Roberto's Ristorante in Kirklees

Family birthday. Food of a decent standard, freshly made. Staff attentive, albeit the place was a little on the quiet side. Prices average for the type of establishment. ***

I've been coming to this restaurant for more than 20 years and I've never been disappointed

7 of us dined here..one of our party couldn't eat their carbanara as it tasted funny..another didn't eat all their chicken as it tasted fishy.

Everyone very friendly and polite,food was lovely ,will be back

A set menu? The prices are variable on the “set menu” so it’s not a set menu, it’s just a reduced menu. It’s a shame this otherwise great restaurant would follow Bibis and Miller & Carters “set menu” con

These guys go above and beyond to keep everyone happy, the food is great and service quick 👍🏻👍🏻👍🏻

We decided to go to Roberto's as a family as we had never been before and we love Italian cuisine, and had heard good things. NOPE! Not good! Waited for someone to 'turn up' in the bar area to seat us, even though we had booked! The place had cold air-con going full blast in January! OK food: Garlic mushrooms- raw garlic and watery sauce Seafood spaghetti- plenty of seafood but not well prepared I.e dirty prawns and broken mussels. (They didn't seem to understand the significance of this) again in a watery tasteless sauce. Chicken Cacciatora. -( same sauce as above) How you make chicken that dry is beyond me. The wait between starters and mains was insane. No staff available to complain to. All they wanted to do was satisfy 'Just Eat' orders. Loads of taxi drivers sat in the bar waiting. After having to stand up with our coats on to get the bill we were met with much hostility. If you think about going here, do yourself a favour and go half a mile down the road to Zucchinis. Better welcome, bettersurroundings, Better service. BETTER FOOD

Great restaurant hidden in Batley centre where the old post office used to be, lovely attentive staff and food full of flavour, definitely worth a visit.

The sirloin steak was superb and the pizza never fails to impress. 10/10 would recommend

Brilliant waiting staff. Only knocked a star off "atmosphere" because we went at a quiet time.

Roberto's is my favourite restaurant. I remember visiting when I was 10 years old in Dewsbury, and have visited several times over the years for anniversaries and birthdays. The staff are amazing, friendly, helpful and welcoming. The food is perfect every time and authentic. The prices are fair and decent. The venue itself is lovely. As a family run business it is nice to see familiar faces each time we visit. Honestly, highly recommended gem in the centre of Batley with free parking on an evening.

Absolutely wonderful Italian food. Caring friendly staff who don't intrude into the atmosphere. Not too expensive for some of the best food we have enjoyed for a long time. Visited in October 2022 and January 2023. Good varied menu backed by specials board. There isn't a local pub or bar handy. Plenty of free on street carparki g just outside the stepped access. Opposite Batley Town Hall.

Ordered takeout pizza for tea first time .. telephone service was good, everything read back on what had been ordered. Food ready on pick up .. Absolutely delicious... Will definitely order again. Pizza was perfect, the pizza base was spot on, nice, thin & crispy. Just what I asked for ..

Ordered delivery spent a fortune Xmas treat, lasagne like mushy babyfood, didn't eat it, kids had carbonara they couldn't eat it. Said it was tastless and mushy. I can't believe a restaurant like Roberto's found it acceptable to send food out like that.

As always the most welcome place with very skills chef and lovely waiter

We have eaten here many times but it seems to have gone downhill. We were left in the bar for half an hour before being shown to a table the another 15 minutes before our order was taken. The food was good when it eventually arrived but with such poor service we may not return.

Visited Roberto's last night with my work colleagues, and it was fantastic. The food was delicious and fresh. Staff really friendly. Will definitely be back. 5⭐

Excellent food and service. Will certainly be back

The best Italian restaurant in the area.Very good and fresh food and great service.Large portions that you can barely eat.Italian atmosphere,music and wonderful owners.I will return here 100% and recommend it to anyone.

First time my friend and our children had been here we were greeted straight away and shown to our table. The food was amazing and the young ladies kept checking everything was OK not only that but the chef came out and engaged with ever table he'd cooked for and made sure again everything was to everyone's liking. The offers are amazing the service superb I have recomeneded and we will definitely go back again.

Went for the pizza pasta deal (£7.45 each eat in) with friend and our kids. Lovely homely atmosphere, great food, chef chatted at every table, waiting staff so cheerful. A bargain evening especially great to know they're still there these days! We'll certainly go again!

Don't often say this but the steak was amazing, the place is out of our way home wise but will defo come back again! Chef knows how to cook!

6.30 booking, so v quiet.... If you want authentic Italian food, friendly service and a calm, intimate atmosphere, this is THE place to go. Specials board is always worth a look.

Roberto's has lost its soul,I went when it was in Dewsbury and was a totally different place, it had a friendly happy vibe, the premises in Batley felt cold and uninviting, miserable staff and the experience was made worse by just eat drivers coming in with their big red bags. Didnt enjoy the big tv playing (Whats happened to background music) or the bright lighting. The portions were small also. wont be going back im afraid.

Amazing food and staff, fresh and tasty, great friendly service

One of the best Italian restaurants there is and I've been to a few. This place is all about the food, no gimmicks, no designer decor, no snobiness. Just honest to god amazing Italian food.

How disappointing. Our table was at 7.30 and they left us at the bar for an hour. Once we asked if we could be seated the waitress said “oh sorry I thought you were chatting” how bizarre we thought. When we finally got our starters an hour and a half after we got to the restaurant, the tiniest portion of calamari came out. The chef came out to apologise as he said it was his fault we were seated late, as there was only one chef in the kitchen. He then showed us pictures of the kitchen of the night before, which the ceiling was leaking with lots of water. Why did the kitchen open when it clearly has been a health and safety issue the night before?? The my food was mediocre, my friend’s muscles were uncooked and had to be spat out. They gave us complimentary glasses of wine which then accumulated lots of fruit flies in them!! The manager did not offer any compensation for this service/experience or for our waiting time. DO NOT EAT HERE. Waste of time and money.

Absolutely disgusting service and food. We were left for an hour at the bar and when we were asked to be seated the waitress said, “oh sorry I thought you were chatting” we knew this was a lie and when we made a complaint the chef came out to apologise because it was his fault. There was only “one chef” in the kitchen. This was also a lie. The chef showed us pictures of the ceiling collapsing from the bad rain from the night before. Surly they should have shut the kitchen!!! They gave us complimentary glasses of wine which then accumulated fruit flies in them!! My food was mediocre and my friend’s muscles was uncooked and had to be spat out. The manager did not give us anything complimentary/take anything off the bill for this horrible service and food. DO NOT EAT HERE.

Great food great service by the chef who came out and gave us our food Great front off house as well always go the xtra mile Definitely be back

Party of 7 of us, food and service was great would recommend

Visited Robertos last night, the food was absolutely delicious.the staff were very friendly and attentive and was really nice to chat to the chef/owners. We were seated to our table and our drinks/food order was taken promptly. We had asked if we could have a short break between the starter and the main which was fully accommodated. We will definitely visit again as found the whole experience very enjoyable.

Visited Robertos last night, the food was absolutely delicious.the staff were very friendly and attentive and was really nice to chat to the chef/owners. We were seated to our table and our drinks/food order was taken promptly. We had asked if we could have a short break between the starter and the main which was fully accommodated. We will definitely visit again as found the whole experience very enjoyable

Authentic Italian great quality food and outstanding customer service keep it up guys

We came in for a meal today and everything was perfect as always. Amazing food, brilliant atmosphere and the lady that served us was very helpful and polite

We went for a friend's birthday, food was delicious as usual, service spot on. Roberto's is our go to place for celebrations.

Lovely, throwback restaurant, with great accommodating staff. The seating arrangements are brilliant with tables for any size party. The food is excellent with a variety of dishes n desserts mmm..only snag portion sizes a little small. Overall lovely restaurant.

Nice little italian, had lobster ravioli & it was lovely. 4 stars as the air con leaked & was dripping next to our table. Staff lovely

The food was delicious, the service was good and a very pleasant atmosphere

I ordered for delivery for the first time today i have never been in to the restaurant before. It was very expensive and not at all worth it. The Melon was in a polystyrene box so of course there was melon juice everywhere when it arrived, yet the chocolate cake was in a plastic tub so odd about the melon. The pizza was covered in way too much oregano. Waste of £25.

Always, always excellent food and service even when they are very busy. Continues to provide a varied menu with great service and food. Money well spent! Been a customer for over 30yrs from when they were in Dewsbury... I am always drawn to Roberto's sometimes for a full dining experience celebrating a personal event or just for a mid-week evening meal. Roberto's never disappoints the food is always good and the service is second to none. Maria always provides top level service. Well done to everyone.

Really nice food at an affordable price. The set menu is good value. The waitresses were attentive and patient. We came as an extended family and all agreed we would return.

The food was lovely and the service was great they was very patient, polite and friendly too. Would definitely go again for an anniversary.

Sadly out of touch and very poor pizza. Expensive and small portions. Looks like the owners lost interest and it just lacks taste. Decor very dated. Me and the kids were very dissapointed with the pizza, was soggy and looked like a 9 year old had made it. Also has a fish course which had tiny portions and pretty bland. Actually bland and lifeless is how I would describe it. I eat at many Italian Eateries and I'm familiar with the cuisine.. Get a chef with modern thinking to attract a younger crowd and spend some money updating the place. Owners take not, its only a matter of time, before your customer base will dwindle. A shadow of its former self, when it was in Dewsbury! And I was a customer then!

Very nice food and lovely friendly service

Great food, big portions and friendly service

Really lovely food and great place to eat wasn't hurried as in other places staff very attentive

Went on a Sunday evening for a starter and main, the restaurant was not so busy. The mushrooms in garlic source were very tasty while the venison main course was perfectly cooked. The meat simply melted in your mouth while the red wine sauce complemented it perfectly. The service was attemtive and engaging.

An absolute favourite for our family. The children love the garlic breads, pizzas and pastas. Staff are always friendly and cant do enough for you. Nowhere else comes close to this Italian in our area!

Friendly staff, nice atmosphere and lovely food.

Lovely Italian restaurant, very friendly service, excellent food, a really good place to go for a meal. And just as good on a return visit!

Very nice food, great venue and staff

Perhaps we visited on a bad night? it was fairly early though-only 6pm on a Saturday. Haven’t been here before and we’re really keen to support independent places. Late Mother’s Day meal. Am very disappointed. The restaurant was quite cold, despite being half full. The staff were all harassed and seemed a bit clueless/possibly new? It was as though they are lacking a senior person to coordinate. It was constant chaos behind the bar/till area throughout, which I was facing, and found quite unpleasant to witness. The specials menu was handwritten. I asked the waitress what one of the words was, and she said she didn’t know as she is new. I had to ask her if it was possible she could go away and find out. She did, but it took her ten minutes. The starter and main were tasty but very small. One pasta main was particularly tiny, despite costing £18. We ordered tiramisu which let’s face it, you can’t get wrong. But they proved me wrong. It was a cup of cheap whipped cream with one sponge finger in it. And it hadn’t even been soaked in anything, so was utterly tasteless. I pointed this out to a member of staff and they took it away. But there was no apology or acknowledgement. I know times are hard and they will have higher overheads. But I saw them sprinkling sugar onto crème brûlées, and then knocking the excess off and saving it in a Tupperware container! Dread to think what they do with it. When they brought the Parmesan round they served it with the tiniest spoon ever. And when I asked for “lots of black pepper”, I was given three grinds! I hate publicly slating places, but they really need to do better if they want to gain/retain customers. Times are hard for us all at the moment. I’m annoyed at having spent £70 on a small meal with poor service. I could have gone to a chain or the supermarket instead and got a lot more for my money. But I don’t want to have to do that. And whilst I appreciate they may face rising costs, so are the public. I can only afford to go out once a month, and it’s experiences like this that make me tempted to go to M&S and stay at home instead. If they want to survive, they need to make some serious improvements. They’d save some money by turning some of the flood lights off inside the restaurant. It might improve the atmosphere a bit too.

Delicious food, good atmosphere and brilliant staff. Family friendly restaurant that's good value for m9money ney

A small family get-together and birthday celebration enjoyed by all in a cosy & intimate venue. The staff were attentive, interested & enthusiastic. They helped make the evening. Will come back without the kids to feel even more looked after I the future. Great, easy going restaurant. You will feel more relaxed leaving than you did entering.

Probably one of the worst meals I have experienced every thing was shocking customer service food everything was poor can’t believe people actually go to this place won’t be going again. Payed over £9 for a prawn cocktail witch contained 4 prawns and some warm lettuce useless.

We have been coming here for years as its a nice quiet restaurant with great staff, lovely food and they also have great kids menu. I mentioned to the staff that it was my daughters 7th birthday and they popped a candle in her dessert that made her day. This is our go to restaurant as we have never had a bad experience and we always leave satisfied.

As usual .. fabulous ! ... most enjoyable ................ one of the best Italian restaurants ever visited. The food is very good and the service is excellent

If you want a very friendly family there is absolutely nowhere to beat this family friendly restaurant .

definetly never going again, pizza tasted like it a frozen one from farm foods, the ‘ribeye steak’ was one of the worst steaks i have ever tried in my life, i had 1 mouthful and left the rest. i would highly recommend the people wanting to try an italian restraunt to not go to this place.

A favourite for our whole family, good pizzas, pastas and meat dishes. Our son loves the rich bolognese. Flexible on food for the kids. V friendly staff and the chef always pops out to chat

Really nice and friendly restaurant. Good menu and reasonably priced

Great traditional Italian restaurant

Birthday party of 8, service was excellent, the food delicious. Nice atmosphere, very friendly. Will definately be revisiting.

The food is spectacular however not enough staff serving to provide the 5* that the food deserves. This is real shame as the staff are amazing but too busy :) Wouldn’t off-put us returning though

Visited in a large group last night. Positives: food served quickly and hot. Some of the food (pizza, lasagne, bolognese) was enjoyed by our party. Negatives: Zero customer service/ bad attitude by staff who are happy to argue with customers who are polite and raise legitimate issues. Ordered a starter of bruscetta which was nice enough. The issue came when my main arrived - salmon and asparagus risotto (specials menu at £12.90). On getting my food I was extremely unhappy with the amount of salmon and asparagus. When I raised this with a waitress I was greeted by an attitude and was immediately asked "what do you expect?", and "no one has ever complained about this before". I was flabbergasted at this response. As a customer, if I have raised an issue I would expect an apology (rule number one of hospitality). After raising that this was not an acceptable response, I was offered to have something else. By this time I had lost my appetite so refused. Shockingly, the owner then approached me with the same bad attitude stating again that nobody else had ever complained (again no apology). I was again offered something else but refused.

Always a great experience. Great food, friendly service. Caters with ease for food intolerances. Our favourite local restaurant.

Always friendly staff and good food for a reasonable price. We eat here regularly and often have the set menu. The pasta and pizza are always great and I recommend the homemade pate. The staff are helpful and some have been working there years so know their trade well and they understand what their customers want. The house wine is decent too.

Took my son in law and family to celebrate his birthday. Its been a long time since I have enjoyed a meal as much as we did tonight. Friendly helpful staff, brilliant with children, good service nice ambience. We all had a starter and main...

Lovely food. Me and 3 other diners had the Oven Baked Crepe starter which is delicious. Do try the home made cheesecakes. You wont be disappointed. A couple of bars nearby to round your evening off afterwards.

Not the best. Food disappointing. Service isn't the best, didn't ask us how the food was and simply took our plates....didn't even crack a smile. Best part of the meal was.....my drink.

The food wasn't up to standard I have been here every year for the last 3 years found a hair in the dessert told the chef who wasn't interested won't come here again also served us white wine not rose and took the soda water which we had paid for and never brought us any more

Delicious food, great service, and good prices, Atmosphere was fine but it was a bit quiet that night.

Excellent quality food well worth a visit

Ordered a pizza and chips on Uber eats and it was awful. The pizza was hard and cold. The chips were a tiny portion and we’re so soggy the were basically wet.

Thought we would try this restaurant for my birthday and dining with 2 small children we booked at 5.30. The children were interested in the fish tank and got up to look, the waitress dint seam to like this. The waitress were less than friendly...

Very rude unwelcoming staff Would definitely not return Avoid

The staff are attentive to your needs. The food is second to none. You can waste your time in a big italian restaurant trying to hear one another or you can dine in style and know your food is spot on. If you want takeaway you still won't be disappointed and with 20% off the takeaway its another good reason to order 😋

A little wait before taking our order and then given some bread and oil (Some olives would have been a good addition for not much outlay) Ordered 2 pizzas and a chicken dish and all 3 were tasty The pizzas were a little short of...

Lovely family run independent Italian restaurant. Food to really good prices are great.

Nice atmosphere good food and service.

Loved the food.will be going back

We visited this restaurant to celebrate my new job. We had excellent service, the food was delicious and the service was good the staff were very friendly and helpful, we will certainly be visiting again

I am so disappointed it's unreal. If I could give 0 starts I definitely would. We booked our table for 6pm 4 people. We came in 5 minutes before time and we got sat down in bar area. I didn't like it, as we would...

We had a table for 6pm. We were waiting almost half an hour to be seated. No one let us know why we are waiting for so long. There were many available tables. One of us ordered steak medium rare. They bring it after around...

For the price we paid I wasn't at all happy. Deep fried mozzarella - didn't even realise the tiny portion was what we paid £4.90 for-think the size of a nasty chicken hamwich. Pizza was OK once it had been in the oven for and extra 10 mins. Meatballs average - sauce bland. Ribs were the highlight.

Absolutely love going to Roberto's. Food is always delicious and the staff are so friendly.

Went for the 1st time last week and it won't be our last time there. Warm greeting on arrival and seated quickly . The restaurant itself is quite small but this just makes it more appealing to me , a very nice size for a...

Excellent experience top quality italian food

A nice relaxed atmosphere with friendly staff. The food was lovely.

Food was decent but the place seemed understaffed and service was slow. Very nice interior but service needs improvement.

Went tonight for my partners bday... There was 8 of us and all really enjoyed it.... From beginning to end... Staff was really lovely and welcoming, wasn't waiting long for food at all... And the food was outstanding...will defo be going back soon!!

our 1st visit here & reading previous reviews we were expecting a good experiance, alas no, ignored when we arrved, " shooed" back to bar area by a far from friendly female, eventually seated brought menu, 1 wrong drink brought but rectifed, food order eventually...

One of our favourite places to eat. Gorgeous food. Fantastic service, beautiful restaurant. Always made to feel welcome.

Visited Roberto’s Sunday for my daughters 10th birthday with 9 of her friends . I cannot thank Maria and the team at Roberto’s enough how they welcomed an excited group of girls. All had a fantastic time and nothing was too much. Maria even put...

Visited here MANY times. Never had any reason for disappointment. Service always with a huge smile, food is always fantastic and generous portions.

Always a great evening with delicious food and friendly attentive staff.My favourite place to go with friends.Menus to suit all budgets,highly recommended.

Nice food and very relaxed Sunday afternoon - well looked after by very welcoming staff

Been for the first time tonight. Lovely atmosphere, good old fashioned Italian food that tasted great. Fabulous staff. Highly recommend. Will be back soon

We have been visiting this restaurant since they opened in batley. The service has always been 5 star - staff are professional and friendly and always welcome you Tonight there was a large party with nearly 30 guests in but that didn’t stop our meal...

Nice friendly place and good products