Zizzi - Leeds Birstall in Kirklees

Hannah made a real great effort to make our meal with Zizzis a really fun experience and came through with great menu recommendations

Hannah served us and she was very friendly and helpful.

Lovely experience, great service and the waiters were really nice! :)

Our waitress Hannah was fantastic, super friendly and welcoming. Great menu suggestions and made our dining experience lovely.

Great place, food and service (especially Hannah at birstall

I had an evening meal by myself after a day off, nice and chill. Food was good as usually, especially the pigs in blankets bomb! Special shoutout to Meg who was friendly, welcoming, warm, knew all the products inside out and was attentive. As an aside she also happened to be setting up Christmas decorations and table arrangements, sitting down visualising the customer perspective, it was quite a considered effort as opposed to just hanging things up etc. I trust this review is recognised as appropriate by management, being a programme manager in an engineering firm, Meg’s approach when nobody is looking is the sort of individual you invest in and pull up the ranks into operations to retain the culture / mission statement at the top levels.

The food here is great, good portions well flavoured and a quick service, been twice and can't wait for our next visit 😁

Our waitress was amazing she got our bill ready as we ate our desserts as we had a booking at the showcase and the time was getting near

Hannah, our server, just incredibly friendly and welcoming. We could tell she was busy, attending a number of tables but took the time to make sure we had everything we needed, and paid all customers the same attention. Thank you Hannah!

Lovely meal Hannah was really helpful .

Great service from Lynsey and always kept the cocktails coming.

Here is the timeline of my meal here at Zizi's: 6:00 PM: Told we were going to be served and that the table (or allegedly food) was going to be 45 mins) 6:10PM Sat down after complaining to the manager after miscommunications of the waiter and ordered drinks (and they were alright) however they were ordered twice. 6:20PM: Ordered food, sat and chatted. However received pasta crisps which i thought was nice however instead of receiving pasta crisps we got, pasta crumbs. ( will ad photo of them) 6:50PM After talking for a while this is where things went wrong for the restaurant. My sister was given her kids main meal and she hadn't got her starter of which was raw bread with carrot sticks. Plus they delivered my food and the rest of my family's and received of what i thought was the smallest portions one could receive. Also been given my dinner as it was slammed on the table. (no offering of cheese) 7:20PM The meal was really lovely enjoyed it although we had now began to think they had treated us unfairly because of the complaint we made to the manager about having the miscommunications. However when looking at my sister's meal i was really surprised to have found what looked like the skin of a prawn IN SWEET POTATOE FRIES. i mean come on your begging for this review to be written. 7:30PM: My sister got here desert plates were taken away and thankfully we had a voucher from a birthday and i am glad because i would certainly have not paid that bill if i had been treated as if they wanted me to go home. Heck the waiter didn't look like she even wanted to be there so i don't blame her. if you want a nice italian PLEASE FOR YOUR OWN SAKE AVOID THIS ZIZIS

A special mention to Ellie & Hannah for a a beautiful experience, and great service 10/10 would recommend.

Enjoyed the mushroom o toast starter, the beef and venison dish for main and the cheesecake for dessert. My companion had the salmon and avocado salad. The first avocado which came was inedible due to being not ripened but the staff fixed this very quickly. The cheesecake was a little sweet for my liking.

The waitress Lynsey was very nice and friendly and couldn’t have been any better for us

We were greated by the lovely Lyndsey when we arrived and shown to a table very quickly. The service we received was great and the food was great.

Lovely food and service with a smile from Lindsey

Thank you Lynsey and the team for great service

Lynsey was great, really looked after us!

Linsey has now been waitressing my table for the second time. She is a true asset for Zizzi and I hope the company realizes how good she is. Indeed, she is always smiling and very efficient. 10/10 for service!

Really nice place, Lynsey was great

Made welcome, table request accepted, service excellent, food excellent.

Food was lovely, service was good but the place was filthy especially the toilets, sinks and flooring leading up to. Blocked filthy sinks, and not with daily grime, long standing ingrained dirt. Floors that have clearly not been cleaned in weeks. Glad they work with open kitchens as otherwise the standard cleaning would be a major concern. Not to mention their complete lack of COSHH awareness, with acidic toilet cleaner just laying around.

Lovely food as always Carl always goes above and beyond to make sure our experience here is on point!

Everything about Zizzi’s is great except one thing, the time it all takes. While I appreciate going for dinner shouldn’t be rushed and the longer it takes sees most people buy another round of drinks, which I totally understand from a commercial model point, but the time this all takes just moves it from a nice meal to a really long wait. It took us over two hours this evening for starters and mains with no desserts, as we timed out for getting the kids home and ready for bed. All in all it is just a little too long and while we love a Zizzis we struggle to keep kids entertained for that long and we couldn’t see anything complex about our order that would have warranted the extra wait time. A slightly quicker service would be really welcomed and allow time for dessert. Staff are all very nice and also adding that the restaurant wasn’t very busy either so we can’t put it down to demand and a second drinks order we asked for didn’t appear anyway, but we just called for the bill rather than asking a second time again due to time. A mid week dinner at Zizzis isn’t possible now due to the timings, which is a massive shame for us as a family as everything is else is spot on.

Went for an early dinner. Was quiet-ish started off with awkward questions when said gluten free. 'Do you have an allergy or is it choice'. Explanation of coeliac in family so avoidance and ceoliac is also not an allergy its autoimmune disease. Seated and given the only gf folder in the whole restaurant that wasn't easy to navigate. Drinks were great. Daughter got a mocktail which was to die for. Starters came and were delicious. Then waited a good half hour afyer finishing startes to be brought our mains before the table had been cleared for space. Portion sizes were large so asked for takeaway which tubs were provide. After waiting another half hour asked a member of staff for dessert to be taken away. Another 20 minutes and they were brought to the table on plates. So had to uncomfortably repeat that we would like them to take away as we were needing to leave. I would recommend going at a very quiet time as when the restaurant got busy we were left waiting a ridiculous amount of time. Food good. Service not so great.

Good food which was reasonably priced and a good atmosphere. Would recommend

Lovely lunch. Our server Lily was really attentive and welcoming.

Great food and superb service from the Zizzi team

Great food and service. I would recommend it 😄

The service from Lily was excellent and on top of this she was brilliant with her understanding of allergens. She took lots of time explaining the menu, process for ordering etc which is really reassuring. The food was great but it was Lily’s service that made the visit… thank you :)

Had a great meal with family. Food was great, service was great, special mention to Lily for looking after us.👍

Lovely meal and Lily was great.

Great service. Friendly staff. Good location.

Lynsey was lovely and understanding of our children’s needs

Even though we had a mix up with our order, we’re not ones to complain but this was sorted out instantly and even got a whole 3 course meal taken off of our bill (which we didn’t ask for, was offered by the manager) the staff are super friendly and we will always return to this zizzi branch as the service isn’t the same anywhere else! Thank you

Great service, lovely food , we had a rustica sticky pig pizza which was 10/10 and spaghetti bolegnese which was really tasty but could have been a bit hotter. But would definatly recommend. We also used our taste card and this was made easy for us by staff.

Ordered from the set menu and food was really good. Hannah our server was helpful and attentive.

Great service and food… special place… manager found us the right table 😂

Absolutely fantastic food every time, can't fault it! It's a shame thos restaurant isn't in a busier place or it would be heaving!

Fantastic experience at Zizzi Birstall. Very impressed by the range of options and quality of the food. The staff were extremely accommodating and happy to help with dietary restrictions. They allowed substitutions. Great atmosphere

The food was absolutely amazing and Hannah was so helpful and friendly

Lily was a brilliant attendant. She was cheerful and professional. She was efficient and helped us really enjoy our meal. Thanks Lily.

IZZY made the experience really enjoyable for me and my family. He was very attentive 🙂

Lynsey was really lovely, friendly and attentive!!

Food was great. Set menu was superb. Our lynsey was fabulous too.

Very nice food and staff very helpful

Lovely time at the birstall restraunt, Lindsey was really helpful and welcoming

Absolutely banging food, so quick service and the food was as it stated great taste and looked great. Highly recommend.

Great food and service. Very enjoyable.

Served by Hannah today, she was very friendly and welcoming. Food was really good.

Great service from both servers, explained the menu and brought a number of drinks across when we couldn’t decided what we would like. Great food!!!

A brilliant meal at Zizzi’s. they were very accomodating and knowledgeable about celiac disease and ensured our gluten free guest was able to have a great meal without worry.

Hannah was our server and she was lovely and welcoming. Food was delicious.

Food is always delicious, love that I can use my Tastecard through the week and Sundays. Staff are helpful and friendly, one particular member of staff went out of her way to help us with the menu when we asked questions about the ingredients, think her name was Lilly. Defo worth a visit.

Amazing service from Lily, thank you very much x

Lovely meal and really quick service, Lily was fantastic - so helpful and signed us up for the Zillionaires club. Will definitely be coming back!

Great food and atmosphere with friendly service. We have had the same server on a few occasions who has stood out and on our last visit I made sure to get her name.... Lily.. she is so polite and helpful, checking that everything is ok, always with a smile! Always an enjoyable experience.

Visited for a meal after shopping last week, really impressed by the service and food. Told to sign up to zillionaires club by our waitress Lily we will be having our free starter on our next visit.👍🏻

Place was amazing excellent service would come again

Me and my wife visited this restaurant a few days back for an impromptu meal. I’ve been to many Zizzi restaurants over the years and I have to say this was by far one of the best I’ve visited. The staff were super friendly and attentive making us feel extremely welcome and nothing was ever too much bother. When I have previously eaten at Zizzi I usually always order my go to meals. To start the Meatballs and for my main the king Prawn linguine. Both of these are always pleasant. For This visit I was feeling something different. To start I ordered ‘ King Prawn Spiedini with Spicy Seafood Sauce’ the spicy seafood sauce was delicious and the prawns cooked perfectly. For my main I ordered. ‘Rustica Meat Sofia’ A perfect combo of juicy meats and spice. The pizza dough was cooked just how I like it with true authentic stone baked flavours. If you’re in the area I would 100% recommend a visit to this restaurant. You won’t be disappointed

Pizzas were lovely, and service by Lily was great, definitely would recommend if you’re in the area

Food was great and there was a really nice atmosphere . Lily served us, she was really friendly and nothing was too much trouble, Thanks, we’ll be back.

Restaurant was clean and tidy and we were served with smile. Enjoyed all of our food thank you

Excellent staff , food and environment. Thank you Lily and your colleagues .

Great service from Lily, very friendly

Food was lovely as was our server Lily who made us very welcome 😊

Food was HOT, staff were excellent. Definitely returning

Lilly was amazing - couldn't have asked for more - she was always asking if we needed anything and clearing out table straight away. Lily advices us about deals we could get online for our order, she was great. Thank you x

Very clean place, food reminded me of home for portions and taste. Staff was lovely and amicable, especially Lillie and Izzy who were serving us throughout the night. They have been very attentive to our needs and quickly made sure we had everything we needed to enjoy our date night. Definitely recommend and will be back for more date nights!

Wonderful food and great service as usual!

Great food and good service from izzy.

Very good service and always amazing food

called for lunch here and it was so lovely. service was great and food was amazing. recommend it.

We ate in Zizzi’s - Beautiful food. Immaculate service. Very clean ans staff very polite. Will definitely be going back

Great experience. Staff friendly and attentive. Food was beautiful, great service would definitely visit again.

Thank you lindsey for being so helpful!

Karl was fantastic and all the team was so lovely! We found one of the pasta dishes a bit bland but sure to be back - lovely atmosphere and service

Had a fab meal a couple of weeks ago with friends, the food was lovely and the staff were so attentive, we had Karl looking after us and he couldn’t have done any more of us. Everyone was friendly and it made a great atmosphere. Thank you!

We went for our anniversary. It was busy however, staff were attentive, and friendly. Service was excellent. The manager Lee checked everything was alright frequently. Thank you will definately be back.

Excellent service, friendly staff. Food came out hot and was delicious. Will be back again!

Despite no reservation we were seated quickly. Food delicious and great value for the children’s menu. Thank you to our server Ellie for looking after us! See you next time.

Our server Ellie has been absolutely fab, with great recommendations and stellar service. Definitely returning!

Absolutely brilliant… we had just 2 hour, asked when we came through the door if it was possible….and it was! Baked salmon risotto, pizza, fries and mac…. All v good, and 15 mins to spare!!! Well done Zizzi Birstsll, brilliant staff, good food, on time!!!

Always love coming here, the staff and the food are amazing, we had Ellie today who was the loveliest even with it being really busy. The only thing is this place attracts some of the rudest customers and even though all the waiters have the patience of a Saint it can be really uncomfortable, wish management would step in and protect their staff more so it's a better atmosphere for everyone

Good service, tasty food and clean! Thanks Ellie !

Lovely food, service was great! Ellie was very attentive & looked after us well

Fonduta sharing board was lovely! Food was brill, arrived quickly, kids food served first which is always a bonus! Colouring supplied for the kids, Ellie was fab & service was great

Food tasted great and the service was good and relatively quick. Atmosphere was nice on a Sunday evening when it was not too busy. The only let down was that the card machines are fancy touch screen devices which were very unreliable and took multiple attempts to process a payment. We were served by Izzy

Amazing service and gorgeous food Lynsey was a fantastic waitress

Lynsey was very approachable and very pleasant throughout our experience at Zizzi’s Birstall. Lynsey allowed us time to decide on what we were having and did not push us into a decision. Lynsey always had a smile on her face throughout and made our first experience at Zizzi’s a positive one. I am sure we will be back in the near future! Thanks Lynsey and Zizzi’s Birstall.

Lynsey is an excellent waitress, always makes us feel welcome and is attentive and helpful 😀 Knowledgeable about the menu

Lynsey was extremely attentive- she even told us about a promotion that they did. She didn’t pester us while we ate our food either. Would recommend.

Lynsey was so lovely, she made our experience at Zizzi an enjoyable and pleasant evening. Food was lovely and the service was first class

Lindsay really great customer service, very polite and helpful too! :)

Thanks for a lovely evening. Our waitress Lyndsey was absolutely lovely!

The tall, curly hair guy on pizzas amazing job with the generous sizes and good portions overall. Really looking forward to meeting him again for more delicious pizzas 🍕

Came for my daughters birthday 🎂 party of 8 of us and we all had an amazing time!! Our server was Izzy who literally made us feel extremely welcome and made sure we were all looked after 😁 great food, great value and most of all GREAT service 😁 8 very happy customers

Lovely staff, great food. we had a slightly bigger group and 2 kids which the staff were great with.

Had a lovely impromptu pasta meal at Zizzi's tonight. Delicious signature pasta Ragu and Jo had goats cheese ravioli. Service was fantastic thank you Ellie!!