Zizzi - Leeds Birstall in Kirklees

Considering this is a chain, the quality and authenticity of the food was great. The open kitchen allowed us to see how much care the chefs were taking. Front of house was obviously understaffed but the team, especially Hannah, did a fabulous job juggling with a smile on her face. Will definitely come back.

I have been to the zizzi_s in Leeds the light and was very disappointed, however, the birstall branch deserves 5 stars as the food, service and atmosphere was excellent. What a difference, same restaurant different location and staff. Thank you so much for restoring our faith in zizzis and our waitress Lynsey was spot on!

Food & service was great, our server Hannah was very friendly and knowledgeable.

Absolutely lovely visit today, a short stop in for some desserts was met with very friendly staff, especially Lynrey who was especially friendly during our visit, will go again.

Lyndsey from the birstall branch should get the prize

I’m not happy with the service. I have mentioned I want starter before the main meal but they served all together and they were not friendly at all. Also I wanted hili sauce and they bring hot honey sauce which I don’t like and charged me 1 pound for one or two tea spoon sauce!!! I wouldn't come back here.It not worth!

I was not satisfied with my experience. The lady serving us was not friendly at all. The food was average—I ordered the chicken pasta, but there were very few pieces of chicken in it. They also charged £1 for each sauce, which was a very very small portion Additionally, they brought the starter and the main course together, even though I had specifically mentioned not to. And despite this, they did not cancel the starter!

Thanks to Dana for a such good service ! 5/5 solid ! Will be back soon ☺️

Dana was amazing. Great service with a smile.

Had a nice meal, service from Lauren was great Thanks

Lovely meal at Zizzi, served by a very friendly welcoming staff member Lily. We will definitely be back

Great service from Dana and great vibes.

Thanks Dana for the wonderful care given to us. Forever repeat customers!

Absolutely brilliant service at Zizzi Birstall! Our waitress Lynsey was friendly, polite, and couldn’t do enough for us. Helpful from start to finish and made the whole experience feel effortless. She’s a real asset to the team—Zizzi, you’re lucky to have her!

Another lovely enjoyable meal Food is always fantastic love the new overall on the chairs. Staff are always friendly and very helpful Food is to die for great value for money lovely experience one of my favourite places to come we had a fantastic server called Hannah so friendly very helpful And a joy to have.

Amazing service and food as always. Really welcoming and warm staff, on the ball with any requests. Never any complaints to be made. Lynsey and Dana where really friendly and so helpful with all requests and quick to help us with anything.

we have been twice now and both times lynsey was very friendly, welcoming, attentive and had a great energy.

Fantastic service from Dana. Wonderful food as always!

Everyone was fantastic tonight. Lynsey and the team were fabulous

Lynsey was an absolutely fabulous waitress and made our experience very pleasant

Amazing service and amazing food. Thank you to Lily who served myself and my family

We loved our pizza here, atmosphere was lovely but not to loud and exceptional service from Lily who helped us with everything from start to finish. We will definitely return when we're in the area :)

Good food and service, Lauren is a credit to the team and made the evening more pleasurable, 5 stars for Lauren 👍

Friendly service and good food as always :)

Really enjoyed our food, the carbonara main and meatballs starters were gorgeous. Lynsey gave us a great friendly service, thankyou!

Food was amazing as always! Our server lauren made the experience effortless and enjoyable. Thank you to the servers are chefs for a wonderful meal out!

Had brilliant evening (12th march) Lynsey was excellent, her service was brilliant and made the evening great Thank you

Lovely night to celebrate my friends birthday The food , starters & mains were absolutely fantastic Olivia made our night extra special, what an asset she is to the team ⭐️ ⭐️⭐️⭐️⭐️

Recommended, Hannah was very courteous and kind, the salad with salmon and avocado was excellent!

Liv was very attentive and looked after us very well making sure we had what we needed :) thank you Liv x

Beautiful food, very relaxing, lily our waitress was fabulous!

Thankyou Lily Made Kim’s birthday very special. Great Lunch & start to the day.

Lovely meal great service Lynsey was fantastic.

Made a booking for my husbands birthday, with our 2 children. We had a lovely meal, we ordered from the children’s menu and also had the set menu which was fantastic value for money. Our host Lynsey was fantastic and took care of everything. We would recommend visiting with family and friends.

Really lovely food and great atmosphere! Our server Lauren was lovely and friendly. Thank you

Food was lovely, service was attentive but a bit slower than we are used to

Lovely restaurant and good service, but the food was a big let down. The Chicken Milanese was served warm, but not hot, the chicken was tough and the breadcrumb coating was soggy…very disappointing.

Lovely good food and added bonus of 30% off food! Thank you Zizzi

Service too slow and served by 3 different staff members no continuity although staff very pleasant and helpful

Lily was a massive and a real laugh. Thank you for a good experience

Lovely food. Enjoyed it. 😉 👍❤️🥰🫠😌.

Unfortunately, although the service is excellent and the atmosphere is very welcoming, the food was very disappointing. :( The tagliatelle was the worst we’ve ever had, the burrata was curdled, the garlic bread was as hard as a rock, and the baguette was so tough we almost lost our teeth. The only redeeming factor was the desserts. It’s a shame because it’s close to us, but unfortunately, we won’t be coming back.

We had a lovely meal, and were served by Olivia who was fantastic. Really lovely waitress, kept checking that everything was ok with our meal and was very smiley! Thank you😊

Very pushy on ordering and checking on us and then crickets when we tried to pay.

Great service Very polite staff

Lauren served us and her service was incredible her customer service skills were next level. Incredibly happy

Food was ok but but the staff just didn't seem interested or like they wanted to be there. Kind of puts a damper on the night. Didn't start off too well as they brought the wrong mocktail but from the start it felt a bit awkward just to let them know so didn't bother

Great service from Lily, and great in general. Always enjoy our time at Zizzi

Had a great experience at zizzis today my server lily couldn’t have done more to meet my needs. Will definitely be returning. Thank you Lily x

Lily was really attentive, great service.

Excellent service, friendly staff. Food came out hot and was delicious. Will be back again!

Visit different zizzis often 1st time at birstall and probably last. Restaurant was dead only seat in one side. Ordered food arrived fast within 10 to 15 minutes. Pizza burnt, topping looked like just dropped on, pasta overcooked with bland watered down sauce. Wanted to complain to waiter but hard to get any attention. So went up to kitchen area. Spoke to young lad behind counter he said he was head chef, said too busy to talk but he had plenty of time to use his phone, looked like talking to his sister or girlfriend and watching tiktok video at same time on one of those posh folding phones. He smelled really bad, like a sewer or blocked drain, hands were mucky and uniform scruffy. Needs an haircut because hiding in his hair, sorry. Puts off eating there, ge did say manager tells them to water everything down to save money and food is freshly frozen and warmed up in pan. Won't be visiting there again, Leeds light and bradford way better

Ellie was really attentive and took good care of us.

Lauren was an amazing host and made sure we were okay at all times. Really happy with the service.

The food and the experience was fantastic. Lauren looked after us from start to finish and was really lovely and helpful.

Ellie was great; knowledgable and very friendly.

Really good customer service and the food was lovely!

Great food, great service as always.

Ellie was an amazing server, every attentive with my mum who has certain allergies etc - thank you ! X

We went for dinner on a Sunday and this was our first time at Zizzis. Firstly there was lack of atmosphere a bit flat really. Food was okay, calzone and spag Bol. But what really got me was that we got our meal within 10 minutes of ordering…..everything was rushed. Food ok but not sure if I would visit again.

lovely service, really friendly had a great experience, thankyou.

Amazing food and lovely service! Lauren, our server, was super helpful when I asked if she could modify my meal due to my autism she was more than happy to help. Would happily come back again ~ special thanks to Lauren :)

all the staff was lovely, welcoming and kind, ellie was especially lovely and made us feel welcome

Had a great visit, lovely food and quick service. Our waitress Ellie couldn’t have been more amazing, really attentive and helpful. Will definitely be coming back soon! 10/10

Excellent service by Izzy. Very kind and and polite guy. Very happy with his service

Izzy was absolutely amazing and so friendly and helpful.He made my son’s birthday very special 😃Thank you so much Izzy! You are a star! ⭐

Just want to mention Dana, known her for some time and she is consistant. Always has a smile and very welcoming. Prompt service aswell. My wife and I when we eat at Zizzis we always go to Birstall.

Food was great, service was great, thanks izzy

Good food as usual, staff are always attentive and friendly, Izzy was the server and he was great!

Can recommend. Izzy the waiter was very good

Izzy was an amazing server. Lovely evening

Lauren was absolutely brilliant, top customer service and pretty cool hair colour 🤞🩵

The food was excellent, and the waiting staff (Karl & Meg) made it a very enjoyable experience. They were very friendly, helpful and attentive

Lauren our waitress , was very friendly, helpful and couldn’t do enough .

beautiful 3 course meal and the service from Dana at the Birstall restaurant was amazing 👏

A big thank you to Dana for providing outstanding service throughout our meal. Dana's menu knowledge and attention to detail made for a seamless dining experience.

Good food and large helping. Excellent friendly service

Great food and drinks, Lynsey was attentive and efficient, definitely recommend this place!

Had a really nice meal at Zizzi—food was spot on. Plenty of choice on the menu, and everything came out just right. Big shoutout to Olivia, the host, who was so friendly and welcoming. Parking was easy too—loads of spaces and completely free, which is always a bonus.

Lily was very attentive and a superb waitress

Had a wonderful family meal, food was fantastic and superb friendly service from Lily, would definitely go again

Just had an evening meal at Zizzi’s in Birstall and have to say it’s all been great! We enjoyed the food, loved the overall atmosphere and our waitress Lily, was so pleasant and friendly as well as being professional. Wish we got close to that service everywhere. Thank you Zizzi’s and Lily.

Great experience at Zizi's Birstall. Really enjoyed our meal, and the service was outstanding, particular shout-out to Lily, she was attentive, friendly, and nothing was too much trouble. A☆.

I had a fantastic experience at Zizzi’s today! From the moment I walked in, the atmosphere was warm and inviting. The food was absolutely delicious, as always – perfectly cooked and full of flavor. But what really made the visit special was our waitress, Lily. She was attentive, friendly, and went above and beyond to ensure we had everything we needed. Her positive attitude made the whole meal even more enjoyable. I’ll definitely be coming back, and I hope to have Lily as my server again! Highly recommend both the restaurant and the wonderful service.

Lynsey was awesome! Super attentive and nice even when it was heaving inside! Well done lovely and thank you 🥰

Our waitress Lily was as amazeballs as our Wild Boar Meatballs! Will highly recommend Zizzi's just because of Lily! She is a credit to your business and should be promoted immediately! Thank you!

Lynsey was fab, very friendly and all the food was fantastic.

Food was great, Lilly who served us was brilliant, so friendly and welcoming.

Had a decent meal here, food was good. Really friendly staff, Lily definitely went that extra mile to make us welcome. What an ambassador for the restaurant.

Lovely meal and fantastic service from Lily, we will be calling back again. Thanks 👍

Lovely evening for my cousins 13th, great service from IZzi always there to help out table out. Can't thank him enough he's a credit to your team. X

Had a table booked for 7pm for 6 people Arrived and no table available? So what’s the point of a booking system then? Finally got seated at 7.20….. waited 15 mins before a drinks order was taken. Then an hour wait between starter being served and main being served! The food is of poor quality and bland and the service is even worse. And then they have the cheek to add a service charge! What service? Definitely won’t be retuning

Lynsey was very polite and friendly,provided excellent service ☺️

Served by Lyndsey in the birstall retail park. Great service

Fab food and always good service from a really friendly team.

Izzy was amazing ! The best service and lovely food.

Izzy was great! Really loved his service and greeted the table with a smile every time!

It’s always great to come here and see that Lynsey is looking after us. Great restaurant, great location and super, friendly service.

Izzy was a fantastic waiter! Thank you ☺️

We had a lovely meal my wife and I. It was our wedding anniversary and decided on a lunchtime meal. We shared a starter and a main each, then shared the most scrumptious dessert honeycomb cheesecake with ice cream. The staff that served us were excellent, and attentive to our needs. We were served by Meg and Lee. Really nice guys. It was our first time at this restaurant and we will certainly be back... excellent throughout.