30 minutes to come and serve us our order even though there was no preparation. Plus excessive prices!!!

The cake is exquisitely shaped and decorated with small gold balls that knock out two lucky notes.

Tolle Törtchen, schlechter Prosecco ohne Sprudel und kein Service. Schade, mit guten Personal bestimmt ordentliches Potential.

Lovely food and great service! Thanks to Mohamed for all your help

Excellent service and delicious baked goods! The staff were friendly and helpful, and the pastries and cakes were fresh and flavourful. Highly recommend.Though it was bit busy but sweta suggested strawberry cake n gave a good service n attention. I really loved it . Thank you for your recommendation girl.