Based on 2.162 opinions finded in 2 websites
Based on 2.162 opinions finded in 2 websites
Opinions
Very nice food and staff very helpful
Robert Heap . 2024-09-25
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Lovely time at the birstall restraunt, Lindsey was really helpful and welcoming
Sam Hutchinson . 2024-09-24
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Absolutely banging food, so quick service and the food was as it stated great taste and looked great. Highly recommend.
Kim Morton . 2024-09-24
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Hannah was our server and she was lovely and welcoming. Food was delicious.
Eleanor Garside . 2024-09-23
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Great service from both servers, explained the menu and brought a number of drinks across when we couldn’t decided what we would like. Great food!!!
Danielle Swaine . 2024-09-23
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A brilliant meal at Zizzi’s. they were very accomodating and knowledgeable about celiac disease and ensured our gluten free guest was able to have a great meal without worry.
Ally Sadler . 2024-09-23
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Great food and service. Very enjoyable.
Cirez_8 . 2024-09-23
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Served by Hannah today, she was very friendly and welcoming. Food was really good.
Jai Gomersall . 2024-09-23
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Food was great and there was a really nice atmosphere . Lily served us, she was really friendly and nothing was too much trouble, Thanks, we’ll be back.
Kelly Robinson . 2024-09-22
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Amazing service from Lily, thank you very much x
Ashleigh Cave . 2024-09-22
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Place was amazing excellent service would come again
Hayyan Lawson . 2024-09-22
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Food was lovely as was our server Lily who made us very welcome 😊
Gillian Parsons . 2024-09-22
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Food was HOT, staff were excellent. Definitely returning
Jess Scott-Thomas . 2024-09-22
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Excellent staff , food and environment. Thank you Lily and your colleagues .
Galisanani Supreme Khuphe . 2024-09-22
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Restaurant was clean and tidy and we were served with smile. Enjoyed all of our food thank you
Jess . 2024-09-22
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Lovely meal and really quick service, Lily was fantastic - so helpful and signed us up for the Zillionaires club. Will definitely be coming back!
Georgia Harris . 2024-09-22
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Great food and atmosphere with friendly service. We have had the same server on a few occasions who has stood out and on our last visit I made sure to get her name.... Lily.. she is so polite and helpful, checking that everything is ok, always with a smile! Always an enjoyable experience.
Rebecca Myers . 2024-09-22
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Visited for a meal after shopping last week, really impressed by the service and food. Told to sign up to zillionaires club by our waitress Lily we will be having our free starter on our next visit.👍🏻
Sean Mcloughlin . 2024-09-22
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Me and my wife visited this restaurant a few days back for an impromptu meal. I’ve been to many Zizzi restaurants over the years and I have to say this was by far one of the best I’ve visited. The staff were super friendly and attentive making us feel extremely welcome and nothing was ever too much bother. When I have previously eaten at Zizzi I usually always order my go to meals. To start the Meatballs and for my main the king Prawn linguine. Both of these are always pleasant. For This visit I was feeling something different. To start I ordered ‘ King Prawn Spiedini with Spicy Seafood Sauce’ the spicy seafood sauce was delicious and the prawns cooked perfectly. For my main I ordered. ‘Rustica Meat Sofia’ A perfect combo of juicy meats and spice. The pizza dough was cooked just how I like it with true authentic stone baked flavours. If you’re in the area I would 100% recommend a visit to this restaurant. You won’t be disappointed
alexander dodds . 2024-09-22
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Pizzas were lovely, and service by Lily was great, definitely would recommend if you’re in the area
Sonny Plant . 2024-09-22
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Food is always delicious, love that I can use my Tastecard through the week and Sundays. Staff are helpful and friendly, one particular member of staff went out of her way to help us with the menu when we asked questions about the ingredients, think her name was Lilly. Defo worth a visit.
Nasim Bobat . 2024-09-22
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Great service from Lily, very friendly
Jade Sheppard . 2024-09-22
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Lilly was amazing - couldn't have asked for more - she was always asking if we needed anything and clearing out table straight away. Lily advices us about deals we could get online for our order, she was great. Thank you x
Rebecca Lumb . 2024-09-21
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Great food and good service from izzy.
Jade Haigh . 2024-09-20
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Very clean place, food reminded me of home for portions and taste. Staff was lovely and amicable, especially Lillie and Izzy who were serving us throughout the night. They have been very attentive to our needs and quickly made sure we had everything we needed to enjoy our date night. Definitely recommend and will be back for more date nights!
Sam . 2024-09-20
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Wonderful food and great service as usual!
Chloe Stewart . 2024-09-20
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Very good service and always amazing food
Laura G . 2024-09-19
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called for lunch here and it was so lovely. service was great and food was amazing. recommend it.
Courtney Scott . 2024-09-19
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Great experience. Staff friendly and attentive. Food was beautiful, great service would definitely visit again.
Charleen Scott . 2024-09-17
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We ate in Zizzi’s - Beautiful food. Immaculate service. Very clean ans staff very polite. Will definitely be going back
Amileigh Scott . 2024-09-17
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Thank you lindsey for being so helpful!
Stacey Stephenson . 2024-09-17
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Excellent service, friendly staff. Food came out hot and was delicious. Will be back again!
Luke Avery . 2024-09-16
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Had a fab meal a couple of weeks ago with friends, the food was lovely and the staff were so attentive, we had Karl looking after us and he couldn’t have done any more of us. Everyone was friendly and it made a great atmosphere. Thank you!
Claire . 2024-09-16
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Karl was fantastic and all the team was so lovely! We found one of the pasta dishes a bit bland but sure to be back - lovely atmosphere and service
Sophie Bourgeois . 2024-09-16
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We went for our anniversary. It was busy however, staff were attentive, and friendly. Service was excellent. The manager Lee checked everything was alright frequently. Thank you will definately be back.
Susan Rooney . 2024-09-16
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Our server Ellie has been absolutely fab, with great recommendations and stellar service. Definitely returning!
Sam Yorke . 2024-09-15
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Lovely food, service was great! Ellie was very attentive & looked after us well
Markus Allen . 2024-09-15
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Fonduta sharing board was lovely! Food was brill, arrived quickly, kids food served first which is always a bonus! Colouring supplied for the kids, Ellie was fab & service was great
Jessica Chapman . 2024-09-15
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Absolutely brilliant… we had just 2 hour, asked when we came through the door if it was possible….and it was! Baked salmon risotto, pizza, fries and mac…. All v good, and 15 mins to spare!!! Well done Zizzi Birstsll, brilliant staff, good food, on time!!!
Di Forbes . 2024-09-15
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Always love coming here, the staff and the food are amazing, we had Ellie today who was the loveliest even with it being really busy. The only thing is this place attracts some of the rudest customers and even though all the waiters have the patience of a Saint it can be really uncomfortable, wish management would step in and protect their staff more so it's a better atmosphere for everyone
Kai Markanday . 2024-09-15
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Despite no reservation we were seated quickly. Food delicious and great value for the children’s menu. Thank you to our server Ellie for looking after us! See you next time.
Karen . 2024-09-15
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Good service, tasty food and clean! Thanks Ellie !
Mathew Sewell . 2024-09-15
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Food tasted great and the service was good and relatively quick. Atmosphere was nice on a Sunday evening when it was not too busy. The only let down was that the card machines are fancy touch screen devices which were very unreliable and took multiple attempts to process a payment. We were served by Izzy
Jo 118 . 2024-09-13
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Amazing service and gorgeous food Lynsey was a fantastic waitress
emma frost . 2024-09-12
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Lynsey is an excellent waitress, always makes us feel welcome and is attentive and helpful 😀 Knowledgeable about the menu
Darrion Robson . 2024-09-12
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Lynsey was very approachable and very pleasant throughout our experience at Zizzi’s Birstall. Lynsey allowed us time to decide on what we were having and did not push us into a decision. Lynsey always had a smile on her face throughout and made our first experience at Zizzi’s a positive one. I am sure we will be back in the near future! Thanks Lynsey and Zizzi’s Birstall.
Jack Smith . 2024-09-12
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Lynsey was extremely attentive- she even told us about a promotion that they did. She didn’t pester us while we ate our food either. Would recommend.
Lucy Charles . 2024-09-12
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Lynsey was so lovely, she made our experience at Zizzi an enjoyable and pleasant evening. Food was lovely and the service was first class
Gary Clark . 2024-09-11
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Lindsay really great customer service, very polite and helpful too! :)
Alex Lane . 2024-09-11
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Thanks for a lovely evening. Our waitress Lyndsey was absolutely lovely!
Rachael Hosking . 2024-09-11
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The tall, curly hair guy on pizzas amazing job with the generous sizes and good portions overall. Really looking forward to meeting him again for more delicious pizzas 🍕
Jocimar Almeida . 2024-09-10
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Came for my daughters birthday 🎂 party of 8 of us and we all had an amazing time!! Our server was Izzy who literally made us feel extremely welcome and made sure we were all looked after 😁 great food, great value and most of all GREAT service 😁 8 very happy customers
Julie Smith . 2024-09-09
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Lovely staff, great food. we had a slightly bigger group and 2 kids which the staff were great with.
Tanisha Drummond-Bateman . 2024-09-06
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Had a lovely impromptu pasta meal at Zizzi's tonight. Delicious signature pasta Ragu and Jo had goats cheese ravioli. Service was fantastic thank you Ellie!!
Mick Nixon . 2024-09-02
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Brilliant except the crazy card reader wouldn't take my payment for some reason. Then locked out my card.. Embarrassing... My wife had to pay... Every cloud I guess
Mark Buck . 2024-09-01
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Izzy was amazing Such a star Made a real effort to impress Fab service
Laura Blackburn . 2024-08-22
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Awful food, terrible service. Won't be returning. The pizzas have become some kind of cornmeal infused, chewy mess. Poorly cooked with frugal toppings. Service wasn't much better. Waited ages for everything, including the bill. Wasn't offered simple things like parmesan or black pepper for pasta. Waitress looked liked she'd rather have been somewhere else, which, to be fair, so did we by the end of it. Topped off by extravagant prices - I get that the cost of stuff has gone up, but here the prices have rocketed while quality of food has plummeted.
Chris Hoole . 2024-08-21
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The overall appearance of the restaurant is shabby. Tables are scratched, stuffing hanging out of bench seating.Food was tasty and good value for money.
Janet Mcgenn . 2024-08-20
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You have to scan QR code to order off menu. Loads of dishes not available. Dough balls far to doughy. Seasoned fries over seasoned.
graham teal . 2024-08-18
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Nice food, use our taste card so really well priced too..staff lovely.
Jessica Cullen . 2024-08-18
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What on earth. The pizza was full of leaves and paper thin. They took ages to serve. Nah fam never again. Off to eat a chicken burger. Starving after this meal
S. Amini . 2024-08-18
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Service was incredibly quick and all food was great. The dessert was one of the best I'd ever had. Was a little noisy, not a fault of the restaurant though.
Lewis Meltham . 2024-08-17
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Hannah looked after us this evening, she did a fantastic job, the glass wasn’t left empty and she was friendly and bubbly. Just what these chain restaurants need.
Laura Clough . 2024-08-10
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Great food and fabulous service. Will be back!
Paul Kavanagh . 2024-08-08
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Awwww dear ,,,, dire , dire , dire, ,,,, I can't recommend Zizzis now ,, I had the Casa whatever it was , supposed to be pasta in a rich white sauce with wine and mushrooms,,,, what I got was a dry bowl of really salty pasta ,,, very little sauce, it took 3 attempts sending it back before it was edible,,, utter rubbish!! My wife had the Sofra pizza ,,, base was tissue thin, hardly and topping on now and so overcooked the outer inch and half all around pizza was inedible!! ,, Dire again!!! ,,,,,, BUT the biggest YUK was watching the kitchen staff scratching their heads , necks, and faces wiping hands on dirty aprons then handling the food without gloves or hair nets on!!!! YUK YUK YUK 🤢🤢🤢🤢🤢 such a shame , Zizzis used to be sooooo good 😢😢
Andy Campbell . 2024-08-08
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Ellie was a fab waitress to is tonight, the good was also really delicious! The set menu is good value for money and has a good selection available :)
Emma Bell . 2024-08-07
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Firstly, our waiter deserves all the credit for making our visit a good one; he was a diamond. Unfortunately, I didn't get his name (unbelievably tall, legs that go on forever) but he was outstanding. We were a party of ten, consisting of nine adults and a three year old. Our waiter brought out a free little starter for the wee man, crayons and anything else he needed, kept everything running smoothly, even when a drink went flying and never batted an eyelid when we split the bill up five ways and the card machine stopped working!! The food was delicious, the portions were perfect and omg...the desserts....amazing.
Alyx Antyx . 2024-08-06
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Food was nice, but staff wasn’t very attentive at all. Asked one waiter something twice, both times didn’t do what we asked. Asked for a coffee never turned up. We noticed everyone around us got compliments pasta crisp - we didn’t?
Kate Addison . 2024-08-04
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Served by Hannah, First girl messes up order Hannah took over and sorted everything out, with a smile and humour thanks
Rob Hollywood . 2024-07-28
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Hannah was amazing and polite fast and efficient please recognise all her hard work well done hannah
Miranda Meerun . 2024-07-28
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Great service and food… but only 6 people dining… must be Sunday… 😂
Michael Needham . 2024-07-28
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Great food and service. Staff were great and patient with us as we had few issues using the app to order food. Bit like self service checkouts, idea is great but when they don't work they are just another annoyance!
Alex Holt . 2024-07-26
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Our server hannah was amazing! Food was great, service was quick and easy!
Sophie Beeden . 2024-07-26
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Lovely meal and friendly helpful staff, this was our first visit and we decided on the 3 course deal before our visit to the cinema. Unfortunately the service was so slow we had to choose between missing our dessert or film, so leave plenty of time, we would definitely try it again though.
Kathryn Greenhough . 2024-07-25
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Family meal out, served by Hannah. She gave great service throughout, super friendly, subtly arranging for birthday boy's dessert being arranged. Thank you so much! Would 100% be back for her customer service alone. Food was great too!
Sophie Bulger . 2024-07-24
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Hannah is really polite, nice and professional in her work! We are so grateful for her service in the dinner!
anita li . 2024-07-24
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Good food, nice atmosphere, Hannah our server was excellent
Shane Lambley . 2024-07-24
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Lovely food, great atmosphere. Hannah our server was so lovely and made our night
Matthew Leakey . 2024-07-24
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Great service from Hannah in a courteous and friendly manner. A valuable member of the team.
Pauline Smellie . 2024-07-24
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Great food, a little expensive,...good table service.. It's a shame it's in the middle of a retail park, probably would do better in a classier part of town. Just my opinion. I still would recommend this eatery.
Peter Wilson . 2024-07-20
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Food was great, the waiter was excellent, just disappointed that they don't accept cash 😕
Jo Haigh . 2024-07-19
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As chains go it's a good one. Staff really friendly & the pizza we shared was very good.
Carole Deery . 2024-07-15
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Food cooked to perfection! Amazing service from Hannah, friendly and very helpful!
Mauriza Da Purificacao Brown . 2024-07-14
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Booked for 3 at 1.30 for Sunday lunchtime. Arrived slightly early and asked for a quiet table. We were told that they were quite busy and there were unlikely to be quiet tables. There was a table free near the door but when I asked if we could have that I was told there was not waiting staff covering that area. We were seated elsewhere. We ordered drinks which arrived in a reasonable time but it was a lengthy time before our food order was taken. Our starter arrived and was cleared. Our wait for mains was extensive. I asked a waitress about it. She wasn’t rude but suggested we’d get the food when it was ready. Another 10 minutes passed and I told the waitress who had taken the order that if we weren’t served in 5 minutes we were leaving. She took no notice of this and went to attend other tables. After another 10 minutes I attracted the attention of a male waiter who agreed that he was one of the managers. He claimed they were very busy but I was able to point out numerous empty tables. He said he had found it difficult to get staff to come in. He said we would not be charged for the meal. Our food arrived an hour after we’d arrived. My grandson and daughter enjoyed their pasta but mine, wagya beef ragu was lacking in beef and a very small portion of pasta at £17.50. I didn’t complain but avoid this dish it’s a rip off. We weren’t charged for anything which was generous hence 2 stars instead of one but my family had travelled from Cheshire and myself from Selby for an entirely forgettable experience.
Tamsy3 . 2024-07-13
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Hannah was a great server and really attentive
Jodie Ellen . 2024-07-11
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I took my parents (83 and 90 years old) We were exceptionally looked after by Hannah. She listened to what we said, helped us to decide what we ordered by listening to what we were saying. She checked things were ok at the right time and gave us time and space before sorting our bill out. Very grateful for exceptional service.
John Rawson . 2024-07-07
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Restored our faith in zizzis food was amazing service was fabulous
Wayne Oldfield . 2024-07-01
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Waitress didn’t take our order properly so 1 of the starters received was wrong but was quickly sorted. Food was lovely, no issues there, but at the end of the meal there was 4 dirty tables around us that had been there for over 20 minutes and took almost 10 minutes to flag a waitress down to pay.
Abi B . 2024-06-30
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Staff very pleasant , food amazing great atmosphere, good value for money our visit today Meg was our server and she couldn't do enough for us, we had a couple of requests to change items on a couple of courses and it was no problem at all , it made for a very relaxed and enjoyable experience. Would very much recommend here for a good meal and service.
wardy340 . 2024-06-27
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Had the 3 course special deal and all courses were lovely. Will definitely be back
Julian Smith . 2024-06-25
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Great service from Hannah. Thanks!
Karl Nicholson . 2024-06-22
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Visited with my Partner on a weekend lunch time. He chose the brisket pasta, and I had the meatballs. The food looked nice, but the meatballs were quite bland. I had to put lots of seasoning on to give it flavour. The meatballs were nice, soft, and light, but the pasta had hardly any sauce, and the meatballs were just plonked on top, so it was rather dry. My partners dish had very small amounts of brisket, and again, it was if the pasta was waved at the bowl of sauce but not actually coated in it. The room is quite spacious, but they put everyone in one area, I'm guessing, just for the sake of the staff rather than comfort the customer. We had a nice view of the cooking area so we could see everything cooking which was quite interesting and you can see how well they handle the food. The staff were lovely, and we left them a tip for their service. The service is quick, and you're given a free bowl of snacks whilst you're waiting. I would go back again, but maybe try other options
Hez Mac . 2024-06-21
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The service here is excellent. Our server Dana was attentive without being intrusive. She worked seamlessly to create a seamless dining experience. We never had to ask anything twice
Andy Wright . 2024-06-20
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Lovely server Lynsey, fast service and amazing food as always!
Isobel Brickwood . 2024-06-17
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A wonderful meal at Zizzi today, Elias’ service was great and the food fantastic. Already planning our next visit on the strength of today’s experience. Thank you.
Alex Easton . 2024-06-16
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Had excellent service from Hannah! She was so friendly, always smiling, nothing was too much trouble for her. She helped my friend with her phone to obtain the app. She was ver patient and knowledgeable! A credit to your organisation. Food was very good. We were sat in a lovely position next to a window! Thank you everyone involved.
Lynn Donovan . 2024-06-15
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Lily was very friendly and helpful and always happy to help
Harvey Love . 2024-06-15
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Very fast service amazing food and respectful for the customers well done lily
kirsty mortimer . 2024-06-15
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Great selection of food x Lily was a wonderful waitress. She looked after us very well
Debbie Hewitt . 2024-06-15
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Very tasty lasagna but £16.50 for literally 6 mouthfuls is a bit on the pricey side.
Tim Silvester . 2024-06-14
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1402 Opinions
Horrific avoid avoid avoid worst meal and service was terrible. My meal consisted of a few burnt vegetables stuck on a skewer with no rice or sauce when I asked for rice I was served a bowl full of microwaved gooey yellow and green gunk and eventually the sauce arrived which was the same sauce all 3 meals had on our plates!. Absolutely awful and all thet did was knock off the £15.95 price for my poor vegetables!.My sons pizza was uncooked in areas and burnt in others.Run by kids
428 Opinions
A lovely small sized dessert shop. Has eveything you'd expect from a place like this. Nice seating area too.
549 Opinions
Visited many times before lockdown. Decided to visit after an afternoon show at the Grand. This visit very poor. 4 of us.1 Starter of bread took 45 minutes to arrive. Mains 90 minutes. Asked what was happening. Short staffed. The Take Away people were in and out of the door whilst we were sat there twiddling our thumbs. Food was ok when it arrived. The waitress was apologetic and sorted a bottle of wine on the house. Sorry guys but that’s the last time we will be visiting.
1404 Opinions
We went to celebrate my granddaughter’s 12th birthday. The restaurant was full to capacity and this impacted on the service. We had to ask to place our order after sitting with our drinks for 20 minutes. The food took ages to arrive but was the same high quality we are used to at Da Sandro’s. We had to ask to order desserts and these arrived without cutlery. The coffee my son ordered never arrived and we gave up on it in the end. Nobody seemed remotely interested in asking if we wanted a bill so we just got up. The waitress had a look of panic on her face and seemed to be updating the bill as we walked across the restaurant. We had to explain to the cashier where we had been sitting so we could leave. The staff were friendly but clearly inexperienced and over-whelmed with the task at hand. This was very disappointing after so many good experiences in the past.